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Private Bag X 5706 email: Phumza.morai@kznhealth.gov.za Port Shepstone Tel: 039 6886000 4240 Fax: 039 6686678

PSH nurse tops ……………………..1

Organ donor workshop ……………...1

Hospital Open day event …………………………..3

Quality day event ………………………………….4

Going Traditional ………………………………….5

Christmas Party for employees ……………………7

Christmas gifts from the Mayor …………………..8

Ist December—HIV AIDS Day ………………..…9

Patient and public involvement …………………..10

Our Vision

An efficient, effective and compassionate Regional Health Care Service within the Ugu District

In this Issue

October—December 2011

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DEDICATION : Port Shepstone Hospital Nurse scored highest

PORT SHEPSTONE HOSPITAL NURSE TOPS

W e have celebrated after one of our nurses topped the province with the best nursing diploma results in the class of 2011. Nompumelelo Beauty Nyawose (44) qualified as a professional nurse after completing a two- year diploma in general nursing in the class of 2011. Nurse Nyawose, who is from Gamalakhe scored the highest mark in KwaZulu Natal, achiev-ing over 90% in her ex-ams which secured her an honours pass. “ I did-n't expect this because I’m not young anymore. It came as a big surprise. I cant explain how excited I am”. Nurse Nyawose started working at Port Shepstone hospital in 1997as a general nursing

assistant

“ I like to help people and care for the sick that is why I wanted to become a nurse”, said nurse Nyawose. I want to eventually specialize in midwifery and with the support of my family and the hospital staff I know I will. We are very proud to have someone of her calibre on our nursing staff. Hospital management has congratulated her on this great accolade. Well done Nompumelelo

Hospital CEO, Mr GBC Khawula and Nursing Manager Ms B Ndlovu flanked Nompumelelo Beauty Nyawose

appreciating her trophy

RGAN

DONOR Date :

WORKSHOP HELD

Port Shepstone Hospital made great strides in its partnership with the National Organ Trans-plant Surgery team. The hospi-tal, in conjunction with the De-partment of Surgery, hosted Dr Elmi Muller, Professor Russell Britz, and Dr Rajan Moodlely and Ms Fiona Mc Curdie in a workshop to foster further rela-tions in this highly technical surgical field. All of these distin-guished guests represent the South African Transplant Socie-ty. The workshop was well at-tended by more that fifty health care workers from this region. Dr Muller has been voted wom-an of the year for her role in Renal Transplant surgery at Groote Schuur hospital in Cape Town. Professor Britz, from Pretoria, is one of the foremost liver transplant surgeons in the country and Dr Moodley

is head of transplant surgery at INkosi Albert Luthuli hospital and Ms McCurdie is the West-ern Cape transplant coordinator. “ Due to the increasing number of end-stage renal failure pa-tients requiring dialysis, com-bined with the scarcity of this vital life-saving commodity, Port Shepstone hospital felt it imperative to offer their pa-tients other forms of renal sal-vage in the form of transplant surgery”, stated Dr Maharaj, Head of Port Shepstone hospi-tal Surgery department. This workshop was aimed at build-ing bridges between the hospi-tals where potential donors are situated and tertiary referral centers where patients with end-stage organ failure are identified and treated.

Work shop facilitators : L-R Ms Fiona Mc Curdie- Western Cape trans-plant coordinator , Mrs Nobuhle Msongelwa - PSH hospital ICU Manager,

Thiloshnee Pillay– hospital Orientation co-coordinator, Dr Subcnach– Medical Officer and Professor Russell Britz from the Western Cape Organ

Welcoming guests in the organ donor workshop : Doctor Babusisiwe Dlamini - Port Shepstone Hospital Medical Manager

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O nce again, Port Shepstone Hospi-tal held its Open Day event as means to share latest infor-mation and new devel-opments with the general public. This took place on the 13 September 2011.

WHAT DOES THIS MEAN FOR THE

COMMUNITY ?

