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Involve for Continuous Safety Improvem
ent
ICSI
Involve for Continuous Safety Improvement
ICSI
Involve for Continuous Safety Improvem
ent
ICSI
What is Safety?
I believe that Safety is : To have personal protective equipment To repair any broken window or something like that To do training To have a Safety Practitioner and a Occupational Physician,
if it is necessary To make a Risk Assessment Study for company’s
installations. I don’t know what it is, but I have to do it
Am I Right?
Involve for Continuous Safety Improvem
ent
ICSI
What is Safety?
Safety means the minimization of contact between a person and hazard, predominantly concerned with the prevention of physical harm to an individual.
Are the above enough to minimize the contact between a person and a hazard?
NO
Involve for Continuous Safety Improvem
ent
ICSI
SAFETY CULTURE
Creating a positive safety culture in your organization you could be sure that you minimize the contact between people and hazards.
But what is SAFETY CULTURE?
Involve for Continuous Safety Improvem
ent
ICSI
SAFETY CULTURE
SAFETY CULTURE is the combination of values, beliefs, vision, purpose, policies, objectives and leadership styles. A positive safety culture is characterised by awareness, assessment and action in all these areas supported by an open communications style throughout the whole organisation
Is safety culture important for my organization?
Involve for Continuous Safety Improvem
ent
ICSI
SAFETY CULTURE
A Safety Culture can influence negative or positive:•Your Employees•Your Clients•Your Suppliers•Your Stakeholders•The social environment of the above•Society•Insurance Agencies
Involve for Continuous Safety Improvem
ent
ICSI
SAFETY CULTURE
How could I create a positive Safety Culture for my organization?
MANAGEMENT FORCE GROUP developed a specific training program for Safety Culture, the “Involve for Continuous Safety Improvement”.
ICSI is a training program for assessing and creating safety culture in an organization.
Involve for Continuous Safety Improvem
ent
ICSI
A health & safe environment for our customers creates reliability and strong connections with our
organization. It creates faithful customers.
Cooperation with Sales & Customer Service
Department
Involve for Continuous Safety Improvem
ent
ICSI
A health & safe working environment urge our suppliers to work and behave in a similar way,
espousing our principals.
Cooperation with Supplies Department
Involve for Continuous Safety Improvem
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ICSI
Health & Safe Working Environment
Developing a Corporate Social Responsibility
Involve for Continuous Safety Improvem
ent
ICSI
A health & safe working environment
…attracts qualified staff
…creates a competitive advantage
…builds a strong brand name
Involve for Continuous Safety Improvem
ent
ICSI
Dependent Independent Interdependent
THE BRADLEY CURVE cultural evolution model
Waiting to be told what to do
Doing things ourselvesHelping others
Management
Self Teams
Natural instincts
I depend on YOU
It is ME who decide
It is US who decide
Zero accident is a dream
Zero accident IS POSSIBLE
Involve for Continuous Safety Improvem
ent
ICSI
SAFETY CULTUREOPEN DOOR POLICY
The purpose of an open door policy is to encourage open communication, feedback, and discussion about any matter of importance
OPEN DOOR
POLICY
SAFETY CULTURE
Involve for Continuous Safety Improvem
ent
ICSIICSI MODEL Vs USUAL
Because Safety is a Team Activity
Involve for Continuous Safety Improvem
ent
ICSI
“The key for Safety Culture is in seeking Continuous Improvement”
Involve for Continuous Safety Improvem
ent
ICSI
“Tell me and I'll forget; show me and I may remember; involve me and I'll understand.”
