IM@GINE IT Final Report - EUROPA - TRIMIS · OEM Original Equipment Manufacturer/Manufacturing ... UMTS Universal Mobile Telecommunication System ... PTV Planung Transport Verkehr

Project funded by the European Community under the

Sixth Framework Programme

IST-508008

IM@GINE IT

Intelligent Mobility AGents, Advanced Positioning and Mapping Technologies, INtEgrated Interoperable MulTimodal location based

services

D10.3a: Final Report

Covering period: 01.09.2006 – 30.06.2006

Report Preparation Date: August 2006

Project Co-ordinator name: Dr. Evangelos Bekiaris

Project Co-ordinator Organisation name: Centre for Research and Technology Hellas / Hellenic Institute of Transport

IM@GINE IT Final Report IST-508008

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Table of Contents 1. Publishable Final Activity Report..........................................................................1 1.1 Project execution................................................................................................1

1.1.2 Project data.............................................................................................1 1.1.3 Project Objectives ..................................................................................1 1.1.4 Specific objectives, work performed and achieved results ....................2

WP1: Services specification, design and System Architecture .........................2 WP2: Service development and data management ............................................6 WP3: Intelligent Agents Environment...............................................................7 WP4: Nomad Devices Applications ................................................................11 WP5: Service delivery Platform ......................................................................14 WP6: Installation at sites and verification pilots .............................................16 WP7: Demonstration pilots..............................................................................18 WP8: Dissemination, Exploitation and Business Plans...................................19 WP9: Risk analysis and provision of guidelines..............................................22 WP10: Project management.............................................................................23

1.1.5 Impact of the project on its industry or research sector .......................24 1.1.6 Current relation of project to the SoA.........................................................25

1.2 Dissemination and Use ....................................................................................29 2. Final plan for using and disseminating the knowledge........................................35 2.1 Exploitable knowledge and its Use..................................................................35 2.2 Dissemination of knowledge............................................................................42 2.3 Publishable results ...........................................................................................44


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List of figures Figure 1: Generic Use Case diagram. ............................................................................4 Figure 2: IM@GINE IT services decomposition...........................................................5 Figure 3: DMM to Content Service connections ...........................................................7 Figure 4: MAS architecture .........................................................................................10 Figure 5: UI of the smartphone device. .......................................................................12 Figure 6: Pictures from the in-vehicle system functionalities for the German (starting from the left), the Italian and the Greek architectures. ................................................14 Figure 7: Security aspects of IM@GIEN IT system at different levels.......................15 Figure 8: Mean scoring for the system by all countries...............................................17 Figure 9: Overall user acceptance average results – comparison (results are given in a 5-point scale, from negative to positive)......................................................................19 Figure 10: Screenshot from the web site......................................................................21 Figure 11: WLS Users worldwide. ..............................................................................25 Figure 12: Mobile consumer services revenues by mCommerce sector......................25 Figure 13: IM@GINE IT article on IST results web page. .........................................31 Figure 14: IM@GINE IT article on IST results web page. .........................................44 List of tables Table 1: Number of participants per site......................................................................19 Table 2: Project publications. ......................................................................................30 Table 3: Project press reports.......................................................................................31 Table 4: Exploitable products. .....................................................................................34 Table 5: Exploitable knowledge and its use. ...............................................................38 Table 6: Project publications .......................................................................................43 Table 7: Project press reports.......................................................................................44


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Abbreviations list B2B Business to Business B2C Business to Customer DB Database DMM Data Management Module FIPA Foundation for Intelligent Physical Agents FMEA Failure Mode and Effects Analysis GIS Geographic Information System GPRS General Packet Radio Service GPS Global positioning System HMI Human-Machine Interaction ITS Intelligent Transport System JADE Java Agent DEvelopment Framework LEAP Lightweight Extensible Agent Platform MAS Multi Agent System MNO Mobile Network Operator NDA Nomad Device Application OEM Original Equipment Manufacturer/Manufacturing P2M Project to Market PA Personal Assistant PDA Personal Digital Assistant PDA Personal Digital Assistant PT Public Transport SoA State of the Art UMTS Universal Mobile Telecommunication System W3C World Wide Consortium WiFi Wireless Fidelity XML eXtensible Markup Language


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1. Publishable Final Activity Report

1.1 Project execution 1.1.2 Project data The following table summarises the project data:

Project acronym IM@GINE IT

Contract Number IST-508008

Date of start 01 January 2004 Duration 30 months Coordinator details

Name: Evangelos Bekiaris Organisation: CERTH/ΗΙΤ Address: 6th km. Charilaou-Thermi Rd, 57001 Thessaloniki, GR Tel/Fax: +30-2310-498265 / +30-2310-498269 E-mail: [email protected] Participant name Short name Country Hellenic Institute of Transport CERTH/HIT EL PTV Planung Transport Verkehr AG PTV D PORSCHE Engineering Group GmbH PORSCHE D HaCon Ingenieurgesellschaft mbH HaCon D DaimlerChrysler AG DC D Athens International Airport S.A. AIA EL Institute of Communications and Computer Systems ICCS EL Singular Software S.A. SISO EL Transeuropean Consultants for Transport, Development and Information Technology S.A.

TREDIT EL

Ministry of Transport and Communications, Finland MTC FIN TIETOTALO TIETOTALO FIN TOPOLISZ Térinformatikai Stúdió Kft. TOP HU 5T S.c.r.l. 5T I MIZAR MEDIASERVICE S.R.L. MIZAR I CRF Societa’ Consortile per Azioni CRF I

Consortium

Motorola Electronics S.p.A. MOTOROLA I Web site www.imagineit-eu.com

1.1.3 Project Objectives IM@GINE IT facilitates the support of seamless travel throughout Europe. Through one and single access point it provides personalised, location-based, static and dynamic intermodal transport information, mapping and routing, navigation and other related services anytime anywhere in Europe. Thus, the key phrase behind IM@GINE IT is: facilitation of seamless and personalised travel in Europe. IM@GINE IT delivers service through various mobile devices, such as mobile phones, mobile PCs, PDAs and in-car devices as well as stationary PCs. A multi-agent system learns and recognises user preferences and guides the systems ambient intelligence and intelligent user localisation. A common data management module links the service to a wide range of contents. Besides information about tourist POI’s it supports travel by car, various inter-urban and urban transport modes, ship, airline and even airport facilities.


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IM@GINE IT main objectives were to: • Cater for intermodality & seamlessness of travel. The mobility network is in reality

seamless, thus IM@GINE IT should synthesise information of all modes, and of both urban and interurban environments. The constraints and specific requirements of all modes and environments involved are taken into account.

• Bridge the gap between in-vehicle and off-board information and navigation systems. • Bridge the gap between vehicle and pedestrian navigation method to provide a seamless

intermodal navigation. • Be capable of collecting and managing data from different sources. • Cater for interchangeability & seamlessness of communication technologies (access

everywhere). • Be able to “roam” between different media providers. • Be capable of always acknowledging the location of the end user wherever he/she is,

thus switch between different positioning methods depending on the special requirements of the place or mode in which the end user is.

• Be capable of navigating the end user at all levels (micro, within an airport for example, middle, within a city or area, and macro), and for the whole intermodal travel.

• Provide other related location based or travel oriented services, such as booking/ticketing and emergency services.

• Perform complex tasks on behalf of the user, and according to his/her preferences. These tasks include: automatic selection of best travel plan, intelligent filtering & synthesis of information & services, automatic change of travel plans according to unexpected events, booking and ticketing.

• Interface with external systems at the platform and/or the device point. • Provide an external data editor, which allows to an external content provider to update

and enhance a central IM@GINE IT database. • Increase safety while driving by using IM@GINE IT personalised services to adapt

accordingly the warnings and information coming from the vehicles ADAS and IVIS and by automate procedures like route planning, information filtering etc, allowing the driver to focus to its primary task (following the relevant AIDE algorithms). IM@GINE IT platform is directly interfaced to in vehicle network, so its actions are based on vehicle’s status and road conditions. Accordingly to these features the platform can understand the level of risk concerning the present driver work, again through AIDE.

• Increase safety also of pedestrians by minimising any disturbing information or confusing tasks which will reduce the drivers' attention to the possible dangers around them.

1.1.4 Specific objectives, work performed and achieved results

WP1: Services specification, design and System Architecture Objectives All the WP key objectives, as mentioned in the IM@GINE IT Technical Annex, are concluded in the first year of the project life, namely: 1. Issue new requirements and use cases for the IM@GINE IT system. 2. Coordinate user and vehicle/subsystem profile requirements, in order to be able to offer

an ambient intelligence related service.


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3. Design of the “service platform” aimed to host project services. 4. Design of an inclusive, open and flexible system architecture, that will allow easy

integration of all project services, interaction with different networks and devices as well as interoperability with external services.

5. Definition of an ontology framework that comprises and describes different service ontologies that cover the varying areas of IM@GINE IT service provision: travel, transport, payment, tourism, etc.

6. Design of all individual key services, such as dynamic transport information provision, route guidance and navigation, ticketing, user interfacing and intelligent user localisation.

Starting point for each objective (SoA) • Previous relevant R&D projects, mainly IMAGE and CRUMPET, but also

ADAMANT, EU-SPIRIT, KAREN, HARMONISE, MOTIV PTA, etc. (full list is available in D1.1).

