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    Topical Climatic Impacts in Australia and Bangladesh:

    Adaptation of Business Strategy for the Insurance Sector####

    Md. Khalid Hossain, RMIT University, Australia

    Sharif As-Saber, RMIT University, Australia

    Paul McShane, Monash University, Australia

    Abstract

    While increased degree of impacts of adverse climatic events is primarily on peoples lives

    and livelihoods, these events also have an impact on both public and private sectors. Different

    private sector businesses are no exception to the impacts, albeit the scale of impact varies

    from sector to sector. Insurance sector is found as one of the sectors which are neither in

    danger nor in safe zone in an analysis done by KPMG. As the finding is not country-specific,

    it could be argued that different countries may have distinct sectors to be affected by adverse

    climatic events and those sectors have to formulate their business strategy primarily as per the

    country context. In arguing so, this paper highlights the case of insurance sector in Australia

    and Bangladesh with an aim to demonstrate that topical phenomenon of adverse climatic

    events in these two countries would notably influence the business strategy adaptation of

    insurance sector, albeit very distinctly.

    Title of the Conference Panel: Adaptation and Local Institutions

    Key words: Insurance, business strategy, adaptation, opportunity, risk.

    Introduction

    In its history, Australia has experienced a lot of natural disasters. Until recently, the bushfireof Victoria in 2009 was termed as the worst natural disaster in Australias modern history

    (SCA, 2009). However, recent flood in Queensland has currently been argued by some as the

    worst one, pending the final estimate of loss so far (Shupple, 2011). Even the lately hit

    cyclone Yasi has been termed as the strongest ever cyclone in Australian history. Although

    counterargument persists, however, all of these adverse climatic events in the form of

    #

    Paper presented at the Initiative on Climate Adaptation Research and Understanding through the SocialSciences (ICARUS) II Conference, held at the University of Michigan, Ann Arbor, MI USA in May 2011 Corresponding author

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    different natural disasters have been linked with climate change by the experts as these are

    matched with the predictions of climate models for Australia that hint the increased severity

    of hot as well as wet periods in coming days (CSIRO, n.d.; Fogarty, 2011; Greenpeace, 2010,

    Smith, 2011) resulting events like drought and bushfire as well as flood and cyclone with

    more austerity. Some also argue that due to climate change, Australia is the most vulnerable

    amongst all developed countries (The Australian Collaboration, 2011; Tourism NT, 2011).

    Intergovernmental Panel on Climate Change (IPCC) in their fourth assessment report (AR4)

    also mentioned with very high confidence that regional climate change already occurred in

    Australia in the forms of higher temperature since 1950, increased heat waves in north west

    Australia, decreased rain in southern and eastern Australia, increased drought intensity as well

    as about 70 mm sea-level rise (Hennessy et al., 2007; Wilkins, 2010).

    In terms of physical vulnerabilities, Bangladesh has most of the vulnerability features like

    Australia. However, although developed countries are also facing climatic impacts, the

    vulnerabilities and sufferings are more visible in developing countries, and particularly in

    least developed countries (LDCs) like Bangladesh. It is argued that Developing countries are

    the most vulnerable to climate change impacts because they have fewer resources to adapt:

    socially, technologically and financially (UNFCCC Secretariat, 2007:6). In article 4.9 of the

    United Framework Convention on Climate Change (UNFCCC), it is therefore mentioned that

    The Parties shall take full account of the specific needs and special situations of the least

    developed countries in their actions with regard to funding and transfer of technology

    (UNFCCC Secretariat, 2007:11).

    It is argued that Bangladeshs needs and situations are more special considering recent

    climatic impacts there as like as Australia. In IPCC fourth assessment report (AR4) as well as

    in other studies, it is mentioned that Bangladesh has been experiencing warmer summer and

    winter, warmer sea resulting frequent low pressure and cyclones, anomalies in rainfall, serious

    and recurrent floods as well as water shortage in some areas, sea-level rise along with salinity

    intrusion and deteriorated public health (Cruz et al., 2007; Ahmed & Neelormi, 2007, MoEF,

    2009). It could be mentioned that as per the Climate Risk Index for 1990-2009 prepared by

    Germanwatch, Bangladesh has been observed as the most vulnerable country in the world due

    to climatic risks. However, just for the Climate Risk Index for 2009, Australia ranked as the

    6th most affected country while Bangladesh ranked as the 8th most affected country in 2009(Harmeling, 2010).

