2016 Site Requirements.pdf

NCR SelfServ 16 ATM Site Requirements and Preparation

B006-6956-B000April 2011

EMC COMPLIANCEFederal Communications Commission (FCC) Radio Frequency Interference StatementThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canadian Class A Device DeclarationThis digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables aux appareils numriques de la classe A prescrites dans le Rglement sur le brouillage radiolectrique dict par le ministre des Communications du Canada.

EU EMC Directive 2004/108/ECThis equipment has been found to comply with the essential requirements of EMC Directive 2004/108EC, by testing to harmonized standard, EN55022 and EN55024. The equipment complies with the limits for a Class A digital device, pursuant to EN55022.

This is a Class A product, in a domestic/residential environment this product may cause radio interference in which case the user may be required to take adequate measures.

Information to UserThis equipment must be installed and used in strict accordance with the manufacturers instructions. However, there is no guarantee that interference to radio communications will not occur in a particular commercial installation. If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to consult an NCR service representative immediately.

CAUTION

NCR Corporation is not responsible for any radio or television interference caused by unauthorised modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by NCR. Such unauthorized modifications, substitutions, or attachments may void the users authority to operate the equipment. The correction of interference caused by such unauthorized modifications, substitutions, or attachments will be the responsibility of the user.

The ATM complies with the following Electromagnetic Compatibility (EMC) directives and standards for IT equipment: 2004/108/EC EMC Directive 93/68/EEC CE Marking Directive.For further information, refer to the Electromagnetic Compatibility (EMC) and Safety section.

NOTICEThis is a contractual document. It contains important warnings and confers important legal rights and obligations. You are advised to read it carefully.

It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with all specifications and requirements of NCR and all applicable national, state, or local codes, regulations and laws.

The product described in this book is a licensed product of NCR Corporation.

NCR Proprietary Information - not to be disclosed or reproduced without written consent.

NCR and NCR SelfServ are trademarks of NCR Corporation. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.

Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice must be included.

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice.

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

2011By NCR Corporation, Duluth, Georgia, U.S.A.http://www.ncr.comAll Rights Reserved


ContentsINTRODUCTION ........................................................................................................................ 1Purpose and Audience ............................................................................................................. 1Site Compliance ....................................................................................................................... 1Customer Responsibilities ....................................................................................................... 2Product Identification .............................................................................................................. 3Planning Check List................................................................................................................. 4

SITING THE ATM ...................................................................................................................... 5

DIMENSIONS.............................................................................................................................. 6ATM Dimensions .................................................................................................................... 6

UL 291 Business Hours ...................................................................................................... 6UL 291 Level 1 Construction.............................................................................................. 7

Facia Heights and Depths ........................................................................................................ 8Facia Item Locations for Voice Guidance ............................................................................... 9Bolt Holes ................................................................................................................................ 9

UL 291 Business Hours .................................................................................................... 10UL 291 Level 1 Construction............................................................................................ 11

Cable Entry ............................................................................................................................ 12Packaged ATM ...................................................................................................................... 13

ATM with Pallet................................................................................................................ 13ATM, Pallet and Carton .................................................................................................... 14ATM, Pallet, Carton and Lid ............................................................................................ 15

INSTALLATION AND SERVICE CLEARANCES................................................................. 16Important Notice .................................................................................................................... 16Optimum Clearances.............................................................................................................. 17

UL 291 Business Hours .................................................................................................... 17UL 291 Level 1 Construction............................................................................................ 18

Minimum Clearances ............................................................................................................. 19UL 291 Business Hours .................................................................................................... 19UL 291 Level 1 Construction............................................................................................ 20

ENVIRONMENTAL REQUIREMENTS.................................................................................. 21Temperature and Humidity .................................................................................................... 21

Normal Operating Range .................................................................................................. 21Storage Range (Up To Three Months): ............................................................................ 21Transit Range (Up To One Week): .................................................................................. 21Extreme Power On Range (Up To One Hour): ................................................................ 21

Barometric Pressure .............................................................................................................. 22Electromagnetic Compatibility (EMC) and Safety................................................................ 22

EMC Directives................................................................................................................. 22Emission Standards ........................................................................................................... 22Additional Requirements for 220V - 240V Units ............................................................. 22B006-6956-B000 i


Immunity Standards .......................................................................................................... 22

Safety Directive................................................................................................................. 23Harmonised Safety Standard............................................................................................. 23

Heat Dissipation..................................................................................................................... 23

POWER REQUIREMENTS ...................................................................................................... 24AC Power............................................................................................................................... 24Input Voltage Setting ............................................................................................................. 24Grounding .............................................................................................................................. 24Power Cable ........................................................................................................................... 25AC Power Line Transient Protection..................................................................................... 25Data Line Transient Protection .............................................................................................. 26Power Protection Products..................................................................................................... 26NCR Site preparation Services .............................................................................................. 27

CABLES..................................................................................................................................... 28Cable Length.......................................................................................................................... 28High Order Communications Standard Cable (RS-232) ....................................................... 28RS-232 Cable (9 pin) ............................................................................................................. 29Alarm Interface Cable............................................................................................................ 31Ethernet Standard Cable ........................................................................................................ 32

CORRIDOR AND DOORWAY SIZES .................................................................................... 33Packaged ATM ...................................................................................................................... 33Unpackaged ATM.................................................................................................................. 34

