GAUHATI UNIVERSITY

A Training Report submitted in partial fulfillment of the requirements for the award of the bachelor of business administration (Industry Integrated), Gauhati University on

“ INDIA INFOLINE “

Under Organization Guidance of: Under Institutional Guidance of:

Mr. Gaurish Mr. AnilManager (TME) Head Of The Department India Infoline, Bangalore. Acharya Leadership and Research

Institute, Bangalore.

Prepared and Submitted by

N. Ram Gopal

G.U. Registration No.09010662 of 2010-2011

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CERTIFICATE

This is to certify that N. Ram Gopal a student of the Gauhati University has prepares his Training Report entitled “India Infoline” under my guidance. He has fulfilled all requirements under the regulation of the MBA (IIP) Gauhati University, leading of the MBA (IIP) degree. This work is the result of his own investigation and the project; neither as a whole nor any part of it was submitted to any other University or Educational Institution for any research or diploma.

I wish him all success in life.

Mr. AnilHead Of The Department Acharya Leadership and Research Institute, Bangalore

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STUDENTS DECLARATION

I hereby declare that the Training Report conducted at

INDIA INFOLINE, BANGALORE

Under the guidance ofMr. Anil

Submitted in Partial Fulfillment of the requirements for the Degree of

MASTER OF BUSINESS ADMINISTRATION( industry integrated )

TO

GAUHATI UNIVERSITY, GUWAHATI

Is my original work and the same has not been submitted for the award of any other degree/diploma/fellowship or other similar titles or prizes.

PLACE: N.RAM GOPAL

DATE: Reg.No 09010662

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CERTIFICATE OF THE ORGANISATION

To,The Director,NIAMBangalore.

This is to certify that Mr. N.Ram Gopal of MBA (industry integrated) course of Gauhati University at

“Acharya Leadership and Research Institute”, BANGALORE Academic partner has undergone

Management training at our organization from 17-05-2010 to 22-06-2010

His performance during the training period was _________________.

Authorized Signatory

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CONTENTS:CHAPTER 1 INTODUCTION Pg. No 1.1 General Introduction about the sector 11.2 Industry Profile. 2

CHAPTER 2 PROFILE OF THE ORGANIZATION2.1 Origin of the organization. 102.2 Growth and development of the organization. 122.3 Present status of the organization. 132.4 Functional Department of the organization. 162.5 Organization structure and organize institution for any research or diploma. 172.6 Product and service profile of the organization competitors. 212.7 Market profile of the organization. 24

CHAPTER 3 DISCUSSION ON TRAINING3.1 Students work profile 273.2 Key Learning’s 313.3 Description of the live experience 32

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ABSTRACT

This project report describes about the company’s market performance and my role in the organization. The project work “INDIA INFOLINE” shows the growth and development of the organization as well as present status of the organization, products and services of the organization, organization structure, functional department of the organization. It also describes my contribution to the organization as well as my performance in the organization.

1.1 Introduction about sector

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Service sector:

Service Sector in India today accounts for more than half of India's GDP. According to data for the financial year 2006-2007, the share of services, industry, and agriculture in India's GDP is 55.1 per cent, 26.4 per cent, and 18.5 per cent respectively. The fact that the service sector now accounts for more than half the GDP marks a watershed in the evolution of the In economy.Services or the "tertiary sector" of the economy covers a wide gamut of activities like trading, banking & finance, infotainment, real estate, transportation, security, management & technical consultancy among several others. The various sectors that combine together to constitute service industry in India are:

Hotels and Restaurants Trade Railways Other Transport & Storage

Communication (Post, Telecom)

Banking

Insurance

Dwellings, 

Real Estate

Business Services

Public Administration; 

Defense

Personal Services

Community Services

Other Services There was marked acceleration in services sector growth in the eighties and nineties, especially in the nineties. While the share of services in India's GDP increased by 21 per cent points in the 50 years between 1950 and 2000, nearly 40 per cent of that increase was concentrated in the nineties. While almost all service sectors participated in this boom, growth was fastest in communications, banking, hotels and restaurants, community services, trade and business services. One of the reasons for the sudden growth in the services sector in India in the nineties was the liberalization in the regulatory framework that gave rise to innovation.

