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Involve for Cont inuous Safety Improveme ICSI Involve for Continuous Safety Improvement ICSI

I nvolve for C ontinuous S afety I mprovement ICSI

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Page 1: I nvolve for C ontinuous S afety I mprovement ICSI

Involve for Continuous Safety Improvem

ent

ICSI

Involve for Continuous Safety Improvement

ICSI

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Involve for Continuous Safety Improvem

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ICSI

What is Safety?

I believe that Safety is : To have personal protective equipment To repair any broken window or something like that To do training To have a Safety Practitioner and a Occupational Physician,

if it is necessary To make a Risk Assessment Study for company’s

installations. I don’t know what it is, but I have to do it

Am I Right?

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What is Safety?

Safety means the minimization of contact between a person and hazard, predominantly concerned with the prevention of physical harm to an individual.

Are the above enough to minimize the contact between a person and a hazard?

NO

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SAFETY CULTURE

Creating a positive safety culture in your organization you could be sure that you minimize the contact between people and hazards.

But what is SAFETY CULTURE?

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SAFETY CULTURE

SAFETY CULTURE is the combination of values, beliefs, vision, purpose, policies, objectives and leadership styles. A positive safety culture is characterised by awareness, assessment and action in all these areas supported by an open communications style throughout the whole organisation

Is safety culture important for my organization?

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SAFETY CULTURE

A Safety Culture can influence negative or positive:•Your Employees•Your Clients•Your Suppliers•Your Stakeholders•The social environment of the above•Society•Insurance Agencies

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SAFETY CULTURE

How could I create a positive Safety Culture for my organization?

MANAGEMENT FORCE GROUP developed a specific training program for Safety Culture, the “Involve for Continuous Safety Improvement”.

ICSI is a training program for assessing and creating safety culture in an organization.

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A health & safe environment for our customers creates reliability and strong connections with our

organization. It creates faithful customers.

Cooperation with Sales & Customer Service

Department

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A health & safe working environment urge our suppliers to work and behave in a similar way,

espousing our principals.

Cooperation with Supplies Department

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ICSI

Health & Safe Working Environment

Developing a Corporate Social Responsibility

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A health & safe working environment

…attracts qualified staff

…creates a competitive advantage

…builds a strong brand name

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Dependent Independent Interdependent

THE BRADLEY CURVE cultural evolution model

Waiting to be told what to do

Doing things ourselvesHelping others

Management

Self Teams

Natural instincts

I depend on YOU

It is ME who decide

It is US who decide

Zero accident is a dream

Zero accident IS POSSIBLE

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SAFETY CULTUREOPEN DOOR POLICY

The purpose of an open door policy is to encourage open communication, feedback, and discussion about any matter of importance

OPEN DOOR

POLICY

SAFETY CULTURE

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ICSIICSI MODEL Vs USUAL

Because Safety is a Team Activity

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“The key for Safety Culture is in seeking Continuous Improvement”

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“Tell me and I'll forget; show me and I may remember; involve me and I'll understand.”

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ICSI consists of 3 phases trying to succeed:

Management commitment

Good communications between all levels of employee

Effective two-way communication

Employee involvement - Active employee participation

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ICSI

Phase 1Identify the level of maturity within the organisation,

where we are and which are our needs

Involve for Continuous Safety Improvement

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Where are we?Technical Review• Equipment, health & safety systems(πχ σχοινοδιακόπτες,

αυτοματοι αποκλεισμοί), PPE, etc• Health & Safety Management Systems, (ISO, Risk

Assessment)• Legal Issues• Accidents recording• Comparison with previous years, competition

Cognitive – Communicative Review• Staff’s Knowledge about Safety.• Top executives’ view about Safety in the organization• (Customer’s view about Safety in the organization

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Opinions ConvergenceThe opinions of Top Executives about the safety situation in their organizations may be different.

MANAGEMENT FORCE GROUP will try to converge these different opinions in a common view.

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Safety team & Road MapThe Safety Team consists of “key” employees, which will transfer the knowledge to all the employees and will create a new culture, a safety culture.

Knowing where we are and where we want to go MANAGEMENT FORCE GROUP presents at the CEO and the Management Team the “road” that the organization will follow in order to adopt a “Safety culture”.

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Phase 2Develop and present new techniques, ideas,

methods. Behaviour change

Involve for Continuous Safety Improvement

ICSI

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Knowledge, Action, Behavior1st month• 4 meetings, 3-6 hour/meeting

We present at the safety team all the necessary knowledge, the methods/tools and finally all the program

• 1 review meeting after 1-2 months

2nd month – Workshop• 2 meetings, 4-6 hours/meeting Exercises with real facts from Trainer’s-Facilitator’s

experience Visits at workplaces

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3rd,4th & 5th month – On the job coaching• 1-2 personal meetings of each participant of the Safety team with the Trainer-Facilitator

The Trainer-Facilitator guides each participant how to implement the knowledge of all the previous month at his work

6th &7th month – Working as usualMain issue is the participant’s autonomy in creating a Safe Working Environment

All the participants have meetings, conversations and take decisions about health & safe issues regarding their works, without the Trainer-Facilitator.

The Trainer-Facilitator is aware about the final decisions, makes comments and advices the participants before the implementation of the new tools.

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• 8th month – Face to face interviewsThe Trainer-Facilitator discuss in personal meetings

with the participants all the program, the actions they take, what kind of changes they made and what they plan to do in the future.

During Phase 2 the participants are in touch with their Trainer-Facilitator via e-mail. They send each-other articles,

questions, news and in general they can discuss about several issues regarding Health & Safety

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Phase 3Review, evaluation, new safety culture

Involve for Continuous Safety Improvement

ICSI

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• We evaluate the technical upgrade of Safety• We evaluate the new knowledge and methods• We evaluate if the Safety Team is able to create safety culture

We evaluate the project we do the last 10-12 months and we

see what kind of changes have been made regarding the

Health & Safe working Environment

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Have the rest employees learn what is really safety and how to protect them

and their colleagues?

EvaluationHas the organization been influenced by the project?

“Involve for Continuous Safety Improvement”;

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3600 feedback

All the participants take part at the 360o feedback. From each participant:•2-3 of his/her assistants•1-2 other employees in the same hierarchy• His/Her Supervisor

are asked via a questionnaire to evaluate each participant regarding his/her improvement/development in Safety issues

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CONFERENCE

We present :• The results from the evaluation.• Program’s results.• Which goals we achieve and which not• Conversation, remarks, questions• Improvements and future actions