Import Car Magazine 2014 07

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    July 2014

    Fuel Injection/Emissions Import Insights False DTCs

    A MAGAZINE

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    CONTENTS

    Publisher

    Jim Merle, ext. 280

    [email protected]

    EditorMary DellaValle, ext. 221

    [email protected]

    Managing Editor

    Chris Crowell, ext. 268

    [email protected]

    Technical EditorLarry Carley

    [email protected]

    Graphic Designer

    Kelly Gifford, ext. 249

    [email protected]

    Ad Services (Materials)Cindy Ott, ext. 209

    [email protected]

    Circulation Manager

    Pat Robinson, ext. 276

    [email protected]

    Subscription ServicesMaryellen Smith, ext. 288

    [email protected]

    Import-Car.com 1

    Volume 36, No. 7

    Tech FeatureBrake Pulsation Q&A

    Being able to diagnose and solvebrake rotor pulsation problems is

    critical to eliminating brake-related service comebacks. Thisbrief Q&A by Brake & Front EndEditor Andrew Markel should helpease any brake pulsation/runout-related service woes.

    A Publication

    32

    5022

    3

    Diagnostic SolutionsOil Consumption Issues

    Due to the variables in enginedesign and operating conditions,

    internal engine oil consumptioncomplaints are often the most diffi-cult to solve, says Import SpecialistContributor Gary Goms, as he dis-cusses some of the more commonreasons for internal oil consumption.

    5

    Hyundai FeatureFuel System/Emissions

    Contributing Writer Bob Dowietakes a look at Hyundai fuel injec-

    tion, focusing on problems thathave associated driveability com-plaints, the most common of whichare misfire codes, and providesmany clues to help the diagnosticprocess.

    ImportCarStaff 330.670.1234

    Engine Oil Consumption Diagnostics

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    DEPARTMENTS

    4 Editors Notebook

    6 News Update

    18 Gonzos Toolbox

    40 Tech Update:Ride Control

    60 Import Tech Tips

    66 Essentials (New Products)

    68 Classifieds

    72 Import Insights: Honda

    A Publication

    2 July 2014 | Import-Car.com

    Columns

    4

    18

    40

    IMPORTCAR (ISSN 1069-4714)

    (July 2014, Volume 36, Number 7): Published monthly by Babcox Media, Inc., 3550 Embassy Parkway, Akron, OH 44333 U.S.A. Phone (330) 670-1234,FAX (330) 670-0874. Periodical postage paid at Akron, OH 44333 and additional mailing offices. POSTMASTER: Send address changes to IMPORTCAR, 3550 EmbassyParkway, Akron, OH 44333. IMPORTCAR is a trademark of Babcox Media, Inc. registered with the U.S. Patent and Trademark office. All rights reserved.A limited number of complimentary subscriptions are available to individuals who meet the qualification requirements. Call (330) 670-1234, Ext. 260, to speak to a subscriptionservices representative or FAX us at (330) 670-5335. Paid Subscriptions are available for non-qualified subscribers at the following rates: U.S.: $69 for one year. Canada: $89for one year. Canadian rates include GST. Ohio residents add current county sales tax. Other foreign rates/via air mail: $129 for one year. Payable in advance in U.S. funds.

    Mail payment to IMPORTCAR, P.O. Box 75692, Cleveland, OH 44101-4755. VISA, MasterCard or American Express accepted.Member BPA International, Inc.

    Founded 1979. 2014 by Babcox Media, Inc.

    Follow us on TwitterBecome a fan on Facebook

    Contributing Writers

    Bob Dowie, Village Auto Works, Chester, NY

    Gary Goms, formerly of Midland Engine

    Electronics & Diagnostics, Buena Vista, CO

    Bob Howlett, The Swedish Solution,

    Orange Village, OH

    Scott Gonzo Weaver, Superior Auto Electric,

    Tulsa, OK

    Bob Dowie, Village Auto Works, Chester, NY

    Chris Klinger, Precision Incorporated,

    Tucson, AZ

    Steve Louden, Louden Motorcar Services,

    Dallas, TX

    Frank Scandura, Franks European Service,

    Las Vegas and Henderson, NV

    Joe Stephens, Stephens Automotive,

    Palatine, IL

    John Volz, Volz Bros., Grass Valley, CA

    Babcox Media, Inc.

    Editorial Advisory Board

    3550 Embassy ParkwayAkron, OH 44333-8318

    President Bill Babcox [email protected]

    Vice President/ Greg Cira

    Chief Financial Officer [email protected]

    Vice President/ Jeff Stankard

    Group Publisher [email protected]

    Controller Beth Scheetz [email protected]

    In Memoriam

    Founder of Edward S. BabcoxBabcox Publications (1885-1970)

    Chairman Tom B. Babcox(1919-1995)

    72

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    By Mary DellaValle|EDITOR[EditorsNotebook

    4 July 2014 | Import-Car.com

    With the average age

    of all light vehicles

    on the road remain-

    ing steady at 11.4 years accord-

    ing to IHS Automotive

    (www.ihs.com), so too is unper-

    formed maintenance work

    thats ripe for the picking.Total light vehicles in opera-

    tion (VIO) in the U.S. also

    reached a record level of more

    than 252.7 million, an increase of

    more than 3.7 million since last

    year, according to the IHS Auto-

    motive analysis from July 2013.

    So, with more vehicles on the

    road, and older ones at that,

    dont miss the opportunity toexplain the link between regu-

    lar vehicle maintenance and

    peak-performing vehicles that

    boost gas mileage and also

    prevent bigger-ticket repairs

    down the road.

    Looking ahead, IHS forecaststhat the average age of vehicles

    is likely to remain at 11.4 years

    through 2015, and then rise to

    11.5 years by 2017 and 11.7

    years by 2019. Because of im-

    proved quality and consumers

    holding onto their cars and light

    trucks longer, the number of ve-

    hicles 12-plus years old on the

    road continues to grow and willincrease 15% by 2019.

    What does this mean to you?

    There are plenty of vehicles

    on the road in need of repair,

    and with a slight uptick in aver-

    age vehicle age expected over

    the next five years, the mainte-

    nance opportunity needle will

    continue to go north.

    One of the main contributorsof unperformed maintenance is

    consumer neglect due to the lack

    of knowledge about the need for

    vehicle system checks at speci-

    fied intervals. So, get in the

    habit of educating your

    customers about the bene-

    fits of regular vehicle care.

    Make the case to cus-

    tomers that your shop is the onefor all of their vehicle service

    needs. And, ensure consistency

    in the repair process on every

    visit so they will become repeat

    customers.

    Sales and customer service

    training expert Steve Ferrante,

    CEO of Sale Away LLC

    (www.saleawayllc.com), says,

    When the customer can counton consistently great service each

    time they do business with you,

    their confidence increases and

    they are far less likely to shop

    around for their vehicle service

    needs. But when the customers

    experience is inconsistent

    exceptional one visit and so-so or

    poor the next the customers

    confidence is compromised andthey are more likely to consider

    competing alternatives.

    Bottom line: If you want to

    reap the benefits of preventive

    maintenance, educate your cus-

    tomers and provide an excep-

    tional service experience every

    time, and you will then earn and

    maintain their lasting loyalty. IC

    Mary DellaValle, [email protected]

    Count Your Service Opportunities

    One Aging Vehicle At A Time

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    6 July 2014 | Import-Car.com

    [NewsUpdate

    Whats more impactful than a televi-

    sion or radio ad? More visible than

    hundreds of roadside billboards?

    More jaw-droppingly memorable

    than a blimp fly-over? How about the

    25-foot-long, 10-foot-high, translu-

    cent Monroe OESpectrum shock

    absorber that will be driven to more

    than 50 North American cities this

    summer and fall?Tennecos Monroe Shocks and Struts brand is

    betting that its new Everything Gets Old. Even

    Your Shocks mobile marketing vehicle will help

    millions of consumers learn the importance of

    having their shock absorbers and struts inspected

    at 50,000 miles. The custom-built, twin-axle, LED-

    illuminated shock will be towed by an SUV featur-

    ing matching yellow-and-black graphics and

    information on how consumers can win prizes by

    connecting online with the Monroe brand.The Monroe mobile marketing vehicle will be

    driven by two Monroe brand ambassadors who

    will interact with consumers during each sched-

    uled stop. These brand ambassadors also will

    document their 50-city tour via daily text, photo

    and video postings to the www Monroe com,

    Facebook com/MonroeShocks page and

    @MonroeShocks Twitter feed. Tenneco will award

    weekly prizes on a random basis to consumers

    who share photos and videos of the Monroe

    vehicle and its drivers via social media.

