20
. AAAtG M I PAGE or INTERAGENCY AGREEMENT NRC-HQ-84 -14-1-0014 1 19 2. ORDER NO. P. CEQUIISITIO NO. 7 SOUCTATION NO. JOCHCO- 14 -02,59 5 EFFECTIVE DATE 6. AMAD DATE 7. PERIOD OF PERFORMANJCE 09/30/2014 09/19/2014 09/30/2014 TO 09/29/2015 & S.ERVICNG AGENCY 9. DaJNER TO OFFICE OF PERSONNEL MANAGEMENT US NUCLEAR REGULATORY COMMISSION- ALC: MAIL PROCESSING CENTER DUNS: +4: 4930 BOILING BROOK PARKWAY NA ROCKVILLE MD 20852 WASHINGTON DC USA POC Greg Windborne TELEPHONEENO. 202-606-2844 10. REOUES7ING AGENCY 11 IOtCE OFFICE HR US NUCLEAR REGULATORY COMMISSION ALC: DONS +4:ONE WHITE FLINT NORTH DUNS : +4 : US NUCLEAR REGULATORY COMMISSION 11555 ROCKVILLE PIKE ONE WHITE FLINT NORTH MAILSTOP 03-E17A 11555 ROCKVILLE PIKE ROCKVILLE MD 20852-2738 ROCKVILLE MD 20852-2738 POC Andrey Korsak TELEPHONE NO 301-287-0574 12. ISSUING OFFICE 13. LGI5SLATrVEAUTHORITY US NRC - HQ Economy Act ACQUISITION MANAGEMENT DIVISION MAIL STOP 3WFN-05-C64MP WASHINGTON DC 20555-0001 14.,ETI" I.. PI1O•OJCT TTLE 16.ACCOIJPMING DATA 18. SUPFUESJSER'J1CES 19. 20. OI•JAdNTF"Y iUNT 21. UNIT PRtCE AMOUNT - + + The purpose of this IAA is for OPM to provide SuccessFactors Support to Upgrade iLearn Attachments: I..NRC General Terms and Conditions 2.Stateinent of Work 3.FORM 7600B Master IAA: N/A Support services from SuccessFactors to upgrade the current iLearn version to latest patch. 124,834.60 Continued ... 4T PRVISXNS 24. TOTALAMOUNM $124,834.60 WENT REPRESENTATIVE (SERVICING) uAAi As-- 2,4. SIGNATURE OF GOVERNMENT REPRESENTATIVE (REOUES.MIG) - _.• -. - r " - ,. 261. CONTRACI-4G OFFICER DATE [DANIEL APP 09/19/2014 SUNSI REVIEW COMPLETE" I E~APLA7E - A DM001 OCT 03 2014 001

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Page 1: I E~APLA7E A DM001 · hr us nuclear regulatory commission alc: duns : +4 : dons +4:one white flint north us nuclear regulatory commission 11555 rockville pike one white flint north

. AAAtG M I PAGE or

INTERAGENCY AGREEMENT NRC-HQ-84 -14-1-0014 1 19

2. ORDER NO. P. CEQUIISITIO NO. 7 SOUCTATION NO.JOCHCO- 14 -02,59

5 EFFECTIVE DATE 6. AMAD DATE 7. PERIOD OF PERFORMANJCE

09/30/2014 09/19/2014 09/30/2014 TO 09/29/2015

& S.ERVICNG AGENCY 9. DaJNER TO

OFFICE OF PERSONNEL MANAGEMENT US NUCLEAR REGULATORY COMMISSION-

ALC: MAIL PROCESSING CENTER

DUNS: +4: 4930 BOILING BROOK PARKWAY

NA ROCKVILLE MD 20852

WASHINGTON DC USA

POC Greg Windborne

TELEPHONEENO. 202-606-284410. REOUES7ING AGENCY 11 IOtCE OFFICE

HR US NUCLEAR REGULATORY COMMISSION

ALC:DONS +4:ONE WHITE FLINT NORTHDUNS : +4 :

