IDC FutureScape: Worldwide IoT 2020

Predictions

Bruno Horta Soares

Leading Executive Advisor

IDC Portugal

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IDC FutureScape: Worldwide IoT 2020

Predictions "IoT is increasingly being viewed as

an enabling technology for artificial

intelligence and process automation.

Our IoT team sees this trend

growing, but there are still many

hurdles for IoT deployments to

overcome before it becomes an

afterthought. IT decision makers

have to consider the data, security,

and integration implications, among

others, as they look to scaling IoT

investments in 2020 and beyond.“

Carrie MacGillivray, group vice president, IoT, 5G, and

Mobility at IDC

#1 KPI’S

In 2020, 90% of organizations will have determined

key performance indicators to measure the success

of their IoT projects.

IDC Advice: Encourage IoT business owners to engage with IT early in project planning to ensure that goals — and subsequent measure

of success — are aligned at the outset.

#2 INTEGRATION

By 2021, 75% of Organizations Embarking on an IoT

Project Will Work with a Systems Integrator to

Strategize, Plan, Deploy, and/or Manage the Initiative

IDC Advice: A cross-department, or cross-functional, team should be created to determine IoT initiative goals and outcomes and

determine key functional requirements. This team should be the resources for partner integrators to turn these requirements into

technical specifications.

#3 APPS

By 2022, 70% of New Enterprise IoT Applications

Built on IoT Platforms Will Leverage Container

Deployment

IDC Advice: Research and understand container orchestration platforms that can automate container deployment, schedule and scale

containerized applications, and help coordinate application development across different environments.

#4 THE EDGE

By 2023, 70% of Enterprises Will Run Varying Levels

of Data Processing at the IoT Edge. In Tandem,

Organizations Will Spend over $16 Billion on IoT

Edge Infrastructure in That Time

IDC Advice: Have a plan to pool, to partition, and of action on data created from endpoints. The categorical approach to data

management will need to be front and center, particularly as it relates to which data is analyzed and processed at the edge and which

data can be piped to a larger datacenter, or even the cloud.

#5 SECURITY

By 2023, 20% of Cybersecurity Incidents Will Stem

from Smart City IoT Device Deployments, Forcing

Double-Digit Increases in Cybersecurity Software and

Staff Training Budgets

IDC Advice: Conduct a thorough discovery exercise to document existing network-enabled devices and their connectivity, the

communications protocols, and device firmware.

#6 FIELD SERVICE

To Lessen Critical Equipment Failures, by 2024, 40% of

Manufacturers Will Use Field Asset IoT Data to Intelligently

Diagnose Issues and Resolve Autonomously, Improving

Unplanned Downtime by 25%

IDC Advice: Establish workflows that enable the identification of a future failure, the generation of a work order, and the automated

execution of the service fix.

#7 AI

By 2023, 70% of IoT Deployment Will Include AI

Solutions for Autonomous or Edge Decision Making,

Supporting Organizations' Operational and Strategic

Agendas

IDC Advice: There are many ways with the development and integration of AI can be stalled. At a basic level, businesses and end users

need to have a certain level of trust and the objectivity and efficiency of AI algorithms. It's a part of the AI nature to be self-learning,

which creates a sense of a black-box process, which can potentially create an issue of mistrust.

#8 DATA DELUGE

By 2025, There Will Be 79ZB of Data Created by

Billions of IoT Devices, Causing Organizations to

Reevaluate Their Data Governance, Retention, and

Usage Policies

IDC Advice: Organizations should consider appointing a chief data officer to champion the change and to lead the data governance

strategy and road map.

#9 DIGITAL TWIN

By 2025, 60% of Manufacturers Will Use IoT

Platforms with Digital Innovation Platforms to

Operate Networks of Asset, Product, and Process

Digital Twins for a 25% Reduction in Cost of Quality

IDC Advice: Leverage IoT platforms as the hub of data collation, federation, and analytics "digital bridge" between physical and digital

twins.

#10 CONNECTIVITY

By 2023, Enterprises Will Struggle to Manage All the

Different Access Types Used to Connect Their IoT

Endpoints, with 75% Adopting More than One

Connectivity Type

IDC Advice: Put in place an IoT connectivity company strategy with the objective to find the perfect balance between connectivity types

features, costs, and availability depending on the company IoT maturity and use case road map.

bsoares@idc.com