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Larry Kim's Presentation on Content Remarketing at #inbound14
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#INBOUND14
How to Win Friends, Influence People (and Double Your Leads) with Content RemarketingLarry Kim (@larrykim)
Founder, WordStream, Inc.
Larry Kim (@larrykim) #INBOUND14
Include the hashtag #INBOUND14 and me (@larrykim) in your tweets
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1 Founder of WordStream
2 Known for Having Unusual Views
on Paid Search
3 Had First Kid 4 Months ago
(#ppckid)
About Larry (@larrykim)
Larry Kim (@larrykim) #INBOUND14
You’re Engaging In PPC Marketing at INBOUND 2014…
Larry Kim (@larrykim) #INBOUND14
Why Content Remarketing?
• +650k Unique Visitors / Month, Growing at 8% per
Month!
Inbound Marketing Success?
Problem 1: Low Visitor Engagement
Problem 2: Low Conversion Rates
Traffic Generation Activities
Customer Signup
Offer Sign Up
Key Challenge: Avg. conversion rate from blog content viewer to converted lead was low single digits.
Problem 3: Low Brand Recall
Larry Kim (@larrykim) #INBOUND14
So, Actual Situation More Like …
• Turn abandoners into leads
• Increase Branded Recall (Direct & Brand visits)
• Increase repeat visitor rates & engagement
• Multiply effectiveness of Content Marketing Efforts
The Case for Remarketing
Re-Engage With Past Visitors
Larry Kim (@larrykim) #INBOUND14
2 Content Remarketing on The Google Display Network
Larry Kim (@larrykim) #INBOUND14
3 Audience Definition Strategy
Define a Customized List of Users to Target Your Ads
Tip: Use Existing Blog Categories!
Larry Kim (@larrykim) #INBOUND14
4 Audience Membership Duration
Larry Kim (@larrykim) #INBOUND14
Don’t Be Creepy?
Larry Kim (@larrykim) #INBOUND14
Quantifying Ad Fatigue: Remarketing vs. Generic Display Ads
Larry Kim (@larrykim) #INBOUND14
Ad Fatigue: Remarketing vs. Display Ads
Larry Kim (@larrykim) #INBOUND14
Conversion Rate vs. Ad Impressions
Larry Kim (@larrykim) #INBOUND14
So, Just be Creepy!! (Sort-Of)
Larry Kim (@larrykim) #INBOUND14
• Set Membership Duration: 3x Avg. Sale Cycle
• Set Impression Caps to Unlimited!
• Run Multiple Ads Per Campaign!
Be Bold! Get Tons of Ad Impressions
Larry Kim (@larrykim) #INBOUND14
5 Killer Content Remarketing Ads
Larry Kim (@larrykim) #INBOUND14
Vertical rectangle: 240 x 400
Mobile leaderboard: 320 x 50
Banner: 468 x 60
Leaderboard: 728 x 90
Square: 250 x 250
Small square: 200 x 200
Large rectangle: 336 x 280
Inline rectangle: 300 x 250
Skyscraper: 120 x 600
Wide skyscraper: 160 x 600
Half-page: 300 x 600
Etc.
14 Ad Formats on Google Display Network
Larry Kim (@larrykim) #INBOUND14
Larry Kim (@larrykim) #INBOUND14
Diversify Your Ad Formats!
Ad Format Share ofImpressions
Leader board (728 x 90) 25.5%Inline rectangle (300 x 250) 25.1%Banner (468 x 60) 12.0%Wide skyscraper (160 x 600) 10.1%Large Rectangle (336 x 280) 8.6%Mobile leaderboard (320 x 50)
7.4%
Half-page (300 x 600) 4.3%Square (250 x 250) 2.8%
Larry Kim (@larrykim) #INBOUND14
Cost Per Click vs. Click Through Rate on Google Display Network
Larry Kim (@larrykim) #INBOUND14
Larry Kim (@larrykim) #INBOUND14
The High Click Through Rate Game for Content Remarketing
1. Get HIGH CTRs not Low CTRs
2. You’ll Pay for More Clicks, But The Clicks Will Be Much Cheaper (as much as 400% less)
Larry Kim (@larrykim) #INBOUND14
About Those Display Text Ads
• 67.5% of Display Ads are Plain Text Ads!
Larry Kim (@larrykim) #INBOUND14
Avg. Click Through Rate of Ads Based On FormatAd Format on Google Display Network
Click Through Rate
Text ads 0.23%
Image ads 0.31%
Larry Kim (@larrykim) #INBOUND14
381% Tax on Text Ads vs. Image Ads!
Format CPC (USD)
Text ads on GDN
$2.31
Image ads on GDN
$0.48
Larry Kim (@larrykim) #INBOUND14
Ads That Push To Your “Hard” Offers
Larry Kim (@larrykim) #INBOUND14
Tip: Do a Conversion Path Analysis
Define audience segments using the pages that most often lead to a conversion event
Larry Kim (@larrykim) #INBOUND14
Ads That Push to Content
Larry Kim (@larrykim) #INBOUND14
5% of Articles Generate Half the Social Shares
Larry Kim (@larrykim) #INBOUND14
Larry Kim (@larrykim) #INBOUND14
Why Content Marketers Are Fabulous PPC Marketers
Larry Kim (@larrykim) #INBOUND14
Emotions That Make People Click On Content
Larry Kim (@larrykim) #INBOUND14
6 Remarketing Bid Strategies
Larry Kim (@larrykim) #INBOUND14
Be Super Picky: Don’t Pay For Every Click!