We need to make sure that the hospital health

care systems are strong enough to support people who live within our catch-ment area and that we can put in place programmes which support the needs of our people. On this day we showed-off our services in creative ways. Displays and information stalls were set up for the public to view and learn many things about the hospital. To make this day more fulfilling for the public, the hospital management team and the board must be present . This enables people to pose their concerns directly to management and be

able to get immediate responses. This interaction proved to be helpful again this year in address-ing problems that the community raised. The day started off with formal sitting function at the hos-pital’s Clinical Teaching hall where all formalities took place. The key message conveyed to the community is the importance of adhering to the KZN Depart-ment of Health’s Referral System. Secondary messages included the complaints mechanism, im-portance of testing for HIV/AIDS and the issue of patients who go for OPD services that they will be seen by any doctors, so patients were asked not to choose to be

seen by specific doctors as this increases work overload for some doc-tors and less work for others. This proved to be a very fruitful session which gave a platform for a positive dialogue for both the community and

the hospital management

HOSPITAL OPEN DAY, 2011

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“We need to make sure that our hospital health care systems are strong enough to support people who live within our catchment area and that we can put in place programmes which support the needs of our people”

Mr GBC Khawula, Chief Executive Officer -addressing the audience

Rev. Juta praying for the function

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Pharmacy in the third place. The Deputy Mayor of Hibiscus Municipality, cllr Johnny de Wet graced the event by his pres-ence and reminded all by stat-ing “it is good that this quality event is being held at the time when the hospital is expanding as this would give hope to the multitudes of sick people who come to this hospital to receive quality services. What a fabu-lous day, he entertainment was fantastic and for this we would like to thank the children from St Murtin Depores School, Gummy Bears pre-school Port Shep-stone hospital staff and Indhira Ramdhin The event was well attended by the CEO’s of local hospitals, Mrs Khathi, Quality Improvement Manager for the KZN department of Health, Mr Veeran Chetty, Ugu Health District Manager, Nursing man-agers from the Hibiscus private hospital and Net care Margate hospital. Mrs Buyisile Ngesi, CEO of Murchison hospital

highlighted in her speech the true essence of what this day was all about. Mr GBC Khawu-la, CEO of PSH, applauded all the departments that participat-ed for a job well done. The event would not have been a success it was without the gen-erous support from fhe following sponsors

On the 9th November 2011, we hosted our first elegant quality day function at the Port Shep-stone town Civic Centre Hall. This event was held to show-case the quality improvement projects that every department had implemented to improve standards as a regional hospi-tal. The staff used their creative skills to present these projects in the form of stand displays and powerpoint presentations. There were 40 departments that participated on the day with thirty three stand displays and seven powerpoint presenta-tions. Independent judges were appointed to select the best stand display and powerpoint presentation. The best display was awarded to G Ward( Surgi-cal Ward, second place was taken by the Paediatric Ward followed in the third place by the Physiotherapy unit. On the other side, the best powerpoint presentation was awarded to Revenue unit, followed by Pa-tient Administration section and

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UALITY

D AY

09 November 2011

Quality improvement in

hospital contributes to

saved lives, better health

and quality of life for

many patients

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P ort Shepstone Regional Hospital staff showed that they are proud of

their heritage on the 23rd of September 2011. Staff marked

the day by dressing up in their traditional attire, prepared vari-ous traditional dishes and shared history of various traditional groups in the hospi-tal . As South Africa is becoming a non racial society, we use events such as these to showcase our diverse cultures so that we don't for-get where we come from. We were intro-duced to various cultural back-grounds. It was ex-

plained where Zulu, Xhosa, English, Afrikaners and Indi-ans came from and how they became part of South Africa. It was indeed an eye-opening session where we learnt one or two things about one another’s culture. I must say that events such as these make a place of work a place everyone is proud of. Professor Moodley From the University of kwa-Zulu Natal –Faculty of Arts, guest speaker for the day embraced the issue of ac-cepting diversity in the work-place as this increases un-derstanding and tolerance among the employees. Vari-ous entertainment groups staged for the audience presenting the very best in acting and singing.

Inside Story Headline

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“Port Shepstone

Hospital, a place of

work of champions,

diverse in our

achievements,

culture, language

and yet we all

speak in one

voice”.

Our heritage : staff from various components in the hospital showing off their traditional outfits

Warrior lady: Mrs Jenny Smith and Mr Siyabonga Mthembu with a beauti-

ful hat. Opening remarks : CEO Mr GBC

Khawula in his Mblaselo suit

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Page 6 Isibani Cont. Heritage Day Continues

This Heritage event was indeed a joyous day for all staff in the hospital !

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We had plenty of food and for entertainment we had a traditional group from Murchison area dancing and singing traditional songs and the hospital Hu-man Resource staff per-formed for the audience.