Work performed and end results Analysis of relevant projects and technologies was performed as a preliminary work for all the subsequent activities in this workpackage, in order to find the user requirements. Business roles of the various stakeholders were identified. A functional analysis of the basic user needs was performed. Forty (40) use-cases were defined, prioritised and analysed according to several parameters. Issues, such as adaptation, configuration, profiling and user preferences were analysed, with special reference to the use-cases. Requirements for the user profile and the vehicle profile were produced. The above outcomes are reported in Deliverable D1.1 (public).


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Figure 1: Generic Use Case diagram.

Furthermore, existing services were surveyed and analysed, with special reference to the use cases. Interoperability issues were analysed, as well as interaction between complementary services. A framework for ontology definition was issued, which was the basis for the actual ontology development of WP2. The idea of using ontologies as a communication tool between different existing and future systems is an innovative issue. The objective was not to create comprehensive ontology description for the Travel & Transport business domain, but to create a framework which enables applications to work with ontologies. This innovation makes it possible to create an extensible system, which combines data and functionality from heterogeneous applications under one extensive application. The difference between the ontology-based solution, compared to typical data structures, is the transformation of different kind of data and interfaces into a common base, which is the ontology itself. In addition, intelligent user interface requirements were derived, following a usability engineering lifecycle, including a sorting exercise that involved end-users. An adaptable user interface was designed and an XML-based conceptual mock-up was built. These results are reported in Deliverable 1.2 (public), which constitutes the basis for device’s HMI development.


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Finally, system Requirements were collected and organised, starting from the Use Cases produced in the context of A1.1. A comprehensive system architecture was designed, distributed and discussed, and which is based on widespread agent-based platforms, such as JADE and LEAP, guaranteeing support for the different configurations deployed at the Pilot Sites.

Ser

vice

inte

grat

or

Plat

form

JADE

Service Integrator Application

(Java)

Service Provider

Service Provider

Service Provider

Service Provider

Web Server

Device Application(Java)

Local Device Facilities

(embedded)

Custom/Java

Java-enabled deviceNon-java enableddevice

Web browser(embedded)

JADE-LEAP (Server)

B2C

Ope

rato

r Pla

tform

ACL

Operator Application

(Java)

Web Stub(jsp)

HTTP/1.1

RMI

User Database

DB-specificnative protocol

End-Users

Human-machine Interaction

Application repository

HTTPDownload

ACL

Service Directory(UDDI)

SOAP over HTTP(UDDI query)Service

Database

Location brick

Java

Figure 2: IM@GINE IT services decomposition.

Different configurations for basic content and services were analysed, and various solutions were evaluated. The overall performance of the proposed architecture was estimated. The outcome of this activity is detailed in Deliverable 1.3 (public).


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WP2: Service development and data management WP2 work dealt with the specifications and the development of IM@GINE IT services, i.e. Traffic information services, Mapping & routing services, Public transport related services and Touristic information services. More specifically, its aim was to make content available for urban, regional and interurban, mode-specific travel information (car, bus, tram, metro, ship, airplane), geo-referenced web services and touristic Points of Interest (POI), through a single system, in order to provide and implement a set of web services to MAS. The approach followed included a top down approach, in which the Travel & Transport domains are de-composed into more specific business domains such as Traffic information, routing & mapping, public transport information and finally touristic information. These areas are looked into in more detail and service instances are identified. Their specific end user related functionalities and content are listed. Furthermore, the availability and organisation of both the basic content services and web services within the IM@GINE IT project has been defined. The conclusion is that there is a great diversity and full completeness of the required content for satisfying test cases at Germany, Italy, Finland, Hungary and Greece, while other European countries can be also partly covered. The information aggregation for the content is performed at two levels. One at national level (called “Service provider” level), at which basic content services are gathered and then synthesised and provided to the next level as web services. The second level is the MAS (multi agent system) itself (called “Service integrator” level), at which the web services are transformed to system use cases. In between the two levels there are a few alternatives as per interfacing (either web service alone or agent based communication), all of which are implemented through the use of an Ontology. The common IM@GINE IT ontology for each service (traffic information, mapping, routing and touristic information) and a way of transforming local services to MAS level using these ontology specifications have been defined. A key innovation factor here is that the overall system aggregates information from multiple service content providers in Europe, and allows the end user to access this information though a set of web services, designed for varieties of business domains (transport, tourism and travel). The core principle in the system design is to allow more service content providers to be integrated into the system later on. The above services prototype and documentation are included in D2.1.1 (confidential) and D2.1.2 (public). The Data Management Module developed, offers a single gateway to Touristic information and Hotel reservations from/ to different sources for other parts of IM@GINE IT platform. It hosts a central database of Point of Interest (POI) information and manages all the data stored into it, which is fetched by the DMM from the content providers. Since the data structures and concepts of the content vary between the content providers, the purpose of the DMM is to gather information from the providers, transform it into a common form and offer it to the rest of the IM@GINE IT platform, mainly the Multi-Agent System (MAS), via a single interface (presented in IM@GINE IT Deliverable 2.1.2).

The DMM has individual interfaces built in it for accessing these independent services, which means that more basic content services can be added to provide similar information for the IM@GINE IT platform by adding a new interface to the DMM. These interfaces are called Basic Service Connectors.


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Figure 3: DMM to Content Service connections

The DMM system architecture is built on Java 1.4. The DMM database contains POI information stored from basic content services in a relational model. All the details related to the DMD are included in D2.2 (confidential), where also installation guidelines are given, followed by the steps needed for creating a Web Services client for the DMM with Java.

WP3: Intelligent Agents Environment Objectives 1. To develop a Multi-Agent system that can search for and retrieve static and dynamic

data from a wide range of databases and other sources, including traffic, touristic, transport mode related and routing information.

2. To develop a Multi-Agent System, that can tailor the offered services according to user’s profile, his/her stated preferences, the history of the service provision (i.e. relevant requests preceding this one), the traffic transportation mode used and the overall context of use.

Starting point for each objective (SoA) The first objective refers to the service network notion, a network that might cover different countries and where new services appear, while others disappear, and a service requester can locate and get the best service available. Therefore, the objective implies the need for distributed brokering of services. Previous projects in the domain, like CRUMPET (full list of relevant projects and standards is available in D1.1), have addressed some of the challenges involved and the FIPA standardization body tried to define such service networks for the transport and tourism domain. The open challenges were: • A complete ontology to describe all domain concepts. The PTA ontology and others,

like the one from HARMONISE project, cover parts of the domain but a holistic approach was still missing.

• Distributed brokering. The PTA broker was a unique service point, whose failure could lead to whole system malfunction. The INFOSLEUTH brokers simply exchanged their advertisements, thus they held all information. This approach lead to brokers that handled too much info, thus the brokering business entity had to expand to the whole


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scale of the service network. Moreover, brokers could become overwhelmed by too many service descriptions.

• Dynamic service advertisement. The PTA ontology was unique and only specific types of advertisements were allowed.

• Inter-operation between agents and workflow. In the case of personal travel assistance, the practical matter of agent application (as in this PTA example) indicates a need to understand and inter-operate with other such technologies that are already established. On the other hand, understanding and comparing both underlying models can be explored and tested within the context of FIPA directions and its relationships to other evolving standards.

• How to engineer legacy systems wrapper agents and incorporate them in the service network.

The second objective has been addressed by almost all relevant projects. CRUMPET claimed to service the user through an agent on the nomad device, while IMAGE situated the agents on the server side, but exhibited learning ability regarding the Points of Interest that a user prefers. The open challenges were: • How can a request by an agent on a nomad device filter huge amounts of data, in order

to present to the user only the needed data? • Travel monitoring: how can an agent monitor a user’s trip and inform the user about

relevant events? • How to conceptually describe a user’s multi-modal route and what does the agent learn

about user habits regarding that route? • Which architecture can enable interaction of the agent on the nomad device with the

environment? Finally, another challenge was how to successfully engineer the multi-agent system, since the Agent Oriented Software Engineering is a research field that is still not able to provide engineers with a complete methodology for building MASs.

Work performed and end results The achievements of this workpackage are included in D3.1 (both s/w and report, confidential). The developed system integrates a set of intelligent agents, having different functionalities, that are necessary in order to cover the infomobility services application field. The agent-based approach has been selected for developing this system, since it responds perfectly to the following requirements:

• Timely and geographical distribution of users and services, have to be taken into account.

• Heterogeneity of services, devices and networks are provided by different sources; services can be tailored to user’s profiles.

• Coordination of elementary services, in order to provide the user with complex, personalized services.

The above requirements invoke characteristics as autonomy, pro-activeness, intelligence and cooperation, which relate to basic motivations that would make someone utilizing agent technology.


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The work started with the state of the art regarding the mobile, personalised location-based services, agent systems development and learning algorithms and architectures. Initially, the architecture of the multi-agent system (MAS) and the interaction protocols between all the agents were designed. The IM@GINE IT Multiple Agent System (MAS) is composed of several types of agents that correspond to these roles and they are displayed in the MAS architecture presented below. An IM@GINE IT prototype has been developed and deployed using a subset of the initially declared services. Through this prototype an end user can access directly a service integrator and request a “plan a trip” and a “show me around” service. A “plan a trip” service can automatically decode the current user’s position, decide the desired destination if one is not provided, calculate a number of routes according to the user’s preferences in his/hers profile, and present the routes to the user. Similarly, the “show me around” service presents a map around the automatically calculated user position that contains the points of interest (POIs) that fit to the user’s profile.