US NUCLEAR REGULATORY COMMISSION 11555 ROCKVILLE PIKE

ONE WHITE FLINT NORTH MAILSTOP 03-E17A11555 ROCKVILLE PIKE ROCKVILLE MD 20852-2738ROCKVILLE MD 20852-2738

POC Andrey Korsak

TELEPHONE NO 301-287-057412. ISSUING OFFICE 13. LGI5SLATrVEAUTHORITY

US NRC - HQ Economy Act

ACQUISITION MANAGEMENT DIVISION

MAIL STOP 3WFN-05-C64MP

WASHINGTON DC 20555-0001 14.,ETI"

I.. PI1O•OJCT TTLE

16.ACCOIJPMING DATA

18.SUPFUESJSER'J1CES

19. 20.OI•JAdNTF"Y iUNT

21.UNIT PRtCE AMOUNT

- + +The purpose of this IAA is for OPM to provide

SuccessFactors Support to Upgrade iLearn

Attachments:

I..NRC General Terms and Conditions

2.Stateinent of Work

3.FORM 7600B

Master IAA: N/A

Support services from SuccessFactors to upgrade

the current iLearn version to latest patch.

124,834.60

Continued ...

4T PRVISXNS 24. TOTALAMOUNM

$124,834.60

WENT REPRESENTATIVE (SERVICING)

uAAi As--2,4. SIGNATURE OF GOVERNMENT REPRESENTATIVE (REOUES.MIG)

-_.• -. - r " - ,.

261. CONTRACI-4G OFFICER DATE

[DANIEL APP 09/19/2014

SUNSI REVIEW COMPLETE"

I E~APLA7E - A DM001 OCT 03 2014 001

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NRC-HQ-84-14-I-0014 1 1 2_19

Fhe total amount of award: $124,034.60. The

bligation for this award is shown in box 24.

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NRC GENERAL TERMS AND CONDITIONS (GT&C) FOR INTERAGENCY AGREEMENTS (IAA

General Guidance

1. Technical Direction

The NRC Contracting Officer's Representative (COR), Andrew Korsak, is responsible forensuring that the services required under this project are delivered in accordance with the termsof the IAA. All technical direction instructions to the Servicing agency must be issued throughthe COR.

Technical direction includes interpreting technical specifications, providing needed details, andsuggesting possible lines of inquiry. Technical direction must not constitute new work or affectoverall project cost or period of performance. Technical direction must be confirmed in writing tothe servicing agency with a copy provided to the cognizant NRC Contracting Officer (CO).

2. Billing Requirements

Servicing agency shall bill NRC monthly for costs paid in support of NRC projects by theagreement number. The servicing agency shall bill and collect from NRC by an electronictransfer of funds through the U.S. Treasury Intergovernmental Payment and Collection System(IPAC).

The servicing agency voucher shall identify the NRC agreement number, and the NRC andservicing agency budget and reporting (B&R) numbers.

The servicing agency voucher, at a minimum, shall indicate the month that costs were incurredand the dollar amount of these costs. In some instances because of accrual accounting andother adjustments, the amounts may differ slightly from the original accrual amount.

When the Status Report costs differ from the amount billed, servicing agency shall provide anexplanation of the difference on the voucher.

The servicing agency voucher shall be sent to support the IPAC funds transfer. The instructionsmust identify the billable activities as specified by 10 CFR Part 170. The servicing agencyvoucher and other required documentation shall be submitted to-

NRC PaymentsU.S. Nuclear Regulatory CommissionOne White Flint North11555 Rockville PikeMailstop 03-E17ARockville, MD 20852-2738

Electronic Commercial Vendor and IPAC Payments:Effective immediately, commercial vendors and Federal entities should use the new electronicmailing addresses shown below:

Invoice and training billing Email address - NRCPavmentsa.NRC.qov

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IPAC billing Email address - NRClPAC.Resource~o, NRC.gov

3. Stop-Work Order

The NRC CO may, at any time, by written modification to the servicing agency, require theservicing agency to stop all or any part of the work called for by this work order for a period ofup to 90 days after the order modification is delivered to the servicing agency, and for anyfurther period to which the parties may agree. Any such order will be specifically identified as a"stop-work order" issued pursuant to this clause. Upon receipt of such an order, the servicingagency shall forthwith comply with its terms and take all reasonable steps to minimize theincurrence of cost allocable to the work covered by the order during the period of workstoppage.

