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Improve Cost Control and Compliance - Oracleopnpublic/documents/... · 2016-12-26 · Reduce Cost and Control Risk with Oracle GRC Manager ... • Capital budget • Book value •

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Improve Cost Control and CompliancePresenter’s NamePresenter’s Title

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The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remain at the sole discretion of Oracle.

Safe Harbor Statement

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• Oracle’s Leadership in Communications

• The Industry Challenges

• Oracle’s Solutions for Cost Control and Compliance

• Results Achieved by Oracle Customers

• Summary

Agenda

5

Oracle inCommunications

Did You Know?

All 15 of the top U.S. Communications Service Providers run Oracle Applications

All 10 of the world’s most profitableCommunications Service Providers run Oracle Apps

Oracle is # 1 in Communications globally

All 20 of the world’s top 20 Communications Companies run Oracle Applications

All 20 of the world’s top 20 Communications Companies run Oracle Database

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• Oracle’s Leadership in Communications

• The Industry Challenges

• Oracle’s Solutions for Cost Control and Compliance

• Results Achieved by Oracle Customers

• Summary

Agenda

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“How can I improve customer satisfaction, reduce churn and maximize ARPU?”

Customer-CentricBusiness

Customer-CentricBusiness

ConvergentServices

ConvergentServices

“How can I enable the business and the network for next generation services, to drive profitable new revenue growth?”

The Challenges We’re Hearing

“How can I transform my information architecture to support the next generation network and new services?”

Next GenerationNetworks

Next GenerationNetworks

IndustryConsolidation

IndustryConsolidation

“How can I improve cost control and regulatory compliance across multiple business entities, including merged business units?”

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The Cost Control & Compliance Challenge

Yankee Group Recommendations for Carriers for 2007 : “Continue the focus on operational efficiency through the unification of back-office functionality".

Communications Software Year in Review and 2007 PredictionsYankee Group, 2007

"Some estimates put the accuracy of operators' network inventories at less than 70%. This obviously has a huge impact on the accuracy of financial reporting".

Sarbanes-Oxley - The impact on European telecoms operators.Total Telecom, 2005

IndustryConsolidation

IndustryConsolidation

“How can I improve cost control and regulatory compliance across multiple business entities, including merged business units?”

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• Oracle’s Leadership in Communications

• The Industry Challenges

• Oracle’s Solutions for Cost Control and Compliance

• Results Achieved by Oracle Customers

• Summary

Agenda

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Improve Cost Control and Compliance

Requirement Oracle Capability The Oracle DifferenceEnsure fast and accurate financial and regulatory reporting

Financials Suite, Internal Controls Manager

World’s most flexible and complete solution for finance and reporting

Manage network assets efficiently

Comprehensive Suite Covering the Full Asset Lifecycle

Consistent financial and operational views of assets

Reduce back office administration costs

Integrated Financials,SCM, HR and Payroll

Most robust and completeERP solution, with proven support for shared services deployments

Monitor and improvebusiness performancein real time

Siebel Analytics and Business Intelligence Suite

Most complete portfolio for business monitoring, reporting, analysis and decision support

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Improve Cost Control and Compliance

Requirement Oracle Capability The Oracle DifferenceEnsure fast and accurate financial and regulatory reporting

Financials Suite, Internal Controls Manager

World’s most flexible and complete solution for finance and reporting

Manage network assets efficiently

Comprehensive Suite Covering the Full Asset Lifecycle

Consistent financial and operational views of assets

Reduce back office administration costs

Integrated Financials,SCM, HR and Payroll

Most robust and completeERP solution, with proven support for shared services deployments

Monitor and improvebusiness performancein real time

Siebel Analytics and Business Intelligence Suite

Most complete portfolio for business monitoring, reporting, analysis and decision support

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Financial and Regulatory ReportingQ. How can I accelerate financial reporting?

