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© 2008 IBM Corporation 1 Optimizing Inventory in Today’s Challenging Environment Maximo Monday August 11, 2008

IBM DIOS Overview

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Page 1: IBM DIOS Overview

© 2008 IBM Corporation

1

Optimizing Inventory in Today’sChallenging Environment

Maximo MondayAugust 11, 2008

Page 2: IBM DIOS Overview

© 2008 IBM Corporation2

Agenda

The Value Proposition

Case Studies

Maximo/DIOS Offering

Getting Started

Q&A

Page 3: IBM DIOS Overview

© 2008 IBM Corporation3

Traditional ABC classification is used rather than more progressive inventory classes.

Production dictates the lot sizes. Demand forecasts are created at too

high a level to drive meaningful inventory targets at the stock keeping location

Safety stocks are calculated using ordinary techniques.

Management reactively focuses on shortages.

Inventory management theories are misinterpreted by setting incorrect parameters.

Inventory levels in most companies are far from optimal due to a number of influencing factors:

The typical problem our clients experience is keeping excessive inventory while achieving low availability (Service Levels & Fill Rates).

1 2 3 4 5 6 Classification

0

1

2

3

4

5

6

7

8

Stoc

k Va

lue

Actual StockOptimal Stock

Optimal Stock versus Actual Stock

Current Inventory Management Practices are Inadequate and Pose Additional Risk to Meeting Target Service Level Expectations

Page 4: IBM DIOS Overview

© 2008 IBM Corporation4

63%Reduce inventory carrying costs and

other related expenses

26%Gain market share through superior service & product

availability

Top Drivers For Improving Inventory Management

3%Support sales growth in new channels and geographies

7%Customer

retention issue, need to improve customer service

0%

5%

10%

15%

20%

25%

30%

35%

General Rules(e.g. WOS)

ABCD Categories MRP/DRP or APS Mulit-echelonoptimization

How do you set your inventory policies?

Degree of sophistication

Basic Advanced

25%

35%

27%

13%

How companies set inventory policies is evolving from general planning rules to a more sophisticated approach that balances cost and service at each SKU/location across the entire supply chain. This change is being driven by increases in SKU complexity, pressure to deliver customer service improvements, and shareholder performance through cost controls.

“Inventory Management is more than just inventory reduction. Companies have started realizing the importance of inventory as a competitive advantage.”

Source: Aberdeen Group

To Meet these Challenges, Companies are Starting to Recognize that they Need Better Concepts and Tools to Manage their Inventories

Page 5: IBM DIOS Overview

© 2008 IBM Corporation5

IBM has Developed a Body of Leading Inventory Optimization Practices based on Many Engagements

If your operation is not….– Creating and updating demand forecasts for each part/location on a daily or

weekly basis using methods that minimize forecast error– Measuring and maintaining service levels by asset use/part/location and using

those segmentations to drive differentiated inventory policies – Calculating the individual safety stock, reorder quantity, and stocking location

for each individual part/location on at least a weekly basis– Optimizing the trade-offs between stock value and order quantity and

frequency– Considering inventory carrying costs, order processing costs, and inventory

value in setting inventory targets and reorder quantities– Measuring replenishment cycle time and variability for each part/location and

managing to minimize impact on inventory levels Then

– It is highly likely that a rigorous analysis of your supply chain management practices, tools, and policies will result in identification of specific actions that will both reduce inventory investment and increase inventory effectiveness for supporting asset availability and efficiency

Page 6: IBM DIOS Overview

© 2008 IBM Corporation6

An outgrowth of our experience has been development of a tool/solution by IBM Research that incorporates and applies our leading inventory management practices

DIOS identifies inventory reduction opportunities by determining the optimal inventory at the part level. DIOS can consider many factors such as service levels,

demand variation, supplier lead-times, batch size, overage and underage levels and can be used to identify opportunities for Quick Hits for reducing Inventory or

improving Service levels.

What is Dynamic Inventory Optimization Solution (DIOS)?