The boom in the services sector has been relatively "jobless". The rise in services share in GDP has not accompanied by proportionate increase in the sector's share of national employment. Some economists have also cautioned that service sector growth must be supported by proportionate growth of the industrial sector, otherwise the service sector grown will not be

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sustainable. In the current economic scenario it looks that the boom in the services sector is here to stay as India is fast emerging as global services hu

1.2. Industry profile

(a).origin & development of industry:

Insurance industry

BeforeindependanceThe insurance industry originated in India in the year 1818 with the formation of Life Insurance Corporation in Calcutta. The idea behind starting LIC was to provide insurance coverage for English widows and different premium was charged for the English and for the Indians. In 1870 Bombay Mutual Life Insurance Society established its Insurance business and the same premium was charged for both Indians and English. In 1912 the Insurance sector came under the purview of regulations when the government passed the Life Insurance Companies Act. But it was in the year 1938 when the government came up with the first legislation to bring the insurance sector.

PostIndependenceIn 1956, the Government of India nationalized insurance companies bringing Indian Insurance sector under the purview of the Government. These state owned Insurance companies became highly inefficient and bureaucratic, had excess manpower and countless delay in settlement of claims but the nation did not have an alternative. Any effort by the government to privatize the industry..

PostLiberalizationUnder the recommendation of Malhotra Committee the Insurance Regulatory And Development Authority was set up to monitor and control the Insurance industry .Some of the initiatives taken by the government after Insurance sector reforms are:

Government to have not more than 50 per cent stake in insurance companies. Insurance sector to be opened up for private companies and any number of insurance

enterprises can operate.

Private players with minimum paid up capital of Rs 1 billion should be given opportunity to do business.

Foreign companies can enter Indian market through joint ventures with Indian companies.

The state controlled Insurance companies like LIC and GIC faced stiff competition from private insurance companies post reforms. The monopoly of the national Insurance companies came to an end. The private Insurance companies were able to exploit the shortcomings in the state run Insurance companies. The private insurance companies launched a variety of new insurance products like health care, pension plans, annuity plans, income protection, market linked

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products which were welcomed by the end customers. The business for the private sector boomed in both urban and rural sector alike

Some Types of Insurances:

Life Insurance:

Life insurance or life assurance is a contract between the policy owner and the insurer, where

the insurer agrees to pay a designated beneficiary a sum of money upon the occurrence of the

insured individual's or individuals' death or other event, such as terminal illness or critical illness.

In return, the policy owner agrees to pay a stipulated amount at regular intervals or in lump

sums. There may be designs in some countries where bills and death expenses plus catering for

after funeral expenses should be included in Policy Premium. In the United States, the

predominant form simply specifies a lump sum to be paid on the insured's demise.

As with most insurance policies, life insurance is a contract between the insurer and the policy

owner whereby a benefit is paid to the designated beneficiaries if an insured event occurs which

is covered by the policy.

The value for the policyholder is derived, not from an actual claim event, rather it is the value

derived from the 'peace of mind' experienced by the policyholder, due to the negating of adverse

financial consequences caused by the death of the Life Assured.

To be a life policy the insured event must be based upon the lives of the people named in the

policy.

Insured events that may be covered include:

Serious illness

Life policies are legal contracts and the terms of the contract describe the limitations of the

insured events. Specific exclusions are often written into the contract to limit the liability of the

insurer; for example claims relating to suicide, fraud, war, riot and civil commotion.

Life-based contracts tend to fall into two major categories:

Protection  policies - designed to provide a benefit in the event of specified event,

typically a lump sum payment. A common form of this design is term insurance.

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Investment  policies - where the main objective is to facilitate the growth of capital by

regular or single premiums. Common forms (in the US anyway) are whole life, universal

life and variable policies.

Types of Life Insurance:

Terminsurance

Term assurance provides life insurance coverage for a specified term of years in exchange for a

specified premium. The policy does not accumulate cash value. Term is generally considered

"pure" insurance, where the premium buys protection in the event of death and nothing else.

There are three key factors to be considered in term insurance:

1. Face amount (protection or death benefit),

2. Premium to be paid (cost to the insured), and

3. Length of coverage (term).

Various insurance companies sell term insurance with many different combinations of these

three parameters. The face amount can remain constant or decline. The term can be for one or

more years. The premium can remain level or increase. Common types of term insurance include

Level, Annual Renewable and Mortgage insurance.

Level Term policy has the premium fixed for a period of time longer than a year. These terms are

commonly 5, 10, 15, 20, 25, 30 and even 35 years. Level term is often used for long term

planning and asset management because premiums remain consistent year to year and can be

budgeted long term. At the end of the term, some policies contain a renewal or conversion

option. Guaranteed Renewal, the insurance company guarantees it will issue a policy of equal or

lesser amount without regard to the insurability of the insured and with a premium set for the

insured's age at that time. Some companies however do not guarantee renewal, and require proof

of insurability to mitigate their risk and decline renewing higher risk clients (for instance those

that may be terminal). Renewal that requires proof of insurability often includes a conversion

options that allows the insured to convert the term program to a permanent one that the insurance

company makes available. This can force clients into a more expensive permanent program

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because of anti selection if they need to continue coverage. Renewal and conversion options can

be very important when selecting a program.