Within a period of 90 days after a stop-work order is delivered to servicing agency or within any

extension of that period to which the parties shall have agreed the office shall either:

- Cancel the stop-work order

- Terminate the work covered by this work order

If a stop-work order issued under this clause is cancelled or the period of the stop-work order orany extension thereof expires, servicing agency will authorize the resumption of the work. Anadjustment will be made in the delivery schedule or cost, or both, and the Order must bemodified in writing accordingly. If a stop-work order is not cancelled and the work covered by theorder is terminated in accordance with the terms of the GT&C section of the IAA, costs resultingfrom the stop-work order will be allowed in arriving at the termination settlement.

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Statement of Work

This Statement of Work ("SOW") is issued to OPM/NRC ("Customer") for the development and delivery ofdeliverables and/or the performance of services in accordance with the terms and conditions of theAgreement between Plateau Systems, LLC ("SuccessFactors") and Customer. Capitalized terms nototherwise defined herein shall have the meanings ascribed to them in the Agreement. Unless expresslymodified herein, the terms of the Agreement remain unmodified and in full force and effect. In the eventof a conflict between this SOW and the Agreement, the terms and conditions of this SOW shall prevailunless expressly stated otherwise.

1.0 Contract Informationr7 .... .. " .

Statement of Work Number NRC02-02 NRC Upgrade

Project Title NRC LMS Upgrade to b1405 SaaS Version

Customer Purchase Order Number Please provide a purchase order number

Term/Period of Performance Approximately four (4) months from project initiation

Statement of Work Type Time and Materials and Actual Travel Expenses

Billing Schedule Monthly

Customer Invoice Address [email protected]

Place of Performance SuccessFactors Headquarters and Locations

Customer LocationsInitiator Brett Lewis

Status Draft E] Final 0

Terry Wilt, VP Professional Services

twilt @ successfactors.com

(740)-549-1359SuccessFactors Primary Contacts

Brett Lewis, Director Professional Services

blewis @ successfactors.com

(703)678-0314Please provide primary contact informationAndrey KorsakIT [email protected]

Customer Primary ContactsLeslie DonaldsonBranch ChiefLeslie.Donaldson @ nrc. gov301-287-0545

NRC LMS Upgrade, Rev. 7, September 17, 2014 Page 1 of 11 Confidential

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2.0 Project Objectives

The purpose of this Statement of Work ("SOW") is to communicate the objectives, deliverables, activitiesand resources required to assist Customer with the rollout of the SuccessFactors Software. The goals ofthis engagement are:

" Upgrade Customer Hosted LMS to latest SaaS version;" Convert data integrations to latest standard product connectors;" Provide training and consulting services to guide Customer in configuration of the LMS software;" Deliver Supervisor Select extension

3.0 Description of ScopeThe following section outlines the phases of SuccessFactors' methodology, BizXpert, and provides details

on specific tasks that SuccessFactors will be assisting with in support of the implementation.

