iLearnNYC Admin Console Training July 2011

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    iLearnNYC Platform 101

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    Session Objectives

    Provide an understanding of overall platform components,

    how they fit together and associated timelines

    Explain the role of the Administrative Console and what it

    means to schools in terms of enrollments and access

    Describe how users get access to the system and how

    students set up accounts

    Clarify iLearnNYC technical and program support

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    Platform Overview and Access

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    iLearnNYC and Google Education Suite

    Many ways to leverage Google with iLearnNYC

    Google docs can be linked as assignment submissions

    Resources can be embedded into course pages or added aslinks

    Google emails can be added in iLearnNYC profile forstudents and educators

    iLearnNYC is developing an iLearnNYC Google User

    Guide to be distributed around August 15, 2011

    iLearnNYC is exploring a partnership betweenDesire2Learn and Google to provide deeper integration

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    User Accounts

    Staff (including Educators, Principals and AssistantPrincipals)

    > Leverage their existing DOE Login and Password

    > Principals and Assistant Principals will be

    automatically added as auditors to all courses

    Students

    > Create and manage their user accounts throughwww.iLearnNYC.net

    > Completely self service

    Parents & Guests

    > Plans being finalized; target launch date Spring 2012

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    Getting Student Accounts

    www.ilearnnyc.net

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    Student Account Tool

    Enables students to get aDOE username and set a

    password

    Users must know their OSIS #

    and Birthday

    User name is automatically

    generated as first name, last

    initial and, if necessary, a

    numeral (e.g. dennisw2)

    Students can use the same

    tool to reset passwords and get

    user names

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    The Administrative Console and Timeline

    Considerations

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    The Admin Console

    The gateway into the iLearnNYC platform

    and all associated content

    D2L Platform Course Providers

    Resource Providers

    Blank Courses

    Teacher-Modified/Created Content

    Enables school programmers to Setup online courses

    Add students and teachers

    Select content

    View license allocations

    Perform ongoing management of

    courses

    Information is pulled from:

    STARS roster data

    HR Hub/ Galaxy

    ATS

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    Users login at

    iLearnNYC

    Landing Page

    www.ilearnnyc.net

    Principals and

    Admin Staff log in

    to iLearnNYC

    Admin Console

    School Staff make iLearnNYC

    curriculum and enrollment

    decisions at school

    Select content,

    teachers and

    students for each

    Online Course inAdmin Console

    Information sent toDesire2Learn (D2L)

    D2L receives

    information on your

    courses and users

    D2L sets up a

    class on system

    for every course you

    set up

    Teachers,

    students and

    school leaders

    access courses

    via iLearnNYC

    Platform

    iLearnNYC EnrollmentProcess 2011-2012

    Go through D2L for Compass, K12, Apexand other vendors using single sign on

    Courseset uptakes no

    more than

    24 hours(dependson vendor)

    Login using

    DOE User IDs

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    Platform Access Timeline

    July August

    July 5

    Phase 1 Platform Launched

    Training Begins

    Help Desk Online

    All users who attend training

    continue to have access to trainingcourses and platform

    July 19

    Admin Console Training

    Principal Sessions Schools begin finalizing curriculum

    decisions

    All users who attend training continue to haveaccess to training courses and platform

    Aug 1-15

    Schools can request manual

    course setup for teacher access;

    details to be provided on process

    Aug 15 - 30 Programs chairs can begin

    setting up online courses and give

    teachers access

    Educators can begin accessing

    and making course modifications Programs chairs can begin

    finalizing student enrollments

    Ability to setup across schoolenrollments

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    Technical and Program Support

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    Two Points of Contact

    Note:An iLearnNYC Implementation Manager will be assigned to your

    school before the beginning of School Year 2011-2012.

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    The iLearnNYC Help Desk

    Who can contact the iLearnNYC Help Desk?

    > School Technicians, Educators, Parents, Guardians, andStudents 18 or over

    When can I contact the iLearnNYC Help Desk?

    > 24/7/365

    How do I contact the iLearnNYC Help Desk?

    > Phone: (718) 935-3075

    > Web Form: Login to www.iLearnNYC.net, click Help Me,

    and contact us via the

    Submit an Issue Online link.

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    The Submit an Issue Online Link

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    iZone and School-Based TechniciansiZone Technicians

    > Special Team of DOE/DIIT Technicians assigned to iZone

    > 13 Technicians will support all iZone schools hardware andtechnology infrastructure issues when Schools open.

    > Will assist educators and school-based technicians with theresolution of technical issues

    How do I reach an iZone tech for support?

    > iZone techs are dispatched to your school when you submit aHelp Desk ticket for a hardware or technical infrastructureissue.

    School based technicians> School-based technical support is essential to the current and

    future success of the program

    > Alternative under budget constraints CUNY Tech program.Please contact Ronald Bryant, [email protected], if

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