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Development Impact & YouPRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
Development Impact & You PRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
Development Impact & YouPRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
Development Impact & You PRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
I want toclarify my priorities
by focusing on key critical
issues}
PROBLEM DEFINITION
08
Development Impact & YouPRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
Development Impact & You PRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
Development Impact & YouPRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
Development Impact & You PRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
INSPIRED BYJulier J., Kimbell L. (2012) Problem Definition. p30. In: The Social Design Methods Menu.
LEVEL OF INVOLVEMENT
FAIRLY SIMPLE, SELF ADMINISTERED TOOLneeds relatively less time
1 Download the PDF file and print it in a normal A4 printer.
2 Align the worksheet prints according to the numbered boxes along the edge of the sheets.
3 Join the aligned prints with cellotape or tacks and get started!
DOWNLOAD AND ASSEMBLE THE WORKSHEET IN DIFFERENT SIZES
SIZE AND ORIENTATION GUIDE A1
A2
A3
Development Impact & YouPRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
Development Impact & You PRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
Development Impact & YouPRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
Development Impact & You PRACTICAL TOOLS TO TRIGGER & SUPPORT SOCIAL INNOVATION
Defining a problem is a deceptively simple task - what at first seems to be the problem is often merely a symptom of a deeper problem. This tool works to both open a problem up - present-ing it in a way that can be examined from a number of angles - as well as helping to define the wider context and associated issues involved.
This is particularly effective when trying to focus a team of people on the key problems at hand. This tool has been designed to struc-ture the analysis of a particular problem in a way that makes good use of your time. It introduces a small set of key criteria by which an issue can be articulated and assessed, which makes the activity highly efficient. It also gives you a standardised way to compare several different problems which might seem to be very different on the surface.
What is it & why should I do it?
? HOW TO USE ITGo through the Problem Definition worksheet individually or in small teams and reflect on a specific issue you have identified, exchanging thoughts while writing down your notes. The key aim here is to capture, compare and discuss different viewpoints on the problem. You can then review the notes and discuss with your team members whether you are making the same assump-tions, and whether you are framing things in the same way.
This exercise may lead you to ‘reframe’ the problem you ini-tially addressed – for example, what happens if you see older people as having capacities, rather than needs? Reframing problems in such a way can offer clues to how the solution can take shape.
Working on a Problem Definition worksheet with not only your team members, but together with other stakeholders will usually bring up new contexts. For instance, working with service users, staff or volunteers may provide a slightly different angle to the tool than when working with managers or entrepreneurs. Feel free to experiment and rephrase questions in the worksheet to keep them relevant in such situations.
08PROBLEM DEFINITION
What is the key issue you are trying to address and why is it important?
Who is it a problem for?
What social/culturalfactors shape this problem?
What evidence do you have that this is worth the investment?
Can you think of this problem in a different way? Can you reframe it?
1
I wan
t to clarify
my
prio
rities b
y fo
cusin
g o
n key
critical issues
Wh
at is the k
ey issu
e yo
u are
tryin
g to
add
ress and
wh
y is
it imp
ortan
t?
Wh
o is it a p
rob
lem fo
r?W
hat so
cial/cultu
ralfacto
rs shap
e this p
rob
lem?
1
Dev
elop
men
t Imp
act & Yo
uPRA
CTICAL TO
OLS TO
TRIGG
ER & SU
PPORT SO
CIAL IN
NO
VATION
Dev
elop
men
t Imp
act & Yo
uPRA
CTICAL TO
OLS TO
TRIGG
ER & SU
PPORT SO
CIAL IN
NO
VATION
PR
OB
LE
M D
EF
INIT
ION
08
Wh
at social/cu
ltural
factors sh
ape th
is pro
blem
? W
hat ev
iden
ce do
yo
u h
ave
that th
is is wo
rth th
e inv
est-m
ent?
Can
yo
u th
ink
of
way
? Can
yo
u refram
e it?