Q. How can I simplify the consolidation process?

Q. How can I report quickly and accurately across multiple sets of books?

Q. How can I ensure effective business controls are in place across the entire group?

Q. How can I reduce the burden of regulatory compliance?

A. Oracle FinancialsOracle Financial Consolidation HubOracle Internal Controls Manager

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Consistent Financial & Operational Data Drive Performance with Better Data

Scorecarding Operational BI

OLTP &ODS Systems

Data WarehouseData Mart

Applications(Oracle, SAP, Custom)

Files, Excel, XML

BusinessProcessEssbase

Foundation for Performance Management & Business Intelligence

Data Sources

Common Enterprise Information Model

Reporting Planning

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Oracle Financial Consolidation Hub

FinancialConsolidation

Hub

FinancialConsolidation

Hub

OperatingBalances

Built on EnterprisePerformance Foundation*

SAP

PeopleSoft E

JD Edwards E1

Oracle EBS

Legacy Apps

One-TouchConsolidation

ReportGeneration

Multi-DimensionalAnalysis

ResultsAuditing

DataTransformation

& Validation

ComplianceCertification

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Manage GRC Processes and ContentReduce Cost and Control Risk with Oracle GRC Manager

• End-to-End GRC Process Management

• Continuous Controls Monitoring

• Segregation of Duties Enforcement

• Centralized GRC Content Management

Document- Risk-Control Matrix- COSO/COBIT Frameworks- Policies and Procedures- Evidence & Records Retention

Assess

PerformSelf

Assessment

TestManualControls

ScopeAudits

MonitorAutomated

Controls

AnalyzeReceive Alerts Review Reports Investigate

Exceptions

RespondRemediate Retest Optimize

CertifySign-off and Publish

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Daum CommunicationsUses Oracle Financials

RESULTS ACHIEVEDCut financial reporting time from one month to one dayImproved information quality by capturing data at a single point and eliminating manual consolidationEnhanced decision-making based on accurate, current information

COMPANY OVERVIEW• Based in South Korea, Daum provides email, online

shopping, Web-based entertainment and online financial services.

• Annual revenues $480m• Employees 2,000

CHALLENGES• Daum had recently restructured its entire business,

grouping its subsidiaries into distinct categories, and needed to gear up for global expansion.

SOLUTIONS• Oracle E-Business Suite

CUSTOMER PERSPECTIVE“The Oracle platform is bringing new efficiencies to our business. It is an essential tool to support our move into the global communications market.”Hyun-Joo Yeon, Leader, Management Innovation Team, Business Planning

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Improve Cost Control and Compliance

Requirement Oracle Capability The Oracle DifferenceEnsure fast and accurate financial and regulatory reporting

Financials Suite, Internal Controls Manager

World’s most flexible and complete solution for finance and reporting

Manage network assets efficiently

Comprehensive Suite Covering the Full Asset Lifecycle

Consistent financial and operational views of assets

Reduce back office administration costs

Integrated Financials,SCM, HR and Payroll

Most robust and completeERP solution, with proven support for shared services deployments

Monitor and improvebusiness performancein real time

Siebel Analytics and Business Intelligence Suite

Most complete portfolio for business monitoring, reporting, analysis and decision support

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The Asset Management Challenges

Q. How can I manage the rollout of my next generation network?

Q. How can I efficiently manage my assets throughout their lifecycle?

Q. How can I improve asset utilization?

Q. How can I track assets and reduce write-offs?

Q. How can I optimize procurement and inventory levels?

Q. How can I optimize depreciation and taxation?

A. Oracle Asset Lifecycle Management

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Asset Lifecycle Management

Oracle Asset Lifecycle ManagementComplete, End-to-End Solution

Plan / Budget

Source / Procure

Commission

Depreciate

Operate

Analyze /Report

Capitalize

Install / Build Retire

Key Capabilities:

Whole life view of asset data, from initial planning to final retirement

Integrated views of operational, financial and network inventory data

MaintainRepair

Sell

Track Benefits to You Include:

Fewer assets write-offs

Better balance sheet integrity

Simplified regulatory reporting

Lower MRO costs

Increased workforce efficiency

Higher asset utilization

Higher ROA / RONA / ROCE

Audit

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Manage Network Assets Efficiently

• Trouble Ticket / Repair History• Failure & Reliability Analysis• Maintenance Schedule• Asset Configuration• Location

Maintenance Data

Maintenance View

BENEFITS TO YOU INCLUDEMaximize asset utilizationStreamline regulatory auditsSafeguard the balance sheetEfficient workforce management

OperationsData• Network & Service Design

• Capacity / Routing Planning• Provisioning & Activation• Regulatory and

compliance policies

Network View

• Capital budget• Book value• Cost history• Leases• Ownership• Tag number

FinanceData

Financial View

GlobalAsset

Repository

GlobalAsset

Repository

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KT Manages Assets EfficientlyWith Oracle E-Business Suite

