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IDEAS TO IPHONES: A 10-STEP FRAMEWORK FOR CREATING MOBILE MEDICAL APPLICATIONS WITH CASE REPORT FROM MADRUGA AND MARVELS MEDICAL BLACK BOOK APP. Francoise A. Marvel, MD 1,2 , Julie Chase, BFA 3 , Mario Madruga, MD FACP 4 1 DocTechMD LLC, 4622 15th St., NW,Washington DC 20010; 2 Johns Hopkins Bayview Internal Medicine Residency Program, 4940 Eastern Ave, Baltimore, MD 21224; 3 Mini Monster Media LLC, Mini Monster Media, 22A Hilton Street, Belleville, NJ 07109; 4 Orlando Health Internal Medicine Residency Program, 21 W. Columbia St, Orlando, FL 32806 Corresponding Author: [email protected] Smartphones have the potential to impact clinical decision-making because of their portability and prevalence of mobile medical applications (‘‘apps’’). In this case report, we present a 10-step approach for physicians to develop apps. The process is organized into four phases: (1) App Vision includes conceptualization, defining objectives, and establishing its innovativeness; (2) Creation defines the project’s feature scope and encompasses app development followed by beta testing; (3) Dissemination provides pre-release clearance of patient safety issues followed by distribution to virtual marketplaces and social media outlets; (4) Determining Utility involves the research and development process. This article serves as a roadmap for futurephysician app developers based on current guidelines and the experience of physicians and developers in creating Madruga and Marvel’s Medical Black Book App . Journal MTM 3:2:5561, 2014 doi:10.7309/jmtm.3.2.9 www.journalmtm.com Introduction In the era of technology, there continues to be a sharp increase in the number of healthcare profes- sionals integrating mobile medical applications (‘‘apps’’) into patient care 1 . Industry research predicts approximately 500 mil- lion smartphone owners will be using a healthcare app by 2015 and 3.4 billion by 2018 2 . Current mobile health (mHealth) research suggests that the use of smartphone apps can improve physician’s ability to achieve an accurate diagnosis, improve patient safety, increase patient adherence, and increase system efficiency 3,4 . Additionally, apps can be individualized for healthcare providers or designed for patients 5 . The potential impact on healthcare delivery and economics has encouraged physician use 6 and development 7,8 of apps. Although physician’s involvement with medical apps is increasing, there is an absence of literature describing the development process. This article provides a framework for physicians to develop their own apps based on current guidelines and a case example of Madruga and Marvel’s Medical Black Book App (M3BlackBook App) 9 . The Black Book concept was first developed by a Program Director (PD) who advised residents to purchase a black address book to record the ‘‘black book worthy’’ clinical points made during ‘‘morn- ing reports.’’ This medical teaching forum covered thousands of cases, 4000 continuing education hours, and contributed to a handwritten compen- dium of medical data and knowledge that spanned PERSPECTIVE PIECE #JOURNAL OF MOBILE TECHNOLOGY IN MEDICINE VOL. 3 | ISSUE 2 | JULY 2014 55

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Page 1: IDEAS TO IPHONES: A 10-STEP FRAMEWORK FORarticles.journalmtm.com/jmtm.3.2.9.pdf · IDEAS TO IPHONES: A 10-STEP FRAMEWORK FOR CREATING MOBILE MEDICAL APPLICATIONS WITH CASE REPORT

IDEAS TO IPHONES: A 10-STEP FRAMEWORK FOR

CREATING MOBILE MEDICAL APPLICATIONS WITH

CASE REPORT FROM MADRUGA AND MARVEL’S

MEDICAL BLACK BOOK APP.

Francoise A. Marvel, MD1,2, Julie Chase, BFA3, Mario Madruga, MD FACP41DocTechMD LLC, 4622 15th St., NW, Washington DC 20010; 2Johns Hopkins Bayview Internal Medicine Residency Program,

4940 Eastern Ave, Baltimore, MD 21224; 3Mini Monster Media LLC, Mini Monster Media, 22A Hilton Street, Belleville,

NJ 07109; 4Orlando Health Internal Medicine Residency Program, 21 W. Columbia St, Orlando, FL 32806

Corresponding Author: [email protected]

Smartphones have the potential to impact clinical decision-making because of their portabilityand prevalence of mobile medical applications (‘‘apps’’). In this case report, we present a 10-stepapproach for physicians to develop apps. The process is organized into four phases: (1) App Visionincludes conceptualization, defining objectives, and establishing its innovativeness; (2) Creationdefines the project’s feature scope and encompasses app development followed by beta testing;(3) Dissemination provides pre-release clearance of patient safety issues followed by distribution tovirtual marketplaces and social media outlets; (4) Determining Utility involves the research anddevelopment process. This article serves as a roadmap for future physician app developers based oncurrent guidelines and the experience of physicians and developers in creating Madruga and Marvel’sMedical Black Book App.

