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In the Name of In the Name of God Most God Most
Greasiest the Greasiest the Most MercifulMost Merciful
Construction Engineering And Construction Engineering And Management DepartmentManagement Department
CEM 515CEM 515
Semester 082Semester 082
88thth march 2009 march 2009
FLOWCHRATFLOWCHRAT
Supervised bySupervised by
Dr. Abdulaziz BubshaitDr. Abdulaziz Bubshait
Request of fire Request of fire extinguisher extinguisher
Process Process at at
KFUPMKFUPM
Presentation of Presentation of
Prepared byPrepared by
AL-Yamani Muhammad AL-Yamani Muhammad
Problem DescriptionProblem Description
The “The “delay in the responsedelay in the response” to a ” to a request of inspection a fire extinguisher, request of inspection a fire extinguisher, was a major problem facing the S.S was a major problem facing the S.S department, that which had always department, that which had always negatively affect our commitment to negatively affect our commitment to OSHA codes. OSHA codes.
Next, we can see the key steps of the Next, we can see the key steps of the overall process, which called “High level overall process, which called “High level Process Diagram.”Process Diagram.”
High level Process High level Process DiagramDiagram
Request
Restore data
Check Fire Extinguisher
Tack needed action
FLOWCHART TECHNIQUEFLOWCHART TECHNIQUE
Pre to flowchart Technique – one of the Pre to flowchart Technique – one of the quality tools - those steps of the process must to quality tools - those steps of the process must to be brought to the detailed level. be brought to the detailed level.
the purpose of that is to locate the roots the purpose of that is to locate the roots of delaying the responses to the request of the of delaying the responses to the request of the customer. customer.
After locating those roots, redesigning After locating those roots, redesigning and modifying the process flowchart will help in and modifying the process flowchart will help in improving the response time. improving the response time.
Detailed Process Flowchart
CustomerCustomer
D.GD.G..
ContractedContracted
CompanyCompany
SecretarySecretary
SafetySafety
TechnicianTechnician
ITIT
ClassifyRequest
ReceiveRequest
Send toSafety Technician
Receive Request
Accomplish Request
Inform Customer
Receive Request
Send To Contracted
Company
Report To D.G
Assign Safety
Technician
Take neededAction
Evaluate FireExtinguisher
SubmitRequest
Date Update
Need maintenance
Need Replacement
DataRestore
CustomerCustomer
D.GD.G..
ContractedContracted
CompanyCompany
SecretarySecretary
SafetySafety
TechnicianTechnician
ITIT
ClassifyRequest
ReceiveRequest
Send toSafety Technician
Receive Request
Accomplish Request
Inform Customer
Receive Request
Send To Contracted Company
Report To D.G
Assign Safety
Technician
Take neededAction
Evaluate FireExtinguisher
SubmitRequest
Date Update
Need maintenance
Need Replacement
DataRestore
Receive Request
Accomplish Request
Inform Customer
Receive Request
Send To Contracted
Company
Report To D.G
Take neededAction
Evaluate FireExtinguisher
SubmitRequest
Date Update
Need maintenance
Need Replacement
DataRestore
C.C. of theRequest
RequesterRequester
D.GD.G
Safety Safety
DepartmentDepartment
ContractorContractor
ITIT
Conclusion Conclusion
The effectiveness of this methodology can be easily The effectiveness of this methodology can be easily noticed throughout its direct outcome in a form of the noticed throughout its direct outcome in a form of the saved time.saved time.
The practical implementation of the shown The practical implementation of the shown modifications resulted a saving in the response time modifications resulted a saving in the response time upto (50%). upto (50%).
Thank Thank youyou