    Standard Motor Products, Inc. (SMP) launched its

    new corporate website, www smpcorp com. The

    rollout of this new site is the first in what will be a

    series of redesigned websites for the company.Created with the user experience in mind, this

    website has been developed utilizing responsive

    technology and parallax scrolling design to ensure

    compatibility with the latest browsers and mobile

    devices. In other words, it looks and performs

    seamlessly on a desktop, tablet and smartphone.

    SMP has integrated many new features into the

    site including an extensive timeline spanning 95

    years of SMP history, a corporate news section,

    interactive location map, facilities tours, a full

    investor relations portal, career opportunities and

    much more. As a multi-lingual site, www smp

    corp com is available in English, Spanish and

    French.

    Monroe Hits the Road With Iconic New MobileMarketing Vehicle

    SMP Launches New Corporate Website

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    8 July 2014 | Import-Car.com

    [NewsUpdate

    Consumers who purchase any

    qualifying Federal-Mogul

    Motorparts products during pro-

    motional periods can save time

    and money while submitting re-

    bate materials through a new

    digital upload feature. This new

    technology enables users to scan

    and upload their proof of pur-

    chase rather than having to mailin the required materials. This ca-

    pability is available now for the

    Champion automotive spark

    plug consumer rebate and on fu-

    ture Federal-Mogul consumer

    promotional offers for ANCO,

    Champion, Wagner Brake and

    Wagner Lighting products.

    Federal-Mogul introduced its

    consumer-friendly online rebate

    tracking and redemption system

    in 2012. The new digital upload

    capability enables the user to

    complete the rebate submission

    process, including providing the

    required receipt, without print-

    ing and mailing. The user cansimply scan their receipt from a

    smartphone or desktop scanner

    and submit, along with their

    name, address and other

    required information, via the

    corresponding brands online

    rebate center.

    The Automotive Management Institute (AMI) is accepting applica-

    tions for five scholarships including the Tom B. Babcox Memorial

    Scholarship and the Arrowhead Specialty Markets High Octane

    Scholarship.

    The Tom B. Babcox Memorial Scholarship and the Arrowhead

    Specialty Markets High Octane Scholarship help cover expenses

    for recipients to attend the Congress of Automotive Repair andService (CARS) in Detroit, July 31-Aug. 2.

    The $1,000 Tom B. Babcox Memorial Scholarship was established

    by EXCEL, in conjunction with Babcox Media. Its awarded to an

    ASA Mechanical Division member business in good standing that

    displays a desire to improve their business skills through

    management education.

    To request a scholarship application, call AMI at (800) 272-7467,

    ext. 101, or fill out a scholarship application online at

    www MIonline org.

    AMI Accepting Applications for FiveScholarships

    Federal-Mogul StreamlinesRebate Process

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    10 July 2014 | Import-Car.com

    [NewsUpdate

    Following up on its 2013 promotional giveaway vehicle, the

    Raybestos Rattlesnake off-road Toyota Tundra, built by Addic-

    tive Desert designs, Raybestos for-

    mally unveiled plans for its 2014

    giveaway: a Raybestos-edition

    1971 Camaro RS G-Machine,

    built with a Pro-Touring sensibility.

    Award-winning chassis and mus-cle car builder Jeff Schwartz is

    directing construction of the

    Raybestos project at his shop,

    Schwartz Performance in Wood-

    stock, IL, just outside of Chicago.

    The Raybestos Camaro will be given away

    to a professional technician or do-it-yourself Raybestos

    customer as part of a North American summer sales promotion

    that runs June 1 to Sept. 15, 2014.

    For more information, visit www Raybestos rakes com.

    Raybestos AnnouncesHigh-Performance PrizeFor Its 2014 GiveawayPromotion

    Raybestos AnnouncesHigh-Performance PrizeFor Its 2014 GiveawayPromotion

    DuPont Chemicals & Fluoroproducts estimates that nearly 3

    million vehicles worldwide will use HFO-1234yf as a refrigerant

    by the end of 2014. This move is to help reduce the environ-

    mental impact of automobiles, a significant challenge facing

    todays world.

    Most automakers are currently using HFO-1234yf, not only tocomply with the European Union (EU) Mobile Air Conditioning

    (MAC) Directive, but also to voluntarily take advantage of U.S.

    Environmental Protection Agency (EPA) credits designed to en-

    courage the use of products with reduced climate impact.

    Adoption of HFO-1234yf also may be driven by anticipated

    regulatory developments. For example, U.S. rulemaking is ex-

    pected as early as this year that will eliminate the use of HFC-

    134a in new vehicle air conditioning. Most automakers have

    indicated they will adopt HFO-1234yf, which DuPont sells as

    Opteon YF.

    DuPont Chemicals Expects RapidGrowth In HFO-1234yf Adoption

    Airtex Fuel Delivery Systems is intro-

    ducing a new pilot program focused on

    educating future technicians in the

    automotive industry. The Airtex

    PUMPED program will train student

    technicians across the country in the

    areas of fuel system diagnostics and

    fuel pump installations.

    Set to kick off in fall 2014, the Airtex

    PUMPED program will include se-

    lected technical schools and universi-ties across the country. Airtex will send

    its ASE-certified technicians to class-

    rooms to provide the most up-to-date

    information about todays

    complex fuel systems. The

    technicians will show

    students the steps to

    make the right fuel

    system diagnosis,

    technical tips toavoid difficulty

    during repair work, and how to follow

    through to make successful fuel pump

    installations.

    As a part of the program, each tech-

    nical school will receive training materi-

    als, along with other valuable fuel

    system diagnostic and repair tool infor-

    mation. In addition, students in the pro-

    gram will receive an official PUMPEDperformance pack that includes educa-

    tional materials, tools and more.

    Airtex knows that the future of auto-

    motive care is in the hands of these

    young students and were excited to

    partner with these schools and their

    instructors to help equip the next gen-

    eration, says Brandon Kight, director

    of marketing and program develop-

    ment at Airtex and ASC Industries.

    Airtex Fuel DeliverySystems LaunchesEducational Program

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    12 July 2014 | Import-Car.com

    [NewsUpdate

    Robert Bosch LLC announced the launch of its Bosch

    Xperience mobile tour, bringing automotive technology

    of the future to sales and service professionals in an in-

    formative and engaging experi-

    ence right in their own backyards.

    We utilize a combination of

    hands-on product discussion with

    our Bosch sales professionals and

    a virtual ride inside key Bosch sys-

    tems using leading-edge Oculus

    Rift goggles to make industryprofessionals aware of the latest

    developments in the fields of

    engine management, particularly

    gasoline direct injection and

    advanced braking systems

    which are hot topics today, said

    Bobby Bloom, senior vice presi-

    dent automotive aftermarket U.S.,

    Robert Bosch LLC.

    The Bosch Xperience employsthree fully equipped and staffed

    mobile units that will make sched-

    uled stops across the East, West

    and Central regions in the U.S.

    The Bosch mobile units will be

    active for 25 weeks from May to

    November 2014 with the poten-

    tial for a total of 750 stops.

    All registered participants will

    be entered into a random draw-ing for a chance to win one of the

    weekly prizes valued at $500. At

    the end of the tour one regis-

    tered participants name will be

    drawn at random to win a prize

    package valued at $10,000.

    For more information on the

    Bosch Xperience Mobile Tour,

    and to see the current schedule

    of stops by region, visitwww.BoschXperience.com.

    Bosch XperienceMobile Tour ComesDirectly to AutomotiveProfessionals

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    14 July 2014 | Import-Car.com

    [NewsUpdate

    The Federated Car

    Care Pick Your

    Pickup Sweep-

    stakes is underway.

    Hundreds of prizes

    will be awarded

    and the grand prize winner will

    have the tough choice of decid-

    ing between a fully restored

    1949 pickup and an innovative

    2015 pickup.The Federated Car Care Pick

    Your Pickup Sweepstakes is

    open to any fully enrolled

    Federated Car Care Center

    member. Current members are

    automatically eligible, while

    new members must be enrolled

    by Aug. 15, 2014, to be eligible.

    Federated Car Care Centers

    are known for being at the fore-front of servicing todays innova-

    tive vehicles, while still adhering

    to old-time values like

    providing professional

    customer service,

    advice and expert-

    ise that you can

    trust, said Phil

    Moore, senior vice president for

    Federated Auto Parts. We

    decided to conduct a contest

    that reflects those characteris-

    tics. The Pick Your PickupSweepstakes is our way of

    expressing our gratitude to our

    valued Car Care customers.

    To learn how you could

    become the grand prize winner in

    the Federated Car Care Pick

    Your Pickup Sweepstakes, or

    have a chance to win one of

    hundreds of other great prizes,

    contact your Federated AutoParts distributor or visit www Fed

    eratedAutoParts com/pickup.