DIOS Optimization Goals

Optimal lot size for each part

Optimal safety stock for each part

Optimal classification of part’s

Optimal replenishment policies for each part class

Reducing excess inventories

Exceeding service level expectations

Safety StockCalculation

Batch SizeCalculation

InventoryParameters

InventoryReports

Result Evaluation

InventoryClassificatio

n

InventoryAnalysis

DemandForecasting

DIOSDIOSMaximoMaximo

Work Management

ProcurementInventory Management

Contract Management

Page 7: IBM DIOS Overview

© 2008 IBM Corporation7

IBM DIOS Provides Powerful Capabilities that Complement ERP/APS and Minimize Management Risk

Accurately Forecast Demand

Advanced statistical forecasting engine capable of automatically picking the optimal algorithm for each SKU

Ability to predict promotion, seasonal and other periodic effects Proven real-time system forecast performance including data

cleansing Ability to optimise forecast time buckets and parameters

Optimize Inventory Replenishment

Minimize Demand and Supply Risk

Determine EOQ and optimal replenishment frequency Understand the tradeoffs between ordering frequency, inventory and

service levels using the K-curve Model constraints such as delivery lead times, vendor minimum

order quantities as well as price breaks Powerful simulation capabilities to evaluate alternative models

Calculate optimal safety stock levels using a range of different safety stock calculation schemes

Demand classification (effect of demand variability on safety stock levels)

Match forecastability to safety stock requirements

Requirement DIOS Capability

Replenish Inventory Using Forecast

Ability to transfer optimised parameters and forecast to replenishment systems

Flexibility to incorporate additional attributes in the analysis and pass these back to replenishment system

Optional use of the replenishment module

Analytical Excellence Powerful reporting and analytics, selection and drill down

capabilities Numerous graphical representations helping to develop a deeper

understanding of your business Reporting flexibility with user definable fields

ERP/APS

Page 8: IBM DIOS Overview

© 2008 IBM Corporation8

Superior Inventory Management Delivers Immediate and Substantial Benefits to the Bottom Line

1 2 3 4 5 6 7

-1000

0

1000

2000

3000

ThousandEUR

Inventory Classes

Typical Inventory Overage/Underage Chart

Net Inventory Reduction (32.5%) $ 7.28M

Total 5-Year Net Present Value of ~ $8,000,000(discounted at 10%, including cost of software and services)

One time cash savings at 75%

salvageable stock $ 5.46M

Carrying Cost = 15% * $7.28M

Annual Carrying Cost Savings $ 1.09M

Example Benefit Calculation($22.4 Base Inventory)

Note: No value attributed to improvedservice level

Page 9: IBM DIOS Overview

© 2008 IBM Corporation9

In all these recent 21 projects there was only one client who was previously approaching real optimal inventory levels

Note: Annual Usage Value (AUV) = annual value of the goods distributed from the warehouse.

55

43

52

31

63

3131

434238

36

5

5152

0

10

20

30

40

50

60

70

1 10 100 1000

Annual Usage Value (Million $ )

% o

f Inv

ento

ry R

educ

tion

Achi

eved

42

22

31

4740

19

25

An Overwhelming Majority of IBM DIOS Engagements have Identified Significant Inventory Reduction Potential

Page 10: IBM DIOS Overview

© 2008 IBM Corporation10

Agenda

The Value Proposition

Case Studies

Maximo/DIOS Offering

Getting Started

Q&A

Page 11: IBM DIOS Overview

© 2008 IBM Corporation11

Large European Utility Company

Solution

Benefits

ChallengeEuropean Utility, a major electricity generator and nuclear power station operator, wanted to implement a wide-ranging Supply Chain Strategy. The company had a target of reducing inventory, as well as reducing the risk of lost revenue due to the unavailability of spare parts. With 369,000 SKUs and inventory increasing at the rate of $4M per year, European Utility needed to quickly identify ways to optimize its inventory levels to support high service levels.

Contributed to client’s target of reducing inventory by £20M

Planned reduction on the loss of revenue due to the unavailability of spare parts

Improved inventory management enabled higher up-time of power station assets through the use of category specific, risk-informed best practices

Improving inventory management in an MRO environment

European Utility selected IBM to install and integrate the Dynamic Inventory Optimization Solution to help improve the management of their inventory. In addition to optimizing the inventory policies, a variety of process, organization and IT improvements were made to sustain the benefits.

The client’s materials and planning manager said "...this tool is the best I’ve seen for my needs."

Page 12: IBM DIOS Overview

© 2008 IBM Corporation12

Based on the IBM Dynamic Inventory Optimization Solution the IBM team designed and implemented a customer-specific optimization kernel around an SAP APO implementation filling the functional gaps of SAP.