Annual renewable term is a one year policy but the insurance company guarantees it will issue a

policy of equal or lesser amount without regard to the insurability of the insured and with a

premium set for the insured's age at that time.

Another common type of term insurance is mortgage insurance, which is usually a level

premium, declining face value policy. The face amount is intended to equal the amount of the

mortgage on the policy owner’s residence so the mortgage will be paid if the insured dies.

A policy holder insures his life for a specified term. If he dies before that specified term is up

(with the exception of suicide see below), his estate or named beneficiary receives a payout. If he

does not die before the term is up, he receives nothing. Suicide used to be excluded from ALL

insurance policies[when?], however, after a number of court judgments against the industry, payouts

do occur on death by suicide (presumably except for in the unlikely case that it can be shown that

the suicide was just to benefit from the policy). Generally, if an insured person commits suicide

within the first two policy years, the insurer will return the premiums paid. However, a death

benefit will usually be paid if the suicide occurs after the two year period.

Permanent Life Insurance

Permanent life insurance is life insurance that remains in force (in-line) until the policy matures

(pays out), unless the owner fails to pay the premium when due (the policy expires OR policies

lapse). The policy cannot be canceled by the insurer for any reason except fraud in the

application, and that cancellation must occur within a period of time defined by law (usually two

years). Permanent insurance builds a cash value that reduces the amount at risk to the insurance

company and thus the insurance expense over time. This means that a policy with a million

dollar face value can be relatively expensive to a 70 year old. The owner can access the money in

the cash value by withdrawing money, borrowing the cash value, or surrendering the policy and

receiving the surrender value.

The four basic types of permanent insurance are whole life, universal life, limited

pay and endowment.

Whole life coverage

Whole life insurance provides for a level premium, and a cash value table included in the policy

guaranteed by the company. The primary advantages of whole life are guaranteed death benefits,

guaranteed cash values, fixed and known annual premiums, and mortality and expense charges

will not reduce the cash value shown in the policy. The primary disadvantages of whole life are

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premium inflexibility, and the internal rate of return in the policy may not be competitive with

other savings alternatives. Also, the cash values are generally kept by the insurance company at

the time of death, the death benefit only to the beneficiaries. Riders are available that can allow

one to increase the death benefit by paying additional premium. The death benefit can also be

increased through the use of policy dividends. Dividends cannot be guaranteed and may be

higher or lower than historical rates over time. Premiums are much higher than term insurance in

the short-term, but cumulative premiums are roughly equal if policies are kept in force until

average life expectancy.

Cash value can be accessed at any time through policy "loans" and are received "income-tax

free". Since these loans decrease the death benefit if not paid back, payback is optional. Cash

values support the death benefit so only the death benefit is paid out.

Dividends can be utilized in many ways. First, if Paid up additions is elected, dividend cash

values will purchase additional death benefit which will increase the death benefit of the policy

to the named beneficiary. Another alternative is to opt in for 'reduced premiums' on some

policies. This reduces the owed premiums by the unguaranteed dividends amount. A third option

allows the owner to take the dividends as they are paid out. (Although some policies provide

other/different/less options than these - it depends on the company for some cases)

Universal life coverage

Universal life insurance (UL) is a relatively new insurance product intended to provide

permanent insurance coverage with greater flexibility in premium payment and the potential for

a higher internal rate of return. There are several types of universal life insurance policies which

include "interest sensitive" (also known as "traditional fixed universal life insurance"), variable

universal life insurance, and equity indexed universal life insurance.

A universal life insurance policy includes a cash account but the cash decreases over time.

Premiums increase the cash account, but, the cost of interest increases each year so the cash

deteriorates over time. Interest is paid within the policy (credited) on the account at a rate

specified by the company, but then mortality charges and administrative costs are then charged

against (reduce) the cash account. The surrender value of the policy is the amount remaining in

the cash account less applicable surrender charges, if any. Universal Life does not work in a

recession or low interest rate environment.

With all life insurance, there are basically two functions that make it work. There's a mortality

function and a cash function. The mortality function would be the classical notion of pooling risk

where the premiums paid by everybody else would cover the death benefit for the one or two

who will die for a given period of time. The cash function inherent in all life insurance says that

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if a person is to reach age 95 to 100 (the age varies depending on state and company), then the

policy matures and endows the face value of the policy.

