In-C eiling Trim Kit for Elite E lectric Sc reens Univ it ZCU ......Osprey Te eens.com S the correct b ries below 1 eries (3) on2 Series (4 ries 135”‐17 nsion Dual S Inst racket

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9 www.elitescreens.com [email protected] Rev.060811‐AS

• Two (2) Year parts and labor warranty from defects in workmanship from purchase date as follows (except for refurbished units as specified below).

• Three (3) Year parts and labor warranty from defects in workmanship for GEMR (Government, Educational, Military, & Religious) purchases of new product only.

• Refurbished Units carry a 90‐DAY parts and labor warranty. • Each party will be responsible for one way shipping during the warranty period. • A RMA (Return Merchandise Authorization) number must be issued in order to process a

replacement or to authorize a return for warranty repair. Elite Screens will, at its sole option replace or repair the defective unit with a replacement *(see exceptions below) after the defective unit or parts have been received. Once the product is received, Elite Screens will send out a replacement *unit to the customer by ground service (subject to inventory availability).

• Do Not Return Any Unauthorized Items to Elite Screens, as they will be refused and returned at your expense. The RMA Number must be included on the outside label of your shipping box. Our warehouse is not authorized to accept returns without an RMA number on the shipping label.

• RMA Numbers are valid for 45 days from the date issued. • Missing Parts must be reported within 7 days of receipt. If reported after 7 days, the customer

will be responsible for shipping and handling fees. If reported after 30 days of receipt, the customer will be responsible for cost of parts and shipping & handling fees. *A New or refurbished replacement will be send out to the customer depending on the type of purchase (new or refurbished) and based on stock availability. North America only U.S. and Canada For Warranty and Service requests, please submit an RMA/Service Form at: www.elitescreens.com/warrantysupportform Please visit this link for full Warranty information: www.elitescreens.com/warranty For Customer Service and Technical questions, please contact Elite Screens at: Telephone: (877) 511‐1211 [email protected] Fax: (562) 926‐8433 [email protected]

REMEMBER TO REGISTER YOUR PRODUCT AT:

www.elitescreens.com

Warranty Policy

10 www.elitescreens.com [email protected] Rev.060811‐AS

US & Canada Tech Support & Warranty Claim Please contact us at [email protected] or call +1 877‐511‐1211 #3 or fax +1‐562‐926‐8433 Europe Tech Support & Warranty Claim Please contact us at [email protected] or call +49‐(0) 40‐30392958 Asia Tech Support & Warranty Claim Please contact us at [email protected] or call +86‐(0) 755‐8461‐7989 Taiwan Tech Support & Warranty Claim Please contact us at [email protected] or call +866+2+8990‐1999

America: Europe: Elite Screens Inc Elite Screens Europe 16410 Manning Way Lübecker Straße 1 Cerritos, CA 90703 USA 22087 Hamburg, Germany Tel: +1‐877‐511‐1211 Tel: +49‐4030392494 Fax: +1‐562‐926‐8433 Fax: +49‐40‐49219200 [email protected] [email protected] www.elitescreens.com www.elitescreens.eu Asia: Elite Screens France S.A.S Elite Screens China Corp. 11, Allée William Penn Longxi Duimianling Industry Zone 92150 Surenes, France Longcheng Longgang District, Tel: +33‐1‐45064735 ShenZhen GuangDong, China Fax: +33‐1‐45064735 Tel: +86‐(0)755‐8461‐7989 [email protected] Fax: +86‐(0)755‐8461‐7669 www.elitescreens.com/fr [email protected] www.elitescreens.com.cn Japan: Taiwan: Elite Screens Japan Corp. Elite Screens Taiwan Corp. 467‐2‐606 Tsuruma, Machida‐shi, 4F., No. 42‐1 Wuguan Rd. Wugu Township Taipei Tokyo, 194‐0004 Japan County 248, Taiwan (Wugu Industrial Park) Tel: 0120‐07‐0008 Taiwan (R.O.C) Fax: + 81(0)42‐706‐9130 Tel: +886+2+8990‐1999 [email protected] Fax: +886+2+8990+1366 www.elitescreens.jp [email protected] www.elitscreens.com.tw Latin America Contact:

[email protected] East Asia Contact: [email protected] India Contact:

[email protected]

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In-C eiling Trim Kit for Elite E lectric Sc reens Univ it ZCU ......Osprey Te eens.com S the correct b ries below 1 eries (3) on2 Series (4 ries 135”‐17 nsion Dual S Inst racket