Solution

Benefits

Challenge OEM wanted to reorganize and optimize their world-wide spare parts business. The challenge was to model the cost structure of their logistics processes in great detail and to determine optimal replenishment strategies for each part in order to minimize these costs while guaranteeing a prescribed global service level. Calculating safety stock levels for parts with highly sporadic demands was one of the biggest problems to be solved.

The solution allows the customer to run its spare parts businessat minimum costs while ensuring to keep a target service level.The replenishment planning system implemented provides ahigh degree of automation and allows the planners to quicklyfocus on problematic parts. By using one of the varioussimulation scenarios the customer is able to compare differentplanning strategies and analyze what-if scenarios efficiently.

Optimizing inventory despite erratic customer demand patterns

Global Automotive OEM

Page 13: IBM DIOS Overview

© 2008 IBM Corporation13

For Sample

Data Set(172 items, $7.1M)

The analysis of a large transit authority’s sample data showed an opportunity to reduce inventory while increasing part availability

Creating a segmented inventory strategy … Combined with better demand forecasting … And setting of optimal inventory and replenishment policies …

$0.7M** 99.5%

… Is estimated to yield savings* of … at an average service level of

$1.6M*** 95%

Extrapolated To

Total Inventory(20,000 items, $80.0M)

$9.0M** 99.5%

$18.0M*** 95%

* 5-year NPV, excludes costs

** Assumes the entire expected inventory reduction can be realized

*** Assumes a maximum of 20% inventory reduction

Page 14: IBM DIOS Overview

© 2008 IBM Corporation14

Agenda

The Value Proposition

Case Studies

Maximo/DIOS Offering

Getting Started

Q&A

Page 15: IBM DIOS Overview

© 2008 IBM Corporation15

What is “Inventory Optimization with Maximo”

An “integrated module”– Leverage proven Inventory Optimization

solution (DIOS)– Implement against Maximo data– Configure and execute within Maximo

Extending standard Materials and Procurement Management modules– Data source is standard Maximo inventory

and procurement data– Optimised inventory configuration feeds

back into standard Maximo data

Analysis and “Lights-Out” operation– Background (daily) optimization– On-line analysis, simulation and

configuration

Page 16: IBM DIOS Overview

© 2008 IBM Corporation16

What is Maximo Inventory Optimisation?

Purchasing

Inventory Analysis &Optimisation

Work Management

material demand (non-stocked items)

material demand (reorder)

material demand (stocked items)

inventory consumption (issues/returns)

material supply (orders)

optimised inventory parameters

master data, demand, forecast

Maximo – DIOS Integration

Maximo work process & integration apps

Enhance existing Maximo capabilities for purchasing, inventory, and work management

IBM DIOS optimisation algorithms and scenario capability Provides actual Maximo data for optimisation Derive direct value through DIOS optimization (cost reduction etc) and

improved Maximo value realisation (inventory availability to increase asset service levels/utilisation with reduced inventory costs)

Page 17: IBM DIOS Overview

© 2008 IBM Corporation17

An Integrated Solution…

Inventory Master DataItem catalog

InventoryInventory Vendor Relationships

Inventory Balances

Transaction DataIssues/Returns (stores)

Receipts/Returns (vendor)

DIOSConfiguration

File

Stock Node File

InboundTransactions

OutboundTransactions

DIOS Demand File

DIOSMacro File

OptimizedParameter File

1. Batch extraction from Maximo database (JDBC) to flat files (tab delimited) .. Scheduled using Maximo cron task utilities

2. DIOS launched with parameters to read transaction files and generate demand file

3. DIOS launched with a start up Macro to read stock node, transaction files, and generated demand file, and generate the output file (optimised parameters)

4. Inventory optimisation parameters (safety stock and economic order quantity) loaded to Maximo database (JDBC)

Maximo & DIOS Integration Solution

Page 18: IBM DIOS Overview

© 2008 IBM Corporation18

Solution Architecture

Local (HTTP)

Secure (HTTPS)

Application ServerRDBMS

IBM Maximo Application Server Cluster

User Interface Cluster

Integration Cluster

Inventory Optimisation

InstanceIBM DIOS...

