ICT Standardsand Guidelines

The Structure of the ProjectAkram Najjar

CNSI – Senior ConsultantDirector of InfoConsult

Objectives of this Session

Introduce the Standards and Guidelines Documents Define the components of the Documents Present the proposed Implementation Plan

Who are the Standards and Guidelines aimed at?

The Management of Ministries and Agencies All technical and professional personnel in an ICT Unit Support units in the Ministry or the Agency such as:

Purchasing Accounting Final users (Domain of the system)

The Private Sector

What are the 13 areas or Segments?

Standards and Guidelines for ICT Products Standards and Guidelines for ICT Practices

Hardware Quality Management

Networking (Includes Cabling) Software Applications

Telecommunications Selection and Evaluation Framework

Database Systems Information Integrity and Security

Operating Systems Data Definition and Exchange

Building, Rooms and Environment Risk Management

Configuration Management

Levels/Specs

Standard Operating Procedures

Standards

Good Practices Guidelines

Procedural

Mandatory

Recommended

Standards and Guidelines will include:

The procedure for testing software modules The procedure for securing a network The procedure to install a new system The procedure to exchange data between agencies

Standard Operating Procedures

Procedural Mandatory

Examples

Maintaining database systems Designing software applications Selecting and evaluating ICT products and services

Good Practices

Procedural Recommended

Examples

A technical minimal requirement such as memory A professional requirement such as a Microsoft certificate A quantitative level such as Data Center temperature and

humidity

Standards

Level Mandatory

Examples

The number of PCs to connect to a server The number of backups a week What to include in a maintenance log file or register

Guidelines

Level Recommended

Examples

An Overall View of the Project

The Guide toGood ICT Practices

Develop the Standards and Guidelines

ImplementThe Standards

Proposed Implementation Schedule

The Implementation Tasks

Task 1 - Finalize Legal Requirements for Project

Task 2 - Identify and Assign the Implementing Agency

Task 3 - Identify and Secure Funding for the Project

Task 4 - Plan the Project

Task 5 - Approve the Project Plan

Task 6 - Communicate and Disseminate Standards

Task 7 - Maintain and Update ICT Standards and Guidelines

Task 8 - Train the ICT Units

Task 9 - Implement the ICT Standards and Guidelines

Task 10 - Monitor and Control the Quality of the Standards

Where can you find the Standards and Guidelines?

Your CD contains the full set of Documents It also contains all presentations of this workshop OMSAR’s website has a special page for Standards and

Guidelines You can browse all documents online You can download them in web format for offline browsing Or in any of these formats:

Microsoft Word format A Help File format

www.omsar.gov.lb/ICTSG

B. Chatterjee

will now presentCNSI’s

Findings and Recommendations