Prepare Phase

The Prepare phase includes initial planning activities and preliminary product training, as well as detailedconfiguration and solution design workshops. Prepare phase tasks include:

Task 1 Project PlanningA SuccessFactors project manager will be assigned to assist in the management and coordination of theproject. Project Planning activities include:

" SuccessFactors will lead a Kickoff Meeting to introduce the implementation team, project timeline,confirm team roles and responsibilities, review the project scope and approach, and communicatethe project critical success factors with key Customer stakeholders and sponsors

" SuccessFactors will provide a weekly status report throughout the period of performance thatoutlines the progress on key tasks, schedule, milestones and issues. Status report format will beagreed upon by Customer and reviewed with Customer project manager prior to distribution tothe entire project team

" SuccessFactors will create and maintain a project schedule which primarily includesSuccessFactors project tasks. This project schedule will be reviewed collaboratively withCustomer project manager and is intended to be an input into Customer master project schedule

" SuccessFactors will provide input into Customer project risk and issue management plans

Deliverables:" Weekly Status Reports (MS Word format)" SuccessFactors Project Schedule (MS Project format)

Deliverable Acceptance Criteria:0 Documents are delivered and are accurate and complete as agreed upon by Customer and

SuccessFactors

Task Assumptions & Customer Responsibilities:" Customer will provide a project manager to directly coordinate all Customer resources and

activities associated with this implementation" SuccessFactors Project Schedule will not include all Customer work stream activities and task

details but can contain Customer tasks as dependencies

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Task 2 Self Paced Product Web Based TrainingPrior to configuration workshops, the Customer project team members will complete the latestSuccessFactors LMS Project Team Orientation web based training module from the Cloud LearningCenter. Other self paced web based training modules in the LMS Curriculum are optional butrecommended for project team members who are responsible for configuration and administration of thesoftware.

Deliverables:N Access to Cloud Learning Center Web Based Training

Task Assumptions & Customer Responsibilities:" Cloud Learning Center courses are designed on the latest version of LMS and do not focus on

functional differences from Customer's currently deployed version and the latest LMS version(deltas)

" Customer attendees will create their own accounts to gain access to the Cloud Learning Centervia the Customer Community

Task 3 Delta Configuration Workshop

SuccessFactors will incorporate Customer configuration information into a new Learning ConfigurationWorkbook for the latest SaaS version. Using the new workbook, SuccessFactors will lead a configurationworkshop to discuss the functionality differences from Customer's current LMS version to the latest SaaSversion and discuss the system configuration updates required for the upgraded software.SuccessFactors will also provide reference materials which summarize the new features added to theLMS from the Customer's currently deployed version to b1 405.

Deliverables:* LMS Configuration Workbook (MS Word format)* LMS Functional Deltas Reference Materials (MS Excel and/or PPT format)

Deliverable Acceptance Criteria:" Documents are delivered and are accurate and complete as agreed upon by Customer and

SuccessFactors* Workshops are delivered and meet stated objectives

Task Assumptions & Customer Responsibilities:* Workshop will not exceed three (3) days in duration" Customer will update the Configuration Workbook and schedule the Delta Configuration

workshop for configuration options that needed SuccessFactors input" Customer will be responsible for providing a project manager, IT resources, and subject matter

experts on learning management business processes* Customer will be responsible for assisting in business analysis related to developing/defining

learning management processes and will have responsibility for changemanagement/communication plans

" Workshop sessions will be limited to twelve (12) attendees selected by Customer" Customer will provide a training room (equipped with whiteboard/flip chart, projector, internet and

network access, and student workstations) for workshop and classroom training activities" Delta Configuration Workshop will be delivered virtually unless otherwise requested

Task 4 Connector WorkshopsSuccessFactors will provide workshops to achieve the objective of upgrading to the latest versions of thestandard connectors. SuccessFactors will assist Customer with data file validation and ensure connectordata loads are successful.

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Deliverables:m SuccessFactors Standard Connector Workbooks

Deliverable Acceptance Criteria:" Documents are delivered and are accurate and complete as agreed upon by Customer and

SuccessFactors" Workshops are delivered and meet stated objectives

Task Assumptions & Customer Responsibilities:" Workshop will be delivered remotely via web conference" Customer will update the connector workbook prior to workshop" Customer participants will include resources knowledgeable in the data integration requirements

who have authority to make design decisions" Customer is responsible for the producer processes which generate data files to be imported into

SuccessFactors* Customer may have to change data file type and format to comply with the standard connector

specifications." Custom business rules and behaviors which were features of the customer current connectors

may not be available in the latest standard connectors." If Customer requires modifications to connectors that are not within product configuration options,

SuccessFactors will initiate the estimate and approval process and would require a Change Orderto proceed with requirements and development.

