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Peggy Koniz-Booher Senior Advisor Nutrition and SBCC USAID Advancing Nutrition Improving the Quality of Nutrition Counseling in Primary Health Care Settings

Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the

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Page 1: Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the

Peggy Koniz-BooherSenior Advisor Nutrition and SBCCUSAID Advancing Nutrition

Improving the Quality of Nutrition Counseling in Primary Health Care Settings

Page 2: Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the
Page 3: Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the

Common characteristics of counseling

• Interactive• Collaborative • Client-focused• Action-oriented• knowledge• Changes attitudes• Changes behaviors

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Role of a nutrition counselor

Page 5: Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the
Page 6: Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the

What does the evidence suggest?

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Nutritional counseling aims to—• Increase a client’s nutritional

literacy• Improve an individual’s dietary

intake and energy expenditure• Support mothers and other

caregivers in feeding infants and young children

• Address a wide range of health problems (from heart disease and diabetes to eating disorders)

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The quality of counseling matters!

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But roles are often misunderstood!

Page 10: Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the

Multiple core competencies are needed for effective counseling

• Show respect and empathy • Follow ethical standards• Ask open-ended questions• Listen actively • Encourage + practices • Address client’s concerns• Communicate correct

information

• Check for understanding• Use communication

materials effectively • Discuss and agree on action • Make appropriate referrals• Schedule next meeting • End on a positive note• Provide follow-up

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Let’s review the basics

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Training is critical, but not enough!

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To provide high-quality nutrition counseling, health workers need

Clear expectations

Timely feedback

Appropriate job aids

Incentives and motivation

Adequate environment

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Crosscutting recommendations for effective counseling

• Establish quality standards for counseling • Focus training to improve counseling skills • Improve counseling content • Provide high-quality take-home

educational materials for clients • Prioritize supportive supervision• Monitor and collect data on the adoption of key

behaviors, adherence and outcomes.

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Emerging opportunities

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Theory of Change for Improving Health and Nutrition through Improved Counseling

FANTA III

Provider OutcomesExternal Inputs Client Outcomes

Page 17: Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the

Theory of Change for Improving Health and Nutrition through Improved Counseling

FANTA III

Provider OutcomesExternal Inputs Client Outcomes

Page 18: Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the

Theory of Change for Improving Health and Nutrition through Improved Counseling

FANTA III

Provider OutcomesExternal Inputs Client Outcomes

Page 19: Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the

Theory of Change for Improving Health and Nutrition through Improved Counseling

FANTA III

Provider OutcomesExternal Inputs Client Outcomes

Page 20: Improving the Quality of Nutrition Counseling in Primary ... · Nutrition through Improved Counseling . FANTA III. External Inputs. Provider Outcomes. Client Outcomes. Codifying the

Codifying the basic steps in effective nutrition counseling?

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Nutrition Assessment Counseling and Support (NACS)

FANTA III

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GALIDRAA Counseling Model Greet, Ask, Listen, Identify, Discuss, Recommend, Agree, Appoint

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GATHER Counseling Model Greet, Ask, Tell, Help, Explain, and Return

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The 5 As – a simple mnemonic

Ask Assess Advise Agree Assist

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Triple A: Assess, Analyze, and ActCommunity IYCF Counseling Package

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But we also need greater investments in tools and training…

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…in supportive supervision

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…and in the innovative application of new technologies for these and follow-up care.

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Investments in nutrition counseling are needed now!

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USAID Advancing Nutrition is the Agency's flagship multi-sectoral nutrition project, addressing the root causes of malnutrition to save lives and enhance long-term health and development.

For More information, contact:[email protected]