COMPANY OVERVIEW• South Korea’s largest telco• Revenues $16.7billion USD (2005)

CHALLENGES / OPPORTUNITIES• Improve operational efficiency• Promote service innovation• Maximize customer satisfaction

SOLUTIONS• Integrated ERP and SCM solution, including

Procurement, Projects, Inventory, Asset Management, Property Manager, PLM and Business Intelligence

CUSTOMER PERSPECTIVE“Oracle's Enterprise Asset Management

solution is the best fit for managing telecommunication assets that we have seen”Dong-Woo Kim, Financial Manager, KT

RESULTS ACHIEVED

$233 million cost savings projected over 5 years

Improved automation allows 25% of financial staff to be re-deployed

Delivered 99% match between physical assets and financial records

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Improve Cost Control and Compliance

Requirement Oracle Capability The Oracle DifferenceEnsure fast and accurate financial and regulatory reporting

Financials Suite, Internal Controls Manager

World’s most flexible and complete solution for finance and reporting

Manage network assets efficiently

Comprehensive Suite Covering the Full Asset Lifecycle

Consistent financial and operational views of assets

Reduce back office administration costs

Integrated Financials,SCM, HR and Payroll

Most robust and completeERP solution, with proven support for shared services deployments

Monitor and improvebusiness performancein real time

Siebel Analytics and Business Intelligence Suite

Most complete portfolio for business monitoring, reporting, analysis and decision support

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Reducing Back-office Admin Costs

Q. How can I realize value from my acquisition?

Q. How can I eliminate unnecessary activities and operating expenditure?

Q. How can I drive best practice across all my operating units?

Q. How can I gain competitive advantage through better information?

A. Oracle E-Business Suite,Oracle OnDemand,with shared service centers

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Reducing Back-office Admin Costs Take Advantage of Economies of Scale

Local Group / Division A

Local Group / Division B

Local Group / Division C

SingleGlobal

Instance

SingleGlobal

Instance

Shared Service Center

• Establish the right balance of centralized & decentralized functions• Establish global processes and accessibility to data• Standardize and automate processes with self-service• Accelerate incorporation of new business units• Summarize and gain global visibility with a ‘single source of truth’• Focus on core competencies

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Highly Scalable, Global Shared ServicesSupport Business Growth at Lower Cost

Centralized processes

Shared services support

Improved access control

Oracle BenchmarkImport and post 42 million journals per hour

3rd PartySystems

Legal Entity Banking Global Tax IntercompanyAccounting

Centralized AccountingDr Cr

3rd PartySystems

InventoryPurchasing

ReceivablesPayables

ProjectsWIP

GeneralLedger

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US GAAPUS GAAPUS COAUS COAUS CalendarUS CalendarEUREUR

Ledger ALedger AFrench RulesFrench RulesPlan ComptablePlan ComptableFrench CalendarFrench CalendarEUREUR

Ledger BLedger B

E-Business Suite 12 - The Global ReleaseMore Productive Shared Services Operations

Centralized AccountingCentralized Centralized AccountingAccounting

Single businesstransaction cancreate multiple

Accountingrepresentationsand in multiple

currencies

Single businessSingle businesstransaction cantransaction cancreate multiplecreate multiple

AccountingAccountingrepresentationsrepresentationsand in multipleand in multiple

currenciescurrencies

DrDr CrCr

Payables InvoicePayables InvoicePayables Invoice

HollandLegal Entity

DenmarkLegal Entity

BelgiumLegal Entity

ResponsibilityResponsibility ResponsibilityResponsibility ResponsibilityResponsibility

HollandOperating

Unit

DenmarkOperating

Unit

BelgiumOperating

Unit

Single Responsibility

HollandOperating

Unit

DenmarkOperating

Unit

BelgiumOperating

Unit

Functional TasksAccounting Billing, Dunning & CollectionsProcurementOrder ManagementPaymentsData Management

Perform multiple tasks across operatingunits without changing responsibilities

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Equant Reduces Administration CostsWith Oracle E-Business Suite

COMPANY OVERVIEWWorld’s leading IP and data services company (now known as Orange Business Services, part of FT Group)Revenues $3 billion USD (2002)

CHALLENGES / OPPORTUNITIESImprove control of the businessReduce administration costsReduce procurement costs

SOLUTIONSIntegrated ERP and SCM solution, including Financials, Procurement, and Projects, deployed in regional shared service centers.

