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3rd May, 2017 1
IGG Agenda
Minutes from Previous IGG Meeting 13:30 – 13:35
Eircodes Presentation 13:35 – 13:55
Review of Action Items 13:55 – 14:20
CER Update 14:20 – 14:40
Gemserv Update 14:40 – 14:50
MRSO Update 14:50 – 15:00
ESB Networks Update 15:00 – 15:10
Retail Market Design Service Update 15:10 – 15:20
AOB 15:20 – 15:25
Next Steps 15:25 – 15:30
All participants are kindly requested to mute their phones when dialled into the forum conference call
3rd May, 2017 2
Minutes
Minutes (v1.0) from IGG meeting
8th March 2017
For Approval Today
Eircodes Presentation – 3rd May 2017
Ben King - Department of Communications, Climate Action and Environment
3rd May, 2017 4
IGG Action Items
Updated IGG Action List issued in advance of
meeting
4 Actions closed since last IGG meeting
14 IGG Actions carried forward
3rd May, 2017 5
Update on Actions - Closed
1032
De-energisations: CER to revert to ESBN with regard to their schedule of
charges for de-energisations specifically around charges for failed
disconnections CER 03/05/2017 07/12/2016
1035
ESBN Meter Project - ESBN & CER to agree on a reporting mechanism for the
ESBN Meter Project ESBN/CER 03/05/2017 11/01/2017
1043
De-energisations - ESBN to engage with the Data Protection Commissioner in
relation to the use of personal information held by Meter Readers being used by
NT's charged with disconnecting premises. ESBN to determine if the use of this
information if made a ESBN 03/05/2017 08/03/2017
1044
De-energisations - Suppliers to provide comments on the De-energisation
position as outlined by ESBN as presented in its slides. Suppliers 03/05/2017 08/03/2017
1045
De-energisations - ESBN to consider ways of making the Market Message &
Engagement Process between ESBN and Suppliers clearer. ESBN and
Suppliers to consider what can be done to benefit Suppliers and to revert with
detailed suggestions.
(Follow-on from
ESBN/
Suppliers 03/05/2017 08/03/2017
1047
Lock Moratorium - Suppliers to send comments/feedback on the Lock
Moratorium update as presented by ESBN at the IGG on 08/03/2017. (Linked to
Action 1040) Suppliers 03/05/2017 08/03/2017
3rd May, 2017 6
Update on Actions - Open
1052
Issues with erroneous de-energisation of sites for Non-Payment. ESBN to
investigate how this is occurring and the scale of this issue as raised by Energia
and SSE. ESBN 03/05/2017 08/03/2017
1053
De-energisation Process whereby Customers are unable to contact their
Suppliers directly. SSE Airtricity to submit examples of this issue. CER to review
the previous Pilot findings completed by ESBN in 2015 into this issue &
determine if it needs to be re CER/Suppliers 03/05/2017 08/03/2017
1054
De-energisations - ESBN to engage with the Data Protection Commissioner in
relation to the use of personal information held by Meter Readers being used by
NT's charged with disconnecting premises. – ESBN to determine if this meeting
should include Supplie ESBN 03/05/2017 05/04/2017
1055
CER Q4 Quarterly Report - CER to investigate when the Q4 2016 Report will be
published and revert CER 03/05/2017 05/04/2017
1056
ESBN to schedule an ESBN Meter Project Workshop. The following actions
must happen before the Workshop can be scheduled (CER to be afforded
sufficient time to issue its responses to Suppliers. Suppliers to also receive
sufficient time to review CER’s responses an ESBN 03/05/2017 05/04/2017
3rd May, 2017 7
Update on Actions – Open Cont.
AP No. Title
Org.
Assigned
to Date Due Date Raised
1047
Lock Moratorium - Suppliers to send comments/feedback on the Lock
Moratorium update as presented by ESBN at the IGG on 08/03/2017. (Linked to
Action 1040) Suppliers 03/05/2017 08/03/2017
1049 CER Rebrand - CER to circulate an update on the CER Rebrand. CER 03/05/2017 08/03/2017
1050
SoLR - CER to clarify the extent of the Supplier of Last Resort Work that is
planned and referenced in the CER 2017 Workplan. CER to determine if further
consultation and an appointment process is in the scope of the work planned. CER 03/05/2017 08/03/2017
1051
ESBN SLA Agreement - CER to liaise with its internal Networks Team with
regard to the wording of the paragraph pertaining to Access Arrangements in the
ESBN SLA Agreement as briefed by ESBN in Action 1039 in relation to de-
energisations. CER to revert via RMDS. CER/RMDS 03/05/2017 08/03/2017
1052
Issues with erroneous de-energisation of sites for Non-Payment. ESBN to
investigate how this is occurring and the scale of this issue as raised by Energia
and SSE. ESBN 03/05/2017 08/03/2017
3rd May, 2017 8
Update on Actions – Open Cont.