Actuarially, it is reasoned that out of a group of 1000 people, if even 10 of them live to age 95,

then the mortality function alone will not be able to cover the cash function. So in order to cover

the cash function, a minimum rate of investment return on the premiums will be required in the

event that a policy matures.

Universal life insurance addresses the perceived disadvantages of whole life. Premiums are

flexible. Depending on how interest is credited, the internal rate of return can be higher because

it moves with prevailing interest rates (interest-sensitive) or the financial markets (Equity

Indexed Universal Life and Variable Universal Life). Mortality costs and administrative charges

are known. And cash value may be considered more easily attainable because the owner can

discontinue premiums if the cash value allows it. And universal life has a more flexible death

benefit because the owner can select one of two death benefit options, Option A and Option B.

Option A pays the face amount at death as it's designed to have the cash value equal the death

benefit at maturity (usually at age 95 or 100). With each premium payment, the policy owner is

reducing the cost of insurance until the cash value reaches the face amount upon maturity. But, it

does not perform like a whole life policy when each year the costs increase and never stop. In

whole life, the costs are complete within the first few years of the policy.

Option B pays the face amount plus the cash value, as it's designed to increase the net death

benefit as cash values accumulate. Option B offers the benefit of an increasing death benefit

every year that the policy stays in force. The drawback to option B is that because the cash value

is accumulated "on top of" the death benefit, the cost of insurance never decreases as premium

payments are made. Thus, as the insured gets older, the policy owner is faced with an ever

increasing cost of insurance (it costs more money to provide the same initial face amount of

insurance as the insured gets older).

Limited-pay

Another type of permanent insurance is Limited-pay life insurance, in which all the premiums

are paid over a specified period after which no additional premiums are due to keep the policy in

force. Common limited pay periods include 10-year, 20-year, and paid-up at age 65.

Endowments

Endowments are policies in which the cash value built up inside the policy, equals the death

benefit (face amount) at a certain age. The age this commences is known as the endowment age.

Endowments are considerably more expensive (in terms of annual premiums) than either whole

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life or universal life because the premium paying period is shortened and the endowment date is

earlier.

In the United States, the Technical Corrections Act of 1988 tightened the rules on tax shelters

(creating modified endowments). These follow tax rules as annuities and IRAs do.

Endowment Insurance is paid out whether the insured lives or dies, after a specific period (e.g.

15 years) or a specific age (e.g. 65).

Accidental Death

Accidental death is a limited life insurance that is designed to cover the insured when they pass

away due to an accident. Accidents include anything from an injury, but do not typically cover

any deaths resulting from health problems or suicide. Because they only cover accidents, these

policies are much less expensive than other life insurances.

It is also very commonly offered as "accidental death and dismemberment insurance", also

known as an AD&D policy. In an AD&D policy, benefits are available not only for accidental

death, but also for loss of limbs or bodily functions such as sight and hearing, etc.

Accidental death and AD&D policies very rarely pay a benefit; either the cause of death is not

covered, or the coverage is not maintained after the accident until death occurs. To be aware of

what coverage they have, an insured should always review their policy for what it covers and

what it excludes. Often, it does not cover an insured who puts themselves at risk in activities

such as: parachuting, flying an airplane, professional sports, or involvement in a war (military or

not). Also, some insurers will exclude death and injury caused by proximate causes due to (but

not limited to) racing on wheels and mountaineering.

Accidental death benefits can also be added to a standard life insurance policy as a rider. If this

rider is purchased, the policy will generally pay double the face amount if the insured dies due to

an accident. This used to be commonly referred to as a double indemnity coverage. In some

cases, some companies may even offer a triple indemnity cover.

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(b).future of the industry:

Insurance industry is growing industry .at the time it started there is very low market for this and also there is only two or three company’s only. But now a days there are so many insurance company’s are there in market they got success to attract they customers they started to give so many benefits to customers they started so many types of insurance like health insurance, wealth insurance, pension plans.etc.

Future goals of industry:

Increase GDP 57% to 70%

increase there services in market

give a proper knowledge about insurance to the people

make 50% of people in the population as a insurance holders

give a good support to the company s to go successive way.

These types of futures insurance industry have and it wants to be a number one position in the service sector. Insurance industry have a growth of up and downs one time the growth of these industry is very high and suddenly the growth of these industry is going down so there are taken these situations as challenge and they want to be in a growing position always

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2.1 origin if the organization

ABOUT COMPANY:

It is a one-stop financial services shop, most respected for quality of it’s advice, personalized service and cutting-edge technology.

The company vision is the to be the most respected company in the financial services space.