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    While increased degree of impacts of the adverse climatic events is primarily on peoples

    lives and livelihoods, however, in the broader spectrum, these events have an impact on both

    public and private sectors due to these sectors people-centric mode of operation. Different

    private sector businesses are no exception to the impacts, albeit the scale of impact varies

    from sector to sector. In 2008, one of the worlds four largest audit firms, KPMG, came up

    with a report, Climate Changes Your Business by reviewing sector level business risks and

    economic impacts of climate change. Based on 50 reports, KPMGs analysis concluded that

    six business sectors, namely, oil and gas, aviation, healthcare, financial, transport and tourism,

    are more exposed to the impacts of adverse climatic events but comparatively less prepared to

    address the impacts (termed as Danger Zone). In the analysis, insurance sector along with

    eight other sectors are viewed neither in danger nor in safe zone, which is termed as Middle

    of the Road. Whereas only three sectors have been found in the safe zone (termed as Safe

    Haven), although with some doubts due to lack of adequate information (KPMG

    International, 2008).

    As the identified sectors indicated above are not country-specific, it could be argued that

    different countries may have distinct sectors to be affected by adverse climatic events and

    those sectors have to formulate their business strategy primarily as per the country context,

    and secondly, as per the context of any of their international market. Since insurance sector is

    a vibrant sector almost in all countries where they operate and a good amount of academic

    discussions happened in linking climate change and insurance sector, this paper has

    highlighted the case of business strategy adaptation in insurance sector in Australia and

    Bangladesh considering topical phenomenon of adverse climatic events in these two countries

    which are also very distinct in terms of development status. While showing that discreteness,

    this paper argues that in none of these two countries insurance sector is in the exact point of

    Middle of the Road as per the placement of global insurance sector by KPMG in its

    framework. Rather due to discrete reasons, insurance sectors in these two countries could be

    placed in Danger Zone and in a different point of Middle of the Road. This argument leads

    to the conclusion that business strategy adaptation for insurance sector in these two countries

    would be different in light of the definition of climate change adaptation.

    Climate Change Adaptation and Adaptation of Business Strategy

    It could be argued that so far there has been a considerable amount of debates just to provide adefinition of climate change adaptation. Although the generic idea is almost same in those

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    debates, but major divisions lie in terms of scope, process and scale, such as, whether it would

    be autonomous (bottom-up) or imposed (top-down) as well as whether it entails migration

    or unlimited coping and whether it is biological or mechanical. In IPCC fourth assessment

    report, it has been mentioned that Adaptation is the adjustment in natural or human systems

    in response to actual or expected climatic stimuli or their effects, which moderates harm or

    exploits beneficial opportunities (IPCC, 2007:6). Ian Burton provided a closely matched

    definition by saying that Adaptation to climate is the process through which people reduce

    the adverse effects of climate on their health and well-being, and take advantage of the

    opportunities that their climatic environment provides (Burton, 1992; Burton, 1997; cited in

    Ahmed, 2006:30). Although quite human-centric, Leary (1999:307) also reiterated the similar

    definition of others by defining adaptation as human responses to the direct and indirect

    effects of climate change and variability for the purpose of lessening detrimental

    consequences or enhancing beneficial consequences.

    From an individual and economic sectors point of view, Smith et al. (1996, cited in Ahmed,

    2006:30) argued that Adaptation to climate change includes all adjustments in behaviour or

    economic structure that reduce the vulnerability of society to changes in the climate system.

    Smit et al. (2000:225) also mentioned about adjustment by mentioning that adaptation refers

    to adjustments in ecological-social-economic systems in response to actual or expected

    climatic stimuli, their effects or impacts. From a business point of view, they even referred to

    the policies promoting measures to mitigate or reducing greenhouse gases as adaptation by

    considering the adjustments by businesses to changes in the political-economic environment

    associated with climate change (Smit et al., 2000:225).