1055
CER Q4 Quarterly Report - CER to investigate when the Q4 2016 Report will be
published and revert CER 03/05/2017 05/04/2017
1056
ESBN to schedule an ESBN Meter Project Workshop. The following actions
must happen before the Workshop can be scheduled (CER to be afforded
sufficient time to issue its responses to Suppliers. Suppliers to also receive
sufficient time to review CER’s responses an ESBN 03/05/2017 05/04/2017
9
CER Update
03.05.2017
Retail Market Assurance
Services for the Irish
Electricity Market
David Kemp
Nirav Vyas
IGG
3 May 2017
Dublin
Assured Parties – May 17
Number and type of participants assured by Gemserv since 2005
NB this is not a reflection of the live market position
Gemserv 11
12
8
29
8
5
Large Supplier
Small Supplier
Self Supplier
DSU
Export Only
Assurance services during May 17
Gemserv 12
New Entrants
• One Large Supplier
• One Small Supplier
NET ISU Upgrade
• Formal Assessment
• Inter-Participant Testing
I-SEM
• I-SEM Retail Market Assurance Strategy
Forward work plan
Gemserv 13
One Large Supplier ITAOne Large Supplier BSA
Apr 17 Jul 17May 17 Jun 17
I-SEM Retail Market
Assurance Strategy
preparation
NET ISU
Formal
Assessment
NET ISU
Report
One Small Supplier Application/Planning
One Large
Supplier IPT
NET ISU
IPT
I-SEM Retail Market Assurance
Strategy Approval
CER
Go/No
Decision
MRSO Update Gerry Halligan
3rd May 2017
16 esbnetworks.ie
Debt Flagging
Jan-17 Feb-17 Mar-17
Total Debt Notifications received (012) 237 283 291
Total Debt Notifications not forwarded for reason
implied or explicit CoLE, timeout, etc.59 86 88
Total Debt Notifications sent to gaining supplier
(112)178 197 203
Total not cancelled 115 104 124
Total cancelled 63 93 79
Total Debt Notifications sent to gaining supplier as
% of total COS0.8% 0.7% 0.7%
17 esbnetworks.ie
Debt Flagging
Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17
Total Debt Notifications received 463 428 374 412 368 312 308 359 193 237 283 291
Total Debt Notifications sent to gaining supplier 217 208 147 180 229 218 236 263 149 178 197 203
Total Cancelled 54 61 45 62 66 60 81 77 74 63 93 79
0
50
100
150
200
250
300
350
400
450
500
Total DebtNotifications received
Total DebtNotifications sent togaining supplier
Total Cancelled
18 esbnetworks.ie
Objections – Erroneous Transfers
5348
69 68
59
67
79
92
68
89
74
65
8690
160
85
105
85
7269
64
92
7773
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
0
20
40
60
80
100
120
140
160
180
No
. o
f C
oS
Co
mp
leti
on
s
No
. o
f O
bje
cti
on
s
No. of Objections
CoS Completions
19 esbnetworks.ie
Objections
Jan-17 Feb-17 Mar-17
No. of Objections 92 77 73
Cancellations from Objections 73 48 41
Objection emails to MRSO 8 8 8
Reasons:
Uncontactable by phone 1
Written communication
COS confirmed 8 7 8
Other
Escalation emails 4 2 6
ESBN Presentation to the IGG
John Bracken
3rd May 2017
21 esbnetworks.ie
ESB Networks Items
NET ISU Upgrade- Project is on track
- Outage Friday to Monday of June B/H
- Outage for Pre-test on 21st May 2017
ESBN Meter Project Update
Revenue Protection Plan Update
I-SEM Update
ESB Networks I-SEM Programme
Presentation to the IGG
Theresa O’Neill & James Long
3rd May 2017
23 esbnetworks.ie
ESB Networks I-SEM Programme - General Update
We are continuing to work with the RAs, the I-SEM Project and the other Meter Data Providers through
the I-SEM Metering Working Group
At this time there is NO Change to our understanding which remains that
• No Changes are indicated to the Harmonised Retail Market Schema or the COBL
• D+1, D+4, M+4, M+13 Settlements will continue to operate on a Working Day basis for ESBN, with no
change to Frequency
• Need to concurrently operate the SEM and I-SEM until Re-Settlement of the SEM completes