Realize Phase

The Realize phase includes tasks to develop, unit test, deploy, configure the solutions. Realize phasetasks include:

Task 5 Environment Deployment and Data Upgrade (Stage)SuccessFactors will perform the following installation procedures for (1) non-production (Stage)environment in the SuccessFactors SaaS infrastructure.

* LMS database upgrade" LMS application deployment (latest SaaS version)" sFTP server provisioning

Deliverables:* One (1) Non-production (Stage) LMS environment with Customer data

Deliverable Acceptance Criteria:0 Environment is provisioned successfully and is available to Customer

Task 6 Application Configuration (Stage)SuccessFactors and Customer will configure LMS in accordance with the documentation Deliverablesfrom the Prepare phase. As responsibility for application configuration varies by module, below is aresponsibility matrix for application configuration tasks. SuccessFactors will provide consulting supportfor Customer configuration responsibilities.

SuccessFactors Application Configuration Responsibilities:E LMS connector properties

Customer Application Configuration Responsibilities:" LMS configurations related to upgrade (delta configurations)* LMS label translations (locale label values)

NRC LMS Upgrade, Rev. 7, September 17, 2014 Page 4 of 11 Confidential

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0 LMS notification templates

Deliverables:a Application Configuration / Support

Deliverable Acceptance Criteria:* Application is configured as documented in the configuration workbooks

Task Assumptions:" Application configuration is limited to the configuration options of SuccessFactors products to

which Customer has subscribed" All application configuration will be accomplished via the administrator user interface tools and

therefore no configurations require custom database scripts or server administration

Task 7 Supervisor Select ExtensionSuccessFactors will facilitate a session to document requirements for an extension. SuccessFactors willdeliver the Supervisor Select extension to meet the requirements in documented in the Supervisor SelectExtension workbook.

Deliverables:* Supervisor Select Extension workbook" Supervisor Select Extension

Deliverable Acceptance Criteria:0 Supervisor Select Extension is deployed to a test environment and meets requirements

Task Assumptions & Customer Responsibilities:" Task estimate is based upon known requirements prior to workshop and may be adjusted once

final requirements documentation is complete and agreed upon by Customer andSuccessFactors

" Workbook sign off is required before development will commence

Verify Phase

The Verify phase includes tasks to provide testing support and training in preparation for go live. Verifyphase tasks include:

Task 8 Testinq SupportSuccessFactors will provide consulting and technical support during Customer testing period. Supportmay include participation in testing phase planning and issue tracking meetings, answering functionalquestions and troubleshooting issues discovered during the testing period.

Deliverables:• Consulting and Technical Support

Deliverable Acceptance Criteria:N Consulting and technical support for testing period is provided and meets stated objectives

Task Assumptions & Customer Responsibilities:" Deliverable acceptance of this task is assumed upon completion of testing phase" Product defects identified during this project may be addressed by SuccessFactors in future

product patches or releases and will follow the Customer Support defect/enhancement process todetermine severity and priority for consideration

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0 Customer testing phase is estimated for four (4) weeks in duration

Task 9 Administrator Training (Train the Trainer)SuccessFactors will provide eight (8) hours of instructor led training for Customer's SuccessFactorsLearning lead administrators. The objective of this training is for Customer core administrators to learnnew features of SuccessFactors Learning so they may create/update training materials and deliveradministrator training to the larger administrator community prior to upgrade go live.