    Pick Your Pickup in NewFederated Car Care Sweepstakes

    Centric Parts, a manufacturer and supplier of aftermarket brakecomponents and systems for import and domestic vehicles, an-

    nounced that it has once again been awarded a Friction Materials

    Standards Institute (FMSI) Award for contributions to the automo-

    tive industry. This is the 12th year in a row that Centric Parts has

    been so honored by FMSI, continuing an unbroken streak dating

    back to the award's inception in 2003.

    FMSI once again honored Centric Parts for New Assignments &

    Applications in 2014, acknowledging Centrics ongoing status as

    the single largest contributor to identifying new applications for

    the FMSI system. IC

    Centric Parts Earns 12th

    Consecutive Friction Materials

    Standards Institute Award

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    W

    hen it comes to diagnosing a

    problem, one of the biggestmistakes is thinking that the

    problem is gone after youve installed a

    new part. Ive had vehicles brought in

    countless times with the same old story

    attached to them. The customer will say:

    Ive changed this part, and that part

    and this one over there, along with this

    part under the dash.

    And after all of that, the original

    problem remains.The latest was a No A/C problem

    on a 97 Toyota pickup. It came in from

    another repair shop that I deal with on

    a regular basis. It was a typical system

    of its day, where the PCM energizes

    the compressor relay and controls the

    idle once the signal is sent from the

    control head. Out of desperation, they

    tried the swap-parts-until-it-works

    approach but could never get the A/Cto come on.

    A couple of simple tests pointed to a

    faulty control head. The repair shop

    already changed it twice, but, at this

    point, they were desperate enough to

    try anything.

    Later that afternoon, I had the

    replacement control head in hand, and

    wouldnt you know it this replace-

    ment piece was faulty, too. It was doing

    exactly the same thing as the previous

    control head.This was not going well at all. After

    three different control heads in the

    same vehicle, the shop was not buying

    my diagnosis.

    Theres something else wrong with

    this. Youre missing something. I think

    you should go back and check it again

    because it cant be the control head,

    the now frustrated shop tech tells me.

    Granted, it does seem inconceivablethat the same part could be faulty three

    times in a row, but the test results were

    spot on. My biggest hurdle wasnt the

    testing, and it wasnt the diagnosis, but

    rather the other shops

    lack of trust in my

    results. Even their

    parts warehouse

    wasnt keen on send-

    ing them anotherpart. Somehow, I had

    to convince them that

    we needed another

    one.

    The guy from the

    warehouse came by

    my shop to see how I

    could come up with two

    new parts straight out of the box

    that were bad. I showed him how the

    Mean Second-Rate Results

    By Scott Gonzo Weaver, owner Superior Auto Electric, Tulsa, OK

    18 July 2014 | Import-Car.com

    [GonzosToolbox

    Second-Rate

    Parts

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    test was done along with the

    wiring diagrams. He seemed to

    understand, but was still not

    buying that three control heads

    could be bad. I asked to try a dif-

    ferent supplier.

    By the next afternoon I had an-other part, delivered by the same

    guy from the warehouse. He

    wanted to watch me install it in

    the truck because the warehouse

    had its own ideas as to origin of

    the problem.

    So where did the part come

    from this time? Straight from the

    dealership. The warehouse guys

    boss didnt buy the story I wastelling him and wanted to prove

    that his parts suppliers were not

    sending him faulty parts.

    One simple turn of the

    key was all it

    would

    GonzosToolbox]

    Import-Car.com 19

    Granted, it does seem inconceivable that the same part could be

    faulty three times in a row, but the test results were spot on.

    My biggest hurdle wasnt the testing, and it wasnt the diagnosis,

    but rather the other shops lack of trust in my results.

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    take to either prove me wrong or

    right. As the engine came to life,

    I pushed the A/C button.

    Click went the compressor,

    and the cold air came blasting

    out of the center vents. Well,

    what do you know? The darn

    thing works.

    Just to prove the point, I

    disconnected the working con-trol head and reinstalled the first

    one. Were back to no A/C

    again.

    I suppose youll be sending

    this part back to the supplier

    then? I laughingly asked the

    warehouse guy. He was quite

    impressed and had a lot to tell

    his boss when he got back to the

    store. I called the other repairshop that originally sent me the

    job to tell them I was done with

    it. They were relieved that the

    issue was finally solved and

    were going to send the customer

    over to directly pay me.

    All said and done, the big issue

    here was testing and retesting.

    The other shop techs had thrown

    their hands up after several

    attempts with some very expen-

    sive parts that didnt get them

    anywhere. Then, theres the

    matter of the part store not will-

    ing to budge after they had sent

    so many components back and

    forth. A diligent effort and solid

    test results won out over parts

    swapping.

    All in all, I gained a little morerespect from the other repair

    shop as well as a new customer.

    As for this particular parts ware-

    house cheap parts just mean

    cheap results, and this job was

    no exception.

    We certainly can set up an

    account for you, the warehouse

    guy told me.

    I might pass on that. After thisrepair, I dont think I want to deal

    with some second-rate parts

    while trying to do first-rate

    repairs. Just ask the other shop

    owner how much he made on the

    job and how much time he spent

    on it. Just goes to show you, test

    it correctly and trust the results.

    And when it doesnt seem to

    work out, retest it again. IC

    20 July 2014 | Import-Car.com

    [GonzosToolbox

    One simple turn of the key was allit would take to either prove me

    wrong or right. As the engine cameto life, I pushed the A/C button.Click went the compressor, andthe cold air came blasting out of thecenter vents. Well, what do youknow? The darn thing works.

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    1. Technician A says he does not

    have to measure the rotor and/or hub

    for lateral runout because hes installing

    new rotors. Technician B says even if newrotors are installed, the new rotor and hub

    flange should be measured for lateral runout.

    Who is correct?

    A. Technician A

    B. Technician B

    C. Both Technician A and B

    D. Neither

    Answer: B

    Always check runout in the hub flange and

    rotor as part of anybrake job. You may think

    youre saving 10 to 15 minutes by not having to

    use a dial indicator and a micrometer, but your

    chance of a comeback can dramatically increase.

    Also, replacing rotors on every brake job is not a

    22 July 2014 | Import-Car.com

    By Andrew Markel, Editor, Brake & Front End Magazine

    BRAKE ROTORS[TechFeature

    Knowing The Right Answers Can Eliminate Comebacks

    Q&A

    Brake

    PulsationAnd Runout

    Being able to diagnose and solve brake

    rotor pulsation problems is critical to

    eliminating brake-related service

    comebacks. Pulsation and brake

    performance problems may not

    seem to be the most difficult,

    but they often cause the most

    headaches for technicians.Heres a brief Q&A that

    should help ease any brake

    pulsation/runout-related

    service woes.

    Article continues on page 26

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    cost-effective or efficient way to

    perform brake service. Runout in

    the hub and a new rotor can

    stack up to cause lateral runout

    thats beyond the specifications.

    2. The most likely cause of

    brake pedal pulsation is:

    A. Overheating/warping

    B. Lateral runout

    C. Suspension damage

    D. Disc thickness variation

    Answer: D

    The main culprit of chronic

    pulsation is disc thickness varia-

    tion (DTV) or parallelism. The

    two friction surfaces of a rotor

    are designed to be parallel to one

    another within a certain specifi-

    cation. The allowable tolerance is

    known as parallelism, also re-

    ferred to as the rotors DTV.

    In order for the pad to stay in

    contact with the rotor, the piston

    must extend or be pushed back

    into the housing as force is

    applied. This creates the pulsa-

    tion in the pedal thats most

    noticeable to the driver.

    Runout will not cause pedal

    pulsation on vehicles with float-

    ing or sliding calipers when the

    caliper housing is free to move

    and the runout is not excessive.

    Under these conditions, the

    caliper will follow the runout,

    which means the caliper housingwill move in and out in relation

    to the runout.

    This movement will not cause

    the caliper piston to move. No

    piston movement results in no

    fluid movement in the hydraulic

    system, and if there is no fluid

    movement, the brake pedal

    wont move or pulsate. So, a key

    point to understand is runoutgenerally does not

    cause pulsation. Runout causes

    thickness variation that leads to

    pulsation problems (also ad-

    dressed in Question #3).

    A driver can feel a pulsation or

    judder after higher-than-normal

    brake temperatures are experi-

    enced. Ninety-nine percent of the

    time, its the fault of the pads and

    not the rotor. The pads friction

    material has been unevenly

    deposited around the face of the

    rotor, which creates uneven brak-

    ing forces when the dissimilar

    sections pass by the pads. Thistype of pulsation will typically go

    away after a few hundred miles.

    3. What is the most likely

    cause of disc thickness

    variation?

    A. Manufacturing defects in

    the rotorB. Lateral runout

    C. Sticking caliper

    D. Fin corrosion

    Answer: B

    Most aftermarket rotors are

    manufactured to tolerances

    far below what your

    shops dial indicator ormicrometer can meas-

    ure. Also, its nearly

    impossible for a

    warehouse to dam-

    age a rotor to the

    point where it could

    have excessive

    runout.

