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Information Society SA presentation on Public Sector ICT projects ICT from CeBIT 2013
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• Government Agency founded in 2001
• Designs and executes ICT and Restructuring projects for the public sector
• Responsible for the operations for many large scale, critical ICT projects of the public sector
• Executes State Aid projects for the Private Sector
• Completed projects of €1bn during the 3rd CSF
• Is the major lever for Digital Convergence in Greece for the 4th CSF
2 Information Society SA
33rd Community Support Framework/ O.P. Information Society
4 ICT Strategy Framework
Horizontal IT projectsHorizontal IT projects
INFRA
STUC
TURE
SERVICES
User friendly and secure ICTUser friendly and secure ICT
Social Development and ICTSocial Development and ICT
REGISTRIESREGISTRIES GOVERNMENT SERVICE BUS
GOVERNMENT SERVICE BUS
MULTI CHANNEL DEPLOYMENT
MULTI CHANNEL DEPLOYMENT
Telecoms & NetworksTelecoms & Networks
Government Cloud and Data CentersGovernment Cloud and Data Centers
5 Horizontal ICT Projects
INFRASTUCTRURE PROJECTSINFRASTUCTRURE PROJECTS
HORIZONTAL IT PROJECTSHORIZONTAL IT PROJECTS
Citizens RegistryCitizens Registry E-GOV nowE-GOV now
SYZEFXIS Ι SYZEFXIS ΙΙ ΜΑΝ RURAL
G-CLOUD
SSNSSN VAT idVAT id SDKSDK
CRMS ERP HRMS IT FRAMEWORK
G-CLOUD OPEN DATAOPEN DATA MIS DATAMIS DATA
Vertical
Applications
ApplicationsSystems
Systems
6 Horizontal and Vertical Flagship Projects
CRMHRMS
ERP
e-Gov
G-CloudSyzefxis
7
• Unified case management (technology and processes)
• Better personalized services
• Strategic view of citizen and enterprises needs
• Automated complex electronic services
• Processes to unify offline and online
• Better response of Public Sector to citizen and business needs
• Single sign-on to electronic services
Desired Outcome:
360ο Citizen Profile, Unified Case Management & Resolution across all channels (Physical, Internet, Call Center)
BUDGET : 14M
TIME PLAN :
Design & Tender Process Phase - Q2 2013
Start Implementation – Q1 2014
Government CRM 1/2
8 Government CRM 2/2
Citizens& Enterprises
MODELLING, SIMULATION, EXECUTION, MONITORING, OPTIMIZATION, REPORTING
SERVICE CHANNELS
INTEROPERABILITY SERVICES
Core CRM &Custom Service Processes
3600
Unified Profile
Campaign Management
Case Management& Resolution
Citizens& Enterprises
ORGANIZATION
Public Administration
MISGovernment Open Data
9
• Develop services and secure transactions over existing IT systems
• Strengthen inter-operability culture and standards
• Organizational, business and technological modeling
• Enforce the electronic channel of services
• Prepare a Governmental Enterprise Resource Bus
• Build G2G, G2C and G2B services
Develop G2G, G2C and G2B services and establish interoperability culture and value
BUDGET : 8M
TIME PLAN :
Design & Tender Process Phase - Q2 2013
Start Implementation – Q3 2014
e-Government NOW
10
• Integrated electronic tax services
• Integration with existing tax systems
• Citizen centric approach
• Secure transactions
• Value added services for the public servants, the citizens and the enterprises
• 5,700,000 users
• 15 million transactions annually
Improve the tax collection mechanism for citizens and enterprises via the internet channel
BUDGET : 8M
TIME PLAN :
Operational as of December 2012
TAXISnet: Electronic Tax Services
11
• Collect, organize and process information and data
• Risk analysis, targeted audits and selection of tax cases
• Audit planning and control mechanism
• Case management
• Support for electronic case management files
• Audit execution (on the field support tools)
• Post audit support
Create an electronic tax & customs control and audit mechanism for improving tax compliance and against tax fraud
BUDGET : 26M
TIME PLAN :
Operational as of December 2012
ELENXIS: Tax & Customs audits
12
• Increase and secure fiscal monitoring in General Government
• Improve the accuracy and integrity of data, processes and financial statements of General Government
• Reporting according to International Accounting Standards
• Implement a uniform ERP System across the Central Government Agencies
Greek Government is aiming to a Fiscal reform of the General Government
BUDGET: 14M
TIME PLAN:
Design & Tender Process Phase - Q2 2013
Start Implementation – Q4 2013
Start Implementation – Q1 2014
Government ERP 1/2
1. Roll out of General Accounting Office (GAO) Financial Management Information System (FMIS) to line ministries
• Collect Budget Information & information on payment commitments
• Consolidate and produce Fiscal Reports according to international standards
• Monitor General Government financial performance
1. Extend existing General Government Fiscal Reporting System
• Collect Budget Information & information on payment commitments
• Consolidate and produce Fiscal Reports according to international standards
• Monitor General Government financial performance
13 Government ERP 2/2
14
• Unified HRMS
• Common HR policies
• Talent and Time management
• Supporting the idea of the State employee
• Focus on Human Capital Development
Introduction of a single unified HRMS for a more effective Human Recourses management and development
BUDGET : 10M
TIME PLAN :
Design & Tender Process Phase - Q2 2013
Start Implementation – Q3 2013
Government HRMS
15
• Physical Infrastructure, software and hardware
• Tools for the effective management of Operational procedures
• Cloud Services
• Open Data infrastructure and procedures
Creation of two identical DC’s one for Ministry of Finance projects and one the rest e-Government projects.
BUDGET : 15m €
TIME PLAN :
Tender Process Phase - Q1 2013
Start Implementation – Q4 2013
Data Center and G-Cloud
16
• Offer network and telephony services to 34.000 buildings nationwide
• Offer wireless access to 55.000 government smartphones
• Secure access & SLA• Syzefxis network interexchange
& Data Center services• ISP and value added services• Telecom expenses savings for
the General Government estimated up to 50% annually
• High level and secure services for the public sector
After the success of Syzefxis I network in connecting 6.000 buildings and reducing their telecom spending by half.
BUDGET : 600 m€
TIME PLAN :
Design & Tender Process Phase - Q2 2013
Start Implementation – Q1 2014
Syzefxis II: National Network
17
• Establish Broadband Convergence between rural and urban areas
• Create the necessary infrastructure and the appropriate commercial interest
• Deployment of a powerful and future-proof network infrastructure that will gradually support at least the 95% of the targeted population
• Enforce digital growth and development in rural areas
• Implementation through PPP model (2-years build, 10-years operation)
Broadband Development in specific Rural White Areas of Greece
BUDGET : 201 m€
TIME PLAN :
Tender Process Phase - Q2 2013
Start Implementation – Q1 2014
RURAL