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The India Info line group, comprising the holding company, india infoline limited and its wholly-owned subsidiaries, straddle the entire financial services space with offerings ranging from equity research

Equities and derivatives trading

Commodities trading

Mutual funds

Life insurance

Fixed deposits

Gobi bonds and other small savings instruments to loan products and investment banking.  It is also owns and manages:

Websites: www.indiainfoline.com  www.5paisa.com

History:

The company was started in 1995 by Mr. Nirmal Jain (Chairman and Managing Director) as an independent business research and information provider. The company gradually evolved into a one-stop financial services solutions provider. Our strong management team comprises competent and dedicated professionals

They are a pan-India financial services organization across 1,361 business locations and a presence in 428 cities. Our global footprint extends across geographies with offices in New York, Singapore and Dubai. The company is listed on the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE).

Company offer a wide range of services and products comprising broking (retail and institutional equities and commodities), wealth management, credit and finance, insurance, asset management and investment banking.

The company registered with the BSE and the NSE for securities trading, MCX, NCDEX and DGCX for commodities trading, CDSL and NSDL as depository participants. The company

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Registered as a Category I merchant banker and are a SEBI registered portfolio manager. India infoline also received the FII license in IIFL Inc. IIFL Securities PvtLtd received approval from the Monetary Authority of Singapore to carry out corporate advisory and dealing in securities operations. Two subsidiaries – India Infoline Investment Services and Money line Credit Limited – are registered with RBI as non-deposit taking non-banking finance services companies. India infoline Housing Finance Ltd, the housing finance arm, is registered with the National Housing Bank.

2.2 Growth and development of the organization.Company growth year wise:

1995

Incorporated as an equity research and consulting firm with a client base that included leading FIIs, banks, consulting firms and corporate .

1999

Restructured the business model to embrace the internet; launched archives.indiainfoline.com mobilized capital from reputed private equity investors.

2000

Commenced the distribution of personal financial products; launched online equity trading; entered life insurance distribution as a corporate agent. Acknowledged by Forbes as ‘Best of the Web’ and ‘...must read for investors’.

2004

Acquired commodities broking license; launched Portfolio Management Service.

2005

Listed on the Indian stock markets.

2006

Acquired membership of DGCX; launched investment banking services.

2007

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Launched a proprietary trading platform; inducted an institutional equities team; formed a Singapore subsidiary; raised over USD 300mn in the group; launched consumer finance business under the ‘Money line’ brand.

2008

Launched wealth management services under the ‘IIFL Wealth’ brand; set up India Infoline Private Equity fund; received the Insurance broking license from IRDA; received the venture capital license; received in principle approval to sponsor a mutual fund; received ‘Best broker- India’ award from Finance Asia; ‘Most Improved Brokerage- India’ award from Asia money.

2009

Received registration for a housing finance company from the National Housing Bank; received ‘Fastest growing Equity Broking House - Large firms’ in India by Dun & Bradstreet.

2.3 Management of India infoline:

Mr. Nirmal jainChairman & Managing director

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Mr.R.VenkataratnamExecutive Director

Mr. Nilesh vikamsey

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Independent Director

Mr. Sat Pal KhattarNon Executive Director

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Mr. Kranti Sinha

Independent Director

Mr Arun K. Purvar

Independent Director

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2.4 functional departments of india infoline:

THERE ARE SO MANY FUNCTIONAL DEPART MENTS ARE THERE IN ‘INDIA INFOLINE’.

FINANCIAL DEPARTMENT

MARKETING DEPARTMENT

ADVISING DEPARTMENT

HR DEPARTMENT

TRAINING DEPARTMENT

MARKETING DEPARTMENT

TELE MARKETING DEPARTMENT

TELESTAR DEPARTMENT

DIRECT SALES DEPARTMENT

TELEMARKETING

INSURANCE TELEMARKETING DEPARTMENT SHARE MARKETING DEPARTMENT FUND ADVISING MARKET DEPARTMENT

INSURANCE TELEMARKETING DEPARTMENT

ING VISYA INCURANCE TELE MARKET DEPARTMENT ICICI PRODUNCIAL LIFE INSURANCE TELE MARKET DEPARTMENT RELAINCE INSURANCE TELE MARKET DEPARTMENT

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2.5 India infoline company structure

India Infoline Limited is listed on both the leading stock exchanges in India, viz. the Stock Exchange, Mumbai (BSE) and the National Stock Exchange (NSE) and is also a member of both the exchanges.

It is engaged in the businesses of Equities broking, Wealth Advisory Services and Portfolio Management Services.

It offers broking services in the Cash and Derivatives segments of the NSE as well as the Cash segment of the BSE.