    Lateral runout causes

    DTV by allowing the high

    26 July 2014 | Import-Car.com

    BRAKE ROTORS[TechFeature

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    spot of the rotor to scrape the

    pad and remove material from

    both surfaces. Over time, this

    action will change the thick-

    ness in the area that has the

    most runout.

    A sticking caliper cant

    cause thickness variation on

    its own; it can, however,

    accelerate the wear by not

    allowing the pad to retract and

    increasing the contact with the

    rotor. Fin corrosion is rare and

    may cause the rotor to become

    thermally unstable and crack longbefore the rotor will warp.

    4. Technician A says lateral

    runout can be minimized by

    matching the high spot in the

    hub to the lowest point on the

    rotor. Technician B says a

    tapered correction plate can be

    placed between the rotor and

    hub to bring the lateral runoutinto specifications. Who is

    correct?

    A. Technician A

    B. Technician B

    C. Both Technician A and B

    D. Neither

    Answer: C

    By measuring and marking the

    high and low spots of runout on

    the hub and rotor, its possible to

    match the high spot of runout in

    the hub with the low spot of

    runout on the rotor. This tech-

    nique can be used to minimize

    the amount of material removed

    with an on-the-car brake lathe.

    Likewise, flange runout can

    be corrected with tapered shimsthat are available to correct a

    runout of 0.003 (0.075 mm) to

    0.009 (0.230 mm). A runout of

    more than 0.005(0.125 mm) at

    the bearing flange cannot be

    corrected with the use of a

    shim.

    The combination of the rotor

    and bearing flange could prevent

    the rotor from being turned.After checking friction surface

    runout, check the bearing flange

    runout by changing the rotor po-

    sition 180 on the bearing. If the

    high spot changes 180, the rotor

    could be OK or ready to turn

    after the bearing is shimmed.

    As you perform an inspection

    of the assembly, you should also

    mark the components. Check thebearing endplay, and mark the

    relation of the rotor to the bear-

    ing flange. Mark the high and

    low runout spots on the rotor

    friction surface with the low spot

    marked as zero and the high spot

    as 0.XX. Mark the high and low

    runout spots on the bearing

    flange with the same method as

    the rotor friction surface.

    28 July 2014 | Import-Car.com

    [TechFeature BRAKE ROTORS

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    5. Technician A says a bench lathe can elimi-

    nate total lateral runout. Technician B says this

    can only be done with an on-the-car brake lathe.

    Who is correct?

    A. Technician A

    B. Technician B

    C. Both Technician A and B

    D. Neither

    Answer: B

    A bench lathe machines a rotor in the same planeas the arbor, and it will remove lateral runout in the

    rotor, but not runout thats in the flange.

    An on-the-car lathe can help to reduce runout

    by truing a rotor in its operating plane on the

    vehicle. This means that the rotor is machined to

    match the hub.

    6. A customer returns with a pulsa-

    tion complaint. During the brake job

    that was performed 6,000 miles ago, thepads and rotors were replaced. What is

    the most likely cause of the pulsation?

    A. The customer overheated the brakes

    B. Brake pads are not the right

    formulation

    C. Lateral runout in the hub was not

    corrected

    D. A caliper is stuck

    Answer: C

    New rotors will remove DTV, but they

    will not correct lateral runout. Lets say

    this vehicle had 0.003 of lateral runout

    when measured at the outside face of the

    rotor. If this vehicle is riding on 205/55R16

    tires, in one mile, the high-spot with

    0.003 of runout goes past the caliper ap-

    proximately 836 times. Over the course of

    BRAKE ROTORS[TechFeature

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    6,000 miles, that spot on the rotor will go past the

    pads more than 5 million times. Every time this spot

    passes the pads, a little bit of the rotors material is

    removed. Over the course of those 5 million revolu-

    tions, enough material is removed to create a thick-

    ness variation that can be felt by the driver.

    Warped rotors are a myth. The heat used to cast

    the rotor is three to five times greater than the heat

    produced in the most aggressive braking down a

    mountain road. Even if the rotor is glowing, its not

    even close to casting temperatures. Most engineers

    say that rotors will crack long before they are

    distorted by heat.

    Blaming the friction material is not the right

    answer. By changing the brand of pads withoutcorrecting the lateral runout problem, youll have

    the same results after DTV re-develops.

    The biggest cause of lateral runout comebacks,

    essentially, is carelessness not poor OEM engi-

    neering or low-quality aftermarket parts. In that

    way, a technicians instincts and methods of

    operation could be the actual issue. IC

    Rotors will crack and fail mechanically,

    long before they will become

    distorted or warped due to heat.

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    Due to the variables in engine design and

    operating conditions, internal engine oil

    consumption complaints are often the most

    difficult to solve. In some cases, oil consumption

    might be more severe under low-speed operation,

    in other cases, high-speed operation and, in some

    cases, intermittent. But, in any case, excessive oil

    consumption can drastically reduce oxygen sensor

    and catalytic converter life. In the following text,

    Ill deal with some of the more common reasons forinternal oil consumption including mechanical and

    lubrication failures. See Photo 1.

    To better understand modern oil consumption is-

    sues, lets begin by taking a look at modern piston

    ring designs. For example, modern engines use

    lower-tension piston rings to help reduce rotating

    friction. And while low-tension piston rings reduce

    cylinder wall and piston ring wear, varnish and

    carbon deposits also tend to make them stick in

    their ring lands, which can cause compression loss

    32 July 2014 | Import-Car.com

    By Gary Goms, Import Specialist Contributor

    ENGINE OIL[DiagnosticSolutions

    Photo 1: Customer education is always an issue forthe modern independent shop because many motoristsare ruining their engines by forgetting to check their

    engine oil level.

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    and oil consumption.

    The design of the top and sec-ond compression rings can be

    better understood if we imagine

    trimming the outer edge from a

    saucer, leaving a slightly dish-

    shaped piston ring that allows

    the bottom edge of the ring to

    scrape oil from the cylinder wall

    during the intake stroke. During

    the power stroke, the ring flattens

    against the piston ring land toseal combustion gases inside the

    cylinder. See Photo 2.

    Due to the concentration of

    heat at the top of the piston, the

    top piston ring is often filled

    with molybdenum (moly), which

    absorbs oil and is scuff resistant

    at high temperatures. Molybde-

    num is also very soft, which

    makes it extremely vulnerable tointake air contaminated with

    dirt. For this reason, heavy-duty

    applications often use a

    chromium-plated top ring for

    longer life in dusty environ-

    ments. A steel piston ring can

    also be used as a top ring in less

    severe applications.

    The third ring is generally a

    three-piece oil ring consisting of

    two very narrow scraper rings

    held against the cylinder by astainless steel expander. In mod-

    ern applications, the piston ring-

    to-piston-land tolerances are

    made very tight to help reduce oil

    consumption, which again con-

    tributes to the possibility of rings

    sticking in their lands.

    To increase piston ring life and

    reduce oil consumption, modern

    cylinder wall preparation con-sists of a honing process that

    allows the piston ring to quickly

    seat, but leaves a cross-hatch

    pattern in the cylinder wall that

    maintains a film of oil lubrication

    throughout the cylinder and par-

    ticularly at the extremely hot

    upper cylinder area. See Photo 3

    on page 38.

    Many modern engines use hy-pereutectic aluminum alloy pis-

    tons that have about three times

    the silicon content of conventional

    cast aluminum pistons. In brief,

    this high silicon content tends to

    reduce piston-to-cylinder wall

    expansion by containing combus-

    tion heat at the top or dome of

    the piston. In effect, the piston

    dome runs hotter, which increases

    ENGINE OIL

    [DiagnosticSolutions

    Photo 2: This top piston ring is a molybdenum-filled, barrel-shaped ring contacting the cylinder at

    its middle. The second piston ring is a steel ringcontacting the cylinder at its lower edge.

    34 July 2014 | Import-Car.com

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    the engines thermal efficiency.

    And, since the piston skirts run

    cooler, the piston-to-cylinder wall

    clearances are reduced to hold the

    piston rings square against the

    cylinder wall. While conventional

    cast pistons are similarly designed

    to maintain piston ring contact by

    reducing piston rock as it re-

    verses travel in the cylinder, they

    dont have the same thermal char-

    acteristics as hypereutectic.

    Oil consumption past the piston

    rings is generally typified by the

    edge of the piston dome being

    washed clean of carbon by the

    incoming oil. This wash pattern

    can be caused by worn out piston

    rings or by the oil scraper ring

    sticking in a compressed position.

    Worn compression rings nor-

    mally cause excessive combustion

    blow-by around the piston into

    the crankcase.