FLOOR ....................................................................................................................................... 35Floor Covering....................................................................................................................... 35Floor Loading ........................................................................................................................ 35Security Bolts......................................................................................................................... 35

LIGHTING ................................................................................................................................. 36Ambient Lighting................................................................................................................... 36Task Lighting......................................................................................................................... 36

ACCESSIBILITY....................................................................................................................... 37Highest Operable Point .......................................................................................................... 37Topmost Viewable Facia Item............................................................................................... 37

DECALS..................................................................................................................................... 38Card Reader ........................................................................................................................... 39

Decal Dimensions ............................................................................................................. 39Suggested Designs ............................................................................................................ 39

Receipt Exit............................................................................................................................ 40Decal Dimensions ............................................................................................................. 40

Cash Exit................................................................................................................................ 41Decal Dimensions ............................................................................................................. 41

Advert .................................................................................................................................... 42Without Camera Lens ....................................................................................................... 42With Camera Lens ............................................................................................................ 42ii B006-6956-B000


With Consumer Awareness Mirrors ................................................................................. 42

With Camera Lens and Consumer Awareness Mirrors ................................................... 42

Decal Placement .................................................................................................................... 43

REVISION RECORD ................................................................................................................ 45B006-6956-B000 iii

NCR SelfServ 16 ATM Site Requirements and Preparationiv B006-6956-B000

NCR SelfServ 16 ATM Site Requirements and PreparationINTRODUCTION

The NCR SelfServ 16 is a free-standing, front access, interior ATM fitted with a UL 291 Level 1 Construction or UL 291 Business Hours security enclosure.

Note:: All dimensions are rounded to the nearest millimetre unless otherwise specified.

Purpose and AudienceThis book is intended for architects and those responsible for preparing a site prior to the arrival of the ATM.

Site ComplianceThis book contains the information necessary for the preparation of a site conforming to NCR specifications. It is very important that the site complies with the requirements specified in this book, because, once the equipment has been installed, deficiencies in site preparation or the problems caused by these deficiencies are much more difficult to detect and correct. Further, failure to comply with these requirements or to take proper steps to protect equipment against risks identified in this book may cause serious damage to the equipment and to the customers business.B006-6956-B000 1


In addition to the need to comply with the requirements specified, electrical wiring and

mechanical systems must also comply with all relevant codes, laws and regulations.It is important that the site be prepared by a customer or his agent who is fully conversant with the special requirements of electronic equipment. The responsibility for ensuring that the site is prepared in compliance with this book remains with the customer.For information and guidance purposes only, a list is provided, in general terms, of those matters for which the customer is responsible. This list is not intended to be comprehensive, and in no way modifies, alters, or limits the responsibility of the customer for all aspects of adequate site preparation.NCR staff will be available to answer questions relating to the contents of this book but, except where:

a the customer has been notified that a full or partial consultancy service is available and/or that NCR will be willing to undertake a preliminary or final site survey and

b the customer shall have entered into a formal contract with NCR for provision of the same

no comment, suggestion or advice offered or not offered about preparation of the site nor any inspection of the site whether before or after preparation is to be taken as approval of the location of the site and equipment or of its preparation and NCR will not be liable in respect of any comment, suggestion or advice given by its staff or in respect of any failure to give advice.Finally, only the customer can know the full extent of damage which may be caused to his business by reason of failure of the equipment which is to be installed. For this reason it is the customers responsibility to ascertain the extent of any such possible damage to his existing or planned business, and to effect, full insurance in respect of it.

Customer ResponsibilitiesThe customer must do or provide the following: When required by NCR, provide the NCR customer service representative with

appropriate drawings that indicate: Location of the equipment Site wiring (power and signal, paths and lengths) Location of other equipment capable of generating electrical noise,

electromagnetic interference, heat, etc. Make building alterations necessary to meet wiring and other site requirements. Provide and install all communications cables, wall jacks, special connectors, and

associated hardware. Provide and install necessary power distribution boxes, conduits, grounds, lightning

protection, and associated hardware. Make sure all applicable codes, regulations and laws (including, but not limited to,

electrical, building, safety, and health) are met.B006-6956-B000 2


Provide and install auxiliary power or other equipment as required.

Provide storage or service areas as required. Make sure the environmental requirements of the system/unit are met. Provide floor coverings and environmental systems that limit or control static

electricity build-up and discharge. Install the product at a height which meets the accessibility regulations of the relevant

country. Voltage transients, line noise, surges, sags, impulses, and spikes may be experienced

routinely or sporadically. When such phenomena occur, the use of protective devices, as described in this book, should be used to ensure proper operation of the equipment.

It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with NCR specifications and requirements and with all national, state or local telephone and telegraph regulations and laws.

Product IdentificationThe illustration below is typical of the layout of the product identification label which is fixed inside the ATM.

The product is identified by the class, and a 4 digit model number. The serial number is unique to each ATM. The tracer number is used to identify where the ATM was built. Please quote all of the serial and tracer numbers, including the prefix, when making reference to the ATM.

Model: XXXX

Hz: 50/60 A: X.X

XX - XXXXXXXXTracer: Serial:

Vc:

NCR Global Solutions Ltd.

