IMPORT COLLECT PACKAGING AND LABELINGb2b.coleman.com/vendor/pdf/QVC FOB ORDER REQUIREMENTS.pdf · 8/20/2015 · PACKAGING AND LABELING Follow Coleman’s product and packaging specifications

QVC FOB ORDER REQUIREMENTS Updated August 20th, 2015

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IMPORT COLLECT This section applies to all shipments when QVC is responsible to move the goods from a location outside of the US into a QVC Distribution Center.

PACKAGING AND LABELING Follow Coleman’s product and packaging specifications. See Appendix A for salable and master carton label information, configuration and samples. Vendors manufacturing Coleman, Aero, Stearns, Sevylor, Mad Dog and Helium brands must use the labels ordered through Fine Line. Labels from Fine Line will be ordered by the Coleman USA office and sent to manufacturer once mailing address and contact information is provided.

QVC INDIVIDUAL BARCODE LABEL (Salable Unit - small label) Placed on the item, reshipper or master carton that has a single unit. The barcode label must be placed on the largest flattest surface of the outermost packaging of the salable unit or reshipper. If the shipping carton contains a unit of one place the salable barcode label on the largest side panel opposite of the panel that contains the GTIN12 or GTIN14, aka the UPC and I2of5 bar code respectively. Do not place the label over a seam of the box or used to close a poly bag. If the unit comes one piece to a box only apply the salable unit label to the carton. Any quantity above one piece the item must be packed in a master carton containing at least 4 pieces. See Appendix A for examples of correct label placement. IF RESHIPPERS REQUIRED: The reshipper must be placed in a master carton with no less than 4 items (reshippers) to a master carton. One SKU per master carton and each master carton must contain the same quantity, only one partial master carton allowed. The partial master carton must be marked "partial" in large bold lettering. Maximum master carton dimensions for apparel: 24" x 18" x 12" maximum master carton dimensions for all other: 24" x 40" x 24" and may not exceed 40 lbs total weight and no less than 4 units per master carton. One exception is the 2000001150 - quad lantern. It can ship in the master carton 2 pcs to a box. However, if the total quantity for one PO exceeds 5,000 units you must rebox so that 4 units are to a MASTER CARTON. MASTER CARTON LABEL PLACEMENT (Large label): While carton is in its natural resting position on the conveyor, the label is to be placed on smallest side of the carton, lower right side. See Appendix A for examples of correct label placement. NOTE: If the unit comes one piece to a box only apply the salable unit label to the carton in the appropriate position for the salable unit. (See salable unit notes).

Shipment authorization steps


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The following steps must be followed to obtain Direct Import shipment authorization: A) Vendor/Factory must make a booking request to the QVC designated Freight Forwarder/Consolidator.

B) Vendor/Factory must obtain Authorization to Ship from the QVC designated Freight Forwarder/Consolidator.

C) Vendor/Factory must deliver product to the QVC designated Freight Forwarder/Consolidator by the PO Do No Ship After Date.

D) Vendor/Factory must provide Required Import Documentation to the QVC designated Freight Forwarder/Consolidator.

Make a Booking Request to Freight Forwarder/Consolidator Ocean Shipments Please contact Century Distribution Systems QVC’s origin consolidator: http://www.cds-net.com/offices.aspx Air Shipments For shipments travelling via air, please contact Expeditors International: http://www.expeditors.com/graphics/locations/OfficeLocator.asp

Vendor/Factory to provide booking information Vendors are required to make a booking request to the Authorized QVC Freight Forwarder at least 10 days prior to the Do Not Ship Before Date on the most recent revision of their QVC Purchase Order. The vendor is required to provide the following information to the Freight Forwarder: A) QVC Purchase Order Number

B) QVC SKU (Item Number)

C) Total shipment quantity

D) Total master carton quantity

E) Dimensions of the salable units and/or master cartons in Imperial measure

F) Weight of the salable units and/or master cartons in pounds

G) Freight readiness date to be delivered to the purchase order FOB location

H) Vendor contact information

http://www.cds-net.com/offices.aspx

http://www.expeditors.com/graphics/locations/OfficeLocator.asp


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The standard shipment mode for QVC Direct Import shipments is all-water from foreign ports to the United States. Expedited shipments may be arranged on an exception basis and will be subject to QVC Executive approval. The vendor is responsible to prepay all extra costs incurred by using an expedited transportation method. If the vendor does not have the product “Ready to Ship” by the most recent PO revision Do Not Ship After Date, the vendor will be assessed a QVC Vendor Chargeback for shipping late. The late fee will be calculated based on the number of days late along with the dollar value of product shipped late. “Ready to Ship” includes that the vendor must have achieved a 1st Piece approved result, a PSFGA approved result and a Bar Code approved result.

