Informal Reports Chapter 8 Technical Communication Ch8, 6 th edition, W.S. Pfeiffer

Informal ReportsChapter 8

Technical Communication Ch8, 6th edition, W.S. Pfeiffer

Informal reports

1- Two to five pages of text not including attachments. 2- Has more substance than memos and letters but less than formal report.3- Directed to readers inside (Memo Report) 4- Directed to readers outside ( Letter report)5- With purpose to clarify or explain (Informative).6- with purpose to convince (Persuasive)

5 Informal reports1- Problem Analysis. تحليلية2- Recommendation توصيات3- Equipment Evaluations. تقييم4- Progress/Periodic سير

دورية/ العمل5- Lab Reports.6- Financial Report7- Activity Report االنشطة

1. Complex Problem AnalysisNot Routine problems

1- Presents readers with detailed description of problems. (Personnel, Equipments, products, services)

2- Main goal to provide objective information.3- Report readers can choose the next step.4- Any opinions must be supported by facts.5- Main focus is the Problem not solution.

Model 8--3 Problem analysis (memo format)

PfeifferTechnical Writing, 5ed.

Copyright ©2003 by Pearson Education, Inc.Upper Saddle River, New Jersey 07458

All rights reserved.

Model 8--3 continued




2. Recommendation Report

1- Presents readers with specific suggestions on situation affecting (Personnel, Equipments, products, services)

2- Main objective is to persuade.3- Recommending the next step supported with

objective information.4- Any opinions must be supported by facts.5- Main focus is the solution not Problem.

Model 8--1 Recommendation report (letter format)








3. Equipment Evaluations

To buy, maintain, replace equipments

1- Presents readers with objective data about how equipments has or has not functioned.

2- Like problem analysis, may just focus on problems.

3- Or like recommending, may suggest a change in equipments.

4- Must provide a well-documented review on the equipment performance.

Model 8--2 Equipment evaluation (memo format)








4. Progress/Periodic Reports

1- Intended to cover activities that occurred during a specific period of time (Inside or Outside)

2- Progress Report provide details to managers or clients a bout work progress and its current status.

3- Periodic Report usually directed within your org. summarize your work over a specific time period.

Model 8--4 Progress report (memo format)








Model 8--5 Periodic report (memo format)




5. Lab Reports

1- Describe any work done in any laboratory.2- Emphasis on purpose, procedures, equipments,

problems, results and implication..3- Can be directed to people inside and outside

your org..4- Can act as a supporting detail in other report.5- Main focus is the solution not Problem.

Model 8--6 Lab report (letter format)








6 . Financial ReportsAccounting management

• Describing the financial situation of a business firm; often supported by official financial statements, like: in and out Cash Flows, Balance sheets, income statements, sales aggregation ….

• Focus on the describing situations past, current and future predictions.

• Directed to people inside the company.

7. Activity Reports

1- Describe any work or action done in the firm.3- Directed to people inside your org..4- Can act as a supporting detail in other report.5- Main focus Describing-Situation and not on

Problems or Solutions

Documents

Informal Reports Chapter 8 Technical Communication Ch8, 6 th edition, W.S. Pfeiffer