It is registered with NSDL as well as CDSL as a depository participant, providing a one-stop solution for clients trading in the equities market. It has recently launched its Investment

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A SEBI authorized Portfolio Manager; it offers Portfolio Management Services to clients. These services are offered to clients as different schemes, which are based on differing investment strategies made to reflect the varied risk-return preferences of clients.

India Infoline Media and Research Services Limited.

The content services represent a strong support that drives the broking, commodities, mutual fund and portfolio management services businesses. Revenue generation is through the sale of content to financial and media houses, Indian as well as global.

It undertakes equities research which is acknowledged by none other than Forbes as 'Best of the Web' and '…a must read for investors in Asia'. India Infoline's research is available not just over the internet but also on international wire services like Bloomberg (Code: IILL), Thomson First Call and Internet Securities where India Infoline is amongst the most read Indian brokers.

India Infoline Commodities Limited.

India Infoline Commodities Pvt Limited is engaged in the business of commodities broking. Our experience in securities broking empowered us with the requisite skills and technologies to allow us offer commodities broking as a contra-cyclical alternative to equities broking. We enjoy memberships with the MCX and NCDEX, two leading Indian commodities exchanges, and recently acquired membership of DGCX. We have a multi-channel delivery model, making it among the select few to offer online as well as offline trading facilities.

India Infoline Marketing & Services

India Infoline Marketing and Services Limited is the holding company of India Infoline Insurance Services Limited and India Infoline Insurance Brokers Limited.

(a) India Infoline Insurance Services Limited is a registered Corporate Agent with the Insurance Regulatory and Development Authority (IRDA). It is the largest Corporate Agent for ICICI Prudential Life Insurance Co Limited, which is India's largest private Life Insurance Company. India Infoline was the first corporate agent to get licensed by IRDA in early 2001.

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(b) India Infoline Insurance Brokers Limited is a newly formed subsidiary which will carry out the business of Insurance broking. We have applied to IRDA for the insurance broking licence and the clearance for the same is awaited. Post the grant of license, we propose to also commence the general insurance distribution business.

India Infoline Investment Services Limited

Consolidated shareholdings of all the subsidiary companies engaged in loans and financing activities under one subsidiary. Recently, Orient Global, a Singapore-based investment institution invested USD 76.7 million for a 22.5% stake in India Infoline Investment Services. This will help focused expansion and capital raising in the said subsidiaries for various lending businesses like loans against securities, SME financing, distribution of retail loan products, consumer finance business and housing finance business. India Infoline Investment Services Private Limited consists of the following step-down subsidiaries.

(a)India Infoline Distribution Company Limited (distribution of retail loan products)

(b)Money line Credit Limited (consumer finance)

(c)India Infoline Housing Finance Limited (housing finance)

IIFL (Asia) Pte Limited

IIFL (Asia) Pte Limited is wholly owned subsidiary which has been incorporated in Singapore to pursue financial sector activities in other Asian markets. Further to obtaining the necessary

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regulatory approvals, the company has been initially capitalized at 1 million Singapore dollars.

2.6 PRODUCTS AND SERVICES OF INDIA INFOLINE INDIA INFOLINE HAVE SO MANY PRODUCTS IT MAINTAINCE

ALL TYPES OF FINANCIAL PRODUCTS

Equities

Indiainfoline provided the prospect of researched investing to its clients, which was hitherto restricted only to the institutions. Research for the retail investor did not exist prior to Indiainfoline. Indiainfoline leveraged technology to bring the convenience of trading to the investor’s location of preference (residence or office) through computerized access. Indiainfoline made it possible for clients to view transaction costs and ledger updates in real time. 

PMS

Our Portfolio Management Service is a product wherein an equity investment portfolio is created to suit the investment objectives of a client. We at Indiainfoline invest your resources into stocks from different sectors, depending on your risk-return profile. This service is particularly advisable for investors who cannot afford to give time or don't have that expertise for day-to-day management of their equity portfolio. 

Research

Sound investment decisions depend upon reliable fundamental data and stock selection techniques. Indiainfoline Equity Research is proud of its reputation for, and we want you to find the facts that you need. Equity investment professionals routinely use our research and models as integral tools in their work.

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They choose Ford Equity Research when they can clear your doubts. 

Commodities

Indiainfoline’s extension into commodities trading reconciles its strategic intent to emerge as a one-stop solutions financial intermediary. Its experience in securities broking has empowered it with requisite skills and technologies. The Company’s commodities business provides a contra-cyclical alternative to equities broking. The Company was among the first to offer the facility of commodities trading in India’s young commodities market (the MCX commenced operations only in 2003). Average monthly turnover on the commodity exchanges increased from Rs 0.34 bn to Rs 20.02 bn. The commodities market has several products with different and non-correlated cycles. On the whole, the business is fairly insulated against cyclical gyrations in the business. 