Christmas decorations set the tone in the hospital Indaba Room.

P ort Shepstone hos-pital puts human resource as a number one priority more than any other asset. In our endevours to make each of our employee’s stay pleasant we motivate them through a reward system that recognizes their value and reward them for developing their knowledge and skills. This helps encourage high per-formance as it rewards ex-cellence of all staff in the hospital.

Programme Director for the day : Mpendulo Mbi-li (PR Intern)

Mrs Mandrovic—Operational Manager for Wad 2, accepting a trophy for having complied with infection control policies, flanked by Mr GBC

Khawula, Ms B Ndlovu and Dr B Dlamini

Traditional dancers : danced to break the stage !

Employee accepting certificate of long service, flanked by Mr Nhlanhla Shude and Mr Khawula

Mrs Happy Zama cheerfully accepting certificate of apprecia-tion presented by Dr B Dlamini and Ms B Ndlovu

Mrs Carol Coetzee cheerfully accepting certificate of appreciation presented by Dr B Dlamini and Ms B Ndlovu

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Christmas Gifts from the Mayor

The Coca Cola, Fedicks Healthwise, Ugu Dis-trict Municipality and Hibiscus Coast Municipali-ty kick started their Christmas in our hospital on the 21December 2012. Ugu Mayor, Ntombifikile

Gumede, Hibiscus Coast Mayor, Cynthia Mqwebu and Coca Cola Human Resource

Manager Cyprian Cele wished children in Port Shepstone Hospital a happy Christmas and a

prosperous New Year. The hospital management is thankful to them

for coming to us. May God Bless You all!

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Mrs Thoko Somtyele, was a guest speaker for the day and in her speech she gave insight on issues pertaining HIV treatment and the importance of disclosing one’s status to a supervisor or a close friend for support. She encouraged people to continue using condoms as HIV virus cannot be detected by mere looking at someone’s face.

She further emphasised that preven-tion should start from the health work-ers before reaching the community,

meaning they must “practice what they preach” The campaign was well attended by the hospi-tal staff and by the local South African Police Service (SAPS) representatives, Colonel Slub-bert and Colonel Rossouw. There were repre-sentatives from local health organization i.e Hospice. This was an information filled day as more and more light was shed on HIV/AIDS prevention and acceptance.

HIV/AIDS is one of the most serious, fatal diseases in human history and it still continues to infect and affect our people. As means of taking responsibility in get-ting HIVAIDS infection rate down, on the second of December 2011, Port Shep-stone Regional Hospital held an HIV/AIDS event to reach out to both employ-ees, patients and the community at large in order to educate them about how HIV, the treatment programmes in place and ways of living a positive lifestyle.

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and reviews trends that emerge from patients experiences.

WAYS IN WHICH YOU CAN BECOME INVOLVED

Suggestion boxes: If you have a question or would like to make a suggestion whilst you are a patient in the ward or attending outpatients then speak to the person in-charge or fill up our comments form which can be placed in one of the suggestion boxes on the wards or units.

Share your experiences with the Public Relations Officer:

The hospital has got someone called PRO, this someone who can listen to your concern, take action to correct it and the PRO

There is no better system to tell us how our services need to improve that the people who use them.

We therefore aim to involve our patients , visitors and people from all sections of our commu-nity in the work that we do. Hence we host an Open Day function at least once a year. There are various ways in which people can get involved in help-ing us to shape and improve services– these are listed below

We also work hand in hand with our hospital Board . This is a structure that looks after the interest of the community by promoting the development of patient and public involvement

works in collaboration with sen-ior management of the hospital who also get to review the mat-ter.

We would like to assure you that if you come to our hospital as a patient or a visitor, you are not on your own. We all care about your wellbeing, however if things get disappointing, we encourage you to talk to us. It helps!

Fighting Disease, Fighting Poverty, Giving Hope

Our Vision : A efficient

Mrs Phumza P Morai Public Relations Officer

PATIENT AND PUBLIC INVOLVEMENT

2011 a busy, but fulfilling Year! This year has been one of the busiest and yet an exciting year for both manage-ment and staff in Port Shepstone hospital. We ran a number of events, meetings, projects, training and workshops. Funny, because its even hard to let go of that pace. However, after all the year’s work and all the buzz that has been going around, telephones are now ringing less frequently. I guess, people are mostly focusing on preparing to go to the beach and they are preparing for Christmas holidays.