The innovative user learning and localisation algorithms are embedded in the system. More specifically, the system learns the user on what type of POIs he/she is interested in and returns a list with these POIs, keeping the rest in an another (reserve) list. So, when the user asks “show me around” there may be hundreds of POIs in his vicinity, while after the relevant filtering only a small number will be shown to him/her. It also provides push messages about these POIs only. Also, the algorithm learns the maximum number of transportation type changes (e.g. a trip with the user changing three buses/trains to get to the destination involves 3 changes of transportation type) that are acceptable by the user in a multi-modal trip chain. Thus, the personal assistant agent proposes only the routes that the user is more likely to select. The localisation algorithm is a clever way to find if the user is in the car or not, and thus deactivate certain of the system functionalities that are inappropriate when driving the car (for safety reasons).

The Personal assistant (PA) can run on any nomad device (mobile phone, PDA, PC), using an innovative adaptation to user needs algorithm. The provider agent is also developed for all the foreseen services. The middle agent is developed in a way that uses semantic web technologies, in order to match requests to service advertisements. The IM@GINE IT system is distributed across different geographical areas, each of them serviced by one service integrator (i.e. broker agent), one or more service providers (i.e. simple & complex service provider agents and events handler agents) and one or more B2C operator platforms (interface agent).


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Mapping Services,Routing Services,Touristic Information Services,Traffic Information Services,Reservation Services

Web Services,SOAP, XML

Interface Agent

Complex ServicesAgent

Middle AgentEvents Handler

Agent

Transport ModeAgent

Personal AssistantAgent

Mobile User

Provider Agents

JAVA

JAVA

Site services

In-vehicleservices

Figure 4: MAS architecture

The proposed architecture offers many major advantages compared to others. First of all it is modular, allowing for dynamic addition and removal of various components. Secondly, the user (using a personal assistant) can access all available infomobility services through any known access node (i.e. broker agent). New services appear dynamically (even new types of services), along with new personal assistants that can take advantage of them. Thus, the system is expandable and FIPA compliant, allowing for heterogeneous agents to fit in (either as service providers or requesters). Thirdly, the user can get multi-modal trip proposals, meaning that the personal assistant can offer him/her a routing solution involving many different transportation modes (airplane, bus, car, train, etc). Moreover, the user can have a service tailored to his/her needs. The personal assistant not only profiles the user but, using a statistical learning method, can anticipate his needs and successfully personalize the service. Additionally, the user can access the IM@GINE IT services anonymously (through the broker), thus ensuring his/her privacy.

As far as the personalisation of services is concerned, besides using successful previous practices, we developed an innovative algorithm for adapting the found routes to user preferences regarding the quantity of different transportation means.

Finally, the connection of the agents on the device with services in the immediate surroundings (like a Bluetooth GPS device) is enabled.


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WP4: Nomad Devices Applications Objectives • To specify the required nomad devices for service delivery and their communication

requirements.

• To develop the required mobile platforms for IM@GINE IT service provision, including a mobile phone, a PDA, a mobile PC and an in-vehicle platform.

• To design, realize and optimise the graphical user interface for all the above nomad devices.

Starting point for each objective (SoA) 1. Regarding the nomad devices selection:

a. The requirements of each device derive from the outcomes of WP1-WP3 activities and the characteristics of the current technologies (Java platforms, GPS devices, etc.)

b.The specifications are determined based on the above-derived requirements and the current mobile devices technologies and standards (GPRS, UMTS, IEEE 802.11b, etc.).

2. Regarding the Nomad device application, the following have been considered: a. The market trend is clearly showing an integration process between heterogeneous

wireless networks, like GPRS, UMTS, Bluetooth and WiFi. b.Due to more sophisticated end-devices and higher data transfer rates in the

wireless networks of the near future, value added services, like guidance, context aware traffic information, etc. will become attractive for service providers.

c. There is a growing interest on agent based devices, capable of offering aggregated services.

3. Regarding graphical user interface, the following have been considered: a. The “Usability Engineering Lifecycle” development methodology. b. COMUNICAR and AIDE relevant guidelines for in-vehicle HMI.

Work performed and end results The Quality of Service Requirements for the overall IM@GINE IT application were identified and a relevant template was created and used at the pilots. The Nomad Device Application (NDA) prototype, meaning the mobile phone, PDA and mobile PC or in-vehicle device applications of IM@GINE IT, supporting all selected use cases, have been developed. It is a software that supports Bluetooth for seamless transfer of user request/results, without his/her intervention. This application is able to identify other IM@GINE IT enabled devices within the Bluetooth RF range and to pass all the necessary data and control from one device to another, in order to allow the user to switch devices. This application has been initially developed to allow the seamless application transfer from the in-vehicle device to the mobile device and vice-versa but can be used with all BT enabled devices allowing the user to simply switch its own device according to specific


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needs. BT security issues and alternative implementation, allowing user manual control on application transfer, have been addressed. Also, external applications, like Booking and Off Board Navigation, have been developed and integrated with NDA version for Smartphones. The Off Board Navigation is an external application relying on external GPS device (in order to ensure higher level of portability), that receives destination coordinates from IM@GINE IT application, current user position from GPS and automatically calculates the route to guide the user until the destination is reached. The general scope of the booking application is to provide the possibility of the IM@GINE IT user to proceed to a booking of: i) a trip that has resulted from the trip planning phase either immediately after the trip planning phase or at any other time, ii) a hotel at the destination city of the designed trip, thus the interfaces provided by the application are generic enough to support such requirements. Although the current implementation of the application only supports hotel and flight bookings, following the above approach, is easily upgradeable, in order to connect to other systems in the future, e.g. taxi call systems, car rental systems. This depends heavily on the existence of service providers that can offer these services. The off board navigation guides the user to his/her selected destination. Routes and maps are downloaded dynamically only when needed and covering the current user position surroundings, therefore there is no need to have all the cartography stored on the device.

Figure 5: UI of the smartphone device.

The aim of the in-vehicle device was the design and implementation of the IM@GINE IT device application for the in vehicle system, so as to make the vehicle part of the architecture. Due to automotive environment restrictions in application design and new devices introduction in the in-vehicle architecture, 3 different “in-vehicle integrations” were applied, in order to demonstrate three different scenarios.


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Even if “in-vehicle application” is similar to the NDA, specific attention has been considered in order to make the use of the application in the car appropriate. Among the work performed was the design of the in vehicle configuration, the interface with the on board network and on board application and the implementation of the IM@GINE IT application in the in vehicle telematic platform. Three different car configurations were considered (CRF, HIT, DaimlerChrysler), in order to highlight different aspects. In all the considered cases the core features of IM@GINE IT system are available. Moreover, the system provides continuity while accessing service from different context (e.g. pedestrian, automotive). The results in more details are:

• Italian prototype vehicle represents an autonomous and complete IM@GINE IT device and guarantees the session continuity while switching from /to a nomad device. This scenario aimed to collect requirements referred to the introduction of the complete application in car environment and to upgrade the market platform.

• Greek prototype vehicle is in charge to provide vehicle’s information to the nomad device, useful for the service configuration and to monitor the user location (inside, outside vehicle). The user in the car continues to access services by PDA but vehicle’s data are transferred to the PDA and so managed by the IM@GINE IT

application itself. This scenario is based on the cooperation between the automotive environment and the nomad device and is a contribution to the diffusion of telematic reducing equipment costs.

• German prototype vehicle is an example of interaction between Daimler Chrysler on board navigator and IM@GINE IT. A specific interface is developed to communicate user trip detailed on the in car navigation system. Even if in this scenario the complexity of the application is

reduced it is possible to show the real integration in the DC commercial telematic platform.


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Figure 6: Pictures from the in-vehicle system functionalities for the German (starting from the left), the Italian and the Greek architectures.

Relevant results are described in D4.2 (confidential). Finally, an intelligent HMI has been produced by Porsche, for PDA and smart phone. All versions are compatible and consistent (they are of course adapted to the available space and capabilities of each device). WP5: Service delivery Platform Objectives • To develop interfaces to ticketing and GIS systems, to support integrated service

provision and VAS. • To integrate IM@GINE IT in a common and secure platform and extensively test it

technically, before implementing it in its pilot sites. Starting point for each objective (SoA) WP5 is called "Service Delivery Platform" and has thus less to do with new and innovative developments. The main focus in this WP is on the service integration with the Multi Agent System (MAS) and the secure and reliable performance of the service platform. Work performed and end results In this WP, the integration and synthesis of the wok done in the previous Workpackages took place. The IM@GINE IT global system architecture connects the local system architectures that are described in the previous workpackages. The global architecture consists of the Multi Agent System B2C server (MAS-B2C) and the Internet. The MAS uses Web services to link the local sites through the Internet, based on the project ontology. The MAS is hosted on servers from partner 5T. The architecture differs per pilot site since the representing companies cover different areas of expertise and provide different content to feed the services. In summary, the interfaces to GIS, booking, reservation, etc., were implemented. The same applies for the connection of the European maps. The in-door routing prototype, as a Web service on service provider level, was also implemented. The Web services of all test sites, including testing and fine-tuning, were developed. Work in terms of integration of the GIS services and the set up of MAS system and user profile DB in each test site, as well as the integration of the test cars with the MAS system, is finalised. The results are summarised in D5.1.2 (public), where an overview over the different architectures and services constellations implemented in the test sites is given, followed by issues regarding security and testing. The integrated services prototype constitutes D5.1.1 (confidential). Regarding security of user data, the main recommendations that can be applied to the complex and modular IM@GINE IT service platform are given below:


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1. Access authorization: all IM@GINE IT resources, like files or items data, software programs, computer devices and functionality provided by computer applications must be accessed only by authorized personnel. Every partner responsible for the development of a software module or to host the system gives the list of authorized people and ensures an adequate authorization policy for its part.