Deliverables:" Administrator Training Materials" Administrator Training

Deliverable Acceptance Criteria:N Training is provided and meets stated objectives

Task Assumptions & Customer Responsibilities:* Customer has staff that complete the training that covers latest version. Customer will choose if

this task is necessary.* Training will be delivered remotely via web conference" SuccessFactors does not deliver a 'Learning Deltas' training session, and therefore Customer

must choose from topics available in the standard Learning training course guides

Launch PhaseThe Launch phase includes tasks to deploy the production environment, coordinate the go live cutover,and provide limited post go live support.

Task 10 Go Live Cutover PlanninqSuccessFactors will deliver a go live cutover task list which includes the go live tasks for whichSuccessFactors is responsible. SuccessFactors will collaborate with Customer to create a unified go livecutover plan which incorporates Customer responsibilities leading up to go live.

Deliverables:* SuccessFactors Go Live Cutover Task List

Deliverable Acceptance Criteria:* Documents are delivered and are accurate and complete as agreed upon by Customer and

SuccessFactors

Task Assumptions & Customer Responsibilities:* Customer is responsible for change management and communication planning associated with

the project go live

Task 11 Environment Deployment and Upgrade (Production Cutover)SuccessFactors will perform the following installation procedures for one (1) production environment inthe SuccessFactors infrastructure. Some elements of this task may be completed in advance of theupgrade cutover in order to reduce the duration of Customer production outage (e.g. LMS applicationdeployment and SFTP server provisioning).

" LMS database upgrade* LMS application deployment (latest SaaS release)" sFTP server provisioning" Extension deployment

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Deliverables:* One (1) Production LMS SaaS environment with Customer data

Deliverable Acceptance Criteria:N Environment is provisioned successfully and is available to Customer

Task 12 Application Configuration (Production)As part of the Production cutover tasks, SuccessFactors and Customer will configure LMS in accordancewith the documentation Deliverables from the Prepare phase. As responsibility for applicationconfiguration varies by module, below is a responsibility matrix for application configuration tasks.SuccessFactors will provide consulting support for Customer configuration responsibilities.

SuccessFactors Application Configuration Responsibilities:* LMS connector properties" LMS authentication properties (SSO)" Virtual Learning Service (VLS) Integration

Customer Application Configuration Responsibilities:" LMS configurations related to upgrade (delta configurations)" LMS label translations (locale label values)* LMS notification templates

Deliverables:0 Application Configuration / Support

Deliverable Acceptance Criteria:0 Application is configured as documented in the configuration workbooks

Task Assumptions:* Application configuration is limited to the configuration options of SuccessFactors SaaS products

to which Customer has subscribed* All application configuration will be accomplished via the administrator user interface tools and

therefore no configurations require custom database scripts or server administration* Customer is responsible for providing required VLS account and configuration settings for

establishing communication between SuccessFactors Learning and the VLS vendor." The Customer Adobe Connect environment must meet the minimum supported version.

4.0 Deliverables Acceptance Criteria

The following section defines expected durations for acceptance of deliverables. SuccessFactors andCustomer will work together to define a Project Schedule with these durations in mind. Once the ProjectSchedule is mutually agreed upon, in writing, delays caused directly and solely by Customer that result ina longer overall project timeline or period of performance, may require a change order for additionalSuccessFactors project management support.

Documentation Customer will have fifteen (15) business days from receipt of document foracceptance. Notice of non-acceptance of a deliverable due to its failure tomaterially conform to the acceptance criteria must be provided in writing toSuccessFactors. SuccessFactors will edit the documentation to remediate suchfailure and deliver the revised documentation to Customer for review within ten(10) business days of receipt of notice of non-acceptance. Customer will have five

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Ddliv.erable Type Criteria I(5) business days from receipt of revised document for acceptance of thepreviously non-conformant areas of the document.

Integrations Customer will have ninety (90) business days from delivery of integration(s) foracceptance. Notice of non-acceptance of a deliverable due to its failure tomaterially conform to the acceptance criteria must be provided in writing toSuccessFactors. SuccessFactors will correct such failure in the integration(s) anddeliver a revised integration(s) to Customer for review within fifteen (15) businessdays of receipt of notice of non-acceptance. Customer will have fifteen (15)business days from receipt of revised integration(s) for acceptance of thecorrected intearation(s).