NCR SelfServ 16

Made in UK

BANK EQUIPMENTCLASSIFIED BY UNDERWRITERSLABORATORIES INC. AS TOELECTRICAL FIRE, SHOCK ANDCASUALTY HAZARDS ONLY.IN ACCORDANCE WITH UL60950-1583R

Electromagnetic CompatibilityThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause undesired operation.

This apparatus does not exceed Class A limits for radio noise emissions set out in the Radio InterferenceRegulations of Canada.

Complies with FDA Radiation Performance Standards, 21 CFR Subchapter J

Class: XXXX

XX - XX

ACN 000 003 592Manufactured: Xxxxxx XXXX

XXX - XXXv

Le prsent appareil numrique nmet pas de bruits radiolectriques dpassant les limites applicables auxappareils numriques de la classe A prescrites dans le Rglement sur le brouillage radiolectrique dict par leministre des Communications du Canada

C US

LR32207B006-6956-B000 3


Planning Check List

To assist you in preparing your site for the arrival of your ATM we provide here a check list of the various procedures that you should carry out prior to the arrival of your ATM. The procedures given are listed in chronological order.

Activity

Make scaled floor plan of selected siteEnsure correct environmental conditionsEstablish all contractor and vendor related schedulesCheck communication line requirementsPlan application developmentCheck floor plan and make any alterationsInstall additional electrical outlets (if required)Prepare site for data communicationArrange for designing and printing of overlays/decalsOrder technical publicationsOrder media suppliesPlan operator training (optional)Ensure data communications equipment is installed and testedEnsure installation accessories are availableB006-6956-B000 4

NCR SelfServ 16 ATM Site Requirements and PreparationSITING THE ATMThe SelfServ 16 is only suitable for installation in an interior environment. It must be installed on a non-combustible, clean, solid, level surface capable of supporting the maximum weight of the device, including media, and be placed within easy reach of power outlets. It must also be positioned away from heat sources, direct sunlight or any air conditioning equipment.Allow sufficient room for installation and servicing requirements.B006-6956-B000 5

NCR SelfServ 16 ATM Site Requirements and PreparationDIMENSIONS

ATM Dimensions

UL 291 Business Hours

450 mm

(17.70 in.)

550 mm

(21.65 in.)84 mm

(3.31 in.)

1412 mm

(55.59 in.)

111.5 mm

(4.39 in.)

874 mm

(34.41 in.)

634 mm

(24.96 in.)B006-6956-B000 6


UL 291 Level 1 Construction450 mm

(17.70 in.)

595 mm

(23.43 in.)83 mm

(3.26 in.)

1412 mm

(55.59 in.)

156.5 mm

(6.16 in.)

874 mm

(34.41 in.)

678 mm

(26.69 in.)B006-6956-B000 7


Facia Heights and Depths

All height dimensions are calculated from the base of the ATM.

Facia Item Height Depth FromFront of Facia

A 381 mm (15.0 in.)Touchscreen Display1312 mm(51.65 in.)

180 mm(7.09 in.)

B 381 mm (15.0 in.)Display - 1st FDK (centre)1220 mm(48.00 in.)

143 mm(5.63 in.)

C Receipt 959 mm(37.80 in.)57 mm

(2.24 in.)

D No. 5 Key 935 mm(36.81 in.)90 mm

(3.54 in.)

E Cash Exit or Entry 792 mm(31.18 in.)21 mm

(0.82 in.)

F Audio Jack Plug 897 mm(35.31 in.)0 mm

(0.00 in.)

G Card Reader 1002 mm(39.45 in.)51 mm

(2.01 in.)

G HA B C D E F

5JKL

SB006-6956-B000 8


Facia Item Locations for Voice GuidanceBolt HolesThe following illustrations show plan, sectional, views of the base of the ATM which should be used for pre-drilling the bolt holes A. It also illustrates the design of the steel plate that should be used where the floor is uneven, see Floor Covering on page 35.

Facia Item Distance From No. 5 Key

A Receipt Exit 141 mm(5.55 in.)

B 381 mm (15.0 in.) Display - Top left-hand FDK 330 mm(12.99 in.)

C Card Reader 181 mm(7.13 in.)

D Audio Jack Plug 179 mm(7.05 in.)

E Cash Exit or Entry 173 mm(6.81 in.)

B

E

D

CAB006-6956-B000 9


UL 291 Business HoursABolt Hole

450 mm

(17.70 in.)

75 mm

(2.95 in.)

400 mm

(15.7 in.)

550 mm

(21.65 in.)

370 mm

(14.6 in.)40 mm

(1.57 in.)40 mm

(1.57 in.)

A

A

A

A

75 mm

(2.95 in.)B006-6956-B000 10


UL 291 Level 1 ConstructionA BBolt Hole Alarm Sensor Hole

450 mm

(17.70 in.)75 mm

(2.95 in.)

400 mm

(15.7 in.)

370 mm

(14.6 in.)40 mm

(1.57 in.)40 mm

(1.57 in.)

A

A

A

A

120 mm

(4.72 in.)

B

595 mm

(23.43 in.)B006-6956-B000 11


Cable Entry

The following illustration shows the location of the cable entry hole on the rear of the ATM.

70 mm

(2.76 in.)

40 mm

(1.57 in.)

25 mm

(0.98 in.)30 mm

(1.18 in.)

70 mm

(2.76 in.)

40 mm

(1.57 in.)

30 mm

(1.18 in.)