2. User authentication: every End User registers to the service platform providing a username and password. These data are used and verified every time the user wants to access the system.

3. Firewall: the service platform is hosted in a server machine protected by a firewall. 4. Backups: Performed for all user data and software programs at least every week during

the project testing phase. 5. Antivirus: the server hosting the platform is protected by an Antivirus software, that is

frequently updated. The IM@GINET IT platform has been analyzed decomposing the system in:

► server side level; ► communication level; ► back end side level.

The following figure shows the security aspects that emerge at the various levels.

IM@GINE IT System

Back-endSystem

(Service Integrator+

B2C Operator)

Link

Theft (login+pwd)

Eavesdropping(LEAP dep)

÷ service attacks÷ backdoors÷ direct acces attacks(server side techniques)

Service Provider A

Service Provider B

Service Provider C

Service Provider D

Nomad Device

Application

Multimedia content

ExternalService Provider

External Application Link

not sensitive data

Eavesdropping(outside of scope)

Figure 7: Security aspects of IM@GIEN IT system at different levels

At the back-end level, the major risks are the use of the device and the application by an unauthorized user. The nomad device application asks for the user authentication every time the user opens an IM@GINE IT session, therefore there is a protection against this risk. At the communication level, the major risk is eavesdropping. It is reduced by the message encryption guarantee by the communication protocol (GPRS or UMTS), but the actions on this side are limited, due to the LEAP protocol characteristics. Currently the LEAP security add-on is not available for all Java configurations and IM@GINE IT addresses a very wide range of nomad devices, even with very low computational power. Finally, at the server side level, there are more security techniques that can be applied to avoid service attacks, backdoors and direct access attacks.


August 2006 16

Concerning NDA, the parameters taken into account about security aspects are authorization and authentication.

Initial technical testing of the global architecture components were conducted and the results were provided to the development team for improvements. The aim was to track major problems in order to integrate a module to the services chain and also before detailed technical tests start (in WP6). Overall, the tests covered the MAS, the B2C server, the NDA and the web services. As it was expected, several problems were monitored and fixed by the responsible partners. WP6: Installation at sites and verification pilots Objectives • Definition of a common integration path and the instantiation of the verification plans at

the pilot sites. • Preparation and set up of the test beds. • Harmonisation of individual pilot plans into a common implementation strategy. • Definition of feasible test scenarios. • Facilitation of the interconnection between the site’s platforms. • Conduct of verification tests. • Assessing the IM@GINE IT service reliability and robustness. Starting point for each objective (SoA) • The pilot tests methodology is based on previous experience, as well as CONVERGE

project (TR1101) guidelines on preparing a pilot plan for an EU project. • The questionnaires for data collection are based on previous or on going projects, such

as CONFIDENT and ISLANDS. The methodology for the assessment of user acceptance is based on the procedure developed by Van der Laan, Heino and De Waard (1997).

• The test scenarios where determined by each site according to the concept and objectives of IM@GINE IT project. The scenarios were complementary, so that the whole travel chain and all services were demonstrated.

• The preparation of the test beds was based on the results of WP1-WP5. • Deliverable 6.1 (public) is based on CONVERGE, ISLANDS, CONFIDENT and

POSEIDON projects know-how. Work performed and end results The work in this WP started with the specification of the pilot plans for each pilot site and the intra-site pilot. In detail, the following issues were specified: services to be offered and tested, content and services, architecture, equipment to be used, users’ characteristics and limitations. In addition, data collection tools for the evaluation were constructed. The aim of these is to gather the users’ opinion for the IM@GINE IT system. All the developed questionnaires


August 2006 17

were translated in each pilot site language. The developed questionnaires for the demonstration pilots are listed below:

1. Personal data questionnaire. 2. User acceptance questionnaire. 3. Usability questionnaire. 4. User Interface assessment questionnaire. 5. Quality of service questionnaire. 6. Questionnaire for the cost benefit analysis and the willingness to pay.

Regarding the ethical questions that arise concerning the protection of the personal data of the end user, a checklist of ethical issues was prepared, that was filled by each pilot site before the tests begin, in order to ensure that viewing, alteration or erasure is not possible by other users or third parties. Finally, the assessment impact and validation plan per site were devised. All the above results are described in D6.1 (public). The aim of the verification pilots was to test the IM@GINE IT system according to the test scenarios that have been identified in Deliverable 6.1 per pilot site, in order to undergo a technical and preliminary usability analysis. The target is to optimise the overall system functionalities, based on the verification tests observations about system bugs and deficiencies in general, before the demonstration tests with external users take place. For the verification pilots, only a subset of the above questionnaires was used, namely questionnaires 2-5 of the above list, as well as a monitoring template, where the error messages and drawbacks have been reported. Four pilot sites performed the tests (Germany, Greece, Hungary, Italy), with 16 users in total, while all five sites returned a monitoring template. Also, across-countries scenarios have been tested. Analysis of the results is carried out in D6.2 (public) per pilot site; however, a comparison among the sites follows below:

Total score - all countries

24,6 27,2531,4

41

05

1015202530354045

Hungary Germany Greece Italy

scor

e

Figure 8: Mean scoring for the system by all countries.

The above figure shows the total mean score (out of a max. of 45 points) assigned by the tests participants in each country. In general, the Hungarian tests gave more positive results than the rest, as less functionalities were installed at this site, thus limited use cases could be tested. Also, the subjects that did the tests stated clearly that they know that certain functionalities do not work at this stage, but the scores are given assuming that these will work at the end. Greek results were also more positive that German and Italian ones, which


August 2006 18

was expected, considering the time of the tests, as they took place 3 months after the rest, thus significant improvement was applied already to the initial system. Overall, a significant number of foreseen functionalities were found to work as expected in all the test sites. All the basic functions worked perfectly and even several of the more advanced ones. WP7: Demonstration pilots Objectives • Performance of short- and long-term user tests. • Assessing the IM@GINE IT usability, usefulness and user acceptance. Starting point for each objective (SoA) • The system was assessed based on the methodology of CONVERGE project (TR1101)

guidelines for the assessment tools (questionnaires) to be used for an EU project, as well as previous experience.

Work performed and end results IM@GINE IT innovative system is composed of a set of infomobility services that can be provided to the user through the mobile phone, the mobile PC, the PDA and the car. Thus, in order to evaluate the overall system, all the above devices/modes were tested by 94 users in 5 pilot sites. The main focus of the demonstration tests was on the users’ opinion towards system usability and user acceptance, which reveal the possibility for the system penetration into the market. The testing period was in May-June 2006 for all the test sites. The evaluation tools used (6 questionnaires in total, presented in WP6) were specified since the early stages of the project, and are reported in Deliverable 6.1. Through the demonstration tests, all aspects of the system acceptance by the users were examined, such as its user interface, its functionality, the available services, its capabilities and limits. An overview of the total number of pilots participants per pilot site is shown in the following table:

Device used Pilot site Total no. of users per site Mobile

phone Smartphone Desktop

PC Laptop PDA In-

car

Germany 18 - 18 - - - -

Greece 20 - - 15 - 15 5

Finland 7 - 1 3 3 - -

Hungary 22 - - 18 4 - -


August 2006 19

Italy 20 10 3 - - 4 3

Intra site 7 2 - 1 - 4 -

Total 94 12 22 36 7 23 8

Table 1: Number of participants per site.

Thus, all the devices have been tested and more than one device is evaluated in 4 pilot sites. The results suggest that the system is accepted by the users, with, however, certain deliberations for specific issues. The comparison of all the pilots sites results reveal that most countries have more or less a common view towards the newly developed system, apart from the Finnish users that present a more conservative attitude towards it. In general, very big SDs are calculated for the users responses, leading to big confidence intervals. Thus, the results from users per pilot site may not be indicative of those that would arise by a bigger sample of participants; in other words, more users need to test the system in the future. The overall user acceptance rating for all the pilot sites is presented below. Results are based on the average scoring of each parameter. From a first glance it can be seen that Greece and Italy are the 2 countries that have provided the highest scores, i.e. the most positive results. On the contrary, the Finnish participants have provided the most negative answers.

User acceptance - comparison

00,5

11,5

22,5

33,5

44,5

usefull

pleasant

effecti

ve

reliable

helpful

desirable

enhancing

general ass

essm

ent

Ave

rage

mar

king

Hungary

Finland

Germany

Greece

Italy

Figure 9: Overall user acceptance average results – comparison (results are given in a 5-point scale, from negative to positive).

Overall, the usefulness and helpfulness are rated above the threshold by all countries. Most of the rest factors are also rated above the threshold from 4 countries. WP8: Dissemination, Exploitation and Business Plans Objectives • To provide management of all administrative and non-technical aspects of the project.


August 2006 20

• To provide technical management of the project. • To provide continuous monitoring of the project progress, quality control and assurance

to all project deliverables. Starting point for each objective (SoA) 1. IM@GINE IT business model adopts an innovative “service network” concept, which is

the SoA for e-commerce applications, and also solves the problem of multi-content source pan-European coverage, within this context. Market analysis for a multi-player environment (entire Consortium) and complex exploitation plan is touched only in previous research projects, such as IMAGE, which can be considered as state of the art for the current work.

2. SoA in standardization concerns de jure work of CEN & ISO relevant committees, as well as other initiatives in the area: FIPA, W3C. Main focus of IM@GINE IT is on ontology definition, and relevant state of the art is at embryonic level, and mainly for tourims/travel domain (previous FIPA work, some research work within SATINE project, etc.).