    In many instances, this exces-

    sive blow-by will overload the

    positive crankcase ventilation

    (PCV) valve, which allows the

    oil-saturated blow-by gases toexit through the PCV inlet into

    the intake air stream and be

    consumed by the engine.

    In cases of extreme overheating

    or under-lubrication, the rings

    can be held in the compressed

    position by scuffed aluminum

    around the piston ring lands. In

    most cases, worn or stuck piston

    rings will tend to consume moreoil at high engine speeds when oil

    temperature is at its highest and

    oil viscosity is at its lowest value.

    In addition, an engine running at

    higher speeds tends to flood the

    piston rings with oil, which

    makes oil control more difficult.

    CYLINDER HEAD DESIGN

    Modern OHC, aluminum cylinder

    heads generally use an alloy valve

    stem guide insert and alloy valve

    stems to reduce valve guide wear.

    In addition, modern aluminum

    cylinder heads incorporate very

    efficient valve stem seals to pre-

    vent oil from leaking through the

    valve guide into the cylinder. Al-

    though a cylinder head can be

    [DiagnosticSolutions ENGINE OIL

    36 July 2014 | Import-Car.com

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    ///Shop Referral Program. Just one more extra mile we go for guys like Mohammad.

    Hear more from Mohammad and get 5% off all online orders for 90 days* at

    AutoZonePro.com/shoptalk.

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    flooded with oil due to clogged

    oil return passages, the condition

    is relatively rare because most

    modern designs incorporate very

    large oil drain passages. Oil con-

    sumption through the cylinder

    head is generally through worn or

    cracked valve stem seals. This

    high oil consumption is then

    produced when engines are oper-

    ating at high intake manifold vac-

    uum values created under light

    load, low-speed conditions. Keep

    in mind that using an incorrect or

    poorly designed PCV valve canalso mimic worn valve stem seals

    by allowing oil to enter the intake

    air stream.

    LUBRICATION ISSUES

    While some engines are designed

    to use generic 5W-30 motor oils,

    others require synthetic-based oils

    with additive packages that arecompounded to deal various

    engine design issues. As piston

    and piston ring design changed

    during the 1990s, many auto man-

    ufacturers began requiring lower-

    viscosity, synthetic-based oils that

    would lubricate efficiently at either

    engine oil temperature extreme.

    In cold weather, the oil should

    quickly circulate and efficiently lu-

    bricate the upper cylinder area. In

    hot weather, the oil should protect

    the pistons against scuffing, the

    piston rings against sticking in the

    piston lands and the crankshaft

    bearings against oil shear wear.

    In addition, modern extended

    oil change intervals require base

    oils that will not oxidize or

    deplete their additive packages

    within the 7,500 or more milesbefore the oil change reminder

    light illuminates. Unfortunately,

    most substitute oils dont have

    those base oil properties.

    In some applications, the use

    of an incorrect oil will cause the

    very narrow piston rings in use

    today to micro-weld against the

    cylinder walls at high engine

    speeds. In other cases, excessivevarnish will cause the low-ten-

    sion oil scraper ring to stick in

    the compressed position.

    Lastly, the low flash points of

    some substitute oils will cause

    oil consumption by vaporizing in

    ENGINE OIL[DiagnosticSolutions

    Photo 3: Since the oil scraper ring vents to the inside of the piston, it must be free ofvarnish and sludge to perform correctly. Sticking compression and oil scraper ringsare a common cause of internal oil consumption.

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    the extremely hot upper cylinder

    area. All of these failures will

    cause internal engine oil con-

    sumption when a generic substi-

    tute is used in place of the

    recommended, application-

    specific motor oil.

    Clearly, theres a lot to be said

    about using the correct engine oil

    and changing it at the recom-

    mended intervals. Because mod-

    ern piston rings are especially

    sensitive to dirt and other abra-

    sive particles, the oil filter is

    equally important because itmust efficiently remove these

    particles throughout the

    extended oil change interval.

    When dealing with an oil con-

    sumption complaint, begin by

    inspecting the engine for exter-

    nal oil leaks. If no serious leaks

    are apparent, remove the oil fil-

    ter cap or possibly the camshaft

    cover to inspect the engine forinternal varnish and sludge. If

    the engine is heavily sludged, it

    might be impossible to reverse

    the damage caused by neglected

    oil change intervals. In many

    cases, using an oil flush additive

    will simply dislodge the sludge,

    clogging the oil drain passages

    and the oil pump inlet screen.

    Mild varnish conditions canoften be remedied by simply

    changing to the recommended en-

    gine oil and changing it at

    reduced intervals. In addition,

    inspect the PCV system for clog-

    ging and for the correct PCV

    valve part number. On some ap-

    plications, its possible to remove

    the spark plug to inspect the inter-

    nal condition of the cylinder with

    a borescope or stem light. Here

    again, the piston dome should ex-

    hibit an even coat of carbon across

    its surface. Oil wash at the center

    often indicates leaking valve

    stems, while oil wash at the edges

    of the piston indicates sticking or

    worn piston rings.

    Whatever the case, always try

    using the correct oil and recom-

    mending adequate engine warm-

    up and drive times to reduce

    potential gasoline contamination

    in the engine oil. IC

    DiagnosticSolutions]ENGINE OIL

    Import-Car.com 39

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    Get Back To The Basics And Watch Sales Soar

    40 July 2014 | Import-Car.com

    By Andrew Markel, Editor,Brake & Front End Magazine

    RIDE CONTROL[TechUpdate

    Reasons Why You Dont SellMore Loaded Shocks & Struts

    Are you just looking for catastrophic damage? Do you only

    look at the shocks and struts when the driver complains of a

    noise or when the vehicle cant be aligned?

    The first step in selling ride control is the inspection process.

    A visual inspection of the shocks and struts can tell you a lot

    about the state of the ride control units. This is a chance to

    make sure the vehicle is road-worthy before you put your own

    life at risk.

    Look for signs that the units might be leaking oil, such asaccumulation of road grime or oil inside boots and dust shields.

    Keep an eye out for witness marks that indicate the suspen-

    sion might have bottomed out recently. Make sure all bushings

    and hardware for the ride control units are still on the vehicle.

    Walk around the vehicle and perform the tried-and-true

    knee-on-the-bumper test. This test is not conclusive on its

    own, but its a chance to quickly look for abnormal behavior. If

    you notice binding or looseness, or if the vehicle does not

    return to the original ride height, there could be a problem with

    the ride control components.

    When you dont perform a testdrive, youre not using your mostpowerful ride control tool: per-

    spective. A technician or servicewriter behind the wheel brings

    fresh senses to the vehicle thathasnt been dulled by thousandsof miles.

    Before the test drive, youshould have a clear list of symp-toms and related conditions the

    customer might be experiencing.On the test drive, you should

    have a methodical plan thatinspects for ride control compo-nent replacement and other un-

    performed repairs.A good test driver will be able

    to observe conditions or prob-

    1. You dont inspect shocks and struts. 2. Your test-drivesneed work.

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    42 July 2 14 | Import-Car.com

    RIDE CONTROL[TechUpdatelems with the vehicle that have developed so slowly the owner

    is unaware of them like degraded shocks and struts. One ofthe keys to becoming a good test driver is to find a driving

    loop or route that has a variety of road conditions. A prede-termined loop adds consistency that helps you spot small prob-

    lems.For suspension road tests, your test loop should consist of

    varying sections: a flat and straight section; an area to testbraking and acceleration; an area with a dip or bump; and an

    area that offers both left and right turns.Use a parking lot or rarely used section of road for the brak-

    ing and acceleration section of the test. This test is used todetect brake pulls, torque steer and worn or loose suspensionor steering components. Check for excessive nose-diving dur-

    ing braking. This condition is not normal and may be caused by

    worn springs or other ride control components.Excessive suspension bouncing may be the result of weak

    shocks, while bottoming out of the suspension may be theresult of weak springs. Check for steering difficulties that may

    be the result of mechanical binding or interference.Any excessive body sway could indicate worn springs, shocks

    or stabilizer assemblies. Listen for any excessive tire squealing

    during turns. This can be caused by incorrect alignmentsettings or a turning angle thats out of specifications.

    Developing a methodical and consistent test drive loop and

    procedure can improve your chances of coming back from a test

    drive with an understanding of the problem the owner is experi-encing. A plan and a loop can also eliminate distractions thatcould lead to an accident.

    3. You dont use an inspection form.The technician should be supplied with a checklist to make notes,

    based on inspection findings. Some ride control manufacturers can

    provide you with printed forms. These forms help the service

    writer to be more confident in the selling process.

    A complete inspection lays the groundwork for excellent cus-tomer communications and increases the possibility of a sale. The

    results of the inspection can help personalize the sales pitch to the

    individual customer.

    Even if the customer does not buy today, the inspection form,sales approach and pitch will likely stick with the consumer longer

    than the generic recommend loaded struts. They are morelikely to return, which means your efforts will not be in vain.