UL 291 Level 1 Construction

40 mm

(1.57 in.)B006-6956-B000 12


Packaged ATM

The dimensions of a packaged ATM, with and without the carton and lid, are shown in the following illustrations.

ATM with Pallet

1612 mm

(63.46 in.)

900 mm

(35.43 in.)720 mm

(28.35 in.)

240 mm

(9.45 in.)240 mm

(19.45 in.)

80 mm

(3.15 in.)3 placesB006-6956-B000 13


ATM, Pallet and Carton900 mm

(35.43 in.)720 mm

(28.35 in.)

240 mm

(9.45 in.)240 mm

(19.45 in.)

80 mm

(3.15 in.)3 places

905 mm

(35.63 in.)

1666 mm

(65.59 in.)

720 mm

(28.35 in.)B006-6956-B000 14


ATM, Pallet, Carton and Lid900 mm

(35.43 in.)720 mm

(28.35 in.)

240 mm

(9.45 in.)240 mm

(19.45 in.)

80 mm

(3.15 in.)3 places

920 mm

(36.22 in.)

1683 mm

(66.26 in.)

730 mm

(28.74 in.)B006-6956-B000 15

NCR SelfServ 16 ATM Site Requirements and PreparationINSTALLATION AND SERVICE CLEARANCES

Important NoticeIf it is likely that the ATM will be upgraded with new modules as they become available, you should use the optimum clearances.Installing the ATM in the minimum servicing areas may impact servicing and/or upgrading times.The minimum service areas are required for servicing. If these areas are not available consult your local service representative.Any surround or enclosure that sits on top of the ATM must be self supporting.B006-6956-B000 16


Optimum Clearances

The following illustration shows the optimum area required for installing and servicing the ATM.

Note: Baseline for dimensions, indicated by the dotted line, is the front of the security enclosure with the security enclosure door open.


1018 mm

(40.08 in.)

500 mm

(19.68 in.)

1450 mm

(57.09 in.)

450 mm

(17.72 in.)500 mm

(19.68 in.)

1602 mm

(63.07 in.)

38 mm

(1.50 in.)

Front ofSecurityEnclosure

584 mm

(22.99 in.)B006-6956-B000 17



(40.08 in.)

500 mm

(19.68 in.)

1450 mm

(57.09 in.)

450 mm

(17.72 in.)500 mm

(19.68 in.)

1646 mm

(64.8 in.)

38 mm

(1.50 in.)

Front ofSecurityEnclosure

628 mm

(24.72 in.)B006-6956-B000 18


Minimum Clearances

The following illustrations show the minimum area required for installing and servicing the ATM.

Note: Baseline for dimensions, indicated by the dotted line, is the front of the security enclosure with the security enclosure door open.


900 mm

(35.43 in.)

584 mm

(22.99 in.)

303 mm

(11.93 in.)

265 mm

(10.43 in.)162 mm

(6.38 in.)

953 mm

(37.52 in.)

450 mm

(17.72 in.)200 mm

(7.84 in.)

1484 mm

(58.43 in.)

38 mm

(1.50 in.)

84 mm

(3.31 in.)

38 mm

(1.50 in.)

38 mm

(1.50 in.)

526 mm

(20.71 in.)

Front ofSecurity

EnclosureB006-6956-B000 19



(35.43 in.)

303 mm

(11.93 in.)

265 mm

(10.43 in.)162 mm

(6.38 in.)

953 mm

(37.52 in.)

450 mm

(17.72 in.)200 mm

(7.84 in.)

1528 mm

(60.16 in.)

38 mm

(1.50 in.)

84 mm

(3.31 in.)

38 mm

(1.50 in.)

38 mm

(1.50 in.)

526 mm

(20.71 in.)

Front ofSecurity

Enclosure

628 mm

(24.72 in.)B006-6956-B000 20

NCR SelfServ 16 ATM Site Requirements and PreparationENVIRONMENTAL REQUIREMENTSFor the ATMs to function correctly, the site at which they are to be installed should meet the following environmental requirements.

Temperature and Humidity The ATMs will operate over a range of temperature and humidity. However, continuous operating at or near the range limits or in a location where the temperature and humidity change beyond the specification, should be avoided.

Normal Operating Range

Storage Range (Up To Three Months):

Transit Range (Up To One Week):

Note: If an uninterruptible power supply (UPS) is fitted to the ATM, the temperature during transit should not drop below -15oC (15oF).

Extreme Power On Range (Up To One Hour):

Temperature (dry bulb) 10C to 40C(50F to 104F)

Relative humidity 20% to 80%Dew point temperature restriction 26C (79F) max.

Temperature -10oC to 50oC(14oF to 122oF)

Relative Humidity 10% to 90%

Temperature (see Note) -40oC to 60oC(-40oF to 140oF)

Relative Humidity 5% to 95%.

Temperature 0oC to 45oC (32oF to 113oF)

Relative Humidity 10% to 95%.B006-6956-B000 21


Barometric Pressure Electromagnetic Compatibility (EMC) and SafetyThe ATM complies with the following directives and standards for IT equipment:

EMC Directives 2004/108/EC EMC Directive and Amendments 93/68/EEC CE Marking Directive.

Emission StandardsThe ATM complies with the following requirements for radiated and conducted emissions: EN 55022 (1998) Class A FCC 47CFR Part 15. Class A CISPR 22 Class A AS/NZS 3548 Class A GB 9254 Class A CNS 13438 Class A.

