REBRANDING

To further strengthen our brand, increase visibility and create a clear distinction between the different IMG group companies, we recently underwent a rebranding exercise which culminated in a brand launch ceremony in March 2013 at the Kampala Serena Hotel. Dr Ruhakana Rugunda graced the occasion as Chief Guest and the event was attended by a number of our partners.

News

A world-class ICU opens

In a bid to improve the quality of critical care treatment in Uganda and the region, our intensive care unit has been upgraded to an 11 bed unit. It is by far the most advanced unit in the country boasting:

• 2 level one isolation/barrier nursing rooms

• A high-level isolation unit (HLIU) according to European Network of Infectious Diseases and CDC guidelines. The HLIU will have both negative and positive pressure airflow depending on what suits the patient

• All beds with high level Drager life support ventilators that can provide full care to all patients ranging from the new-born to the full grown adult

Issue 1. 2014

Foreword welcome to this year’s 1st edition of our newsletter. IMG is a large, dynamic and ever expanding group comprising 8 companies and we want to keep you updated on progress across the entire group. This edition is packed with updates from 2013. Please take some time to read this and share with your friends. Comments and feedback will be appreciated. We would also be very grateful if you shared your IMG story or experience with us.

Brenda Naluyima, Senior Manager Marketing & Communications

IMG medizine

INTERNATIONAL MEDICAL

FOUNDATION

• Invasive intelligent physiologic monitors that have an integrated central monitor that provide improved response to changes in patient events

• Intelligent drug infusion devices that administer life saving medication to critically ill patients; and computerized beds that can take patients’ weight and height measurements

• Intelligent point of care devices for bio-chemical assays laboratory to reduce on diagnostic waiting times including the AQT immuno-coagulation analyser, the first of its kind in the region

We are also looking at opening a paediatric ICU during the course of this year.

A new Specialist Centre for a new year

Our newly redesigned specialist centre creates a very professional and comfortable environment for our patients. You can access any of the following services:

• Urology• Neurology• Cardiology • Oncology/ Cancer Screening• Obstetrics and gynaecology• Plastic surgery• Paediatrics• Orthopaedics • Dermatology

A bigger, brighter smile for your child

The Children’s Centre is now run by a full-time paeditrician ensuring that whatever the nature of your child’s illness, a specialist is available to attend to them. We also run a comprehensive vaccination clinic which will ensure your child is protected from preventable immunizablediseases.

Opening new doors

Our Mbarara clinic moved to a more accessible location at Plot 13, Mackhan Singh Street.

Mbarara Clinic

Mukono clinic

Opening hours: Monday – Saturday, 8am – 8pm.

Opening hours: Monday – Saturday, 8am – 5pm.

Plot 4686, St. Barnabas Road, Kisugu - NamuwongoP.O. Box 8177 Kampala Uganda

Plot 4686, St. Barnabas Road, Kisugu - NamuwongoP.O. Box 8177 Kampala Uganda

In September, IMC Mukono opened its doors at Lina Towers, Jinja Road. The opening was officiated by the Deputy Mayor of Mukono. The clinic offers general doctor, laboratory and pharmacy services.

Park Royal clinic

In December, IMC Watoto moved to a new location at the Park Royal Complex (access from Buganda Road). In addition to existing services (GP, Pharmacy, Lab, Psychology and neurology), ENT services are now provided at the clinic.

New Services

The following new services were introduced at various clinics:

• ENT – Gulu & Entebbe

• Paediatrics – Jinja & Entebbe.

• Services increased at the Kololo clinic to 5 days a week.