    Based on their study on nine companies in house-building and water utilities sectors in the

    United Kingdom, Berkhout, Hertin and Gann (2006) took an attempt to define climate change

    adaptation from a business organizations point of view. To some extent, they challenged the

    traditional definition of adaptation by concluding that for business organizations adaptation

    rarely happens autonomously as it is very much dependent on policy framework and market

    mechanism. The framework they proposed argued that a business strategy of wait and see to

    be convinced about climatic impacts and related opportunities also falls within adaptation of

    business strategy. They further argued that risk assessment and options appraisal, bearing

    and managing risks as well as sharing and shifting risks fall within the framework ofbusiness strategy adaptation to climate change (Berkhout, Hertin, & Gann, 2006:151). Their

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    arguments of non-autonomous business strategy adaptation could also be supported by the

    arguments of Kolk and Pinkse (2008:1360), who mentioned that the whole process of risk

    aversion through companies business strategy adaptation is very dynamic due to fast-

    changing public opinion, regulation, competition and scientific evidence on global

    sustainability issues.

    However averting the risks of climate change through reactive organizational adaptation is not

    considered as enough in some literatures considering the complexity, unpredictability and

    scale of climate change impacts. In this regard, Linnenluecke and Griffiths (2010) argued for

    developing organizational resilience as a proactive business strategy for averting risks due to

    climate change although they acknowledged that without experiencing major climatic shock

    organizations do not prefer to develop special capabilities to address climate change, which

    finds similarity with the argumentative premise of Berkhout, Hertin and Gann (2006).

    Linnenluecke and Griffiths (2010) emphasized on resilience as part of business strategy

    adaptation as they opined that resilient organizations are more capable of surviving even

    after experiencing major climatic shocks and these organizations can response to the situation

    both suddenly and gradually.

    It could be argued that Berkhout, Hertin and Gann (2006) did not focus adequately on the

    opportunity side for business which is also included in the widely accepted definitions of

    climate change adaptation as mentioned above. Although most of the companies could not

    find a clear link between climate change impact and opportunity utilization (Kolk & Pinkse,

    2004), based on information from 500 multinational companies (MNCs) regarding their

    carbon disclosure projects (CDPs), Kolk and Pinkse (2008) argued that climate change is

    assisting MNCs to take the opportunity of developing green firm-specific advantages and

    those advantages are also helping to gain profit, to grow and to survive. The utilization of

    these opportunities is taking two different shapes with an aim to reduce greenhouse gas

    emission or mitigating climate change, namely compensation and innovation (Kolk &

    Pinkse, 2005:8).

    Through compensation, some companies try to reduce their carbon footprint internally

    within the company through internal transfer of emission reduction, vertically through

    supply chain measures and horizontally through acquiring emission credits in case of theirinability to reduce carbon footprint. Arguably innovation as a method of utilizing

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    opportunity is one step ahead for companies than compensation, as through innovation,

    some companies not only reduce their individual carbon footprint but also assist others to

    reduce their carbon footprints. In this strategic option, these companies try to improve a

    distinct business process innovatively within company and aim at developing innovative

    products at their supply chain which can reduce emission. Beyond these, those companies try

    to innovate new products for market to reduce economy-wide emission, with strategy to be

    more competitive than their business rivals in the market through different strategic

    partnerships (Kolk & Pinkse, 2005:8; Kolk & Pinkse, 2004). However, the opportunity

    utilization through compensation and innovation are not equally applicable to all business

    sectors due to their nature of business. As manufacturing sector would be able to respond to

    climate change in its supply chain through reducing emission, insurance sector would not be

    able to do the same due to its distinct nature of business (Kolk & Pinkse, 2004).

    Albeit compensation and innovation are discussed in the context of emission reduction,

    however, these could be also applicable in adaptation of business strategy in relation to

    climate change. Through taking adaptive measures in the supply chain affected by climate

    change impacts, companies could perhaps enhance competitiveness in comparison to their

    competitors not taking similar measures. Companies more in side of innovation would

    innovate new products and processes through research and development that could facilitateadaptation to climate change. Some companies can utilize the opportunities coming naturally

    while they address climate change as part of their business strategy. These could be utilized

    through exploitation of consumer choice for green products and innovation of products and

    processes that are climate-friendly (Porter & Reinhardt, 2007).

    However, this even take the shape of exploitation of favorable climatic conditions resulted

    due to climate change in the form of warm weather visible in agriculture sector of some arctic

    countries due to having prolonged cropping period (Linnenluecke & Griffiths, 2010). Some

    sectors are also exploiting the risks posed on consumers facing physical risks and regulatory

    risks. Insurance sector and banking sector are argued as within these sectors which are taking

    opportunities due to increased risk coverage due to climate change and increased financial

    transactions in emission trading schemes (Kolk & Pinkse, 2004).