Additional Requirements for 220V - 240V UnitsThe ATM complies with the following requirements for conducted emissions: EN 61000-3-2: 2000, Mains harmonics, Class A EN 61000-3-3: 1995/+A1: 2001, Mains flicker.

Immunity StandardsThe ATM complies with the following requirements for radiated and conducted immunity: EN 55024 (1998)/+A1: 2001, A2: 2003

Operating and transit limits 105 kPa(15.2 lb. F/in.)

to 70 kPa

(10.2 lb. F/in.)Equivalent altitude Up to a maximum of:

3000 m (9842.52 ft)B006-6956-B000 22


As per the requirements of EN55024, the ATM complies with the requirements of the

following normative Immunity Standard: EN 61000-4-2 Electrostatic Discharge EN 61000-4-3 Radiated RF EN 61000-4-4 Electrical Fast Transient/Burst EN 61000-4-5 Surge EN 61000-4-6 Conducted RF EN 61000-4-8 Power Frequency Magnetic Field EN 61000-4-11 Voltage Dips/Short Interruption.

Safety Directive Low Voltage Directive (LVD) 2006/95/EC.

Harmonised Safety Standard EN 60950-1: Information Technology Equipment - Safety. EN 60950-22: 'Information Technology Equipment - Safety Equipment Installed

Outdoors.

Heat DissipationThe NCR SelfServ product range is a flexible hardware platform. NCR recommends that actual power measurements are taken and used to establish the heat dissipation for specific hardware configurations. These measurements should include any custom or third party features.Where specific measurements are not available then, as a guide, 760 KJ/hour can be used as an indicative heating load. This figure is based on an ATM in idle mode, with a medium to high feature functionality configuration.

Note: Heat dissipation figures are largely unaffected by transactional rates.B006-6956-B000 23

NCR SelfServ 16 ATM Site Requirements and PreparationPOWER REQUIREMENTSNote: Electrical rating information is also shown on the product label fixed inside the top cabinet of the ATM.

AC PowerThe maximum current requirements at the stated input voltages are: 10A at 120V 6.3A at 230V.The maximum inrush current is 100A.

Note: For terminals with deposit devices be aware that, in the event of a power failure, there is the potential for customers cash to be retained in the device. For this reason NCR does not recommend running an ATM with deposit devices without an Uninterruptible Power Supply (UPS).

Input Voltage SettingThe ATM can operate from the following input mains voltages: 90V to 136V at 50/60Hz 180V to 264V at 50/60Hz.

GroundingThe ATM operates from a single phase, 3 wire supply; live, neutral and ground. The power requirements of this unit will normally permit it to operate within existing wiring configurations and from existing branch mains outlets providing:

1. Where the supply is provided from a general purpose distribution panel, then the other branch circuits from this panel must not be used to support heavy inductive loads such as air conditioners, elevators, microwave ovens, and so on. Nor may such equipment be operated on the same branch circuit as the ATM.

2. If using distribution panels, all branch circuit grounding conductors must be connected to an insulated terminal strip in the distribution panel. The grounding conductor from the distribution panel to the building ground point must be at least equal in size to the power conductor necessary to supply the NCR system.

Note: The building ground point can affect data integrity. For additional information refer to the Data Line Transient Protection section of this book.B006-6956-B000 24


Power Cable

The ATM is supplied either as a 120V or a 220-240V unit. 120V ATMs are supplied with a power cable fitted with a NEMA type 5-15P power source connector. 220-240V ATMs are supplied with an unterminated power cable. Information about suitable power connectors is supplied with the accessories.The power cable supplied is 3 m (9.8 ft) in length. If it is necessary to increase this length to meet site requirements, then the extension must satisfy local or country regulations. Power connectors must be wired as shown below.

WARNING

This equipment must be earthed.

Note: The annotations within brackets are included to comply with United Kingdom legislation and refer to the markings on United Kingdom three pin plugs.

AC Power Line Transient ProtectionIn the process of power distribution, transient electrical energy (including, but not limited to, lightning strikes, intermittent short circuits, and switching transients) can be introduced on to power lines. Such transient energy can be very damaging to electronic hardware and can also cause data corruption. Under these circumstances, NCR Corporation recommends the use of AC power transient suppressors and data (communication) line transient suppressors. Such protective devices are intended to guard against power and data line transients that can result in hardware damage and various system or program errors.Improvement of any deficiencies in power quality is a customer responsibility. Malfunction and/or component failure as a result of power quality problems are/is not covered by NCR Corporation Maintenance Agreement. NCR Corporation accepts no liability for any such occurrence nor for its consequences.When power transient suppression is required, the suppressors used should meet the following minimum requirements: Dissipate energy to match the appropriate application categories as defined by ANSI/

IEEE Standard C62.41, Guide on Surge Voltages in Low-Voltage AC Power Circuits. Be of the voltage limiting (clipping), or tracking filter type. The suppressor must not

clamp the voltage to zero, and must self-recover after the passage of the transient. The suppressor may be of the hybrid type construction that makes use of various technologies in order to meet speed and dissipation requirements.