Journal MTM 3:2:55�61, 2014 doi:10.7309/jmtm.3.2.9 www.journalmtm.com

IntroductionIn the era of technology, there continues to be a

sharp increase in the number of healthcare profes-

sionals integrating mobile medical applications

(‘‘apps’’) into patient care1.

Industry research predicts approximately 500 mil-

lion smartphone owners will be using a healthcare

app by 2015 and 3.4 billion by 20182. Current

mobile health (mHealth) research suggests that the

use of smartphone apps can improve physician’s

ability to achieve an accurate diagnosis, improve

patient safety, increase patient adherence, and

increase system efficiency3,4. Additionally, apps

can be individualized for healthcare providers or

designed for patients5. The potential impact on

healthcare delivery and economics has encouraged

physician use6 and development7,8 of apps.

Although physician’s involvement with medical

apps is increasing, there is an absence of literature

describing the development process. This article

provides a framework for physicians to develop

their own apps based on current guidelines and a

case example of Madruga and Marvel’s Medical

Black Book App (M3BlackBook App)9.

The Black Book concept was first developed by a

Program Director (PD) who advised residents to

purchase a black address book to record the ‘‘black

book worthy’’ clinical points made during ‘‘morn-

ing reports.’’ This medical teaching forum covered

thousands of cases, 4000 continuing education

hours, and contributed to a handwritten compen-

dium of medical data and knowledge that spanned

PERSPECTIVE PIECE

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17 years. The essence of the ‘‘black book’’ was rapidretrieval of critical clinical information that can beused at the point-of-care. It served as a coach toassist the resident in daily clinical decision-making(e.g. mnemonics as assist devices for easily remem-bering abundant and complex medical data).

In 2010, a tech-enthusiast medical student recog-nized the potential of the ‘‘Black Book’’ when firstintroduced to it in ‘‘morning report.’’ She collabo-rated with the PD and mobile app developers (MiniMonster Media, LLC10) to convert the handwritten‘‘black book’’ system to a medical app. TheM3BlackBook App was comprised of pearls, differ-entials, mnemonics, and cases in addition to sum-marized content from standard internal medicinetextbooks, peer-reviewed journals, grand rounds,and board reviews. The project timeline was oneyear from ‘‘idea to iPhone’’ requiring 375 hours ofphysician time and 175 hours of design/develop-ment time at a total project cost of $15,000.

Phase One: App Vision

1. Conceptualization and defining objectives

Step one is defining the app’s purpose through keyquestions: (1) What need or problem is driving thecreation of this app? (2) How can the app be appliedas the solution? (3) Who is the audience? (4) Howwill this app influence patient safety directly/indir-ectly? In the case of M3BlackBook App the ‘‘pro-blem’’ was the slow, unorganized, and error-pronesystem of a handwritten notebook. The ‘‘solution’’was converting to app technology for accurate andtime-efficient information retrieval and providingenhanced content.

2. Innovation factor

Step two is performing market research to deter-mine if the app concept has sufficient novelty. ForM3BlackBook App research was performed atApple iTunes Store, Google, Skyscape, and Un-bound Medicine September 2010 using the terms:‘‘internal medicine,’’ ‘‘black book medical guides,’’

‘‘internal medicine mnemonics,’’ and ‘‘clinical

pearls.’’ This search generated approximately 125apps. There were no apps that combined clinicalpearls, mnemonics, clinical cases, and differentialdiagnosis. If similar apps were found, the next stepwould have been to review advantages and dis-advantages of these apps (i.e., content, layout, anddesign). This information can be located in the

marketplace where the app is sold, end user forums,

and app review articles.

Phase Two: Creation

3. Feature Scope

The next step is defining the app’s functionality.