• Gynaecology – Kitgum House & Jinja

• Physician - Gulu

Executive Clinic

Our newly opened IMC clinic at IDC caters to the busy executives that find themselves with very little time to stay on top of health checks. The clinic offers:

• Fast track services/no queues

• Access to the executive waiting lounge

• Access to pharmacy offering quality branded drugs

The Intemational Diagnostic Centre, conveniently located at Yusuf Lule Road (opposite the Golf Course) opened its doors in March 2013 and boasts the following:

• Wellness Centre

• Reference laboratory

• Imaging (including x-ray with fluoroscopy and a 40 slice CT scan)

With an increase of people affected by life-style diseases in Uganda, we recognize the need for the early detection and timely pre-vention of these. IDC offers a one-stop diag-nostic shop that will help you manage your lifestyle.

Makindye

We continue to provide free HIV counseling and testing services for high risk communities within Makindye. These include boda boda cyclists, sex workers and fishing communities through the Touch Namuwongo project.

Over 7000 individuals benefited from free HCT services in 2013.

Northern Uganda/ LiraThrough Target TB, our Lira project, over 600 benefited from TB diagnostic, treatment and home care services.

Runing for cause - Hope Ward

Our annual charity run (Hope Ward Run) took place on 17th November. The run is geared towards raising funds for complex treatment of those that are unable to afford it. The last run focused on Allan Sempagala, a 14-year-old fistula patient who underwent surgery on the 23rd January 2014. This was his 4th surgery, 2nd at IHK and we are hopeful it will be his last.

INTERNATIONAL MEDICAL

FOUNDATION

We would like to thank all that supported, the following in particular;

MTN, Daily Monitor, Kids of Africa, Kiboko Group, Sino Africa, Star Pharmeceuticals, Bancafe, Housing Finance Namuwongo,Bank of Uganda, KCCA, Kawowo Sports Media, NBS, Smart Applications, Century Bottling Company, Tona Star, Akamai Holdings, Mark Biomedical, Dash-S Technologies/Philiips, IAA-Resolution & IHSU.

IAA Healthcare partnered with Resolution, a Kenyan insurer. Through the partnership, we are now able to provide affordable health insurance throughout the region. Our panel of providers is carefully vetted to ensure quality service provision.

Safe Male Circumcision

Our free safe male circumcision programme is open to all Ugandan males over the age of 12. Over 18,000 procedures were completed last year. Procedures are done both onsite at IHK and offsite.

At IHK, service can be accessed from 8am – 5pm on Tuesdays, Wednesdays, Fridays and Saturdays. No appointment/prior booking required.

Graduation

IHSU held its 3rd graduation on 22nd December 2012 with 136 graduates in the different fields of public health, nursing and business administration -

health management at both Masters and Bachelors level. The next graduation will be held on 14th February 2014 with over 250 graduates.

University Day - A celebration of cultural diversity On 3rd March 2013, IHSU celebrated 5 years of existence. As a way of celebration, IHSU embraced all the different cultures by having a cultural gala where the students from different countries presented their cultural outfits and dances. The winning teams were Southern Sudan followed by the Iteso from Uganda. The occasion was graced by the presence of Dr. Diana Atwine, Director of Monitoring and Health Services Unit as the guest of honour.

CSR Campaigns

IHSU partnered with Reach a Hand Uganda (RAHU) with a target of visiting over 30 schools this year. Our main aim is to create awareness among teenagers living with HIV/AIDS on how to overcome stigmatization. We also work hand in hand with RAHU to peer educate teenagers about HIV/AIDS.

Nutrition Camp The IHSU research department held a nutrition health camp to the unprivileged under 5 years of age in the Namuwongo slum who were given nutritional supplements/ porridge and mothers were given soap. A big thank you to our sponsors Housing Finance and Sino Africa.

IHSU Theatre - “The Twist” IHSU staff and students staged a play at the

National Theater titled “The Twist” based on family planning and reproductive health with an objective of promoting community awareness especially on the role of men in family planning and reproductive health. The play was written in an art of comedy and tailored to reflect cultural & gender norms. Through drama, it aims at educating the public on the general population growth and roles to be played in order to control this enormous population growth.

Your Stories

To the ICU staff, thank you!