1

2

3

Live - Brown(L or Red)

(N or Black)

(E or Green/Yellow)

Neutral - Blue

Ground - Yellow/GreenB006-6956-B000 25


Exhibit a short circuit mode upon its failure, thus providing a positive indication of

its failure such as a blown fuse or tripped breaker

Be listed by the accepted safety organization for the country involved (e.g. UL, CSA, VDE, ETL, etc.) and the installation must conform to local, state, and national electrical codes and regulations.

Data Line Transient ProtectionThe nature of the transient phenomenon may extend to the data communication lines connected to this equipment. It is the responsibility of the customer to install and connect a data line transient suppression system to correct or prevent any deficiencies. Such systems must meet the following minimum requirements: Be of the self-recovering voltage limiting type. Exhibit a short circuit mode upon its

failure to ensure a positive indication of its failure. Insert minimum inductive and capacity loading at the operating frequency. Be installed in accordance with all applicable local, state, and national electrical codes and regulations.

Protect the data port from damage in the presence of a data line transient event as defined in IEC Standard 1000-4-5 (formerly IEC 801-5).

Note: NCR provides a full line of both AC power and data line transient surge suppressors to protect your SelfServ ATM and reduce costly downtime and extend the life of the ATM Solution. For sizing and product information, please call NCR Site Preparation Services at the numbers shown at the end of this section.

Power Protection ProductsOther power problems can interrupt ATM transactions and potentially create a customer ATM downtime issue. For an ATM with a Cash Acceptor, the use of a UPS (Uninterruptible Power Supply) is strongly recommended to avoid downtime and the potential for the customers cash to be retained in the module during a power failure.

Location CategoryComparableto IECNo 664Category

Transient

Waveform AmplitudesB = Major feeders, short branch circuits, and load centres

III Volts = 1.2 x 50 sCurrent = 8 x 20 sand0.5 Rise - 100 kHz Ringwave

6kV3kA

6kV500A

C = Service Entrance and run to load centre

IV Volts = 1.2 x 50 sCurrent = 8 x 20 s

10kV or more10kA or more

B006-6956-B000 26


The following power protection products are available from NCR Site Preparation

Services (see contact numbers at the end of this section): UPS (Uninterruptible Power Systems)

Provides battery backup for power outages and brown-outs Includes AC and data line surge protection If needed, certain models provides basic voltage regulation Small size provides easy installation.

Line Conditioners/Filters Incorporates an isolation transformer or filter that provides 100% isolation from

disturbances on the incoming AC power line Removes EMI/RFI noise that cause equipment lockups Reduces common mode noise issues and surges / transients Significantly reduces POS downtime and component failure.

Transient Voltage Surge Suppressors Provides protection from catastrophic AC surges/transients Provides data line protection from catastrophic surges that can migrate onto the

data line and network.

NCR Site preparation Services

Contact Information For more information from NCRs Site Preparation Services group on the availability of power protection, data line transient suppressors and uninterruptible power supply products, warranty or configuration assistance, call the appropriate number below:

Region TelephoneUSA and Canada +1 800 257 0458Europe, Middle East and Africa +97 1501405904 or 919-228-2412 (US)Caribbean and Latin America +55 21 2540 0058Asia Pacific +91 93-80291285B006-6956-B000 27

NCR SelfServ 16 ATM Site Requirements and PreparationCABLES

Cable LengthExternal communications cables are not supplied with the ATM. The specifications for these cables are supplied in the following pages. When producing cables allow for 2.9 m (9.5 ft) of cable within the ATM.

High Order Communications Standard Cable (RS-232)The type of cable required depends upon the communications system to be used.The standard high order communications system supports most common bit and byte oriented disciplines (synchronous and asynchronous) with an RS-232 interface.The interconnecting cable to the remote modem should not exceed the length 12.2 m (40.0 ft). The cable must conform to the following specification:

CHASSIS GND1

TD.V2

RD.V3

RQS.V

TSET.V

4

15

RFS.V

RSET.V

5

17

DSR.V

WCA.V

6

18

SIG.GND

DTR.V

EXT SET.V

7

20

24

RLSD.V

CI.V

WIN.V

8

22

25

1, 2 6 5

1. Connector, 25 way (NCR part no. 006-0005897).2. Terminal wire, male (NCR part no. 009-0002642).3. Cable, multiconductor (NCR part no. 007-8907033).4. Connector (determined by remote device).5. Shell hood (NCR part no. 006-1500038).6. Screw retainer (NCR part no. 601-0101584).

3 4B006-6956-B000 28


At the required point (see below) from the ATM end of the cable, remove a

40 mm (1.6 in.) section of the outer sleeve, taking care not to cut through the cable shielding.

RS-232 Cable (9 pin)The ATM can have up to two RS-232 (9 pin) outlets. The cable for each outlet is limited in length to 12.24 m (40.16 ft) and must conform to the specification and wiring given below.

2.5 m

(8.2 ft)

40 mm

(1.6 in.)

DCD

DSR

RXDTXDDTRS-GND

RTSCTSRI

1 12 23 34 45 56 67 78 89 9

1. Connector, 9 way (NCR part no. 006-0010488).2. Terminal wire, female (NCR part no. 009-0002640).3. Cable, multiconductor (NCR part no. 007-8907033).4. Connector (determined by remote device).

Shielding Shielding

1, 2 3 4B006-6956-B000 29


At the required point (see below) from the ATM end of the cable, remove a

40 mm (1.6 in.) section of the outer sleeve, taking care not to cut through the cable shielding.