    Adverse Climatic Events and Adaptation for Insurance Sector

    As insurance is viewed as a risk management tool, irrespective of climate changephenomenon, insurance sector has long been associated with weather risks as natural disaster

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    is a regular incident around the world. So it could be argued that insurance sector is already

    accustomed with adverse climatic events and in a better position to address climate change in

    comparison other business sectors. Insurance sector could be viewed as a sector which is to a

    certain extent can be benefited from climate change as the severity of climatic events

    influence people and different sectors to choose different insurance products increasingly

    (Botzen, van den Bergh, & Bouwer, 2010; Herweijer, Ranger, & Ward, 2009). In the United

    States of America (USA), while the number of flood insurance policies was around 4 million

    in 1997, the occurrence of Hurricane Katrina and some other major floods pushed the number

    of policies around 5.55 million by the end of 2007 within a relatively short period of time,

    indicating a thriving insurance sector due to adverse climatic events in recent times

    (Kunreuther et al., 2009). It has been found that in between 1980 and 2005, the insurance

    industry in the United States paid around US$320 billion to policyholders in relation to

    weather related losses. So it could be argued that without the opportunity of making profits,

    insurance sector could not manage this payout (U.S. Government Accountability Office,

    2008).

    Moreover, it could be argued that due to climate change, people would face the severity of

    natural disasters and in some cases would experience major and severe natural disasters for

    the first time in their life (like the flood in Queensland). In this way climate change is

    assisting the insurance industry to get new individual clients. Based on his study of three

    communities in East Tennessee in the USA regarding those communities participation in The

    National Flood Insurance Program (NFIP) from 1978 to 2006, Luffman (2010, p.320) found

    a positive correlation between flood events and insurance purchases as well as the clear

    evidence that after having an experience of major disaster, people tend to go for purchasing

    insurance.

    In this connection, insurance industry also receives necessary policy support from the

    government to be in the market actively and profitably, as the industrys role is seen as

    supportive to disaster management as well as reducing the budgetary burden of government in

    setting special support fund (Atmanand, 2003; Hoeppe & Gurenko, 2006). For the sake of

    their profitable operation, insurance industry generate information for their policyholders to

    be more cautious and prepared for disasters to make the disaster loss as minimum as possible

    (Atmanand, 2003). They also cover up the disaster loss of billions of dollar which could ratheradversely affect the economy (Hoeppe & Gurenko, 2006). It has been also found that

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    insurance sector is coming up with innovatory products suitable for consumers in context of

    climate change impacts (Kolk & Pinkse, 2004).

    Despite of the above-mentioned facts, it could not be argued that insurance sector is only

    profiting and taking opportunities from adverse climatic events as well as entirely is free from

    risks and threats. There are evidences that unpredictable, frequent and complex climatic

    events as well as severity of those events are making insurance business vulnerable,

    unprofitable and in some cases unsustainable since the insured costs industry needs to cover is

    far more than what they receive from insurance premium (Romilly, 2007). This inevitably is

    resulting increased premiums and deductibles to run the insurance business which is creating

    extra pressure on the policy holders and the government. When policy holders can no longer

    afford the premium to be paid to private insurers, to protect their citizen, government has to

    take the burden of introducing affordable insurance programs or subsidize the insurance

    industry (U.S. Government Accountability Office, 2008). In this case, insurance sectors role

    would not be much appreciated by the government and people, arguably due to absence of

    social responsibility. However, no business sector intends to do business in such a manner

    that makes it bankrupt at the cost of social responsibility only.

    Additionally, the complexity of climate change has imposed challenge on insurance sector to

    devise their business strategy by identifying new products suitable for them and the policy

    holders, who are sometimes the most vulnerable and poorest in the society (Linnerooth-Bayer

    et al., 2009). It is also becoming more technical for the sector to design their products due to

    increased intricacy of adverse climatic events. Some insurance companies are opting for

    index-based insurance by setting baseline of intensity, such as the amount of rainfall, above or

    below which they would pay out the agreed amount to policy holders suffered from flood or

    drought. However, as this is not directly related with the amount of actual loss, sometimes

    policy holders may remain unsatisfied (Linnerooth-Bayer & Mechler, 2006). Moreover,

    dispute may arise in cases where policy holder and the insurance company interpret the

    different technical terms associated with climatic events differently.

