IAN BUTLER CV Ian Butler 32 Larkfield Road, Great Bentley, Colchester Essex C07 8PX 01206 250007/07470 316530 ian.d.butler1@btinternet.com

Personal ProfileA strong organiser and administrator driven by a desire to achieve success for businesses and individuals. Over 30 years of management experience- employing a ‘people engagement’ style. Works to deliver tangible results based on business and individuals requirements A passionate coach/mentor driven by the need to help others achieve their aspirations and goals- particularly with regard to employability skills.A combination of consultancy, coaching & advisory styles is used to build & maintain working relations with people & teams at all levels. Advocate of ‘continuous improvement’- both on a personal and business level.Reliable and trustworthy

Key Skills

Communication Skills Strong verbal and written skills – ensuring clarity of message by using everyday language

Planning and organization A variety of tools, techniques and models are used to organize and drive requirements forward. I am structured and have attention to detail

Project Management PM principals and best practises are used from a variety of methodologies e.g. Prince, AIM. A logical thinker who also seeks creative solutions.

Administration Full range of office and management skills IT Skills Practised in the use of all MS office suite (word, excel, power point), internet

and email

Employment History

Various Schools/colleges ‘Signpost’, Youth Enquiry Service’ April 2015-Date : Employability mentor /coach

Volunteering work associated with employability skills.- Providing help and advice with CV writing, covering letters, interview skills and technical help with work search systems, emails etc

British Telecom: Various business units e.g Global Services, Group, Retail & ‘Operate 2006 – March 2015 : Programme & Project Management and Volunteering work in Schools/ Colleges

Responsible for managing major change projects and initiatives into operational work teams. Successes include: BT Security: Development and implementation of the Operational centre training portfolio- ensuring that

the newly formed team were fully skilled to be able to address cyber threats. BT Security: Uplift of BT key sites/ buildings to improvement resilience resulting in 50% reduction of risk. BT Security: Project managed upgrade of servers to secure audit compliance. Active member of BT volunteers- working with schools and colleges to help with employability aspects Development and delivery of employability’ training material for schools/colleges Utilization of a toolset to identify and remediate security vulnerabilities. Over 400 systems were ‘scanned’

resulting in a 20% reduction in vulnerabilities per server. Project Management of ‘Talk Time solo’ product launch resulting in sales target exceeded by 15%. Improvements to Production management processes and systems. Programme managed a surveillance and root cause tool to improve customer service and reduce pay costs

(to the value of 37 staff) Established and ran Programme office Project managed the implementation of a £15m 21st century network (21CN) testing model Project managed the merger & restructure of Network management teams. Coached operational change agents to research, identify and deliver business improvements. This resulted in

both people reductions and re-employment into growth capital revenue generating activities of 54 FTE Network rationalizations & cost reduction programme-equivalent to 70 people. Implementation of a network data script automation project. Delivery of 108 people savings.

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IAN BUTLER CVEmployment History cont British Telecom: Networks’, and Finance Business units 1993- 2006 : Project Management and implementation of ‘networks’ and ‘finance’ related projects

Project management and implementation of ‘networks’ and ‘finance’ related projects: The ‘calling line’ aspect of the National Number Code change (introduction of the ‘02’ number ranges) Contingency planning for the Y2K Millennium project. Introduction of a ‘productivity and quality measurement system to reduce ineffective time and business costs Customer service: management reporting & failure analysis Training and implementation manager for

o Total Quality Management Programme, Customer Care, Customer Service System, Payroll projects

Education and Training

Colne High School Brightlingsea 1969-73 Greyfriars College Colchester 1973-75

O LevelsA level’s

5 ‘A-C’ passes (including English and Maths) Passes in English Law & Economics

Colchester Institute 1975-77 Business studies Distinction pass in ‘National certificate’ BT 1973-2014 Management Various in-house BT courses on management,

leadership, communication skills, Project management and quality

Additional information Holder of full UK driving licence DBS checked with ‘enhanced certificate’

Hobbies and Interests Involved in a number of activities within various schools & colleges e.g. Career Academy student mentoring,

CV preparations, mock interviews, projects. I am a volunteer for both the ‘youth enquiry service’ & Signpost Keen tennis player: I enjoy both organising and playing games/matches. Plays and listens to music

References are available on request

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