Extensions andModifications

Customer will have ninety (90) business days from delivery of extension(s) and/ormodification(s) for acceptance. Notice of non-acceptance of a deliverable due toits failure to materially conform to the acceptance criteria must be provided inwriting to SuccessFactors. SuccessFactors will correct such failure in theextension(s) and/or modification(s) and deliver a revised extension(s) and/ormodification(s) to Customer for review within fifteen (15) business days of receiptof notice of non-acceptance. Customer will have fifteen (15) business days fromreceipt of revised extension(s) and/or modification(s) for acceptance of therevised extension and/or modification(s).

+Data Migrations Customer will have ninety (90) business days from delivery of migration(s) for

acceptance. Notice of non-acceptance of a deliverable due to its failure tomaterially conform to the acceptance criteria must be provided in writing toSuccessFactors. SuccessFactors will correct such failure in the migration(s) anddeliver a revised migration(s) to Customer for review within fifteen (15) businessdays of receipt of notice of non-acceptance. Customer will have fifteen (15)business days from receipt of revised migration(s) for acceptance of the revisedmigration(s).

General For any services performed by SuccessFactors that require ProductionReadiness sign-off, such sign-off shall be considered complete upon the earlierof: (i) SuccessFactors' receipt of actual signature for such sign off from Customer;or (ii) fifteen (15) business days after SuccessFactors has presented such sign offto Customer so long as SuccessFactors has presented such sign off after theoccurrence of Testing Sign-off and Customer has not provided notice toSuccessFactors of any deficiency in the services.

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5.0 Level of Effort

This SOW represents the level of effort ("LOE") required to complete the tasks identified in this SOW.SuccessFactors will provide regular status reports with summary reporting on hours used against thebudget as defined in the following table.

The estimated cost in the table below is based upon SuccessFactors best estimate of the LOE for theperformance of all services and tasks within this SOW and will not be exceeded without a mutuallyagreed upon Change Order, as executed by SuccessFactors and Customer. This estimate is validthrough September 30, 2014 and may need to be re-estimated after this date.

M ietn Est. * i

Delivery ofConfigurationWorkbook

Delivery of FinalConfiguration Workbook

$25,000 First month

Execution of Successful execution of $25,000 First monthStandard Data standard data upgrade inUpgrade in Staging Customer staging

Environment environment (usingCustomer data from currentProduction)

Delivery of Go- Delivery of standard $10,000 SecondLive Training SuccessFactors LMS Month

Administrator training

Delivery of LearnerManuals

Go-Live Delivery of Go Live Plan $15,000 Third MonthDeployment and Transition Report

Deployment of CustomerSolution to Productionenvironment

Delivery of Successful deployment of $38,486 FourthSupervisor Select Supervisor Select Extension MonthExtension

NRC LMS Upgrade, Rev. 7, September 17, 2014 Page 9 of 11 Confidential

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Mietn Decrpto Mietn Est.I

Amun Completio

Servicing Fee $11,348.60 Annual

A $124L334.60

SuccessFactors will submit invoices no more frequently than monthly, in arrears, and Customer will paysaid invoices in accordance with the terms of the Agreement. SuccessFactors is responsible for technicalupgrade costs as part of the Customer's subscription license. Per Customer's subscription license,customer will not be charged for technical work. SuccessFactors will use 10 hours of Managed ServiceUnits towards work associated with the upgrade.

Notwithstanding anything contained in the Agreement to the contrary, Customer may terminate this SOWat any time, for any reason, upon written notice to SuccessFactors specifying the date of termination. Inthe event of any such termination, Customer agrees to pay SuccessFactors for services performed andtasks completed through the effective date of termination.