    This whole scenario in relation to risks, opportunities and preparedness to face climate change

    impacts has influenced the analysis done by KPMG regarding sector-specific business risk

    due to climate change. As shown in figure 1, KPMG put the insurance sector in Middle of theRoad as it has been concluded in that analysis that insurance sector is exposed to medium

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    risk and the sector has relatively good amount of preparedness to counter those risks. In could

    be noted that, in KPMGs analysis, sectors that are exposed to relatively high risk but have

    relatively low preparedness are placed in Danger Zone, whereas, sectors that are exposed to

    relatively low risk but have relatively high preparedness are placed in Safe Haven (KPMG

    International, 2008).

    Figure 1. Sector-wise perceived risk versus preparedness map in KPMGs analysis

    (slightly improved)

    Australian Insurance Sector and Topical Climatic Impacts

    Taking the scenario of adverse climatic events in Australia and the relationship of insurance

    sector with such events into account, this paper endeavors to analyze mainly the newspaper

    contents in relation to recent Queensland flood and the impact of it on insurance sector inAustralia to observe where the sector stands in the debate now and where it is heading

    In risk, but have

    considerablepreparation

    Endangered!

    Totally safe

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    towards in near future. This may be viewed as externally invalid to some extent as views of

    academia and business sector are not always reflected in newspaper articles and reports.

    In spite of this limitation, from the analysis, it could be argued that Australian insurance

    industry would have to face more risk and threat in their business than the opportunity due to

    the latest adverse climatic events. Although insurance sector is getting more clients due to

    adverse climatic events, but the sector is blamed for not covering the loss enough, since they

    are showing excuses of unavailability of proper definition of flood with reference to storm

    and non-coverage of different things in the insurance policy that are lost (Disasters Offer

    Lessons, 2011). The opportunity side is observed through the expansion of insurance

    business due to adverse climatic events, as the supportive information suggests that in 4 years

    the insurance policies with flood coverage have increased around 4 times (Disasters Offer

    Lessons, 2011). Whereas customer dissatisfaction is resulted and insurance sectors

    reputation is tarnished when an insurance policy with cyclone coverage does not cover the

    damage caused by storm surge associated with cyclone. Eventually government is intervening

    and putting pressure on the insurance sector to broaden the coverage of policy with a threat of

    strict regulation (Yeates, 2011; Mickelburough & Harvey, 2011).

    However, there are also evidences that insurance sector in Australia is under heavy pressure

    of workload to work out the claims of their clients. This pressure is substantially increasing

    due to the increase of adverse climatic events in Australia in recent time (The Realities Of

    Insurance, 2011). Just only the insurance claims due to the flood in Queensland is expected

    to reach a 6 billion dollar mark, leading towards a huge work pressure for the insurance sector

    for assessment and pay out (Johnston, 2011a). It is already perceived that this huge pay out

    would certainly push up the insurance premium for the survival of insurance sector of

    Australia as the sector also has to pay extra operational money for assessment even by

    recruiting qualified assessors from abroad (Disasters Stretch Companies, 2011; Keane,

    2011). All of these factors have made Australia a risky place for insurance business as opined

    by the global reinsurance multi-national company Swiss Re very recently, hinting that they

    are also considering to increase the premium to be paid by Australian domestic insurance

    companies to them in arguing for their existence also (Johnston, 2011b).

    Wilkins (2010) analyzed the perspectives of Australian insurance industry in context ofclimate change. Being an insurance professional, he basically highlighted the positive sides

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    regarding preparedness of insurance sector in Australia. He mentioned that Australian

    insurance industry has been preparing to face climate change by engaging with the

    government, assisting communities in increasing their awareness and resilience, incentivizing

    customers and leading by example and facilitating employee action (Wilkins, 2010:346). He

    mentioned the difficulty Australian insurance industry is facing, as there is a cost for

    community of about 300 million Australia dollars each year due to flood losses. Wilkins

    (2010) indicated that due to associated complexities, insurance companies do not provide full

    cover, however, it has not been acknowledged by him as a major risk related with reputation

    for the industry which may lead some regulatory risks too.

    Figure 2. Probable Positioning of Australian Insurance Industry in terms of perceived

    risk versus preparedness map of KPMG

    In risk, but haveconsiderable

    preparation

    Endangered!

