Frank Jablonski, Sr. Director, Product Marketing, CA Technologies

Kevin Tuffner, Sr. Storage Architect, Duff & Phelps

Implementation Strategy:

How Duff and Phelps Keeps

their Business Always On,

and Always Available

Abstract

Critical applications and data are the lifeblood of your business

operations and any kind of data loss or system downtime can have a

serious impact on your organization’s sales, service, productivity and

reputation. A recent study done by Coleman Parkes Research found

that companies in the finance sector can lose more than $224,000

USD in revenue per year due to unplanned downtime. Come learn

why Duff and Phelps, an international financial services firm, is

proactive about managing their business continuity and disaster

recovery strategy so that their organization does not suffer from the

avoidable cost of downtime.

Duff and Phelps will also share their expertise and experiences with

proven technologies and discuss why replication and high availability

software are critical to ensuring their business systems are always

protected, and always available.

Biographies

Frank Jablonski, Senior Director of Product Marketing for Data

Management at CA Technologies, has spent 12 years successfully

working to help customers solve their data protection problems with

technologies for Backup, Recovery, Replication, CDP, and High

Availability with companies like EMC, Genuity, FilesX, and CA. He

has twice received CA’s CMO Award for his work in bringing key data

protection technologies to market that solved critical customer data

protection and recovery requirements.

Kevin Tuffner, Sr. Storage Architect for Duff & Phelps. Duff &

Phelps is one of the world’s leading independent financial advisory

firms servicing clients needs in the areas of valuation, investment

banking, transaction advice, and dispute consulting. Kevin is

responsible for all server and storage platform architectures globally.

Kevin has over 10 years planning, designing, and implementing

server, storage, virtualization, and networking solutions across many

company verticals.

The True Impact of Downtime on Business

• North American businesses are collectively losing $26.5 billion in revenue each

year through IT downtime and data recovery. On average, individual companies

lose $159,331 per year.

• North American businesses collectively suffer from 1,661,321 hours of IT

downtime each year. That’s an average of 10 hours per company.

• Post IT downtime, (i.e. when IT systems are up and running), there’s an additional

delay of 7.5 hours per year at each firm during which time data is still being

recovered. That’s another 1,255,220 hours when business operations aren’t fully

operational.

• During these periods, when business critical systems are interrupted, companies

estimate that their ability to generate revenue is reduced by 29%.

• 48% of companies believe downtime negatively impacts their brand & reputation

• Over 34% of companies would be unable to meet compliance and regulatory

commitments due to downtime

Company Overview

Key Facts:

• NYSE-listed company since 2007

• Headquartered in New York City

• Offices in North America, Europe and Asia

• Primary services are valuation, investment banking, transaction advisory,

dispute, legal management consulting and tax

My Environment:

• Heterogeneous Environment.

• Multiple tiered data centers.

• 300 + Wintel Servers. Over 80% Virtualized.

• 500+ TB of SAN Storage

Challenges

•Enterprise Application Integration

Integration into applications without customer scripting.

•Replicate data remotely to multiple data centers

Need to replicate data offsite to remote data center’s. Data

centers are located over large distances.

•Recovery instantly during an outage

Be able to recover at any time period.

•Maintain and report regulation compliance.

Be able to show that regulated applications were being

protected and can be recovered.

•Remain Vendor Agnostic

Integration into existing heterogeneous environment.

Why CA ARCserve® Replication?

•Proven technology solution to partner with.

Mature solution out on marketplace.

•Vendor Independence.

Integrates into any environment.

•Support offerings.

Top tier support for incident help.

•Simplified deployment.

Solution works out of box, little manual intervention.

Implementation

•Deployed agents across both virtual and physical servers.

•Provisioned storage allocation across multiple SAN storage

tiers.

•Leveraged bandwidth efficiency of data transfers with WAFS

hardware integration and bandwidth throttling for real time

replication.

Benefits of CA ARCserve®

Replication

• Able to recover instantly

during an outage

– Application aware

consistent recover points.

– Replicate just block level

changes of application

data.

– Test application patches or

perform upgrades with

ease

– Able to take a 4hr SLA and

bring recovery down to the

minutes versus restoring

from tape or snapshots.

Benefits of CA ARCserve®

Replication

• Replicate data remotely

– Tier replication across

multiple data centers.

– Replicate over large

distances.

– LAN/WAN Optimization.

Benefits after Implementation

• Remained Vendor Agnostic

– Plugged seamlessly into

existing environment.

– Storage independence,

allowing us to protect our data

regardless of storage type.

• Reporting Compliance

– Took advantage of detailed

reporting out of box.

– Unified management and

monitoring.

– Application owners have

detailed audits of data protected.

The CA ARCserve Family of ProductsBackup, D2D, Replication and HA

ARCserve D2D speeds up local recovery

ARCserve High Availability is always ready to continue running remotely !

ARCserve Backup makes centralized protection manageable!

Best for: Cost effective, multi-tier data protection Providing best-of-breed, integrated solutions

The ARCserve Family of Products is the only solution to offer BMR to HA!!!

ARCserve Replication continuously stores recovery points remotely!

Questions

Visit us at Booth #403 in the Exhibit Hall

Learn more at

www.arcserve.com