Obtain Authorization to Ship The Forwarder/Consolidator will provide authorization to ship, once the Pre Shipment approvals are complete. If the ASN is approved to ship, all pre Shipment Approvals will display a Y. If any display an N, do the following: 1st Piece = N = Contact your Buyer PSFGA = N = Contact your PSFGA Coordinator Barcode = N = Contact Vendor Compliance For all Import Collect freight, QVC will determine the vessel/flight selection and container consolidation configuration. The QVC agent/vendor/factory cannot choose the vessel/flight selection and cannot determine consolidation configuration. The freight forwarder will issue a Ship Order providing the delivery cutoff and address of where the freight should be delivered. The vendor is responsible to pay the freight costs to get the product to the FOB port listed on the QVC Purchase Order. QVC will take possession of the freight at the FOB port and transport to the appropriate QVC location.

Deliver Product to the Freight Forwarder/Consolidator The vendor is responsible to deliver product to the QVC Freight Forwarder per the instructions given. If any of the booking information provided to the QVC Freight Forwarder has changed, the Vendor must inform their QVC Buyer and QVC Supply Chain Specialist as soon as possible. If for any reason the Vendor is not ready for their appointed sailing, it is the Vendor’s responsibility to notify Century at least 10 days prior to the vessel sailing or the Vendor will be charged full freight cost of shipment.

Provide Required Import Documentation


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The vendor is responsible to deliver accurate and complete sets of the following documentation to Jarden ATC and Coleman Trade Services in accordance with US Customs requirements for each shipment. Our ATC office will forward documentation to the customer’s forwarder. All documentation that is not provided on time will result in a Non Compliance Vendor Chargeback. All vendors with Direct import purchase orders are required to provide the following document sets before five (5) days of vessel sailing (if sailing from Asia) or before three (3) days of vessel sailing (if sailing from Europe). A) A signed Commercial Invoice: Sent to Jarden ATC at [email protected] and [email protected] only. At no time is the commercial invoice to be sent to the customer or their forwarder. B) Packing List, including stated marks and numbers

C) SWPM – Solid Wood Packing Material Statement

D) Visa Export License – when required for Textiles

E) Form A - Certificate of Origin

F) Textile Country Declaration – for Textiles only. Can be applicable or non-apparel textiles, such as sheets, ribbons and table linens. Provide either single country declaration or multi-country declaration, whichever is applicable.

G) QVC’s GSP Eligibility Certificate for GSP eligible shipments, when applicable

H) Additional documentation may be required depending upon commodity type.

PROVIDE A PACK SLIP The vendor is required to attach one Pack Slip to the lead carton of each shipment. The lead carton is the first carton visible when the trailer door is opened. For LTL shipments, attach packing slip to carton/pallet that is clearly marked as packing slip enclosed. When a shipment arrives at the QVC Distribution Center, the contents of the shipment are

compared to, and must match, the Pack Slip and/or Master Pack Slip. If the Pack Slip is not attached

to the lead carton of the shipment, or is incorrect, a Vendor Chargeback will be assessed.

mailto:[email protected]

mailto:[email protected]


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APPENDIX A

THE SALABLE UNIT BAR CODE LABEL A salable unit bar code label must be placed on the outermost packaging of the salable unit. The

label must always be applied smoothly so that there are no bumps or wrinkles which could interfere

with successful scanning of the bar code. QVC will only accept printer generated labels.

Handwritten labels are not acceptable.

