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4th European Congress on e-InclusionPartnerships for a Digital Europe
5-6 November 2012, Central Brussels, Belgium
A multi-stakeholder approach for digital inclusion: Ghent’s ‘Digitaal
Talent’ policy program
Ilse MariëniMinds SMIT VUB
Digital inclusion
2-folded Inclusive ICT
Lower immediate ICT-related barriers
ICT for broader inclusion objectivesParticipation, social inclusion, empowerment
Identify barriers at both levels
Analyse & evaluate current actions
Translate into digital inclusion policy framework
Holistic approachIntegration in many policy fields (employment,
education…)
Multilevel (public access, skills acquisition, help desk,
train-the-trainer, awareness…)
High focus on citizens’ participation
Alignment with Digital Agenda 2020
Ghent 2020
Sustainable, structural & innovation4 pillars – Knowledge, Social & Economic
Sustainability, Participation
Activities – Central goals, long-term, structural
Actions – Specific goals, short term, innovation
oriented
Research oriented – follow up & engagement
Ghent 2020
DTP – Digitaal Talent Punten
100 DTP’s in Ghent
Public access
Coaching
Training opportunities
Support – communication / technical
Ghent Digitaal Talent program
Digikriebels
Intergenerational
Toddlers (5-6yrs)
Parents
Grandparents
Collaboration with welfare & education
Ghent Digitaal Talent program
MIDIS – Digital inclusion in cities
11% No Internet access at home
88% never uses the internet
72% Needs help using the internet
3% does not find this help
89% Develops skills via trial & error
45% Uses public computer spaces
MIDIS - results
Recup PC
Pilot project
17 families in poverty
All-round digital inclusion approach
Long-term – 1 year
More info: Telenetfoundation.be
Ghent Digitaal Talent program
Ghent Living Lab
Conclusion
Possible improvementsVisibility of training opportunities for larger public
Collaboration with employment – social economy
Increase public private partnerships
Well-defined all round approachFuture oriented strategy
Willingness to collaborate & integrate
Support mechanisms for third sector
Continuous openness towards improvement & new approaches
Ilse Mariën
Pleinlaan 9, 1050 Brussel
+32 496 28 24 88
@ilsemarien
Presentation, report and paper available at
www.ilsemarien.com
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