Improve the Data Management at The Caring Center Tech 581: Champion/Define Presentation Date:...
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Improve the Data Management at The Caring Center Tech 581: Champion/Define Presentation Date: October 2013 LSA Team members: Escobar, Luis Johansen, Shahpar Rammohan, Akhila
Improve the Data Management at The Caring Center Tech 581: Champion/Define Presentation Date: October 2013 LSA Team members: Escobar, Luis Johansen, Shahpar
Improve the Data Management at The Caring Center Tech 581:
Champion/Define Presentation Date: October 2013 LSA Team members:
Escobar, Luis Johansen, Shahpar Rammohan, Akhila
Slide 3
Agenda Principle Stakeholders Business Case Problem Statement
Project Objective and Scope Goal Statement and Deliverables
Stakeholder Analysis SIPOC Charter Client Admission Process SWOT
Analysis KPIVs and KPOVs CTQ Tree
Slide 4
Principle Stakeholders Donors Executive Director Office Manager
Staff
Slide 5
Business Case: Improve the Data Management at The Caring Center
The aim of this process is to improve the current data management
system and help track the progress of The Caring Center Clients
once they leave the system or if they return for more help. This
data management tracking improvement will help The Caring Center
their long term goal Zero by 2020 which is ending Childhood Hunger
In Boone County by year 2020. By improving and tracking The Caring
Centers current system, the clients can be identified and serviced
more efficiently. The consequences of not improving the efficiency
of this process are Loss of data. Lack of clarity on data. Delay in
the process of admission. Unable to track progress over time.
Slide 6
Problem Statement Problem Statement: The unclear system of
admitting the clients into The Caring Center is resulting in a vast
amount of unmanageable data being accumulated. In addition, the
gathered data is unable to generate any statistical information.
The problem impacts the organization in the following ways: Unable
to generate statistical information from the gathered data Loss of
past data leading to inability of tracking progress. Unable to
inform The Caring Centers donors of their progress and ultimate
goal. The current process does not show the relevant information
required to obtain government and private grants for The Caring
Center.
Slide 7
Project Objective & Scope Objective: Minimize the loss of
data for The Caring Center. Increase the performance of data
collection to generate statistical information in the next period
of time 4 months. Decrease the current 45 minutes admission process
to under 15 minutes. Scope: The admission process starts with the
client filling out the Client Intake Form. The Caring Center, upon
further approval from the Executive Director admits the client and
generates a unique ID number. The ID number is used by staff member
to feed the data into an excel spreadsheet.
Slide 8
Goal Statement & Deliverables Goal Statement: Develop an
efficient admission process to minimize the loss of data to 0%
using a robust database software, and reduce the current waiting
period to under 15 minutes. Provide guidelines to allow The Caring
Center to gather relevant tracking information to reach their long
term goal of Zero by 2020. Deliverables (long-term, end results of
project): To develop a database of the information to track
progress. To develop a new admission process To reduce the waiting
time for the clients
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