Salable Unit Label Requirements An individual salable unit label MUST have the following information:

A bar code in a QVC accepted bar code format

The complete QVC SKU in a human readable format using a minimum lettering height of ⅛ inch (0.32 cm)

Although not required, it is acceptable to also show the following information on a salable unit label:

Color or size information (e.g. Red, Size Small or Medium)

Country of Origin NOTE: inclusion of the country of origin (COO) on the salable unit bar code label does not

satisfy US Customs & Border Protection‟s marking requirements. Under the customs

marking laws, with few exceptions, every article of foreign origin imported into the US shall be marked in a conspicuous place as legibly, indelibly and permanently as the nature of the article will permit, in such manner as to indicate to an ultimate purchaser in the US the English name of the country of origin of the article, at the time of importation into the Customs territory of the US. To avoid marking issues with customs, the vendor should mark goods with the country of origin at time of manufacture, following the requirements as set forth in 19CFR134. DO NOT show any reference to multiple quantities on a QVC salable unit label or on a

salable unit‟s packaging as the following examples indicate. With the rapid handling of

product through our distribution centers, seeing this type of information can confuse QVC associates to think the package contains more than one salable unit.

“Set of 3…” “4 Piece Set…” “10 Set…”

If the information exists it will need to be covered over prior to delivery with a label or opaque tape.

It is not acceptable to cross out the information with a marker or pen.


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The following images represent compliant salable unit labels:

In the absence of the UPC barcode above the QVC number (left label example in figure 5, when the

barcode is scanned the human readable QVC number should be displayed. The barcode on the right

must be in Code-128B format. The UPC barcode in the example on the right must be in UPC-A format.

Coleman prefers that vendors use the example barcode on the left. See Appendix B for more detail

about bar code label requirements.


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CORRECT LABEL PLACEMENT EXAMPLES:


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THE MASTER CARTON BAR CODE LABEL A master carton bar code label must be placed on the smallest, flattest surface dimensionally of the master carton. The label must always be applied smoothly so that there are no bumps or wrinkles which could interfere with successful scanning of the bar code. QVC will only accept printer generated labels. Handwritten labels are never permitted.

Master Carton Label Requirements A master carton label MUST have the following information:

A bar code in a QVC accepted bar code format

The complete QVC SKU in a human readable format using a minimum lettering height of ¼ inch ( .635 cm)

The total quantity of individual salable units contained within the master carton. The quantity must be displayed as a number using a minimum lettering height of ¼ inch (0.635 cm), do not use the words “Units”, “Pieces”, “PCS” etc.

The QVC 6-digit Purchase Order Number using a minimum lettering height of ¼ inch (0.635 cm)

If a partial master carton is required, the word „PARTIAL‟ must be boldly and legibly

marked on the label and the quantity of units is adjusted accordingly.

The “Ship To” address of the QVC distribution center as indicated on the QVC purchase order using a minimum lettering height of ¼ inch (0.635 cm).

Vendor “Ship From” address using a minimum lettering height of ¼ inch (0.635 cm).

The following information is acceptable to show on a master carton label but is NOT required:

Carton count (e.g. Carton # of ##)

When carton count is included on the QVC master carton label, the carton numbers must be printer generated and cannot be handwritten.

NOTE: Both QVC approved label will NOT include carton count on the QVC master carton labels. DO NOT show any reference to multiple quantities on a QVC master carton label OR on the master carton itself as the following examples indicate:

“Set of 3…” “4 Piece Set…” “10 Set…”

If the information exists it will need to be completely covered over prior to delivery with a label, opaque tape OR a black marker since the master carton will never be sent to a QVC customer.


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The following image represents a compliant master carton label:


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APPENDIX B BAR CODE LABEL REQUIREMENTS

GENERAL BAR CODE LABEL REQUIREMENTS A) All individual salable units and master cartons must have bar code labels

B) The bar code format must be the same on both label types when shipping salable units in master cartons.

C) All bar codes must be printed in black ink on a white label.

D) Do not print your labels on glossy label stock. Glossy label stock interferes with our

scanners‟ ability to read bar codes

E) Do not use shiny ink when printing your bar codes. Shiny ink interferes with our

scanners‟ ability to read bar codes.

F) Do not print your bar codes directly onto corrugate. Overhead scanners frequently cannot read these types of bar codes.

ACCEPTED BAR CODE FORMATS Currently QVC only accepts the following three bar code formats when labeling each saleable unit and master carton supplied to QVC: Code 128B (QVC preferred bar code format)

UPC-A

EAN-13 (European manufactured items only)

CODE 128B REQUIREMENTS QVC uses a Code 128, subset B (C128B) bar code format within all distribution centers. The full QVC SKU is encoded into the C128B bar code. The C128B bar code must meet the following specifications: Minimum bar code dimensions of 2.75 inches (L) x 1.00 inch (H)

Minimum ANSI grade C when inspected with a bar code verifier (QVC uses a verifier that complies with ANSI's "Guideline for Bar Code Quality' (ANSI X3.182)” method for verification.