Mortgages

During the year under review, Indiainfoline acquired a 75% stake in Money tree Consultancy Services to mark its foray into the business of mortgages and other loan products distribution. The business is still in the investing phase and at the time of the acquisition was present only in the cities of Mumbai and Pune. The Company brings on board expertise in the loans business coupled with existing relationships across a number of principals in the mortgage and personal loans businesses. Indiainfoline now has plans to roll the business out across its pan-Indian network to provide it with a truly national scale in operations. 

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Invest Online

Indiainfoline has made investing in Mutual funds and primary market so effortless. All you have to do is register with us and that’s all. No paperwork no queues and No registration charges.

INVEST IN MF 

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SMS

Stay connected to the marketThe trader of today, you are constantly on the move. But how do you stay connected to the market while on the move? Simple, subscribe to India Infoline's Stock Messaging Service and get Market on your Mobile! 

There are three products under SMS Service: Market on the move. Best of the lot. VAS (Value Added Service )

Insurance

An entry into this segment helped complete the client’s product basket; concurrently, it graduated the Company into a one-stop retail financial solutions provider. To ensure maximum reach to customers across India, we have employed a multi pronged approach and reach out to customers via our Network, Direct and Affiliate channels. Following the opening of the sector in 1999-2000, a number of private sector insurance service providers commenced operations aggressively and helped grow the market. 

The Company’s entry into the insurance sector derricked the Company from a predominant dependence on broking and equity-linked revenues. The annuity based income generated from insurance intermediation result in solid core revenues across the tenure of the policy. 

Wealth Management Service

world-leading wealth management company that sits down with you to understand your needs and goals. We offer you a dedicated group for giving you the most personal attention at every level. Imagine a financial firm with the heart and soul of a two-person organization.

Newsletters

The Daily Market Strategy is your morning dose on the health of the markets. Five intra-day ideas,

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unless the markets are really choppy coupled with a brief on the global markets and any other cues, which could impact the market. Occasionally an investment idea from the research team and a crisp round up of the previous day's top stories. That's not all. As a subscriber to the Daily Market Strategy, you even get research reports of India Infoline research team on a priority basis.

The Indiainfoline Weekly Newsletter is your flashback for the week gone by. A weekly outlook coupled with the best of the web stories from Indiainfoline and links to important investment ideas, Leader Speak and features is delivered in your inbox every Friday evening. 

2.7 COMPETITORS AND MARKETSTRUCTURE OF INDIA INFOLINE :

INDIA INFOLINE HAVE SO MANY COMPTITORS IN MARKET LIKE

INDIAN BULLS, EDELWESISS CAP,HSBC INVEST…..ETC

Last Price Market Cap.(Rs. cr.)

SalesTurnover

Net Profit Total Assets

Indiabulls 137.25 4,258.26 1,420.81 264.16 11,000.08

Edelweiss Cap 507.30 3,808.40 245.53 34.21 1,865.28

India Infoline 99.60 2,847.79 698.04 152.02 1,049.99

HSBC Invest 393.90 2,779.63 14.41 -1.49 667.45

Motilal Oswal F 169.65 2,428.92 51.13 42.38 433.49

Network 18 166.50 1,925.96 32.96 -44.53 862.11

Future Capital 205.90 1,309.59 55.29 17.32 1,216.75

Geojit BNP 33.70 759.10 261.71 56.80 276.06

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Delta Corp 35.30 590.08 54.10 13.57 356.87

Nalwa Sons Inv 999.00 513.10 12.02 9.13 270.90

Comparison with Competitors:Balance Sheet ------------------- in Rs. Cr. -------------------