CUSTOMER PERSPECTIVE“[The Oracle financial system] will

deliver substantial and sustainable savings for years to come.”Graham Russell, Vice President Financial Systems, Equant

RESULTS ACHIEVEDSaved $6-8 million per year on procurement costsSaved $3-4 million per year on financial administration costsSaved $1-2 million per year on systems support costs

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Improve Cost Control and Compliance

Requirement Oracle Capability The Oracle DifferenceEnsure fast and accurate financial and regulatory reporting

Financials Suite, Internal Controls Manager

World’s most flexible and complete solution for finance and reporting

Manage network assets efficiently

Comprehensive Suite Covering the Full Asset Lifecycle

Consistent financial and operational views of assets

Reduce back office administration costs

Integrated Financials,SCM, HR and Payroll

Most robust and completeERP solution, with proven support for shared services deployments

Monitor and improvebusiness performancein real time

Siebel Analytics and Business Intelligence Suite

Most complete portfolio for business monitoring, reporting, analysis and decision support

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Tuning Business PerformanceQ. How can I get real insight into my business operations?

Q. How can I find out how we’re doing, right now?

Q. How can I gain competitive advantage through better information?

Q. How can I make information available to my decision-makers, while keeping it safe from misuse?

A. Oracle Business Intelligence – the most comprehensive platform for business intelligence available

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Oracle Business IntelligenceTracks Revenue, Costs and KPIs Across the Business

Know Your Consumer Base (revenue)• Perform multi-dimensional segmentation

leveraging demographic information, lifetime value, preferred channels / campaign responses, advertising, etc.

Know Your Content Suppliers (cost)• Identify best content suppliers. Manage

them as best customers via contracts, royalties, real-time revenue management

Manage Marketing Resources (cost)• Identify best advertising messages delivered to

consumer over preferred channels

…based on value

…based on behavior

…based on preferencesContent, Supplier, Consumer,Rights Availability

Identify andSegment Consumers / Suppliers

TargetConsumers / Suppliers

Leverage Data fromAcross the Enterprise

ImprovedOffers

31

Oracle BI Suite Enterprise EditionUnified Business Intelligence Infrastructure

Ad-hoc Analysis

ProactiveDetectionand Alerts

MS OfficePlug-in

Reporting & Publishing

Interactive Dashboards

DisconnectedAnalytics

OracleBI Server

OLTP & ODSSystems

Data WarehouseData Mart

SAP, Oracle, JDE,PeopleSoft, Siebel,

Custom Apps

FilesExcelXML

BusinessProcess

Multidimensional Calculation and Integration Engine

Intelligent Caching Services

Enterprise Business Model and Abstraction Layer

Intelligent Request Generation and Optimized Data Access Services

WebServices

32

Oracle BI ApplicationsSingle and Multi-source Analytic Apps Built on BI Suite EE

Oracle BI Suite EE

Ad-hoc Analysis

ProactiveDetectionand Alerts

MS OfficePlug-in

Reporting & Publishing

Interactive Dashboards

DisconnectedAnalytics

WebServices

Oracle BI Applications

SalesService &Contact Center

MarketingOrder

Management& Fulfillment

Supply Chain Financials Human

Resources

PackagedETL Maps

UniversalAdapters

IVR, ACD, CTIHyperionMS Excel

Other Data SourcesBAW Schema

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Oracle BI Applications ArchitectureRole Based DashboardsAnalytic WorkflowGuided NavigationSecurity / VisibilityAlerts & Proactive Delivery

Logical to Physical Abstraction LayerCalculations and Metrics DefinitionVisibility & PersonalizationDynamic SQL Generation

Highly ParallelMultistage and CustomizableDeployment Modularity

Abstracted Data ModelConformed DimensionsHeterogeneous Database supportDatabase specific indexing

Adm

inis

trat

ion

Met

adat

aM

etad

ata

Oracle BI Presentation

ServicesDashboards by Role

Reports, Analysis / Analytic Workflows

Oracle BI Presentation

ServicesDashboards by Role

Reports, Analysis / Analytic Workflows

Metrics / KPIs

Logical Model / Subject Areas

Physical Map

Oracle BI Server

Direct Access to

Source Data

Data Warehouse /Data Model

Data Warehouse /Data Model

ETL

Load Process

Staging Area

Extraction Process

DA

CETL

Load Process

Staging Area

Extraction Process

DA

C

Federated Data SourcesSiebelOracle SAP R/3 PSFT EDW

Other

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BT Retail Major BusinessUses Oracle Business Intelligence