Minimum quiet zone of 0.25 (1/4) inches to the left and right of the bar code (see Figure 1)

Human readable QVC SKU centered, either above or below the bar code using a minimum .125 (1/8) inch character height.

Placement as defined in Chapter 8, Packaging & Labeling for Shipment to a QVC Distribution Center for your specific product commodity.


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NOTE: There are no specified size requirements for the actual label as long as the aforementioned specifications are followed.

ENCODING THE QVC SKU INTO A C128B BAR CODE The QVC SKU number is a 13 character alpha-numeric code representing three components:

A) Item number (SKN) characters 1 up to 7

B) Color/Type code characters 8 thru 10

C) Size code characters 11 thru 13 NOTE: If color/type and/or size are not applicable to your product the characters default to zeros. The QVC C128B bar code is encoded with the 13 character QVC SKU. QVC considers a space to be a

character. Depending upon the length of the QVC Item number, it may be necessary to include a

space within the QVC SKU to achieve the full 13 characters. (See Figures 2 - 4)


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UPC-A & EAN-13 REQUIREMENTS QVC accepts the UPC-A bar code format of the Universal Product Code (UPC). QVC does not supply Vendors with UPC numbers. UPC numbers are assigned to specific products and manufacturers by the Uniform Code Council. QVC also accepts the EAN-13 bar code format which is the European version of the UPC-A. The European Article Numbering (EAN) system uses a similar encoding scheme as UPC codes but the numbers are assigned by agencies overseas that are similar to the Uniform Code Council. NOTE: Never encode a UPC-A or EAN-13 bar code with the QVC SKU


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A UPC-A (Figure 5) and EAN-13 (Figure 6) bar code must meet the following requirements: A) Minimum bar code dimensions of 1.50 inches (L) x 1.00 inch (H)

B) Minimum ANSI grade accepted is a C when inspected with a bar code verifier (QVC uses a verifier that complies with ANSI's "Guideline for Bar Code Quality' (ANSI X3.182)” method for verification.)

C) Minimum quiet zone of 0.25 (1/4) inches to the left and right of the bar code. (Refer to Figure 1, Section 9.7)

D) Human readable QVC SKU placed either above or below the bar code using at least .125 (1/8) inch character height.

E) Placement as defined in the Packaging & Labeling section (Chapter 8 for your commodity) of the QVC Guidelines.

F) Cross Reference Data as required in the Required Cross Reference Data, Section 9.10, of this chapter.


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APPENDIX C TESTING PROCEDURES

At times QVC may request of Coleman to provide a sample of an item or the entire shipment to go through testing. The following outlines processes that must be followed. The section below may ask that for an email to be sent directly to QVC, but all vendors must work with the appropriate contact in our Jarden ATC office before contacting the customer directly.

FIRST-PIECE QA SAMPLE PREPARTION AND SUBMITTALS To ensure testing is performed with the product in a near a perfect condition as possible, packaged-products submitted to QVC as First-Piece QA samples should be over-packaged for shipment to QVC. Packaged-products that have already been subjected to the rigors of transportation through shipment to QVC cannot be assumed to represent standard conditions. Simply applying a shipping label to the sample may not be appropriate. We strongly suggest the following: A) Make certain that the product itself is packaged exactly as it will be shipped to QVC’s Distribution Center (Required).

B) Over-pack the item and its packaging (the sample) in a manner that will protect the sample during transit to QVC (Preferred).

C) Tamper-evident security tape is recommended, particularly for packages originating outside the USA (Preferred).

D) Mark the over pack shipping carton with words such as “QA Sample Inside” (Required, if using overbox to ship sample during 1st piece testing/evaluation).

E) Either: Send the required documentation via email to your QVC merchandising representative. For accurate reference, all email communication MUST INCLUDE the QVC item number (Preferred method).

OR

Include all required documentation with the sample inside the over pack shipping carton.