Medical apps need to take into account the

environment in which the targeted consumer will

be using it. The M3BlackBook App was designed for

medical students and internal medicine residents

not the general app consumer. Once the medical

team finalized the source content, a UX (user

experience) designer was involved to design an

intuitive user flow that fulfilled the needs of medical

professionals. The audience requested clinical

pearls, differentials, mnemonics, and cases. Their

functionality preferences included quick auto-fill

search, browse, and user-defined bookmarks. With

this focus on accessibility, these features catered to

users in time sensitive situations. Figures 1�5

demonstrate the overall design of the M3BlackBook

App.

Figure 1: Main Menu [Madruga and Marvel’s Medical

Black Book App]

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4. Development

Once the purpose of the app was conceptualized,

the novelty was established, and the content and

feature set were defined, the next step was recruiting

a developer. Budget is the most significant factor

along with shared vision, reputation, and experi-

ence. The structure of the app itself was defined

with the developer based upon the budget. The

development process was guided by questions

relating to app performance: Will it need to work

on a full range of devices and operating systems?

How often will the content be updated? Is localiza-

tion desired either now or in the future? How is

the app going to be marketed, supported, and

monetized?

Beyond the feature set, the answers to these

questions were determined by the budget available

as each element adds complexity, which directly

correlates to programmer time (ranges $80�300 per

hour). Budget and code preference can determine

the technology used to create the app. There are

many ‘‘do it yourself’’ app creation platforms, like

PhoneGapper, Appery.io and AppMakr.com that

utilize HTML5 framework and interface builders.

Though we avoided third-party app creation tools

Figure 2: Quick Search [Madruga and Marvel’s Medical

Black Book App]

Figure 3: Chapter List View [Madruga and Marvel’s

Medical Black Book App]

Figure 4: Sample Content: Mnemonic [Madruga and

Marvel’s Medical Black Book App]

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due to our feature set, desire to control ourcodebase and avoidance of yearly subscriptionfees, third-party tools are worth investigating ifthe feature set is limited and codebase control is nota priority. M3BlackBook App selected Mini Mon-ster Media, LLC10 based upon their experience in awide variety of interactive media, their small teamsize that made them affordable, accessible, andpersonal, and their client list. After discussionswith the developer, M3BlackBook App was specifiedas a universal app for Apple iOS devices given theprevalence of Apple users in the target group andbudget. Mini Monster Media’s final proposal in-cluded wireframes of the future M3BlackBook App,timetable, and project cost of $15,000 (for compar-ison, Angry Birds development costs were approxi-mately $140,00011).

5. Beta testing

Once the app was developed, tested, and reviewedby the medical team, it was important to field testthe app with a small representative group of thetarget market. The app prototype is tested across avariety of devices and software versions supported

by the developer. Beta testing also allows for the

medical team to determine if the app meets their

expectations. Apple App Store provides 50 promo-

tional codes, which are time sensitive and must be

redeemed by ‘‘tester’’ within 4 weeks of receipt.

Phase Three: Dissemination

6. Patient and Consumer Safety Considerations

In the premarket period, the key issue is patient and

consumer risk. On September 25, 2013 the U.S.

Food and Drug Administration issued Mobile

Medical Applications Guidance for Industry and

Food and Drug Administration Staff, which explains

the agency’s oversight of mobile medical apps as

devices12. Table 1 summarizes the subset of mobile

apps that pose greater patient risk and require FDA

premarket approval. The FDA may be contacted

directly via [email protected] if

there are any questions about a medical mobile

app. End users may also be given specific safety

precautions via the agreement to terms of use

message that appears on-screen before an app may

be operated (e.g. In the event of an emergency dial

911 and seek help from a medical provider. This app

is not intended to serve as a guide in acute medical

emergencies.).

7. Virtual Marketplace

The iTunes App store, Google Play store, and

Android Market, are examples of virtual market-

places. The M3BlackBook App was sold on iTunes

App Store after passing the review process, a one

week to one month verification process to deter-

mine if the app conforms to Apple’s guidelines and

performs as expected. When the app is purchased

from iTunes App Store, Apple receives a 30%

commission per unit.

8. Social media

The latest revolution in the field of medical com-

munication is social media. These technologies,

such as Facebook, Twitter, YouTube, weblogs

(blogs), and Google� can promote an app among

the medical community. Of note, these are dynamic

media sources that require responses to feedback,

‘‘tweeting,’’ and other reciprocal communication on

behalf of the development and medical team to be

successful.

