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ICT Standardsand Guidelines
The Structure of the ProjectAkram Najjar
CNSI – Senior ConsultantDirector of InfoConsult
Objectives of this Session
Introduce the Standards and Guidelines Documents Define the components of the Documents Present the proposed Implementation Plan
Who are the Standards and Guidelines aimed at?
The Management of Ministries and Agencies All technical and professional personnel in an ICT Unit Support units in the Ministry or the Agency such as:
Purchasing Accounting Final users (Domain of the system)
The Private Sector
What are the 13 areas or Segments?
Standards and Guidelines for ICT Products Standards and Guidelines for ICT Practices
Hardware Quality Management
Networking (Includes Cabling) Software Applications
Telecommunications Selection and Evaluation Framework
Database Systems Information Integrity and Security
Operating Systems Data Definition and Exchange
Building, Rooms and Environment Risk Management
Configuration Management
Levels/Specs
Standard Operating Procedures
Standards
Good Practices Guidelines
Procedural
Mandatory
Recommended
Standards and Guidelines will include:
The procedure for testing software modules The procedure for securing a network The procedure to install a new system The procedure to exchange data between agencies
Standard Operating Procedures
Procedural Mandatory
Examples
Maintaining database systems Designing software applications Selecting and evaluating ICT products and services
Good Practices
Procedural Recommended
Examples
A technical minimal requirement such as memory A professional requirement such as a Microsoft certificate A quantitative level such as Data Center temperature and
humidity
Standards
Level Mandatory
Examples
The number of PCs to connect to a server The number of backups a week What to include in a maintenance log file or register
Guidelines
Level Recommended
Examples
An Overall View of the Project
The Guide toGood ICT Practices
Develop the Standards and Guidelines
ImplementThe Standards
Proposed Implementation Schedule
The Implementation Tasks
Task 1 - Finalize Legal Requirements for Project
Task 2 - Identify and Assign the Implementing Agency
Task 3 - Identify and Secure Funding for the Project
Task 4 - Plan the Project
Task 5 - Approve the Project Plan
Task 6 - Communicate and Disseminate Standards
Task 7 - Maintain and Update ICT Standards and Guidelines
Task 8 - Train the ICT Units
Task 9 - Implement the ICT Standards and Guidelines
Task 10 - Monitor and Control the Quality of the Standards
Where can you find the Standards and Guidelines?
Your CD contains the full set of Documents It also contains all presentations of this workshop OMSAR’s website has a special page for Standards and
Guidelines You can browse all documents online You can download them in web format for offline browsing Or in any of these formats:
Microsoft Word format A Help File format
www.omsar.gov.lb/ICTSG
B. Chatterjee
will now presentCNSI’s
Findings and Recommendations