2.5 m

(8.2 ft)

40 mm

(1.6 in.)B006-6956-B000 30


Alarm Interface Cable

The ATM may optionally be configured to provide an alarm interface which enables the ATM to be connected to an external local alarm system. The interface may take the form of one of two options; a basic alarm system or an enhanced alarm system.A stabilised, non interruptible power supply must be provided through the external alarm system. The alarm interface cable wiring must conform to the following specification: 12V +/- 2V dc 200mA maximum Ripple, 5% maximum.

At the required point (see below) from the ATM end of the cable, remove the required amount of the outer sleeve, taking care not to cut through the cable shielding.

1. Connector, 25 Way (NCR part no. 006-0005896)2. Terminal, wire, female (NCR part no. 009-0002640)3. Cable, multiconductor (determined by the alarm installed).4. Connector (determined by remote device).5. Shell Hood (NCR part no. 006- ).6. Screw retainer (NCR part no. 601-0101584).

1500038

1,2 5 3 46

200 m

(7.9 in.)

40 mm

(1.6 in.)B006-6956-B000 31


Ethernet Standard Cable

The ethernet standard cable (not supplied) must be fully shielded, category 5 compliant and not exceed 97 m (318.2 ft) in length. The cable must conform to the specification and wiring given below.

Pin 1Pin 8

1. Connector, 8 pin (NCR part no. 006-8800237).2. Cable, category 5 shielded (NCR part no. 006-8800387).3. Connector (determined by remote device).B006-6956-B000 32

NCR SelfServ 16 ATM Site Requirements and PreparationCORRIDOR AND DOORWAY SIZESEnsure that doorways and corridors leading to your point of installation are wide enough to allow the package to pass through, or make arrangements to unpack the ATM in an area with sufficient access and then move it to the installation site. Also make sure that any corridors can support the weight of the ATM. Refer to page 35 for the maximum weight of the ATM and its floor loading.

Packaged ATMThe following table gives the minimum dimensions for doorways, corridors with right angle corners and the space required to rotate on its axis a packaged ATM.

Note 1: The dimensions assume the ATM is being moved using equipment that does not extend beyond the ATM or packaging.

Note 2: A surrounding clearance of 6 mm (0.24 in.) has been allowed in the figures.

Pallet, carton and lid Pallet and carton Pallet without cartonA Doorway or straight

corridor742 mm

(29.21 in.)732 mm

(28.82 in.)732 mm

(28.82 in.)B Corridor with corner 853 mm

(33.58 in.)841 mm

(33.11 in.)839 mm

(33.03 in.)C Rotation about centre 1186 mm

(46.69 in.)1168 mm(45.98 in.)

1165 mm(45.87 in.)

A B

B

CB006-6956-B000 33


Unpackaged ATM

The following table gives the minimum dimensions for doorways, corridors with right angle corners and the space required to rotate on its axis an unpackaged front access ATM.

Note 1: The dimensions assume the ATM is being moved using equipment that does not extend beyond the ATM or packaging.

Note 2: A surrounding clearance of 6 mm (0.24 in.) has been allowed in the figures.



A Doorway or straight corridor 462 mm(18.19 in.)

462 mm(18.19 in.)

B Corridor with corner 562 mm(22.13 in.)

575 mm(22.64 in.)

C Rotation about centre 789 mm(31.06 in.)

826 mm(32.52 in.)

A B

B

CB006-6956-B000 34

NCR SelfServ 16 ATM Site Requirements and PreparationFLOORThe ATM is suitable for mounting on a concrete or other non-combustible surface only.

Floor CoveringAn antistatic floor covering should be used and must be of a type that will not generate dust or fluff. The surface on which the ATM is to be sited should be level and even. In locations where the floor may be uneven, it is recommended that a steel plate is used under the ATM.

Floor LoadingThe ATM must be installed on a floor capable of supporting the maximum weight. Only the maximum weight should be considered as additional options may be added after installation.

Security BoltsTo meet security standards the ATM must be bolted to the floor, through the A holes, using four bolts with anchor washers as specified below. The floor must be capable of withstanding the loading imposed by the anchor points for the bolts. Bolts and anchor washers are to be supplied by the owning organisation.If an adjustable plinth is used, it must be bolted to the floor.To meet security standards the minimum specification for bolts to secure the ATM to a concrete floor is high tensile M12 (1/2 in.) bolts with appropriate anchor washers of 6 mm (0.2 in.) minimum thickness. Bolts should be a minimum depth of 150 mm (5.9 in.) and either resin anchor bolts or shield anchor type bolts.



Maximum weight 230 kg(507.2 lb.)

340 kg(749.7 lb.)

Floor loading 929 kg/m2 (190.3 lb./ft2)

1270 kg/m2 (260.1 lb./ft2)B006-6956-B000 35

NCR SelfServ 16 ATM Site Requirements and PreparationLIGHTING

Ambient LightingIf the ATM is fitted with a video camera, it is strongly recommended that there is a minimum of 50 lux lighting at floor level within the area illustrated below.

Task LightingA minimum of 200 lux is required for task lighting.

1550 mm

(61.02 in.)