Figure 5: iPad Format [Madruga and Marvel’s Medical

Black Book App]

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Phase Three: Determining Utility

9. Updates

Following the initial app release, it’s important to

review the app in a timely manner to verify the

content remains up to date, evidence-based, and

reliable for use in patient care. Updates can be

provided to the development team who will perform

revisions to the app and ‘‘push’’ the updates out to

the end users. The updates may be as simple as

revision of existing content, adding new content, or

as complex as incorporating interactive features.

M3BlackBook App is currently undergoing an

update (i.e. additional cases, pearls, mnemonics,

and differential diagnosis) to version 2.0.

10. Research and Development

The final step in the 10-step framework [see Table 2]emphasizes investigating the utility of mobile med-ical apps in medical education and patient care. Thisis a pivotal step in the framework because themajority of medical apps have not undergoneresearch evaluation13. Several methodologies may

be used to investigate medical apps such as randomassignment to use a particular app and comparingoutcomes, pre and/or post user surveys, trackingusage, and analyzing outcome data among apopulation of specific medical app users. M3Black-

Book App 1.0 is being evaluated in a end-user surveyresearch trial among residents and students atOrlando Health Internal Medicine Residency Train-ing Program (Orlando, Florida USA) with specificaims described in Table 3.

DiscussionFuture physician app developers would benefit fromthese lessons learned. (1) Develop a 5-year plan.Prior to embarking on an app project, it isimportant to plan ahead for ‘‘2.0’’ version which

includes new content, development costs for update,user-feedback, and research. Medicine is constantlyevolving, as are devices and software requirementsfor apps, therefore an app should be produced withintent to update within 6 months. (2) Make appavailable on multiple platforms (Apple iOS, Android,Fire OS, Windows Phone). Investing more indevelopment costs in order to reach more smart-phone users is a better strategy for dissemination.(3) Set a competitive price point. The app should be

competitively priced upon its inception into the

PHASE ONE

App Vision h 1. Conceptualizationh 2. Innovation factor

PHASE TWO

Creation h 3. Feature scopeh 4. Developmenth 5. Beta testing

PHASE THREE

Dissemination h 6. Patient and consumer safetyconsiderations

h 7. Virtual marketplaceh 8. Social media

PHASE FOUR

Determining

Utility

h 9. Updatesh 10. Research and development

Table 2: Mobile medical app 10-step framework:

A Checklist

Patient Safety Function of Mobile Medical App Premarket Approval

Major Risk � Are intended to be used as an accessory to a regulated medical device.

� Transform a mobile platform into a regulated medical device.

Required

Minor Risk � Help patients/users self-manage their disease or condition without

providing specific treatment suggestions.

� Provide patients with simple tools to organize and track their health

information.

� Provides easy access to information related to health conditions or

treatments.

� Help patients document, show or communicate potential medical

conditions.

� Automate simple tasks.

� Enable patients or providers to interact with Personal Health Records

(PHR) or Electronic Health Record (EHR) systems.

Not Required

Table 1: FDA pre-market mobile medical app approval: When is it required?

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market to allow for more users to download andgenerate feedback. M3BlackBook App started at ahigher initial price, but we found more successwith a price point at $4.99. (4) Increased ReviewProcess. A peer review process (i.e. for apps notrequired to undergo FDA premarket approval) aswell as utilizing more editors for all stages ofdevelopment is advised. The M3BlackBook App

1.0 was not peer-reviewed formally, but did haveinput and editing from physicians and physicians-in-training exclusively. M3BlackBook App 2.0 willbe submitted to iMedicalApps for peer review.Of note, in a largely unregulated market, medicalapps are being developed by non-physicians whowould benefit from medical experts’ professionaladvice.

ConclusionMedical apps have the potential to revolutionize thepractice of medicine from clinical decision-makingto healthcare delivery14. The authors’ objective wasto provide a framework for mobile app creation thatempowers physicians to become involved in theconception, development, and research process. Theexpansion of medical apps presents regulationchallenges13 and patient safety concerns12, butalso offers medical providers and developers op-portunities to improve efficiency, patient outcomes,and healthcare systems-change.

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Specific Aims Description

Diagnostic

thinking

� Users consider different diagnosis

and/or change in subsequent

diagnostic approach from initial

impression?

Therapeutic

decision

making

� Users change treatment plan?

� Users have decreased time from

patient admission to intervention?

Tool for

improving

education

� Users have improved exam scores

with use of app supplemental

learning materials?

System

Change

� Users prefer application technology

(faster information retrieval, access

to more comprehensive

information, improved organization

of content) compared to

handwritten note system?

Table 3: Research aims of M3 Medical Black Book App

research

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