    4. You chicken out on therecommendation for loaded struts.

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    [TechUpdate RIDE CONTROL

    44 July 2014 | Import-Car.com

    To increase your confidence in selling loaded struts, have new units

    installed on your own vehicle. Youll be amazed at the difference if

    your vehicle has more than 50,000 miles. Also, you will sell more units

    because you have a better perspective on the value.

    Some ride control manufacturers help the education process by

    holding local clinics where you can drive vehicles in different states

    of ride control degradation. These events are typically held in park-

    ing lots on specially designed courses that magnify certain vehicle

    dynamics at low speeds. Participating in these events can energize

    a shop to sell ride control products more effectively.

    5. Your car is in need of a ride controltune-up.

    Tires are not cheap. When you get close to a tire sale, areyou afraid to recommend new shocks and struts because thecustomer might bolt for the door when they hear the price fornew loaded struts, plus the tires? You shouldnt be. Newshocks and struts protect the investment in their tires.

    By the time a vehicle isready for its second orthird set of tires, itstime for new ridecontrol components.This is based onmileage, the expenseand premature wear thatdegraded ride control canhave on new tires.

    6. Youre afraid of losing a tire sale.

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    46 July 2014 | Import-Car.com

    RIDE CONTROL[TechUpdate

    OEMs include ride height specifications and measurement proce-

    dures in their service information for many reasons. The main

    reason is because springs wear out. The ride height also can be used

    as a diagnostic tool to determine the condition of the suspension.

    This involves more than your thumb and one closed eye.

    Research the factory methods and specs to properly measure ride

    height. Neglecting to do this can affect the life of the shocks and

    struts and all angles of alignment. Among other considerations,

    engineers design the chassis and ride control components so that

    the ride height places the suspension at a particular point midway

    in its travel. Midway is not always the center, however.

    Most springs are made of metal, which can fatigue over time andaffect ride height. As a simple example, take a coat hanger or weld-

    ing rod and bend it in the same area several times. It will eventually

    break from metal fatigue.

    7. You use your squinted eye andthumb to check ride height.

    Do you play it safe? Do you start with the least expensiveoption and try to work your way up? When selling ride controlcomponents, its an effective sales tactic to start with premiumproducts first rather than the economy or less-expensive option.This gives you a little wiggle room to provide customers withoptions that meet their budget and vehicle life expectancy.

    Chances are that the customer wants the best, but he/shemay not want to pay for it. Sure, quoting the lowest pricemight get some customers in the door, but it may leave somecustomers wanting more. And, starting the estimate with the

    least expensive alternative can also lower your profit.

    8. You start at the bottom and try towork your way up.

    For suspension road tests, your test loop

    should consist of varying sections: a flat

    and straight section; an area to test

    braking and acceleration; an area with adip or bump; and an area that offers

    both left and right turns.

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    48 July 2014 | Import-Car.com

    RIDE CONTROL[TechUpdate

    Its been estimated by one shop that 50% of its ride control sales

    occur on the second visit. This means that the customer shot downa large percentage of its sales pitches for ride control on the first try.

    So dont give up.

    9. You hate hearing the word No.

    10. There is no incentive to sellloaded struts and shocks.First, try increasing at least the number of ride control compo-nent inspections and recommendations to customers, educatingthem along the way. Then, set a sales goal. IC

    Are you just looking for catastrophicdamage? Do you only look at theshocks and struts when the driver

    complains of a noise or when thevehicle cant be aligned? The firststep in selling ride control is theinspection process.

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    Hyundai has done a good job of improving

    its offerings over the years from both an

    aesthetic and mechanical viewpoint. Com-plemented by a strong warranty and good

    value, the carmaker has been able to in-

    crease its market share year over year. If

    you arent seeing these cars in your bay, its

    only a matter of time before you will.

    This month, well be taking a look at the fuel

    injection system and driveability issues on

    Hyundais line of vehicles. The most common

    driveability problem we see is a check enginelamp with or without a customer complaint. To

    get your diagnosis underway, attach the scanner

    and make note of the recovered codes, but dont

    be too quick to clear the codes; the next step is to

    review the freeze-frame data to see what was

    going on when the code was set. This information

    will be more helpful with certain codes than oth-

    Diagnostics

    By Bob Dowie, Contributing Writer

    FUEL & EMISSIONS[HyundaiFeature

    Fuel System& Emissions

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    ers, but its a good habit to get into no matter what

    the code.

    First, well look at some problems that have

    associated driveability complaints, the most com-

    mon of which are misfire codes. If the misfire is

    obvious, you may be tempted to get to work and

    start switching coils and checking wires to diag-

    nose the problem, but before you do, check the

    codes and see if theres more information available.

    If nothing else, the P0300 series of codes will iden-

    tify the cylinder thats causing the problem.

    There are many other clues that may be available

    that will help in the diagnostic process. For exam-

    ple, if you have a misfire code along with a system

    lean code, you should be thinking that the misfirecould be a result of a manifold or other vacuum leak.

    Even with no code, take a look at the data with an

    eye toward the fuel trim numbers. Do you have a

    high positive number on a long-term trim indicating

    the system has been adding fuel? Or, are you experi-

    encing the less common problem of a negative num-

    ber and a rich condition, where an extreme case like

    an injector sticking open or a fuel pressure regulator

    leaking in the vacuum line could have led to the

    misfire?Another common driveability problem that may or

    may not have an associated code is a stumble or cut-

    ting out on throttle tip-in. If

    the check engine light is illuminated, hook up the

    scanner and retrieve the code, the most common of

    which will be a system lean code. While you have the

    scanner installed, take a couple of minutes to look at

    the other available parameters. Are the temp sensors

    reading correctly? With a cold engine, the coolant

    and air temps should be close. Take a look at the

    throttle position switch, paying particular attention

    to the off-idle area. There have been some reports ofproblems with the switches that become apparent

    when the connector is wiggled.

    52 July 2014 | Import-Car.com

    [HyundaiFeature FUEL & EMISSIONS

    Photo 1: Hyundai gasoline direct injector; it looks

    like port injection, but this injector does find its

    way into the cylinder.

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    Dont overlook mechanical

    concerns and be sure to

    check the air intake hoses for

    cracks that will open up

    when the engine moves with

    torque.

    In the case of no-start

    problems, it pays to know

    the service history. If the car

    has suffered a broken timing

    belt, its a good possibility

    that some debris from the

    broken belt has found its

    way to the crank sensor,

    damaging both the sensorand trigger wheel. On the

    2.4-L engines, the balance

    shaft belts have been

    known to fail and go un-

    noticed until the pieces

    finally take out the crank

    sensor, resulting in a poor run or

    no-start issue.

    ELANTRA CASE STUDY

    We recently had a 2002 Elantra

    GLS in the shop with assorted

    problems, so lets take a look at

    this job since its a good example

    of some common problems we

    see. The car wasnt in great

    shape, and a persistent check en-

    gine light was preventing it from

    passing the state inspection.As is often the case with this

    kind of job, the customer was re-

    luctant to make a big investment

    but also wasnt in the position to

    buy a new car. The obvious prob-

    lem was a code for a solid misfire

    in the No. 3 cylinder (P0303), as

    well as codes for a slow response

    from the front O2 sensor (P0133),

    a system lean code, plus there

    was a slight, but audible,

    exhaust leak at the flex pipe be-

    fore the cat. The customer had al-

    ready installed a new O2 sensor,but the code persisted.

    Even though we explained to

    the customer that there was no

    way we could give a firm price on

    the job, we received authorization

    to get started with the diagnosis

    and to get further authorizations

    as the job progressed.

    The first step was to deal with

    the misfire since we also had thesystem lean code. We knew the

    problem was with the No. 3 cylin-

    der, so we went right to the mani-

    fold in that area. A quick shot of

    intake cleaner at the manifold

    flange smoothed the engine out,

    letting us know we were on the

    right track.

    We used a stethoscope where

    the sound of the leak is obvious

    in order to confirm and pin-

    point the problem.

    Knowing that there was

    little cushion in this job,

    we checked compression

    as well as the ignition com-

    ponents when the gasket

    was replaced. When we

    were sure the misfire would

    be repaired and the car

    would certainly run better

    with the manifold gasket, we

    received authorization to re-

    place the gasket and install a

    much-needed set of sparkplugs. With the gasket re-

    placed and the engine run-

    ning smoothly, we checked

    the output of the rear O2 sen-

    sor and it looked to be oper-

    ating as expected in spite of

    the exhaust leak.

    While we were aware that

    fresh air entering the exhaust

    system could lead to an O2 code,with our budget constraints in

    mind, we set out to run the mon-

    itors in an attempt to get the car

    through state inspection, giving

    the customer some time to

    budget for the necessary addi-

    tional repairs.