Involve for Continuous Safety Improvem
ent
ICSI
ICSI consists of 3 phases trying to succeed:
Management commitment
Good communications between all levels of employee
Effective two-way communication
Employee involvement - Active employee participation
Involve for Continuous Safety Improvem
ent
ICSI
ICSI
Phase 1Identify the level of maturity within the organisation,
where we are and which are our needs
Involve for Continuous Safety Improvement
Involve for Continuous Safety Improvem
ent
ICSI
Where are we?Technical Review• Equipment, health & safety systems(πχ σχοινοδιακόπτες,
αυτοματοι αποκλεισμοί), PPE, etc• Health & Safety Management Systems, (ISO, Risk
Assessment)• Legal Issues• Accidents recording• Comparison with previous years, competition
Cognitive – Communicative Review• Staff’s Knowledge about Safety.• Top executives’ view about Safety in the organization• (Customer’s view about Safety in the organization
Involve for Continuous Safety Improvem
ent
ICSI
Opinions ConvergenceThe opinions of Top Executives about the safety situation in their organizations may be different.
MANAGEMENT FORCE GROUP will try to converge these different opinions in a common view.
Involve for Continuous Safety Improvem
ent
ICSI
Safety team & Road MapThe Safety Team consists of “key” employees, which will transfer the knowledge to all the employees and will create a new culture, a safety culture.
Knowing where we are and where we want to go MANAGEMENT FORCE GROUP presents at the CEO and the Management Team the “road” that the organization will follow in order to adopt a “Safety culture”.
Involve for Continuous Safety Improvem
ent
ICSI
Phase 2Develop and present new techniques, ideas,
methods. Behaviour change
Involve for Continuous Safety Improvement
ICSI
Involve for Continuous Safety Improvem
ent
ICSI
Knowledge, Action, Behavior1st month• 4 meetings, 3-6 hour/meeting
We present at the safety team all the necessary knowledge, the methods/tools and finally all the program
• 1 review meeting after 1-2 months
2nd month – Workshop• 2 meetings, 4-6 hours/meeting Exercises with real facts from Trainer’s-Facilitator’s
experience Visits at workplaces
Involve for Continuous Safety Improvem
ent
ICSI
3rd,4th & 5th month – On the job coaching• 1-2 personal meetings of each participant of the Safety team with the Trainer-Facilitator
The Trainer-Facilitator guides each participant how to implement the knowledge of all the previous month at his work
6th &7th month – Working as usualMain issue is the participant’s autonomy in creating a Safe Working Environment
All the participants have meetings, conversations and take decisions about health & safe issues regarding their works, without the Trainer-Facilitator.
The Trainer-Facilitator is aware about the final decisions, makes comments and advices the participants before the implementation of the new tools.
Involve for Continuous Safety Improvem
ent
ICSI
• 8th month – Face to face interviewsThe Trainer-Facilitator discuss in personal meetings
with the participants all the program, the actions they take, what kind of changes they made and what they plan to do in the future.
During Phase 2 the participants are in touch with their Trainer-Facilitator via e-mail. They send each-other articles,
questions, news and in general they can discuss about several issues regarding Health & Safety
Involve for Continuous Safety Improvem
ent
ICSI
Phase 3Review, evaluation, new safety culture
Involve for Continuous Safety Improvement
ICSI
Involve for Continuous Safety Improvem
ent
ICSI
• We evaluate the technical upgrade of Safety• We evaluate the new knowledge and methods• We evaluate if the Safety Team is able to create safety culture
We evaluate the project we do the last 10-12 months and we
see what kind of changes have been made regarding the
Health & Safe working Environment
Involve for Continuous Safety Improvem
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ICSI
Have the rest employees learn what is really safety and how to protect them
and their colleagues?
EvaluationHas the organization been influenced by the project?
“Involve for Continuous Safety Improvement”;
Involve for Continuous Safety Improvem
ent
ICSI
3600 feedback
All the participants take part at the 360o feedback. From each participant:•2-3 of his/her assistants•1-2 other employees in the same hierarchy• His/Her Supervisor
are asked via a questionnaire to evaluate each participant regarding his/her improvement/development in Safety issues
Involve for Continuous Safety Improvem
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ICSI
CONFERENCE
We present :• The results from the evaluation.• Program’s results.• Which goals we achieve and which not• Conversation, remarks, questions• Improvements and future actions