MIO MBOs MIO MBOs MIO MBOs

MIO UI MIO UI MIO UI

MIO crontask

Works within IBM Maximo standard framework– Cluster compatible– Windows server only (for DIOS compatibility)

Dedicated application server recommended for Inventory Optimisation

Simple installation process Short downtime required (for redeployment of application)

Page 19: IBM DIOS Overview

© 2008 IBM Corporation19

Solution Architecture

Integrates standard IBM Maximo tables to DIOS

Leverages standard ‘lean’ file integration with DIOS

Loads results into new (dedicated) DIOS statistic objects in IBM Maximo

Optimisation configuration at store level

IBM Maximo IBM DIOS

ITEM

INVENTORY

INVBALANCES

INVCOST

Stock Node File

MATUSETRANS

MATRECTRANS

Outbound Txns

Inbound Txns

Demands

DIOSKPIDATA

DIOSSTAT

DIOSINVOPTDATA

Stock Analysis

DIOS Results

Organisation A

Site I

Store 1

Store 2

Site II

Store 1

Site III

Store 1

DIOS Config

DIOS Config

DIOS Config

DIOS Config

Organisation B

Site I

Store 1

Store 2

Site II

Store 1

Site III

Store 1

DIOS Config

DIOS Config

DIOS Config

DIOS Config

Store 3 DIOS Config

Page 20: IBM DIOS Overview

© 2008 IBM Corporation20

What is in IBM Maximo?

Integration Cron Task (NEW)– Allows configurable scheduling of optimisation

• Daily, Monthly, Quarterly etc– “Lights-Out” execution of IBM DIOS against pre-configured setup– Sequential execution of all enabled store optimisation

configurations

Start Center Capability

Page 21: IBM DIOS Overview

© 2008 IBM Corporation21

The Integrated Maximo-DIOS Solution Immediately Addresses Critical Business Challenges and Delivers Substantial Value

Provides thought leadership with established solutions– An integrated, closed-loop planning and execution system

Directly addresses immediate challenges– Sporadic demand and immature processes lead to high forecast error

• Powerful and patented statistical forecasting techniques, and variable time bucketing capabilities drive improved accuracy for each SKU by recognizing its individual demand characteristics

– High excess and obsolete inventory levels• Optimized inventory policies to establish right inventory levels for each SKU taking into

account required service levels, demand plans (planned maintenance) and variability (unplanned events), supply lead time, variability and constraints, and lifecycle stages

– Budget pressures to reduce inventory investment• Budget optimization capability to maximize service levels within a budget constraint, or

minimize investment to attain target service levels– Limited storage space not sufficient to keep all of the required MRO inventory

• Cost optimization across multiple storage locations taking into account space constraints and alternate supply modes to ensure right level of availability

Can deliver significant value in less than a year– The integrated planning and execution system uniquely provides a potential inventory

reduction opportunity of 30-50% while maintaining service levels at 95%+– Can start seeing inventory reduction happen in 3 months with a significant reduction

achieved within 12 months

Page 22: IBM DIOS Overview

© 2008 IBM Corporation22

Agenda

The Value Proposition

Case Studies

Maximo/DIOS Offering

Getting Started

Q&A

Page 23: IBM DIOS Overview

© 2008 IBM Corporation23

We have designed a short 4 week blueprint engagement that allows our clients to build the business case and detailed plan for leveraging their inventory investments

Kick-off, Interviews&

Data Gathering

Initial Process andData Analysis

Detailed Analysis & Process Review

Recommendations &Management

Summary

Project Kickoff

Understand business objectives and characteristics

Understand key business and inventory management challenges E.g., growth

projections, financial metrics, customer ordering behavior, product lifecycle, supplier characteristics

1-2 weeks 1-2 weeks 1 week 1 week

Process Analysis Understand current demand management,

inventory management, logistics and procurement practices, and IT landscape (interviews)

Benchmark against industry best practices and identify improvement opportunities

Data Analysis (depends on data being available at the start of project) Gather sample inventory data and establish

baseline model

Evaluate alternate inventory management scenarios, and identify benefit range of improvement (inventory reduction, service level improvement)

Recommendations Create high-level

business case and implementation plan that provides rapid time-to-value

Create and deliver final executive presentation (deliverable)

Document and deliver supporting materials (deliverable)

Page 24: IBM DIOS Overview

© 2008 IBM Corporation24

Agenda

The Value Proposition

Case Studies

Maximo/DIOS Offering

Getting Started

Q&A

Page 25: IBM DIOS Overview

© 2008 IBM Corporation

25

Thank You!

Gary J. Cross

Contact Information:

E-mail [email protected]

Phone 216-370-5078