    Our experience with Hyundais

    has taught us that they can be a bit

    of a challenge when it comes to set-ting monitors, and it really pays off

    to be sure the setting criteria is met.

    Weve been in the habit of having

    the scanner hooked up whenever

    were road testing a driveability

    problem or setting monitors to

    confirm setting criteria.

    In the case of the Elantra, were

    looking for a starting coolant

    temp below 104 F with a gain to

    54 July 2014 | Import-Car.com

    Photo 2: High-pressure pump, driven off of the

    camshaft.

    [HyundaiFeature FUEL & EMISSIONS

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    120 F before the test will run. There are additional

    parameters that have to be met depending on the

    monitor, and its well worth the time to look them

    up on a service information system. The ECUs

    know nothing about being close enough; if its

    looking for 104 F, then 105 F wont cut it and the

    test will not be run (and some tests will look for an

    even higher temp). If the thermostat doesnt let it

    get there, youre wasting your time trying to run

    the test. I dont know about you, but I cant tell a

    10-degree difference on the average temp gauge.

    While the Elantra ran well, it took only a couple

    of drives before we had the O2 code back. When

    we monitored the front O2 signal, it appeared to be

    switching well, but it was hard to tell if they were

    all within a second. Knowing that the exhaust leak

    could be an issue, we replaced the flex section of

    the pipe. With the now-quiet exhaust system, the

    signal from the O2 sensor looked better, and it took

    awhile, but the code eventually still set. At thispoint, were back to looking into our service info

    and checking for issues on iATN, something that

    should have been among our first steps.

    A quick search on iATN covered the things we

    already did, but also mentioned problems with the

    grounding of the alternator bracket to the block, as

    well as the engine ground and body grounds near

    the battery. Id like to say that I know exactly how

    the bad grounds affected the O2 readings, but Im

    afraid I cant. But I can say that after we cleaned the

    grounds, the car set the monitors in two trips and

    we had a successful repair and happy customer

    who no longer talks about needing a new car.

    WHATS NEW?

    A lot has changed since 2002, to the point that on

    the more current Hyundais youll find direct injec-

    tion (GDI); drive-by-wire throttles; timing chains

    rather than belts on some engines; and idle stop and

    go (ISG) technology on the latest models.

    By now, we should all be aware of direct injection

    and how it works. Simply speaking, this system

    injects the fuel directly into the cylinder rather than

    before the intake valves in the port. Injecting thefuel into the cylinder takes advantage of the cool-

    ing effect of the fuel, resulting in a more dense mix-

    ture that permits the use of a higher compression

    ratio, providing increased horsepower and torque.

    More torque results in the same acceleration with

    less throttle opening, which increases the miles per

    gallon. Efficiency is also improved with more pre-

    cise timing of the injector pulse and eliminating the

    fuel dropout that takes place with port injection.

    You need enough fuel pressure to overcome theincreasing cylinder pressure to deliver the fuel into

    the cylinder. Hyundai uses an in-tank, low-pressure

    pump to deliver 65 psi to a camshaft-driven, me-

    chanical high-pressure pump that will boost the pres-

    sure to 580 psi at idle, to a maximum of 1,958 psi at

    full throttle to ensure fuel delivery as the cylinder

    pressure increases with rpm. This pressure is con-

    trolled by an internal pressure regulator in the pump

    and monitored by a fuel rail pressure sensor.

    In the event of a failure, a limp home mode is pro-vided where 65 psi will be delivered. This system

    also uses a new design and operating strategy for

    the injectors that can handle the increased pressure.

    Speaking of fuel pressure, good work habits are

    more important than ever when dealing with this

    type of pressure. Always release the pressure before

    working on the system; its easy enough, especially

    if you check your service information for the model

    youre working on. You will have to remove the fuel

    pump relay and start the car to run down the pres-

    56 July 2014 | Import-Car.com

    FUEL & EMISSIONS[HyundaiFeature

    Photo 3: Air Intake with no more massair sensor. The engine load signal is

    handled by the MAP sensor.

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    sure.

    The only downside to GDI

    seems to be that with no fuel flow-

    ing over the intake valves, there

    have been some reports of carbon

    buildup on the valves and ports.

    There are many theories on what

    causes this carbon buildup, but all

    seem to substantiate that the oil

    that passes through the intake

    manifold from the crankcase ven-

    tilation system is a major cause.

    Some engineers feel the problem

    starts when fuel contacts the back

    of the intake valve, resulting in asoot-like substance that encour-

    ages the carbon buildup.

    As technicians, we should be

    encouraging our customers to use

    a top-grade gaso-

    line and periodically add a fuel

    additive like Techron. The good

    news is we perform a fair amount

    of service on Hyundais and

    havent experienced this issue.

    Idle stop and go is the latest

    technology also aimed at increas-

    ing efficiency in mileage and

    emissions. As the name implies,

    this system turns the vehicle off

    when its stopped when certain

    criteria is met. It looks at factors

    like brake pressure, battery con-dition and vehicle speed to make

    its decisions. When the vehicle is

    stopped at a traffic light, the en-

    gine is turned off until the brake

    is released, at which point the

    engine will restart. An electric oil

    pump is equipped to maintain

    the necessary pressure in auto-

    matic transmission-equipped

    cars to allow the transmission torespond without lag.

    All of this new technology is

    certainly interesting, and while

    some of it may create a diagnos-

    tic challenge, it makes this job as

    an import vehicle specialist so re-

    warding. Embrace the challenge

    to keep up with the changes, and

    avail yourselves to the wealth of

    available information. IC

    58 July 2014 | Import-Car.com

    FUEL & EMISSIONS[HyundaiFeature

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    DIAGNOSING CLUTCH ASSEMBLY

    NOISES

    Noise can resonate from many areas of a

    vehicles driveline. There are several types of

    noises associated with the clutch assembly.

    The release bearing is most often blamed for

    being the cause of noise when, in many cases, it

    is not the release bearing at all. For example,

    technicians often describe a squeaking

    noise emanating from the bell

    housing. This noise occurs

    while the vehicle is idling in

    neutral and goes awaywhen slight pressure to the

    clutch pedal is applied.

    Technicians frequently mis-

    take the release bearing as the

    source of this squeaking. The true cause is low

    release system preload. A defective or worn

    release bearing will make more noise when the

    clutch pedal is depressed.

    Modern hydraulic and self-adjusting cable

    clutch release systems require a preload on the

    release bearing. The bearing

    requires a preload of approxi-

    mately 28 lbs. This preload

    causes the release bearing to

    run constantly on the clutch

    diaphragm fingers when the engine is

    running. Insufficient preload allows the

    release system components, such as theclutch release fork, to be loose on the pivot

    points. The fork will move around more than

    when the preload is correct, often causing a

    squeaking or clunking noise.

    60 July 2014 | Import-Car.com

    [ImportTechTips

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    In hydraulic systems, the pre-

    load is provided by a spring in

    the slave cylinder. To prevent or

    eliminate noise associated with

    low preload, install a new slave

    cylinder.

    In cable systems, the preload is

    provided by the ratchet and

    pawl. To prevent or eliminate

    noise associated with low pre-

    load, replace the cable with a

    new cable. Replacing the cable

    will allow the ratchet and pawl

    mechanism to maintain the prop-

    er tension and provide the cor-rect preload to eliminate noise.

    Additionally, be sure to inspect

    the ratchet and pawl for exces-

    sive wear.

    Important Tip: A faulty release

    bearing will make more noise

    when a load is applied (clutch

    pedal depressed), not less.

    Courtesy of Schaeffler Group USA

    KIA

    ADDED GROUNDS CAN SET

    CODES

    Additional grounds can typically

    benefit a vehicles electrical sys-

    tem. That is, unless the vehicle is

    a 2008-to-present Kia equipped

    with a battery sensor. If an extra

    ground cable is installed on the

    negative battery terminal, it can

    cause the battery sensor to send

    incorrect information to the en-

    gine control module (ECM),

    which can generate all sorts of

    problems.

    You can determine if the vehi-

    cle has a battery sensor by look-

    ing for a connector attached to

    the negative battery terminal as

    shown in the image below.

    Battery Sensor Function

    The battery sensor transmits infor-

    mation about battery voltage and

    temperature to the ECM. Armed

    with that information, the ECM

    controls alternator voltage output

    and the vehicles various electrical

    control systems.

    On vehicles equipped with the

    ISG (Idle Stop and Go) feature,for example, the idle-stop and

    auto-start function is dependent

    on the battery state of charge

    (SOC) and state of health (SOH)

    information received from the

    battery sensor.