• No Meter Data will be Price Effecting in the I-SEM and so I-SEM will not use the Price-Effecting
category
• I-SEM Market Trials will run Dec 2017 - May 2018
• The Go-Live date for the I-SEM is 23rd May 2018
24 esbnetworks.ie
ESB Networks I-SEM Programme - MCR1182 Ver 4.0
We have updated MCR1182 Ver 4.0 to include new processes specifically drafted for Market Trials , as
flagged at the IGG on 11 Jan 2017 viz
• I-SEM Market Trials-1 : To nominate / denominate a Supplier as a recipient of Participant
Generator Messages ..…..modelled on WP12
• I-SEM Market Trials-2 : Distribution Connected Non Participant Generator Export Arrangements
….…modelled on WP14
25 esbnetworks.ie
ESB Networks I-SEM Programme – Price Effecting Units : Update
From the Last IGG on 08.03.2017:
Update 03.05.2017: 5 Supplier Units have moved to become Price Effecting , and a decision by
SEM-O on the remaining 2 is pending.
26 esbnetworks.ie
ESB Networks I-SEM Programme – Sundry Information
• Revision to MCR1182 Ver 4.0 is available at this path, in which the text in the body of the MCR
document has been updated, as well as the embedded document which is now at a version 0.3 and
contains
• I-SEM Market Trials-1 : To nominate / denominate a Supplier as a recipient of Participant Generator Messages
• I-SEM Market Trials-2 : Distribution Connected Non Participant Generator Export Arrangements
https://rmdsie.files.wordpress.com/2017/04/mcr1182-impact-of-i-sem-on-the-retail-market-in-roi.pdf
• Q&As from the ESBN I-SEM Programme can be accessed via this path
https://rmdservice.com/i-sem-faqs/ ………..Last Updated on 10.03.2017
Thank You
Footer
3rd May, 2017 28
Retail Market Design Update
David Walshe
RMDS
3rd May, 2017 29
LTCA
• Meeting held 23/03/2017.
• MPs agreed Scenarios for OSD consideration.
• MPs agreed RMDS would draft the Report for CER.
• RMDS circulated Draft Report for CER from WG on 21/4/2017
Comment/Query deadline 28/04/2017.
Action.
RMDS to finalise report for CER based on feedback received.
3rd May 2017 30
MCR1181 – Technical Contact Details
Accurate technical contact address and technical contact details are required and
would assist ESBN in completing supplier requests and obtaining accurate meter
readings.
Customer such as large banks or telecom companies with many distributed sites
should provide accurate technical contact details.
A Supplier can send technical details for customer using existing market
messages. This would be beneficial to all Market Participants especially where
there is issues around LTNA.
This was approved as a DR at the last conference call
At Today’s Meeting: For Approval
3rd May 2017 31
RMDS became aware that Market System redundancy existed in relation to the Eligible
Customer Files
Based on analysis and Market Participant feedback it was decided to cease the provision
of the eligible customer files on the Extranet. The original MCR stated that ESBN could
continue to produce these files if required for six months.
After the delivery of this MCR the eligible customer files will no longer be available to
download on the extranet and ESBN will not continue to produce these files for six
months. This MCR has been re-versioned and amended to reflect this.
At Today’s Meeting: For Approval as Re-Versioned MCR
MCR1179 (Re-versioned) – Cessation of Eligible
Cust Files on Extranet
3rd May 2017 32
CER’s Retail Market team asked ESB Networks in January 2015 to assess the impact of
the ISEM on the Retail Market in Ireland.
ESB Networks is one of the four Meter Data Providers represented at the I-SEM Metering
Working Group and have been considering the impacts of the I-SEM.
This MCR has been re-versioned and now includes the following changes.