    Totally safe

    Insurance

    sector of

    Australia

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    Based on the discussion above, we are arguing that Australian insurance sectors position

    would be at some extent different than the position of global insurance sector as a whole that

    was placed in KPMGs analysis. As shown in figure 2, it could be argued that, due to

    increased climatic risks as well as risks associated with reputation and regulation, perceived

    risk for Australian insurance sector would be higher in comparison to insurance sector

    considered at a global scale. It could be further argued that, although Australian insurance

    sector has a considerable amount of preparedness, it is not prepared enough to manage its

    reputation, influencing regulators in a positive way for the sector as well as unexpected

    amount of payout and workload. This could make the perceived level of preparedness for

    Australian insurance sector lesser in comparison to insurance sector considered at a global

    scale by KPMG. Therefore, using original sector-wise perceived risk versus preparedness map

    in KPMGs analysis, it could be observed from figure 2 that Australian insurance sector may

    be in the Danger Zone rather than in Middle of the Road. Consequently, adaptation of

    business strategy for the insurance sector in Australia would be more towards risk aversion

    approach of climate change adaptation by minimizing perceived risks and increasing

    perceived level of preparedness.

    Bangladeshi Insurance Sector and Topical Climatic Impacts

    Although Bangladesh is vulnerable like Australia in terms of scale of climatic impacts, andmore vulnerable than Australia as a LDC, it could be argued that the case of insurance sector

    in Bangladesh is rather different than the insurance sector in Australia due to an almost

    opposite customer base and development status of the sector itself. Akter et al. (2011:287)

    indicated this opposite scenario by concluding that, In Bangladesh, a private insurance

    market for property damage and livelihood risk due to natural disasters does not exist. They

    tested two different institutional-organizational models in their study in relation to the

    feasibility of private micro-flood insurance provision in Bangladesh and found that the

    provision is not profitable for private insurance companies. The reasons identified by Akter et

    al. (2011) are the reluctance and ignorance of potential insurance policy holders who are

    mostly illiterate and poor; the big unattractive poor customer base struggling to pay insurance

    premiums and the high administrative costs for the insurance sector without a viable risk-

    sharing instrument in a weak political economic context of the financial market. They argued

    that it could be viable in case an effective public-private partnership is in place based on well-

    developed risk-sharing instrument which is also argued by Mills (2007). They further opined

    that insurance schemes can take the form of micro-credit by involving large micro-credit base

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    in Bangladesh by changing the mindset of potential policy holders that drives them to think

    that government would take the responsibility of flood risk protection (Akter et al. (2011).

    However, due to the climate justice argument related with climate change phenomenon, it is

    a well developed argument that the victims of climate change in developing countries must

    not bear the costs of climatic disasters as they are not responsible for climate change. Rather

    their government has the responsibility to claim compensation from the historical polluter

    countries that are responsible for climate change and manage the costs to be borne by affected

    people (Tola & Verheyen, 2004). Based on this argument, it could be said that even if a

    viability of climate insurance can be established in Bangladesh through public-private

    partnership, there would be expectation that government would pay the premium on behalf of

    the affected communities and the premiums would be managed from the compensationreceived from historical polluter countries as identified in UNFCCC. However, this means

    that there would be an absence of visible customer base for the insurance industry and the

    insurance schemes would be not be much different than an aid scheme. It can be argued that

    this process would not generate competition in insurance sector in Bangladesh for climate

    insurance and government would not be motivated enough due to extra but huge amount of

    responsibility.

    Moreover, it has been found that despite of its growth over the years, insurance sector in

    Bangladesh is a small economic sector and thereby does not have a considerable policy

    attention. Moreover, due to heavy presence of government ownership in life and non-life

    insurance schemes over the years, competition within private sectors has not been developed

    and global reinsurers do not find interest in Bangladeshs market. In 2008, per capita premium

    for insurance was only US$ 4.4. This is far below than the global per capita premium of

    US$634 in 2008 and further down than the Australian value of US$3386.5 or the American

    value of US$4078 (Kwon, 2010; Khanal, 2007; Swiss Re, 2009). With this level of

    development status of the sector, it could be argued that the insurance sector in Bangladesh

    seriously lacks the capacity and confidence to handle a very delicate insurance scheme like

    climate insurance.

    Despite all these facts, a number of researches concluded that climate insurance is viable in

    low income countries like Bangladesh. Global reinsurance giant Swiss Re (2010a:30) argued

    that, Due to the rapid growth of microfinance in recent decades, there is now little doubt that

    demand for financial services among the low-income population exists and has huge

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    potential. Swiss Re in its market research found that micro insurance is a viable and

    profitable option for insurance companies in low-income countries like Bangladesh.