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PACKAGE TESTING AT ISTA-CERTIFIED TEST LABORATORIES QVC supports and accepts packaged-product testing by ISTA-certified test labs as outlined below. Upon receipt of test reports from an ISTA-certified test lab, the QVC QA group will verify and compare the submitted First-Piece QA sample to the detailed descriptions contained in the test report.

Third-Party Package Testing Process

A) Design an appropriate package that will protect the product and withstand the rigors of the small parcel distribution environment.

B) The ISTA 3A test is done via 3rd party test lab, see ista.org for a site near you. When submitting sample to the lab the packaged-product must be completely packaged as it would arrive to our DC then on to final customer. In doing so, a vendor carton is required. Following the test, the lab will provide a test report. Please send an electronic version of the report along with the physical sample to responsible QVC merchant. QVC QA will validate the test report against the physical sample (i.e. weight, dimensions, internal packaging).

C) Test the packaged-product at an ISTA-certified test lab. Re-design and re-test when appropriate. An ISTA certified test lab may be found by accessing the ISTA web site at http://www.ista.org or http://www.ista.org/Login/labsearch.php.

D) After performing the packaging tests, all individual units must be examined carefully for defects. This inspection must include appearance, functionality, and any other factor that would affect the expected use of the product. E) Make certain that the chosen test lab understands QVC packaging testing requirements completely. The vendor is authorized to send a copy of this chapter directly to the test lab.

F) Once an adequate package has been developed, the vendor must establish procedures to pack the product in the designed packaging, and to ensure that the product is packaged the same way each time. Periodically review and monitor this procedure to ensure compliance.

G) Upon successful completion of the packaged-product testing, the vendor must forward a copy of the test report along with the First-Piece QA Sample submission. Electronic copies of the test report are required. Please send all documentation to the responsible QVC Merchandising representative via email.


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Packaging Test Reports The test report must include the following information, in specific instances additional information may be required: A) Item name

B) Manufacturer’s model number

C) QVC SKU number

D) Country of origin

E) Detail of packaged-product testing

F) Characteristics of tested item including: External dimensions of packaging/shipping container

Gross weight

Box style

Corrugated material used

Type of manufacturer’s joint

Box closure method G) Detailed descriptions of the interior packaging including all components along with images

H) The test evaluator’s conclusions on the suitability of the packaging I) Results of the post-test product examination

Approved Package Testing Labs in China: NOTE: Packaging Electronic Test Request Forms may be obtain by contacting the labs at their website addresses Bureau Veritas: http:// /www.bureauveritas.com Bureau Veritas Consumer Products Services Division Laboratories Unit 406, Vanta Industrial Centre 21-33 Tai Lin Pai Road, Kwai Chung, N.T., Hong Kong Phone: 852-2418-1222 Fax: 852-2401-0378. Bureau Veritas Hong Kong Limited Pacific Trade Centre, 1st Floor 2 Kai Hing Road, Kowloon, Hong Kong Phone: 852-2331-0888 Fax: 852-2331-0889 Sample Pick-up: 852-2331-0333 Contact: Raymond Lam (testing) Email: [email protected]


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Bureau Veritas Hong Kong Limited 4th Floor, B Bulding, Min Li Da Industrial Building Honghualing Industrial Park, Liu Xian Road Xili, Nanshan District SHENZHEN 518955, Chna Phone: 86-755-86000151 Fax: 86-755-8600157 Email:[email protected] INTERTEK: http://www.intertek-labtest.com/ {Testing Laboratory} Intertek Testing Services Shenzhen Ltd. 7/F., Shekou Technology Main Building, Industrial 7th Road, Shekou, Shenzhen 518067, China Phone: (86-755) 2683 7000 Fax: (86-755) 2683 7118/9 Email: Cicy Tao ([email protected]) / Elaine Ye ([email protected]) / Gracie Wang ([email protected]) {For Inspection, Audit, & CSR} Intertek Testing Services Shenzhen Ltd. 5/F, M-Space, Bldg. A, Nanhai Ave. South, Shekou Phone: (86-755)2686 1668/2602 0830 Fax: (86-755) 2667 6688/2602 0888 Email: [email protected]

http://www.intertek-labtest.com/

Documents

IMPORT COLLECT PACKAGING AND LABELINGb2b.coleman.com/vendor/pdf/QVC FOB ORDER REQUIREMENTS.pdf · 8/20/2015 · PACKAGING AND LABELING Follow Coleman’s product and packaging specifications