Work performed and end results The dissemination actions of the project were very strong, with the following activities performed:

• Oral presentations in 12 international Conferences. • Publication in one journal. • Three demonstrations. • Three newsletters. • Design and print of project posters and leaflets. • Construction of project web site (www.imagineit-eu.com). • Two press reports (in IST results web page and a Greek newspaper).


August 2006 21

Figure 10: Screenshot from the web site.

In addition, to the above activities, 2 workshops were successfully organised, one in the early stage of the project (in Budapest, on 25 October 2004, with the participation of 31 experts) in order to receive feedback on the development plans and one at the end (in Turin, Italy on 7 June 2006, with 39 attendants), presenting the results. All the dissemination actions, aiming also to raise public awareness, are reported in D8.4 (public). There are 6 exploitation approaches defined within the project:

• Approach 1: The consortium (i.e. the relevant “product” owners) markets software licenses to big B2C agents (the “Clients” in this case).

• Approach 2: The consortium (i.e. the relevant “product” owners) markets entire set of software licenses (MAS & B2C platform & device applications) to one big system integrator and/or hosts and/or device manufacturers (the “Clients” in this case).

• Approach 3: The consortium (i.e. the relevant “product” owners) markets relevant software licenses (i.e. MAS) to a B2B platform (the “Clients” in this case), who will set up the IM@GINE IT B2B platform and promote the system to B2C agents and/or attract new content providers.

• Approach 4: The consortium itself sets up, and operates the IM@GINE IT B2B platform.

• Approach 5: The consortium (i.e. the relevant consortium’s content providers) creates a service providers alliance, which will adopt the IMAGINE-IT ontology.

• Approach 6: “The consortium (i.e. the relevant consortium’s device manufacturers or anybody who can provide access of end users to downloading applications) populates consumer devices with device applications.


August 2006 22

Potential customers, value chain, operational model, products and roles of partners, IPR management as well as a marketing strategy were identified for all 6 exploitation approaches. Each exploitation approach was assessed on a SWOT methodology basis. Following the previous mentioned analysis, the project presented an elaborated business model for exploitation of the IMAGINE-IT system. The business model is built on the most preferable and feasible combination of exploitation approaches. In this framework it is considered that several exploitation approaches may run in parallel. The main value proposition is modularity and multiple targeting of the system deployment, in this framework IM@GINE IT will be promoted as Enabling Tool to the entire chain of infomobility service. A variety of commercial packages of products and pricing models are defined. A Project-to-Market taskforce was established, aiming to provide recommendations and to create market opportunities for IM@GINE IT by:

• Developing strategies to influence the market. • Identifying sectors, market size, volume and barriers. • Prioritizing market development needs. • Promote public awareness.

The External P2M task force includes members from four nations: Germany, Greece, Italy and Finland. The external P2M Task Force members are composed of:

• MNO’s (Mobile network operators). • Equipment suppliers (device manufacturers). • Research institutions and network operators.

Finally, the project performed a transferability analysis of the research results regarding the possibility of the system to migrate to different devices, content sources, networks and commercial platforms. All the above results are included in D8.2 (confidential). The exploitation plans were finalised and included also in D8.2. Standardisation activities fall in this WP, where a review of existing relevant standards to IM@GINE IT technological and development areas was performed. The results were grouped according to 8 technological areas defined for the project. After the system development and testing, the developers provided data on the compliance of their system with existing standards (in a standards compliance template), with adequate explanations in negative cases. In total, the project activities abide in 37 existing standards, from various categories. Furthermore, due to the innovative nature of IM@GINE IT outcomes, 7 new standardisation actions have been proposed, based on the experience gained during the project life, as well as proposal for 5 modifications of existing ones. WP9: Risk analysis and provision of guidelines Objectives • To develop guidelines and recommendations for suppliers, providers, operators and

authorities that would permit: 1. an easy transfer of the IM@GINE IT Platform to other sites not involved in the

project;


August 2006 23

2. content and service providers to interface the IM@GINE IT platform. • To perform a thorough risk analysis on all selected technological solutions and

developed modules, in order to identify mitigation strategies, for the most critical of them.

Starting point for each objective (SoA) The Risk analysis methodology is based on an extended FMEA methodology, developed within ADVISORS project. Work performed and end results The risk analysis methodology distinguishes the potential technical, legal, behavioural and organizational risks. For each risk, a risk number is estimated and a mitigation methodology is proposed. The initially identified (a priori) 66 risks for the project were correlated with feedback from the verification and demonstration tests, as well as internal tests, that were performed during the various steps of the system and the individual components development. According to the feedback received by the pilots partners and the developers, 15 technical, 3 behavioural, 1 legal and 6 organisational risks have been met by the developers/pilots, while 9 technical, 6 behavioural, 5 legal and 6 organisational risks were not encountered at all. Finally, 10 newly encountered risks, that were not foreseen at the beginning of the project, are reported. All the relevant results are include din D9.1 (restricted document). In D9.2 (public) guidelines are included for the IM@GINE IT system use. More specifically, there are three sections, dealing with the following issues:

• System Overview and Functionality. • Installation Guidelines. • Guidelines for Content and Service Providers.

WP10: Project management Objectives • To provide management of all administrative and non-technical aspects of the project. • To provide technical management of the project. • To provide continuous monitoring of the project progress, quality control and assurance

to all project deliverables. Starting point for each objective (SoA) Not relevant. Work performed and end results The project management was successfully performed, in terms of administrative, technical and quality management. Such responsibility includes the efficient management


August 2006 24

of the Consortium with provision of support to them, the preparation of administrative documents and the coordination of all technical activities. Also, all the project deliverables and outcomes underwent peer review, based on which they had to be updated in order to satisfy the reviewers’ comments and thus be improved. 1.1.5 Impact of the project on its industry or research sector The main objective of the project is the development of the IM@GINE IT platform, which provides multi-modal transport planning and support services throughout Europe. The introduction and deployment of this platform has thus a two-fold impact on the European infomobility market. Regarding the end users, IM@GINE IT platform facilitates a single access point for personalised, location-based, static and dynamic intermodal transport information, mapping and routing, navigation and other related services anytime anywhere in Europe. Regarding the commercial aspects, the IM@GINE IT system further enhances existing content “products”, owned by various service providers (content providers & content aggregators), by synthesising added value services to be retailed by B2C agents through devices hosting IM@GINE IT application. With respect to this latter impact, the IM@GINE IT Consortium devised a business model and respective way to the market for commercial exploitation and use. The overall IM@GINE IT “product” is flexible and distributed, and thus can be decomposed to a variety of “product commercial packages” according to the requirements of the client (demand-driven) and/or the exploitation approach (supply-driven). There are multiple market targets. For each market target different products/commercial packages can be promoted. The Entry Strategy is based on Low Prices, while the entire business model concept is based on a “market match making” process. Due to its modular and multi-layer de-composition of the overall product, the targeted audiences cover the entire chain of the infomobility service chain. While a client who has purchased the product can operate it independently, there is an added value if two complementary clients of IM@GINE IT work together. In that case, the consortium gains also from royalties (transaction based model), when the two clients cooperate through the agent system. To illustrate this with an example: a B2C agent, client of the Consortium, uses services of a new service provider, who has also purchased a service provider agent; for each transaction the Consortium will claim a % of the revenue generated in this chain. To establish this role, the exploitation leaders maintain records of client and initiate match-making marketing actions. Moreover, some of the customers’ categories, could play the role of re-sellers of the project’s products within the overall value chain. For example, the B2B platforms purchasing MAS, could then resell the device side products to their clients, i.e. B2C agents.


August 2006 25

As a result of the above mentioned strategy, IM@GINE IT becomes the “glue” and catalyst for the enhancement of Infomobility business community at European scale. In the cases that any service provider or device facilitator develops own agent-based and semantic web solutions based on the free of charge Ontology “product”, then they owe no royalties to the Consortium, except if the Consortium brings together two complementary players of the value chain. This business scenario brings no extra revenue, but enhances the overall value of the product and contributes to the same objective mentioned above. The royalties are not applicable for ASP services provided by members of the Consortium. The driving forces within the Consortium thus are the following:

• High penetration of agent based software solutions at different parts of the value chain may generate revenues from royalties.

• High penetration of agent based software solutions may also drive market success of ASP products.

• Promotion and wide use of the ontology, although not directly generating revenues may enhance the overall value.

Note: the above described business model covers the cases of exploiting a combination of products, as a package. Each partner makes own plans for exploitation of their products in an independent manner.

1.1.6 Current relation of project to the SoA The detailed objectives per Workpackage and the description of work that has been performed to fulfil them, are given in each individual Workpackage. However, an overview of the state of the art is given here, as an introduction to our Dissemination and Use Plan. According to a study carried out by the magazine ONLINE TODAY (2002), 69% of the internet users use the internet to compare hotel prices, 28% for booking flight or rail tickets and 25% for booking hotels. This vast market is gradually getting mobile. Experts from the GARTNER GROUP (financial Times, 2002) believe that in 2004 MMS will have a market of 23 billion €. The figures below display the experienced and foreseen “boom” in the worldwide location-based services as well as mobile consumer service revenues in Europe.

Figure 11: WLS Users worldwide. Figure 12: Mobile consumer services revenues by mCommerce sector.