    Regarding climate insurance, Swiss Re (2010b) opined that a public-private partnership can

    easily make the climate insurance viable in vulnerable low-income countries like Bangladesh.

    In the Bangladesh Climate Change Strategy and Action Plan, Bangladesh Government has

    also kept a programme on Risk Management against Loss of Income and Poverty under the

    Comprehensive Disaster Management Theme. In this programme, all three actions are

    related with insurance with Ministry of Finance, insurance sector and non-government

    organizations as responsible agencies. Considering the undeveloped status of insurance sector,

    the programme did not aim very high and focused on developing and piloting insurance

    schemes to address the losses of property and income (MoEF, 2009:45).

    Figure 3. Probable Positioning of Bangladesh Insurance Industry in terms of perceived

    risk versus preparedness map of KPMG

    In risk, but haveconsiderablepreparation

    Endangered!

    Totally safe

    Insurance

    sector of

    Bangladesh

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    Based on the discussion above, in case of Bangladesh, we are arguing that the position of

    insurance sector in Bangladesh would still be at the Middle of the Road but due to

    completely opposite reasons as presented by KPMG for its positioning of global insurance

    sector. As shown in figure 3, it could be argued that, although perceived risk for Bangladesh

    is very extreme and the country is in Danger Zone due to that, but insurance industry as a

    business sector does not perceive any major risk to their existing business operations.

    Moreover, as the sector has not dealt with climate insurances like disaster insurance or crop

    insurance, its perceived level of preparedness is also low. As both risk and preparedness

    perceptions are lower for insurance sector in Bangladesh in comparison to global insurance

    industry as a whole as per KPMGs analysis, using original sector-wise perceived risk versus

    preparedness map in KPMGs analysis, it could be observed from figure 3 that insurance

    sector in Bangladesh is still in Middle of the Road but in a different quadrant.

    Consequently, adaptation of business strategy for the insurance sector in Bangladesh would be

    more towards learning and opportunity utilization approach of climate change adaptation

    by exploring available opportunities with cautious approach towards perceived risks and

    increasing perceived level of preparedness.

    Conclusion

    In this paper we reiterate the fact that adaptation of business strategy for any business sector

    depends on proper identification of current impacts and foreseeable impacts of climate change

    on that sector. For a business sector, the perceived risks range from physical to regulatory and

    from reputation-related to financial loss. Perceived level of preparedness is very closely

    linked with each of the risks as that determine the overall capacity of risk aversion by a sector.

    In this regard, the perceived level of risk versus perceived level of preparedness framework by

    KPMG has provided a useful tool to work out business strategy adaptation due to climate

    change.

    However, we argue that for discussing business strategy adaptation for a particular business

    sector in a particular country, the aggregate approach at a global scale as followed by KPMG

    for each sector would not be viable. In supporting our argument, we presented the examples

    of two countries with different development status susceptible to high amount of physical

    risks due to climate change. We therefore argue that any approach of exploring business

    strategy adaptation due to climate change must be country-specific, sector-specific and evencompany-specific.

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    From the discussion on nexus between adverse climatic events and insurance sector, it could

    be further argued that topical phenomenon of adverse climatic events in Australia and

    Bangladesh have already started to reshape the in-country business strategy of insurance

    sector and would notably reshape the strategy in coming days. This reshaped business strategy

    would be concentrated on balancing stricter government regulation and policy in relation to

    flexible assessment and payout as well as on balancing profit and existence in relation to

    social responsibility and customer satisfaction. The resulted business strategy in its extreme

    would be also seen as closure of insurance companies that are bankrupt due to huge payouts

    leading apathy to offer disaster insurance products for the severe, unpredictable and complex

    disasters.

    Companies that would be more interested about the opportunity side would reshape their

    business strategy by innovating new insurance products and attracting clients to buy those

    products whereas charging more premium from the policyholders and negotiating less

    premium with the reinsures through taking advantages from adverse climatic events.

    Consequently, it could be argued that the adaptation of business strategy of Australian and

    Bangladeshi insurance sector due to adverse climatic events is imminent and happening, but it

    would not be one-dimensional reshaping and business strategy would be reshaped through a

    balance of exploring new opportunities and mitigating associated risks, albeit in a country-

    specific way.

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