1000 mm

(39.37 in.)B006-6956-B000 36

NCR SelfServ 16 ATM Site Requirements and PreparationACCESSIBILITY

Highest Operable PointThe highest operable point is the height of the highest consumer interface element when the ATM is in use. The top FDK of the 15.0 inch display is considered to be the highest operable point of this ATM. Providing that the software application is designed to NCR guidelines this point also applies for the touch screen variant.

Topmost Viewable Facia ItemThe following illustration shows the projected angle from the front of the ATM facia to the topmost viewable facia item.

52o

Touchscreen DisplayB006-6956-B000 37

NCR SelfServ 16 ATM Site Requirements and PreparationDECALSThis section provides specifications for the decals which you may wish to fit to the front of your ATM.The SelfServ 16 decal recesses are positioned over the arrow shaped Media Entry and Exit Indicators (MEEIs) which illuminate to indicate the position of the receipt, cash and card slots. Decals should be made from a clear material, that allows the light from the MEEIs to shine through, with white text or icons that contrast against the dark background colour of the facia.Decals can also, if required, be used as paint masks if the facia is to be Colour Customised - to avoid the MEEIs being painted over.Decals should be a maximum of 0.5 mm (0.02 in.) thick and it is recommended that they be made from transparent textured polycarbonate with 3M 467 High Performance MP adhesive.Icons or text on the decals should provide good contrast of at least 70% between foreground (text/icon) and background. Where text is used a sans serif typeface, such as Tiresias, is recommended. 38 B006-6956-B000


Card ReaderDecal DimensionsThe card reader decal should be of the following dimensions.

Note: The shaded grey must be left clear to avoid obscuring the MEEI.

Suggested Designs

68 mm

(2.67 in.)

57 mm

(2.24 in.) 43mm(1.69 in.)

30 mm

(1.18 in.)

12 mm

(0.47 in.)

9 mm

(0.35 in.)

99.5 mm

(3.92 in.)Diameter

20 mm

(0.78 in.)

19 mm

(0.75 in.)

CardB006-6956-B000 39


Receipt ExitDecal DimensionsThe receipt exit decal should be of the following dimensions.


Suggested Designs

64.5 mm

(2.53 in.)

20 mm

(0.78 in.)

9 mm

(0.35 in.)30 mm

(1.81 in.)

12 mm

(0.47 in.)

21.5 mm

(0.84 in.)

Receipt40 B006-6956-B000


Cash ExitDecal DimensionsThe cash exit decal should be of the following dimensions.


Suggested Designs

64.5 mm

(2.53 in.)

20 mm

(0.78 in.)

11 mm

(0.34 in.)

30 mm

(1.81 in.)

12 mm

(0.47 in.)

21.5 mm

(0.84 in.)

CashB006-6956-B000 41


Advert

The following illustrations show dimensions for an advert decal that can be placed on the front of the product in the advert decal recess.

Without Camera Lens

With Camera Lens

With Consumer Awareness Mirrors

With Camera Lens and Consumer Awareness Mirrors

8 mm

(0.31 in.)Radius in4 corners

50 mm

(1.96 in.)

415 mm

(16.34 in.)

50 mm

(1.96 in.)

415 mm

(16.34 in.)

1 mm

(0.04 in.)

31 mm

(1.22 in.)Diameter

8 mm


50 mm

(1.96 in.)

314 mm

(12.36 in.)

8 mm


50 mm

(1.96 in.)

31 mm

(1.22 in.)Diameter

1 mm

(0.04 in.)

8 mm


314 mm

(12.36 in.)42 B006-6956-B000


Decal Placement

The placement of the decals is shown in the illustration below.

Receipt Exit

Cash Exit

Advert

Card ReaderB006-6956-B000 43

NCR SelfServ 16 ATM Site Requirements and Preparation44 B006-6956-B000

REVISION RECORDDate Page Revision Description of Change

January 2011 All A New publicationApril 2011 Various B Updated height dimensions

Updated pallet and corridor dimensionsAdded UL 291 Construction security enclosureRemoved wheelchair access section

To help maintain the quality of NCR publications, please send feedback on their accuracy, clarity or usability to:[email protected] For technical or sales queries, please contact your local NCR support.

EMC ComplianceIntroductionPurpose and AudienceSite ComplianceCustomer ResponsibilitiesProduct IdentificationPlanning Check List

Siting the ATMDimensionsATM DimensionsFacia Heights and DepthsFacia Item Locations for Voice GuidanceBolt HolesCable EntryPackaged ATM

Installation and Service ClearancesImportant NoticeOptimum ClearancesMinimum Clearances

Environmental RequirementsTemperature and HumidityBarometric PressureElectromagnetic Compatibility (EMC) and SafetyHeat Dissipation

Power RequirementsAC PowerInput Voltage SettingGroundingPower CableAC Power Line Transient ProtectionData Line Transient ProtectionPower Protection ProductsNCR Site preparation Services

CablesCable LengthHigh Order Communications Standard Cable (RS-232)RS-232 Cable (9 pin)Alarm Interface CableEthernet Standard Cable

Corridor and Doorway SizesPackaged ATMUnpackaged ATM

FloorFloor CoveringFloor LoadingSecurity Bolts

LightingAmbient LightingTask Lighting

AccessibilityHighest Operable PointTopmost Viewable Facia Item

DecalsCard ReaderReceipt ExitCash ExitAdvertDecal Placement

Revision Record

Documents

2016 Site Requirements.pdf