August 2006 26

And yet, the forecasted rapid gains seem to be more and more delayed and even endangered by strong competition from other regions, such as iMode, the “hyper service” from Japan. While the end user (“passenger”) perceives the transport network as infinite and seamless, neither the supply of physical transport services nor the provision of travel information services is in reality close as such. For this reason the passenger is obliged to an intermodal chain of transport information, as per the physical movement itself. The ITS industry supporting, or supposed to support, the intermodal transport, on the other hand, is quite segmented, as per geographic boundaries, transport mode (i.e. private vs. public), distribution of content, as well as communication means. Personal end users profiles, differences in culture/language and user interface preferences are rarely taken into consideration. Clearly, there is a need for intelligent and personalised infomobility services, covering the whole travel chain and being Europe-wide and flexible: IM@GINE IT initiative intends to meet exactly this need. Distribution of content: Main organisational and technical obstacles today are hindering seamless multi-modal services. The most important is the distribution of the necessary partial information, as: • Private traffic databases with routers are clearly separated from Public Transport (PT)

information systems. • Within the private traffic mode, dynamic routing plays an important role. However, this

dynamic data is generated in separate sources, close to its origin. • Also within PT, timetable information is held in several databases of regional and

national coverage or related to a local or nation-wide operator. • Flight information and booking facilities are also stored in separated databases due to

the growing number of low cost airlines. • Long distance bus / coach as well as ferry services are not available in an overall

database in the internet like trains and flights by now. • Pedestrian and bicycle routers are at least separate components. This distributed landscape of relevant routing information probably remains existing and will become even more important with increasing availability of any kind of dynamic information. The distribution of the information sources leads to a: • Lack of integration: The high variety of different distributed data sources leads to a

lack of format consistency and standards. The data sources are mostly owned and supported by different institutions, which until today focused on proprietary systems.

• Different business models: There are different business models for generating the content of infomobility services. Also transport modes and content have different approaches in the different countries and regions. Current business models are limited and cannot be extended to a pan-European business model.

• Official legal constraints: Talking about a pan-European service also legal constraints might play a major role. Business models not only have to focus on b2c relations, but also on b2b and the mixture of both: mobile work forces.

• Private legal constraints: International processing of private user data is a very critical point. The European and national legislation framework has to be considered very carefully. Many previous mobile services failed because the providers could not guarantee the security of private user data.

• VAD’s may differ between cultures: Depending on the culture, Value Added Services will differ from region to region. An obvious example is multilingual services.


August 2006 27

• Technological constraints: Today’s network transfer rates are far too low and data transfer costs are much too high in many countries. As long as these obstacles to the successful introduction of mobile ITS services are not removed, they will remain in niches, only used by “pioneer” users.

• Functionality within different HMI (Human Machine Interface) environments (in-car HMI, web browser, mobile phone) is very different, thus posing problems in offering seamless and self-explanatory services.

• Service roaming constraints: Another issue covering several of the above points is the ability of international roaming of infomobility services and the roaming of private user data.

AMBIESENSE is a very good example of context-aware & ambient intelligence system. The main project’s idea is quite close to the IMAGINE-IT objectives: personalization, context awareness, intelligent agents and services on the move. In this perspective the analysis of the AMBIESENSE concept provides with useful requirements in these areas addressed. On the other hand the technical solution selected by AMBIESENSE, namely that of context tags and proximity wireless communication with mobile devices, is quite different from the one proposed by IMAGINE-IT. Nevertheless, AMBIESENSE is one of the projects that IMAGINE-IT will take into account for benchmarking its results.

MAPPED is a specific target research project that has similar goals in some areas compared to IM@GINE IT. One of the main differences is, that the user group of MAPPED is comprised of people with disabilities of any type. The full title of the project is thus: “Mobilization and Accessibility Planning for People with Disabilities.”

Many disabled users are prevented from accessing functionally and socially important activities such as shopping, visiting public parks, theatres etc. because of a lack of real-time accessibility knowledge.

MAPPED intends to provide users with the ability to plan excursions from any point to any other point, at any time, using public transport, their own vehicle, walking, or using a wheelchair, taking into consideration all their accessibility needs. In addition the project intends to provide the users with location-based services that are specifically adapted to their accessibility needs:

• a multi-modal route planner that allows for disability specific routing information and reservation of accessibility services;

• geographically referenced information about accessibility to POI, etc;

• a user interface which is adapted to the special needs of the targeted user group. The ASK-IT integrated project aims at establishing Ambient Intelligence (AmI) in semantic web enabled services, to support and promote the mobility of Mobility Impaired people, enabling the provision of personalised, self-configurable, intuitive and context-related applications and services and facilitating knowledge and content organisation and processing. Except of the user groups ASK-IT could be seen as follow up in many areas of expertise, as for example in:

• ontology development; • agent development; • web service development;


August 2006 28

• inter-modal routing.

The results of IM@GINE IT in this fields constitute a valuable input to the ASK-IT project, and the ASK-IT partners are already informed about potential synergies between the two projects.

Thus, the main aim of IM@GINE IT was to provide one and single access point through which the end user can obtain location based, intermodal transport information (dynamic and static), mapping & routing, navigation and other related services everywhere in Europe, anytime, taking into account personal preferences. Thus, the key phrase behind IM@GINE IT is: facilitation of seamless travel in Europe.


August 2006 29

1.2 Dissemination and Use The full list of publications of the project follows below:

Date Title Type Type of audience

Countries addressed

Responsible partner/

Author(s)

For 2004 March 2004

Project web site Web site Public Worldwide

HIT

March 2004

Project Posters/flyers Posters/flyers Public EU countries

HIT

24-26 March 2004

Demo of IMAGE project system, enlarged with new IM@GINE IT functionalities and project concept Poster.

Exhibition New Delhi, Euroindia 2004 event

Worldwide

HIT, TIETOTALO

22 – 23 March 2004

Seamless access to location based, personalised transport and tourism services.

Conference ”Science and Traffic Development” ZIRP 04, Zagreb, Croatia

Research EU countries

MTC, TREDIT Anžek

13-16 April 2004

Combining Gaia and JADE for Multi-Agent Systems Development

Conference 4th International Symposium “From Agent Theory to Agent Implementation” (AT2AI4) at the 17th European Meeting on Cybernetics and Systems Research (EMCSR 2004), Vienna, Austria

Higher education and research

EU countries

SISO

24-26 May 2004

Integrated, Interoperable and Multimodal Location-based ITS Services

Conference European Congress and Exhibition on Intelligent Transport Systems and Services, Budapest, Hungary


EU countries

HIT TREDIT PTV SISO

24-26 May 2004

An Enlarged Market for ITS: The End Users



EU countries

TOPO

June 2004 1st electronic project Newsletter

Newsletter Research EU countries

HIT

4-8 July 2004

Location based Multi-modal Transport information services based on the use of intelligent software techniques

Conference 10th World Conference on Transport Research (WCTR 2004),


EU countries

TREDIT HIT MTC


August 2006 30


Countries addressed


Author(s) Istanbul

25-27 October 2004

The Navigation Map of Hungary Serving Safe Transport

Conference On Safe Roads in the XXI. Century, 3rd Conference Budapest, Hungary


EU countries

TOPO

For 2005

January 2005

2nd project electronic Newsletter


HIT

June 2005

Service network enabler of multi-modal transport information & booking services: A Greek case study

Conference ITS Europe ’05, Hannover, Germany


EU countries

TREDIT HIT SISO

June 2005 Project demo Exhibition ITS Europe 2005


EU countries

PTV, HIT TREDIT HACON

22-27 July 2005

Optimized HCI representation for multimodal infomobility services within IM@GINE IT

Conference HCI 2005, USA


Worldwide

MMS TREDIT PORSCHE

22-27 July 2005

Multi-Agent System for personalized and context-related info-mobility services



Worldwide

SISO HIT

13 October 2005

Project demo Exhibition ASK-IT International Workshop


EU countries

PTV HACON HIT

17-19 October 2005

In-Vehicle configuration of IM@GINE IT

Conference EAM 2005, Athens, Greece


EU countries

HIT

6-10 November 2005

Implementing Intelligent Agents into a vehicle for providing personalised services and support to the driver

Conference ITS World 2005, USA


Worldwide

HIT

December 2005

An Agent-based System for Infomobility Services

Conference EUMAS 2005 Belgium


Worldwide

SISO

For 2006

February 2006

Disseminate project’s results and views to ISHTAR project’s surveys

Survey Research projects

EU countries

TREDIT

April 2006 The Gaia2JADE Process for Multi-Agent Systems Development.

Journal Applied Artificial Intelligence, 20(4-5)


Worldwide

SISO

Table 2: Project publications.


August 2006 31

The press reports published during the project are listed in the following table:

Publication name Title of article Details of publication Date IST Results web page (see figure below)

Mobile personal assistant for travel information

http://istresults.cordis.europa.eu.int/index.cfm/section/news/tpl/article/BrowsingType/Features/ID/81610

April 2006

‘Popular Sciences’ magazine of the Greek newspaper ‘Kathimerini’.

“The IM@GINE system and its benefits for you”

To be provided after the publication

July 2006

Table 3: Project press reports.

Figure 13: IM@GINE IT article on IST results web page.