Larry Kim (@larrykim) #INBOUND14
Tip: Only Target Your Buyer PersonaOverlay User Demographics: age, income, gender, interests, location, device, time, site/site category, language, time, parental status, etc.
Larry Kim (@larrykim) #INBOUND14
How Content Remarketing Really Works
1. Anonymous users visit your website. Tag them all.
2. Filter based on …– Visiting High Value Pages = High
Commercial Intent– Overlay User Demographics = Right
Target Buyer
3. Commercial Intent + Buyer Persona Match = $$$
Larry Kim (@larrykim) #INBOUND14
8 Advanced Ad Formats
Larry Kim (@larrykim) #INBOUND14
TrueView Ads on YouTubePeople Spend 6 Billion Hours on YouTube each month!
Larry Kim (@larrykim) #INBOUND14
+Post Ads on Google+
Google+ Updates Show Up All Over The Web as Ads
Larry Kim (@larrykim) #INBOUND14
Google+ Visibility Before and After +Post Ads
AfterBefore
Larry Kim (@larrykim) #INBOUND14
Larry Kim (@larrykim) #INBOUND14
The Flywheel Effect: Paid Social Promotion Generates Organic Engagement
Larry Kim (@larrykim) #INBOUND14
9 Audience Expansion Ideas
Larry Kim (@larrykim) #INBOUND14
Use In-Market Segments & Similar Audiences
Larry Kim (@larrykim) #INBOUND14
10 Other Remarketing Venues
Larry Kim (@larrykim) #INBOUND14
Facebook Ad Retargeting
Larry Kim (@larrykim) #INBOUND14
Facebook Retargeting Key Differences
• Create Lists Using Phone Numbers or Emails
• More Audience Segmentation
• CPC or CPM Pricing
Larry Kim (@larrykim) #INBOUND14
11 Why Content Remarketing (Again?!)
Larry Kim (@larrykim) #INBOUND14
We Increased Repeat Visitors by 50%!
Larry Kim (@larrykim) #INBOUND14
Average Time On Site Tripled!
Larry Kim (@larrykim) #INBOUND14
Huge Increase in Direct Visits to Site
Larry Kim (@larrykim) #INBOUND14
•Millions of Ad Impressions /
Month
•Cost Per Lead for Remarketing
similar to Google Search
•Site Conversion Rate +51%!!
•Display Ads ~40 % of Total PPC
Budget
What? HOW?!
Larry Kim (@larrykim) #INBOUND14
12 Budget Allocation Strategy
Larry Kim (@larrykim) #INBOUND14
Cost Per Click of Search vs. Display Networks
Industry Google SearchDisplay Network
Finance $3.09 $1.03
Travel $0.29 $0.28
Shopping $0.25 $0.27
Jobs & Education $1.80 $0.34
Internet & Telecom $1.11 $0.40
Computers & Electronics $1.29 $0.44
Business & Industrial $1.67 $0.97
Home & Garden $0.76 $0.83
Autos & Vehicles $0.97 $1.03
Beauty & Fitness $1.11 $1.01
Larry Kim (@larrykim) #INBOUND14
Average Conversion Rates By IndustryIndustry Google Search
Display Network
Finance 6.12% 5.12%
Travel 1.45% 2.99%
Shopping 3.58% 2.19%
Jobs & Education 6.09% 2.09%
Internet & Telecom 6.27% 8.59%
Computers & Electronics 4.79% 2.96%
Business & Industrial 4.23% 4.10%
Home & Garden 2.21% 3.43%
Autos & Vehicles 4.29% 6.15%
Beauty & Fitness 4.56% 2.27%
Larry Kim (@larrykim) #INBOUND14
Average Cost Per Conversion By Industry
Industry Google SearchDisplay Network
Finance $50.49 $20.12
Travel $20.00 $9.36
Shopping $6.98 $12.33
Jobs & Education $29.56 $16.27
Internet & Telecom $17.70 $4.66
Computers & Electronics $29.02 $14.86
Business & Industrial $39.48 $23.66
Home & Garden $34.39 $24.20
Autos & Vehicles $22.61 $16.75
Beauty & Fitness $24.34 $44.49
Larry Kim (@larrykim) #INBOUND14
Content Remarketing as % of PPC Budget
~66% Keyword Search Ads
~33% Display / Content Remarketing
Larry Kim (@larrykim) #INBOUND14
Paid Content Promotion as % of Content Budget
~1/3 Content Creation~1/3 Organic Content Promotion (Social/PR)
~1/3 Paid Content Promotion
Larry Kim (@larrykim) #INBOUND14
Paid Content Promotion as % of Content Budget
~1/3 Content Creation~1/3 Organic Content Promotion (Social/PR)
~1/3 Paid Content Promotion
Content Remarketing Can Make Your Site be a Unicorn in a Sea of Donkeys
1 Creating Great Content isn’t Enough
2 Remarketing + Demographics + Targeted
Audiences & Ads = WIN
3 Huge Impact on Content Engagement
and Brand Recall
Content Remarketing: Summary
Larry Kim (@larrykim) #INBOUND14
Thank You INBOUND 2014!
Slides: bit.ly/content-remarketing
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