India Infoline

Indiabulls Edelweiss Cap HSBC Invest Motilal Oswal F

Mar '09 Mar '10 Mar '09 Mar '09 Mar '09

Sources Of Funds

Total Share Capital 56.68 61.98 37.47 69.84 14.20

Equity Share Capital 56.68 61.98 37.47 69.84 14.20

Share Application Money 11.37 0.00 1.28 0.00 0.10

Preference Share Capital 0.00 0.00 0.00 0.00 0.00

Reserves 980.13 3,992.22 1,317.36 597.39 419.16

Revaluation Reserves 0.00 0.00 0.00 0.00 0.00

Networth 1,048.18 4,054.20 1,356.11 667.23 433.46

Secured Loans 1.70 3,613.87 108.46 0.00 0.00

Unsecured Loans 0.10 3,332.00 400.72 0.23 0.00

Total Debt 1.80 6,945.87 509.18 0.23 0.00

Total Liabilities 1,049.98 11,000.07 1,865.29 667.46 433.46

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India Infoline

Indiabulls Edelweiss Cap HSBC Invest Motilal Oswal F

Mar '09 Mar '10 Mar '09 Mar '09 Mar '09

Application Of Funds

Gross Block 143.68 62.87 10.31 12.49 0.01

Less: Accum. Depreciation 44.94 22.88 5.71 1.27 0.00

Net Block 98.74 39.99 4.60 11.22 0.01

Capital Work in Progress 4.51 0.29 1.74 0.00 0.00

Investments 869.31 1,002.21 1,249.73 478.49 31.35

Inventories 0.56 0.00 0.00 0.66 32.72

Sundry Debtors 103.53 13.83 4.41 0.00 0.00

Cash and Bank Balance 264.10 1,035.77 18.39 2.14 200.12

Total Current Assets 368.19 1,049.60 22.80 2.80 232.84

Loans and Advances 244.41 9,992.03 656.50 167.82 206.68

Fixed Deposits 166.15 0.00 3.51 9.56 1.12

Total CA, Loans & Advances 778.75 11,041.63 682.81 180.18 440.64

Deffered Credit 0.00 0.00 0.00 0.00 0.00

Current Liabilities 552.68 695.65 34.22 2.35 0.98

Provisions 148.64 388.39 39.38 0.09 37.61

Total CL & Provisions 701.32 1,084.04 73.60 2.44 38.59

Net Current Assets 77.43 9,957.59 609.21 177.74 402.05

Miscellaneous Expenses 0.00 0.00 0.00 0.00 0.08

Total Assets 1,049.99 11,000.08 1,865.28 667.45 433.49

Contingent Liabilities 13.24 0.10 622.90 191.17 4.70

Book Value (Rs) 36.58 130.83 180.80 95.54 30.51

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3.1 Student Work Profile (roles & responsibilities ) in organization

I am working in INDIA INFOLINE as TELE MARKETING EXICUTIVE for ICICI PRODUNCIAL LIFE INSURANCE

TELE MARKETING EXICUTIVE WORK PROCESS:

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MY JOB PROFILE:

Make calls to the given numbers by the company.

By listening the voice the person I have to decide particular insurance product to explain.

I have to give clear information about the product with out any mistakes.

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I have to clarify the caller’s doubts about the product.

If the caller gives more time to me to explain then I have to explain him more than two or three insurance products.

I have to make callers as my customers.

I have to attract my callers to buy insurance product.

Finally I have to fix the appointment with the customer to meet our sales manger.

3.1.1 tools are used by the student:

In India info line I used the tools given below

Landline numbers and mobile numbers.

Land line phone.

Computer with internet.

E-phone (which is connected with the computer to dial the numbers automatically).

A day report sheet (which I have to enter my day work in that).

Product pamphlets and bound.

Sums assure calculators.

Online product updates

3.1.2 Student Contribution Towards Organization

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MY CONTRIBUTION TOWARDS INDIAINFOLINE

I have to check weather the caller is from Bangalore or out of station.

I have to make callers as customers.

I have to fixe genuine appointments.

I have to motivate the customers to take insurance.

I have to co-operate with telestar managers by fixing appointments with customers.

3.1.2 Telemarketing executive to closing process of the deal :

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3.2Key Leanings

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Day-by-day I gained knowledge how to handle customers.

Attend meetings which helped to gain knowledge.

Talk to the people, Motivate& convince them important aspect of TME.

Develop the presentation skills, telephonic skills, communication skills.

Helps in building a good relationship with Hr. managers of MNC’s.

Understand the different MARKETING strategies.

Gives the in-depth knowledge about the telemarketing industry.

Also I gain the knowledge of how to behave in the organization.

SWOT analysis

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Strengths:

My voice My knowledge about computer My comunication skills

Weakness:

My knowledge about product My knowledge about market Iam not able to speak more than 300 calls per a day

Opportunities:

A chance to learn new things Interact with different kind of customers I was able to expose my self in the corporate world

Threats:

Unable to explain different kinds of products Iam not able to speak in local language

3.3Description of live experience

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I am working as a Tele Marketing Executive in INDIA INFOLINE

COMPANY BANGALORE. It’s a nice experience gained by me. I am thankful to Mr. GOURISH,

who really supports me to do best in this organization.

I learn and gain good knowledge through training, development program,

and employee in the same organization which was provide by the organization for 32 days.

When I join this organization, it was a great moment for me, because it was the first

organization from where I started my job career. The organization has a good brand name in

FINANCIAL SERVICING SECTOR. After that I completed the training and now I’m the

employee of this organization..

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