RESULTS ACHIEVEDReplaced 95% of manual sales reportingReduced cost per lead by 41%Reduced direct mail returns from 20% to 8%Improved data quality from 71% to 91% in six months

COMPANY OVERVIEW• USD $32 billion turnover• 18,000 employees• 6,000 enterprise customers

CHALLENGES / GOALS• Excessive time was being spent on manual

reporting• Make key business information available in a user-

friendly, timely manner• Support better decision-making for 7,500 field and

desk-based sales, marketing and service professionals

SOLUTIONS• Oracle’s Siebel Business Analytics

CUSTOMER PERSPECTIVE“[Oracle] Siebel Business Analytics are a priceless tool in improving marketing campaign effectiveness.”Katrina Lowes, Head of Marketing Operations / BT Major Business

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• Oracle’s Leadership in Communications

• The Industry Challenges

• Oracle’s Solutions for Cost Control and Compliance

• Results Achieved by Oracle Customers

• Summary

Agenda

36

“No other solution provider offered a completely integrated end-to-end HR platform that significantly reduced our total cost of ownership.”

Using Oracle E-Business Suite

“Oracle E-Business Suite helped us start using advanced management systems, optimize workflows and lay a firm foundation for better business management. Its scalability is ideal to support the rapid growth of our business.”

Using Oracle E-Business Suite

“Improved management control and better availability of timely financial information has enabled us to achieve our goal of having a single, accurate, global view of our financial position across the entire company.”

Using Oracle E-Business Suite

“In addition to being a superb technology solution, Oracle E-Business Suite introduced more efficient work practices for our organization. This made a world of difference to our business. Some of the world’s largest corporations depend on Oracle, and it’s easy to see why.”

Using Oracle E-Business Suite

What Oracle Customers Are Saying

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• Oracle’s Leadership in Communications

• The Industry Challenges

• Oracle’s Solutions for Cost Control and Compliance

• Results Achieved by Oracle Customers

• Summary

Agenda

38

Solutions SummaryOracle Can Help You Improve Cost Control and Compliance to:

Accelerate FinancialAnd Regulatory

Reporting

• With Oracle Financials, Oracle Financial Consolidation Hub and Oracle Internal Controls Manager, the most flexible, complete solution for financial management.

Manage Network Assets Efficiently

• With Oracle Asset Lifecycle Management, the complete solution for ensuring consistent financial, operational and network views of all assets.

Reduce Back Office Administration Costs

• With Oracle E-Business Suite, the most robust and complete ERP solution, with proven performance and reliability in shared service center deployments.

Monitor and Improve Business Performance

in Real Time

• With Oracle Business Intelligence, the world’s most comprehensive business intelligence platform available today.

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The Only Complete Communications Solution

PlatformPlatform

PeoplePeopleProcessesProcesses

PartnersPartners

CustomerResults

CustomerResults

40

Oracle’s Footprint in Communications

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Most ComprehensiveHighest RatedBest-SellingOnly vendor in Gartner and Forrester leader quadrants for all Middleware components.

••32,000+ Customers Deployed 32,000+ Customers Deployed

••70% of World70% of World’’s 50 Largest Firmss 50 Largest Firms

••$1B+ Business $1B+ Business

SOA Vendor of Choice

Source: Forrester Research ranking of Application Platform Servers, April 2005

Market-Leading Middleware Platform

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950 customers participating in Customer Advisory Boards

500 Industry & Product strategy council members

35 Fusion strategy council members

1300 participants in early customer adoption programs

425 user groups

30,000 applications customers

220,000 database customers

5000 middleware ISVs

1700 application ISVs

9000 database ISVs

30,000 middleware customers

29,000 developers, support engineers and consultants

Oracle’s People Advantage

275,000 customers

benefiting from shared innovation

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The Oracle DifferenceOnly Oracle…

• Provides the world’s most flexible and complete solution for finance.

• Enables consistent financial, operational and network views of all assets.

• Delivers a unique solution to manage any number of entities within a single instance.

• Embeds intelligent analytics with self-learning tools into key business processes.

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