Two new process documents for use specifically in I-SEM Market Trials:
- I-SEM Market Trials-1 :
To nominate / denominate a Supplier as a recipient of Participant Generator messages
- I-SEM Market Trials-2 :
Distribution Connected Non Participant Generator Export Arrangements
At Today’s Meeting: For Approval as Re-Versioned MCR
MCR1182(Re-versioned) –Impact of I-SEM in the Retail Market in ROI
3rd May 2017 33
Three Market Change Requests were previously raised and approved to facilitate the
introduction of Eircodes into the Retail Market.• MCR1140 - Introduction of Eircodes into the Retail Market
• MCR0175 - New Reject Reason for Address Change Rejection
• MCR1169 - Addition of Postal Code to two downloadable meter point files
In advance of the delivery of there MCRs Suppliers may wish to implement Eircodes.
ESBN are looking to see in advance of the delivery of the MCRs above they can facilitate
the population of the A2 Notification Address.
This DR has been raised to introduce Eircodes into the Retail Market Solution through the
use of the notification (Correspondence ) Address on the Market Messages by Suppliers.
Suppliers can provide the Eircodes in the A2(Correspondence address) on all relevant
inbound market messages where the A2 Correspondence address is different to the
A1(Meter Point Site).
At Today’s Meeting: For Approval
DR1187– Solution to Introduce Eircodes using A2
Correspondence Address
3rd May 2017 34
DR1184 – Cooling Off for CoS(Status Update)
The customers’ right to the cooling off period is detailed in a EU Directive
which was transposed into Irish legislations.
Suppliers have submitted a number of comments and queries on this DR
which were addressed.
CER reported at the last conference call that this DR will be circulated to
RMDS and ultimately to Suppliers. CER suggested a small number of
changes to the drafting.
At Today’s Meeting: For Information - This DR is being reviewed by CER and
is currently on hold.
3rd May 2017 35
2016 RMDS Customer Satisfaction Survey
The RMDS was issued on Friday 31st March 2017 with a return date of
28/04/2017 - weeks later.
To Date 8 complete responses were received.
Proposal to extend the deadline to Friday 05/05/2017.
3rd May 2017 36
Upcoming Outages for ROI
http://rmdservice.com/outages-2017/
PLANNED OUTAGE NOTIFICATION
Outage Type Planned
Start Date of Outage Sunday 21st May
Start Time of Outage 08:00
Date of Restoration of Outage Sunday 21st May
Restoration Time of Outage 16:00
Duration of Outage 8 hours
Jurisdiction Affected ROI Electricity Markets
Reason for Outage Preparation tasks to facilitate the internal ESB
Networks technical software upgrade of the SAP
based ROI Central Market System scheduled for
the June Bank Holiday weekend.
Central Market System & RMP ExtranetMKT Systems Impacted
Backlog Impact / Comments Market Messages inbound will queue and be
processed on resumption of normal service.
System undergoing Outage SAP ISU
3rd May 2017 37
Upcoming Outages for ROI
http://rmdservice.com/outages-2017/
PLANNED OUTAGE NOTIFICATION
Outage Type Planned
Start Date of Outage Friday 2nd June
Start Time of Outage 18:00 (tbc)
Date of Restoration of Outage Monday 5th June
Restoration Time of Outage 18:00 (tbc)
Duration of Outage 72 hours
Jurisdiction Affected ROI Electricity Markets
Reason for Outage To facilitate the internal ESB Networks technical
software upgrade of the SAP based ROI Central
Market System
Central Market System & RMP Extranet
MKT Systems Impacted
Backlog Impact / Comments Market Message inbound will queue and be processed
on resumption of normal service
System undergoing Outage SAP ISU
3rd May, 2017 38
IGG Meeting
AOB
3rd May, 2017 39
Next Steps
Diary dates for next IGG meeting:
Wednesday 28th June 2017 - Belfast
Dates included on Calendar of Events on RMDS
website www.rmdservice.com
3rd May, 2017 40
Next Steps
Diary dates for next Conference Call:
Wednesday 31st May 2017
Dates included on Calendar of Events on RMDS
website www.rmdservice.com
Call details are as follows:
Ireland Local Call Dial-In Number: 01 2475479
Std International Dial-In Number: +44 (0) 203 4333578 Conference code: 4078166305
3rd May, 2017 41
IGG Meeting
Thank You