August 2006 32

The exploitable products of the project are 20 and are listed below:

N. Exploitable product Type Classification Expl. Horizon

Lead Partners

Product’s target

1 Multi Agent System (MAS) for e-Market Place (including bluetooth agent, events handler agent and personalisation algorithm of HIT)

System Primary 2-5 years SISO, HIT B2C agents B2B platforms

2 Service Provider Agent Module Primary 1-4 years HIT, PTV, MMS, TOPO

B2C agents B2B platforms Service providers

3 Interface Agent Module Primary 1-4 years SISO B2C agents B2B platforms

4 Nomad device Personal Assistant Agent

Application

Secondary 1-3 Years SISO B2C agents Device manufacturers Final consumers

5 Nomad device Transport Mode Agent

Module Primary 1-3 years HIT B2C agents Device manufacturers Final consumers

6 HMI design Application

Secondary 1-3 Years Porsche B2C agents Device manufacturers Final consumers through products’ #7 & #8

7 Smartphone Nomad device core application

Application

Primary 1-3 Years MOTOROLA,

B2C agents Device manufacturers Final consumers

8 PDA Nomad device core application

Application

Primary 1-3 Years CRF B2C agents Final consumers

9 Smartphone Device Booking Application

Module Secondary 1-4 Years TREDIT B2C agents Device manufacturers Or E-travel shop and/or


August 2006 33


Lead Partners

Product’s target

Booking system 10 Server side interface to

booking systems Module Secondary 1-4 Years TIETOTA

LO B2C agents B2B platforms Or E-travel shop and/or Booking system

11 Data Management Module software platform

Modules & Services

Secondary 1-3 Years TIETOTALO

B2C agents B2B platforms Or E-travel shop

12 B2C Server System Primary 1-4 years MMS B2C agents

13 Smartphone Off Board navigation application

Module Secondary 1-4 years MMS B2C agents B2B platforms Device manufacturers

14a German Web Service Platform

Modules & Services

Secondary 1 year PTV B2C agents B2B platforms

14b Italian Web Service Platform

Application & content

Secondary 1-3 years MMS B2C agents B2B platforms

14c Turin Web Service Platform

Application & content

Secondary 1-3 years 5T B2C agents B2B platforms

14d Hungarian Web Service Platform

Software/application & content

Primary/Secondary

1-2 years TOPOLISZ

B2C agents B2B platforms

14e Greek Web Service Platform

Software & content

Secondary 1-3 years TREDIT PTV, AIA


14h Finnish Web Service Platform

Software & content

Secondary 2 years TIETOTALO


15 Common Specs for travel and tourism ontology

Specifications

By-Product 1-4 Years IM@GINE IT Consortium

B2C agents B2B platforms Or Content/Service providers

16 Agent Communication Protocol

Application

1-4years SISO B2C agents B2B platforms Or Content/Service providers

17 In-Door Routing Module Secondary 1-3 years PTV B2C agents


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Lead Partners

Product’s target

and Service

B2B platforms

18 Inter-modal routing service Module and Service

Primary 1-3 years PTV, HACON,


19 Web service for navigation in DC car

Module and Service

Secondary 3 years DC B2C agents B2B platforms

20 IM@GINE IT platform System Primary 2-5 years IM@GINE IT Consortium

Table 4: Exploitable products.


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2. Final plan for using and disseminating the knowledge

Exploitable knowledge and its Use

ASK-IT IP has exploited IM@GINE IT, by integrating all the IM@GINE IT supported services, and by using the IM@GINE IT ontological framework (by incorporating the basic ontological concepts of IM@GINE IT services) for the ASK-IT ontology. Furthermore, the mapping procedure (from pilot-specific services) to IM@GINE IT supported ontological concepts is adopted also in ASK-IT. The exploitable products of the project are 20 and are listed below:


Lead Partners

Product’s target

Comments

1 Multi Agent System (MAS) for e-Market Place (including bluetooth agent, events handler agent and personalisation algorithm of HIT)

System Primary 2-5 years SISO, HIT B2C agents B2B platforms

2 Service Provider Agent

Module Primary 1-4 years HIT, PTV,MMS, TOPO

B2C agents B2B platforms Service providers

The module for exploitation is by offering consulting services to new service providers so that they build their own agents

3 Interface Agent Module Primary 1-4 years SISO B2C agents B2B platforms

4 Nomad device Personal Assistant Agent

Application

Secondary 1-3 Years SISO B2C agents Device manufacturers Final consumers

5 Nomad device Transport Mode Agent

Module Primary 1-3 years HIT B2C agents Device manufacturers Final consumers

Possible participation in spin off company or possible common exploitation with SISO, as module of its MAS integrated system

6 HMI design Application

Secondary 1-3 Years Porsche B2C agents

The result can be related to the


August 2006 36


Lead Partners

Product’s target

Comments

Device manufacturers Final consumers through products’ #7 & #8

automotive market since in the project has been considered the cooperation among nomad device and in vehicle telematic platform

7 Smartphone Nomad device core application

Application

Primary 1-3 Years MOTOROLA,

B2C agents Device manufacturers Final consumers

8 PDA Nomad device core application

Application

Primary 1-3 Years CRF B2C agents Final consumers

9 Smartphone Device Booking Application

Module Secondary 1-4 Years TREDIT B2C agents Device manufacturers Or E-travel shop and/or Booking system

10 Server side interface to booking systems

Module Secondary 1-4 Years TIETOTALO

B2C agents B2B platforms Or E-travel shop and/or Booking system

11 Data Management Module software platform

Modules & Services

Secondary 1-3 Years TIETOTALO

B2C agents B2B platforms Or E-travel shop

12 B2C Server System Primary 1-4 years MMS B2C agents

13 Smartphone Off Board navigation application

Module Secondary 1-4 years MMS B2C agents B2B platforms Device manufacturers

14a German Web Service Platform

Modules & Services

Secondary 1 year PTV B2C agents B2B platforms

14b Italian Web Service Platform

Application &

Secondary 1-3 years MMS B2C agents B2B platforms


August 2006 37


Lead Partners

Product’s target

Comments

content 14c Turin Web Service

Platform Application & content

Secondary 1-3 years 5T B2C agents B2B platforms

14d Hungarian Web Service Platform

Software/application & content

Primary/Secondary

1-2 years TOPOLISZ


14e Greek Web Service Platform

Software & content

Secondary 1-3 years TREDIT PTV, AIA


Mapping, routing, geocoding web services provided by PTV. TREDIT integrates those into a common and more complex service platform. Flight events provided by AIA

14h Finnish Web Service Platform

Software & content

Secondary 2 years TIETOTALO


15 Common Specs for travel and tourism ontology

Specifications

By-Product 1-4 Years IM@GINE IT Consortium

B2C agents B2B platforms Or Content/Service providers

16 Agent Communication Protocol

Application

1-4years SISO B2C agents B2B platforms Or Content/Service providers

17 In-Door Routing Module and Service

Secondary 1-3 years PTV B2C agents B2B platforms

Product will be continually enhanced and may lead to an in-door navigation application

18 Inter-modal routing service

Module and Service

Primary 1-3 years PTV, HACON,


Integration with off-board navigation planned for a later step

19 Web service for navigation in DC car

Module and Service

Secondary 3 years DC B2C agents B2B platforms

20 IM@GINE IT platform

System Primary 2-5 years IM@GINE IT Consortium

The overall product of the project is the IM@GINE IT


August 2006 38


Lead Partners

Product’s target

Comments

system, that should be mentioned in this work

Table 5: Exploitable knowledge and its use.

A short text describing each exploitable product follows below:

Multi Agent System (MAS) for e-Market Place (including bluetooth agent, events handler agent and personalisation algorithm of HIT)

This product is a FIPA compliant agent platform hosting a broker agent with the optional capability to host one or more provider agents. The broker has the capability to federate with other brokers in other such platforms, thus forming a distributed service network.

Service Provider Agent Agent-based software, that enables to package a complex service, based on a number of "sub" services, locally added value, and to advertise it on the Service Integrator Application by means of a Broker Agent.

Interface Agent This product is a FIPA compliant agent platform hosting an interface agent (IA). The interface agent provides credentials to personal assistant agents (PAAs) that want to get the IM@GINE IT services. It provides credentials valid for service by a specific (local) broker agent. The IA monitors user transactions and can implement a variety of business models (prepayment, monthly payment, etc), while the one developed for this project is recording user transactions (monthly payment scheme).

Nomad device Personal Assistant Agent This product is a FIPA compliant agent platform hosting a personal assistant agent (PAA) and, optionally, a transport mode agent (TMA). The TMA “feels” the user environment and can assist the PAA by intelligently inferring the user travel mode (e.g. in car, on foot, in bus, etc). The PAA retains a user profile and learns about the user habits, as to what points of interest the user prefers to see around him/her and which travel chain is best for him/her in multi-modal trip planning.

Nomad device Transport Mode Agent The TMS monitors a user’s route and based on data regarding his/her position coming through GPS and a logical positioning method it can follow the user’s progress in his/her route plan and can report any change in transport type or if he/she follows his/her trip while he/she is moving. Also, it can notify the user about relevant information for his/her current segment.

HMI design Specification and development of a multi-device HMI (PDA, mobile phone) for the application IM@GINE IT.


August 2006 39

Smartphone Nomad device core application Smartphone Nomad Device application enables the target device accessing the IM@GINE IT services. The application is in charge of handling the interaction between the end user (therefore the HMI) and the Multi Agent system via the Personal Assistant Agent (PAA) and the Transport Mode Agent (TMA) that runs on the device.

PDA Nomad device core application PDA Nomad Device application enables the target device accessing the IM@GINE IT services. The application is in charge of handling the interaction between the end user (therefore the HMI) and the Multi Agent system via the Personal Assistant Agent (PAA) and the Transport Mode Agent (TMA) that will run on the device.