    62 July 2014 | Import-Car.com

    [ImportTechTips

    Negative terminal

    without abattery sensor

    Negative terminal

    with abattery sensor

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    False Diagnostic

    Trouble Codes

    When an extra ground

    cable is installed on thenegative battery termi-

    nal, the battery sensor

    can incorrectly report

    that the battery is in a

    discharged state, despite

    a normal battery condi-

    tion. The resulting improper op-

    eration of various systems and

    components can set the DTCs

    shown in the table.The malfunction indicator

    lamp may not be illuminated,

    but numerous trouble codes

    can be stored. If any of the

    DTCs mentioned in the table

    are set, be sure to remove any

    additional cables attached to

    the negative battery terminal.

    Clear the codes and road-test

    the vehicle to confirm the prob-

    lem has been resolved. Advise

    the customer not to install

    additional ground cables at the

    negative battery terminal.

    Written by the ALLDATA

    Community Automotive Diagnostic

    Team, a select group of automotive

    experts dedicated to helping techni-

    cians fix hard-to-repair vehicles more

    efficiently. Meet the team by visiting

    http://support.alldata.com/alldata-

    community.

    2014 ALLDATA LLC. IC

    64 July 2014 | Import-Car.com

    [ImportTechTipsDTC DTC Name Cause MIL Illumination Causal Parts

    U1111 Battery sensor fault Battery sensor is No Poor connectiondetected by ECM abnormal Open/Short

    U1112 LIN communication LIN communication No Open or short LINerror error communication line

    P0620 Alternator Open or short No Open or short in harnesscontrol circuit in harness Poor connection or

    damaged harness

    P2501 AMS voltage There is a wide voltage No Open or short in harnessrationality difference between Faulty battery sensor

    battery sensor and Poor connectionactual value

    P2502 AMS charging Battery voltage at the No Open or short in harnesssystem voltage power supply terminal of Faulty battery sensor

    the ECM - Voltage from Poor connection

    the battery sensor > 3V

    P2503 AMS no battery State of charge (SOC) < No Open or short in harnesscharge calibration Open or short in charging

    system Faulty charging system Battery sensor

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    66 July 2014 | Import-Car.com

    [Essentials

    Genuine Intermotor ImportIgnition Wire Sets are unri-valed for quality, coverageand original match. No oneprovides more extras likefactory-installed separatorclips, anchors, protectiveloom and trays to keepwires sorted properly andsafely. Intermotor IgnitionWire Sets install with easefor exceptional power, performance and extra-long service life. For more information, visitwww.standardbrand.com.

    Red Kap, the worlds largestautomotive apparel manufactur-er, launched a new line of shoppants and shorts designedspecifically for the automotiveindustry. The Red Kap Perform-ance Shop Pants are loaded withfeatures like a covered waist-

    band button that preventsscratches; specialty pockets thatprovide storage for phones,tools and gadgets of all shapesand sizes; and reinforced doubleknees bend and flex easily whileproviding extra durability. Formore info, visitwww.redkapautomotive.com.

    Ranger Products, a division of Bend-Pak Inc., is bringing another new tire

    changer to market. The R80DTXFtire changer features an automaticbead lifter, variable speed turntableand bilateral bead loosener withdirect hand-operated controls. Othertime-saving tools include a travelingdrop-center tool, top bead assistrollers, dual lower bead lifting discsand a nylon non-marring wheelrestraint device tools designed toreduce effort, increase safety and

    minimize operator fatigue. Visitwww.rangerproducts.com forcomplete details.

    The Automotive Aftermarket IndustryAssociation (AAIA) is now the AutoCare Association. As the voice of ourentire industry and the champion fordriver choice, were bringing astronger focus to clearly communicatethe value we deliver to drivers, busi-nesses and the economy. Wevealways been driven by a spirit of inde-pendence. Now its time for everyoneelse to know it. For more information,visit www.autocare.org.

    NAPAs Platinum Filter offers technol-ogy for the latest advancements insynthetic oil and performance oil filters.Featuring a host of oil filter innova-tions, including wire re-enforced,fully synthetic media and an ultra-durable Hydrogenerated Nitrilecompound anti-drain back valve(where applicable), this oil filterprovides the ultimate protection inthe NAPA family of oil filters. Visitwww.napafilters.com for more information.

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    With the addition of newpart numbers to its Gray-werks line of high-qualitytransmission pans, ATP

    Automotive now offerscomplete coverage formore than 165 million

    vehicles on the road today.Key features include: Fits right

    the first time; extra durablecoating on all steel pans; corrosion

    resistance; drain plugs with gaskets includedwhere required; no need to reuse old parts.For more info, visit ww.atpautomotive.com.

    Import-Car.com 67

    Delphi Product & Service Solutions announces 20new Mass Airflow Sensors to its engine managementportfolio covering more than 10.2 million vehiclesbuilt from 1990 to 2013. Applications cover:Audi, BMW, Chevrolet, Hyundai, Kia, Lexus,Mazda, Nissan and Toyota.Delphi MAF sensors arebrand-new, never remanufac-tured. By testing to OE spec-ifications, Delphi ensures thatthe sensors provide accuratereadings and airflow output,which helps to reduce come-backs. Visit www.delphi.com for more information.

    Arnott Air Suspension Products intro-duced both a remanufactured front-right and remanufactured front-left AirStrut Assembly for the 2006-11 C6

    Chassis Audi A6, A6 Quattro, Avant andS6. Arnotts painstaking remanufactur-ing process includes adding a new pro-tective aluminum air sleeve, bump stop,crimping rings, dust boot, check valveand terminal plug. For more informa-tion, visit www.arnottindustries.com.

    Five new Bosch Blue Brake pad sets

    have been added to the Bosch cover-age line-up, expanding coverage formany late-model Asian, Domestic andEuropean vehicles such as the 2013-14Nissan Altima, 2012-13 GMC Sierra2500 HD and 3500 HD, and 2011-13BMW X3. The additional part numberstogether cover 0.6 million units inoperation. For more information, visitwww.boschautoparts.comThe LuKSelf

    AdjustingClutch (SAC) isa revolutionarydesign thatsets the stan-

    dard for performance and driver comfort. It is engi-neered specifically for passenger car and light truckapplications equipped with manual transmissions.Features and benefits of using a LuK SAC include:Increased wear capacity, less release load and consis-tent pedal effort over the life of the clutch. All thistranslates to longer clutch life and increased drivercomfort. Visit www.luk-us.com for more information.

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    DI R E C T CLASS I F I E DS

    68 July 2014 | Import-Car.com

    Advertiser ...............Page Number

    AAPEX........................................63

    Advance Auto PartsProfessional.......................14, 46

    ADVICS ................................24, 25

    Air Suspension Partsby Arnott, Inc. ..........................42

    Airtex Corporation................57, 62

    Aisin World Corp. .......................39

    ALLDATA ....................................43

    Autel.us .....................................55

    Auto Care Association................61

    Auto Value/Bumper to Bumper...........Cover 4

    Automotive Service Equip ..........60

    Automotive Video/AVI.................65

    AutoZone ...................................37

    Bars Leaks................................58

    BendPak .........................Insert, 64

    CARQUEST Auto Parts..................3

    CRP Industries.....................30, 31

    Federal-MogulMotorparts...Cover 2 Gatefold, 13

    Federal-Mogul Motorparts, MoogSteering & Suspension ......44, 45

    Advertiser ...............Page Number

    Gates, INA and Litens....16, 17, 19

    GMB North America ...................33

    Intermotor/SMP..........................15

    K-Seal........................................27

    KYB Americas Corp....................41

    LIQUI MOLY GmbH .....................34

    Litens Automotive Group............52

    Mann + Hummel .......................36

    Mercedes-Benz USA.....................5

    Monroe Shocks & Struts.......20, 48

    NAPA....................................11, 49

    Nissan Motor Corp. USA...............7

    OReilly Auto Parts.....................23

    Parts Plus..................................59

    Perfect Stop.........................28, 29

    Red Line Synthetic Oil................38

    Schaeffler Group USA ..............8, 9

    Stellar Automotive(Lube Guard) ...........................12

    TYC/Genera Corp. ......................35

    Walker Products, Inc..................51

    WIX Filters .................................47

    WORLDPAC.........................Cover 3

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    Honda

    72 July 2014 | Import-Car.com

    [ImportInsights

    May 2014 Honda and Acura vehicle sales showed anoverall increase of 9% compared to May 2013, whichshowed a similar increase vs. the previous year. The

    Honda Division posted an increase of 9.8% with Maysales of 137,928 units. The Acura division gained 2.2%on May sales of 14,675, with light trucks increasing32.9% for the month on sales of 10,301 units. Year-to-date American Honda sales reached 610,413 units. Inparticular, Accord, Civic and CR-V each topped 30,000units in May, with the Accord up 19.3%.

    Hot-selling Acuralight trucks contin-ued their record-set-ting pace, combiningto achieve the best

    May sales in divisionhistory. Total Acuradivision sales in-creased 2.2% overlast year on sales of14,675 units in May.

    Honda Sales Hot