I want to take a moment to thank you and all the ICU staff once again for the care you provided my wife, Linda. Yes-terday she was moved from ICU to an acute care ward, which is a step toward full recovery. Her ‘numbers’ are all with-in acceptable ranges and her strength is returning. Doctors here are amazed at how well she continues to improve, making substantial progress each day. She can now talk, move her arms and legs, and turn herself in bed.

I also want to tell you that all the physicians who have seen her since our return have been very complimentary with respect to the level of care she received in Uganda. After reading your report, several doctors (including the head of the ICU) told me that you did exactly what they would have done had she been presented here. They noted that 50% of the patients they see who have septicemia do not survive, even with the most up-to-date equipment and ready access to state-of-the-art medicines available in a major US teaching hospital.

Each of the doctors I’ve spoken with noted that they believe her survival in a less sophisticated medical environment is a testament to your skill and professional acumen, as well as that of your staff. Clearly they admire what you did, and Linda and I appreciate that more than we can say.

We wish you all the very best and we keep you in our prayers. May God always bless you.

Warm regards, (George T. Raach - September 2013)

My son was in safe hands at IHK!

My son was transferred to the IHK intensive care unit following an accident. He had initially been admitted elsewhere. Upon admission to IHK, we were reassured that the team would take care of his needs including his personal care which I was initially skeptical about.

The family realized quickly enough that the team indeed saw to his every need and kept us informed at every stage. We also observed that the team is close knit and are well synchronised.He was eventually discharged to the main ward where we worked closely with some of the team and would like to thank one nurse in particular, Yusuf. He has now been discharged home where we will continue to receive support from the nursing and physiotherapy depart-ments. We would like to thank all that were involved in his care, in particu-lar Doctors Emma, Arthur & Chirabwire plus the ICU team as well as the nursing and physiotherapy teams.

Peruth Epenu - January 2014

IHK staff took good care of me!

I kindly extend my deepest heartfelt appreciation to especially the following Doctors: Dr. Buza Eria, Dr. Sam Bagirana and Dr. Mwesigye Micheal for the kind hearts they had towards me when treating me when I was in a critical condition with a tube in my lungs!

They made me have hope for my life, and I felt I would soon get out of my sick bed and indeed it happened within a period of one week.I would also like to thank one of the

lady doctors who was always checking on me in the early morning rounds; I believe it was Dr Jackie. I would like to take this opportunity to thank one of the nurses (Florence) who was always checking on my oxygen and sometimes putting drip for me, with her nice smile and encouraging words! I would like to thank everybody who treated me and may the Almighty God continue to bless and keep you and reward you!

I would also like to thank the whole International Hospital Administration for the good service provided. I was admitted on the night of 8th September, and discharged on the 15th of September.

God bless all of you, and keep up the good work!

Alungat Janet - October 2013

The care and attention you give is exceptional!

This is to register my appreciation to the medical team at IHK. Thank you so much for all the care, attention and treatment. I was admitted on Thursday 11th July 2013 with a lot of pain in the neck region. Special thanks to the lady who was at the reception at the time (10:00 pm). She worked fast to see to it that I was seen by a doctor. I can’t forget the sense of humour and demeanor Dr. Alice Kateregga used to convince me that I will soon regain my life. The empathy from her when I cried having learnt that she will extract synovial fluid from my spinal cord meant a lot to me. The experience she used to extract that fluid, I can’t tell. I had dreaded the entire procedure. However it was done pretty fast.

The nurses at IPD 2 did an incredible job, even while I experienced a great deal of pain, I remember their names: Viola, Darlington, Zubaira, Zainab Nambogo, Zahara, Joan, Caroline Anyango, Jackline and Damalie. Thank you so much. Doctors Phoebe, Richard & Mwesigwa checked on me regularly. I would also like to thank Doctors Hussein and Anne.

Through you, Allah saved me. Ssebbanja Hossam Hassan Edris