Smartphone Device Booking Application The booking application on the device is a software module, which allows end user management of hotel & travel booking requests. It is developed for Smart phone use. It is an add-on module able to communicate with both on-device IMAGINE IT personal assistant agents as well as server side modules (through http wireless communication). While it could be viewed as a core IM@GINE IT application it can also be viewed as a stand alone module.

Server side interface to booking systems

Software module for interfacing external booking systems, as FIDELIO hotel booking system. The work of this activity concerns the development of interfaces and a data handling management module. It includes: a) a web service to the ticketing application (as a web service), as well as b) a web service for the IM@GINE IT platform; being able to communicate with agents.

Data Management Module software platform The DMM serves all other part’s of IM@GINE IT platform and offers a single gateway to data which is obtained from different sources.

B2C Server

The B2C Server module is acting as a B2C Operator for the IM@GINE IT pilots. It contains the User Profile Database library and provides a web repository for application downloading (either via internet or via OTA).

Smartphone Off Board navigation application The navigation application is an external application integrated into the IM@GINE-IT smart phone nomad device application. It is a Java MIDP compliant application implementing an off-board navigation. Maps and routes are downloaded dynamically from the MMS navigation server and are updated to the current traffic situation and to the latest TeleAtlas cartography version.

German Web Service Platform The German Web service platform in a modular platform based on Java for the business logic and C++ for the server technology. The output of the platform is available through various channels of which SOAP Web services are of major concern. The platform provides all kinds of mobility services to the B2B customer, including mapping, (dynamic) routing, geocoding, POI management, traffic information, proximity search, etc.


August 2006 40

Italian Web Service Platform The Mizar Mediaservice Map-and-Go Web Mapping system is the platform used for cartographic applications. It is a web oriented system based on industrial standards and provides building blocks that can be easily integrated in external systems. The platform offers a complete control over different geographic layouts and formats.

Turin Web Service Platform

5T has already designed and developed a large set of web services; some of these services have been already realized following the Imagine it ontology .

5T will use the IM@GINE IT ontology as main reference in developing new web services and will select strategic services among already existing in order to make available a set of core services consistence with the IM@GINE IT ontology.

Hungarian Web Service Platform In the frame of IM@GINE IT, Topolisz established the Hungarian web service frame software, which can be promoted through the exploitation to a substantial product in a 1-2 year period. In addition, this web service technology can be connected to different applications of Topolisz, like on line traffic service through Internet and mobile devices. This can be the base of not only touristic, traffic information, route optimization services, but also professional applications, like on line fleet management systems, or transport logistic systems.

Greek Web Service Platform

TREDIT implemented a “local” (Greek site) platform that integrates basic & existing, site’s service/content:

Car and pedestrian routing for Athens & Thessaloniki through the PTV server. Combined modes, interurban public transport (PT) routing through the Greek

INTELLECT project. The public transport modes include: domestic flights, railway and maritime transportation.

Intermodal routing by combining the PTV’s & Intellect’s servers. Interurban public transport information through the Greek INTELLECT

project. Mapping and geocoding services for the area of Athens & Thessaloniki

through the PTV server. Point of interest (POI) search through TREDIT’s DB. Dynamic flight information arriving/departing from Athens airport also

through AIA’s server.

Finnish Web Service Platform The Finnish site platform is operated by Tietotalo Infocenter Ltd. The gateway to Finnish IM@GINE IT system is the GoFinland portal. The Finnish site implemented a platform integrating the following services / content: PT routing, POI and event info, PT timetable info, hotel reservation.

Common Specs for travel and tourism ontology

The project developed an ontology framework that describes in detail the single steps that have to be undertaken in order to implement an overall ontology between a network of service providers and an agent platform, that is mediating between the users request and the service offer. Subsequently, the relevant elements of the


August 2006 41

transport domain are captured and specified into a common ontology, and then the IM@GINE IT service providers map their existing web services to developed ontology.

Agent Communication Protocol The FIPA compliant protocols, by which the different agents involved in the IM@GINE IT system communicate and coordinate their actions. Using these protocols third parties can implement their own provider agents, personal assistant agents, etc.

In-Door Routing The indoor routing application will provide maps for large buildings such as airports and train stations. The routing network will be based on the building plan and enable the user to find his/her way from the entrance to his/her destination.

Inter-modal routing service Inter-modal routing service covering central Europe and including a variety of travel modes, including trip planning with flight databases. The service can be optimised by the user, entering different parameters in the options section. In addition, the service is offered as a Web service for the integration in other applications, travel portals or customer specific platforms. The service includes the features like geocoding, mapping, proximity search and routing.

Web service for navigation in DC car The combination of local, national site service platforms, the MAS, B2C servers and device applications comprise the IMAGINE-IT service network, which enables the integrated, IM@GINE IT services delivery to the end user. In this framework, the B2B part of the Service Network, comprising of the site level web services, MAS and device applications is the “IMAGINE-IT Platform”. The IMAGINE-IT platform will be operated by the Consortium as a Pan-European service delivery mechanism.

IM@GINE IT platform

The IM@GINE IT platform is the combination of individual software modules developed (Knowledge) in the IM@GINE IT project. More specifically, the IM@GINE IT platform includes site level web services, DMM, MAS and device applications, and utilises the IM@GINE IT ontology and metadata definition for operation. Altogether, those modules constitute an expandable B2B portal, which can provide location based, personalised, multi-modal and cross-border traveller information through distributed content sources. More data for each product, including market price, etc. can be found in Deliverable 8.2 (confidential).


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Dissemination of knowledge The full list of publications of the project follows below:


Countries addressed


Author(s)

For 2004 March 2004

Project web site Web site Public Worldwide

HIT

March 2004

Project Posters/flyers Posters/flyers Public EU countries

HIT

24-26 March 2004

Demo of IMAGE project system, enlarged with new IM@GINE IT functionalities and project concept Poster.

Exhibition New Delhi, Euroindia 2004 event

Worldwide

HIT, TIETOTALO

22 – 23 March 2004

Seamless access to location based, personalised transport and tourism services.

Conference ”Science and Traffic Development” ZIRP 04, Zagreb, Croatia

Research EU countries

MTC, TREDIT Anžek

13-16 April 2004

Combining Gaia and JADE for Multi-Agent Systems Development

Conference 4th International Symposium “From Agent Theory to Agent Implementation” (AT2AI4) at the 17th European Meeting on Cybernetics and Systems Research (EMCSR 2004), Vienna, Austria


EU countries

SISO

24-26 May 2004

Integrated, Interoperable and Multimodal Location-based ITS Services



EU countries

HIT TREDIT PTV SISO

24-26 May 2004

An Enlarged Market for ITS: The End Users



EU countries

TOPO

June 2004

1st electronic project Newsletter


HIT

4-8 July 2004

Location based Multi-modal Transport information services based on the use of intelligent software techniques

Conference 10th World Conference on Transport Research (WCTR 2004), Istanbul


EU countries

TREDIT HIT MTC


August 2006 43


Countries addressed


Author(s) 25-27 October 2004

The Navigation Map of Hungary Serving Safe Transport

Conference On Safe Roads in the XXI. Century, 3rd Conference Budapest, Hungary


EU countries

TOPO

For 2005

January 2005

2nd project electronic Newsletter


HIT

June 2005

Service network enabler of multi-modal transport information & booking services: A Greek case study

Conference ITS Europe ’05, Hannover, Germany


EU countries

TREDIT HIT SISO

June 2005

Project demo Exhibition ITS Europe 2005


EU countries

PTV, HIT TREDIT HACON

22-27 July 2005

Optimized HCI representation for multimodal infomobility services within IM@GINE IT



Worldwide

MMS TREDIT PORSCHE

22-27 July 2005

Multi-Agent System for personalized and context-related info-mobility services



Worldwide

SISO HIT

13 October 2005

Project demo Exhibition ASK-IT International Workshop


EU countries

PTV HACON HIT

17-19 October 2005

In-Vehicle configuration of IM@GINE IT

Conference EAM 2005, Athens, Greece


EU countries

HIT

6-10 November 2005

Implementing Intelligent Agents into a vehicle for providing personalised services and support to the driver

Conference ITS World 2005, USA


Worldwide

HIT

December 2005

An Agent-based System for Infomobility Services

Conference EUMAS 2005 Belgium


Worldwide

SISO

For 2006

February 2006

Disseminate project’s results and views to ISHTAR project’s surveys

Survey Research projects

EU countries

TREDIT

April 2006

The Gaia2JADE Process for Multi-Agent Systems Development.

Journal Applied Artificial Intelligence, 20(4-5)


Worldwide

SISO

Table 6: Project publications


August 2006 44

4.2 Press reports List of press reports publicising the project and its achievements:

Publication name Title of article Details of publication Date IST Results web page (see figure below)

Mobile personal assistant for travel information

http://istresults.cordis.europa.eu.int/index.cfm/section/news/tpl/article/BrowsingType/Features/ID/81610

April 2006

‘Popular Sciences’ magazine of the Greek newspaper ‘Kathimerini’.

“The IM@GINE system and its benefits for you”

To be provided after the publication

July 2006

Table 7: Project press reports.

Figure 14: IM@GINE IT article on IST results web page.

Publishable results This section is not filled, as IPR protection is pending for most of the project products.

Documents

IM@GINE IT Final Report - EUROPA - TRIMIS · OEM Original Equipment Manufacturer/Manufacturing ... UMTS Universal Mobile Telecommunication System ... PTV Planung Transport Verkehr