6.0 General Assumptions

1. Online content management including set up and testing of reverse proxy solutions is theresponsibility of Customer. There is no technical support included in this SOW for online contenttesting and troubleshooting.

2. Reasonable and actual travel expenses directly related to this SOW, as approved by Customer, inwriting, in advance, will be billed monthly in arrears and in accordance with Customer's businesstravel policy.

3. The LOE assumes that Customer business and technical resources are reasonably available tosupport the project.

4. It is assumed that the individual business units at each Customer or Customer Affiliate site generallyhave substantially similar practices that would not cause a lengthy process re-engineering beforeincorporation into the application configuration.

5. All consulting services will be delivered remotely via web conference unless otherwise agreed to byCustomer and SuccessFactors.

7.0 Change ControlIn the event a change to the scope of this Statement of Work occurs that affects schedule, budget, and/orother terms, a Statement of Work change order will be issued for Customer review and approval inaccordance with the Agreement.

8.0 Acknowledged and Accepted for

The parties have executed this Statement of Work to be effective as of the Effective Date.

Plateau Systems LLC Customer

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By __ _ _ _ _ _ _ _ _ _ _ By V5 lAuclec- e eirQ-XoAA56

Name Name __ __ __ __ __

Title Title_________

Date Date _ _ _ _ _ _ _ _

NRC LMS Upgrade, Rev. 7, September 17, 2014 Page 11 of 11 Confidential

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United States GovernmentInteragency Agreement (IAA) - Agreement Between Federal Agencies

Order Requirements and Funding Information (Order) Section

IAA Number Servicing Agency's AgreementOrder # Amendment/Mod # Tracking Number (Optional) _GT&C #

PRIMARY ORGANIZATION/OFFICE INFORMATION

24. Requesting Agency Servicing Agency

Primary Organization/Office Nuclear Regulatory Commission Office of Personnel ManagementName Center for Leadership Development

Responsible Organization/Office Mail Stop GW 4A18 1900 E Street, NW, Rm 3304Address Washington, DC 20555-0001 Washington, DC 20415

ORDERIREQUIREMENTS INFORMATION

25. Order Action (Check One)

IZ New

E Modification (Mod) - List affected Order blocks being changed and explains the changes being made. For Example: fora performance period mod, state new performance period for this Order in Block 27. Fill out the Funding ModificationSummary by Line (Block 26) if the mod involves adding, deleting or changing Funding for an Order Line.

FICancellation - Provide a brief explanation for Order cancellation and fill in the Performance Period End Date for theeffective cancellation date.

26. Funding Modification Total of All

Summary by Line Line # Line # Line # Other Lines Total(attach funding

details)

Original Line Funding $124,834.60 $$ $124,834.60

Cumulative Funding ChangesFrom Prior Mods [addition (+) or $ $ 0.00reduction (-)]

Funding Change for This Mod $ $ $ $ $0.00

TOTAL Modified Obligation $124,834.60 $0.00 $0.00 $0.00 $124,834.60

Total Advance Amount (-) 1$ $ $ $ $0.00

Net Modified Amount Due $124,834.60 $0.00 $0.00 $ 0.00 $124,834.60

27. Performance Period Start Date 09-30-2014 End Date 09-29-2015

For a performance period mod. insert MM-DD-YYYY MM-DD-YYYYthe start and end dates that reflect thenew performance period.

FMS For 7600B04112 DEPARTMENT OF THE TREASURYFINANCIAL MANAGEMENT SERVICE

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IAA Order

IAA NumberGT&C # Order # Amendment/Mod #

Servicing Agency's AgreementTracking Number (Optional)

28. Order Line/Funding Information Line Number

Requesting Agency Funding Servicing Agency Funding InformationInformation

ALC 31-00001 24-000001

Component SP ATA AID BPOA EPOA A MAIN SUB SP ATA AID BPOA E POA A MAIN SUB

TAS Req-,nedby 10/1,'2014 031 X 0200 031

OR Current TAS format 31X0200 24X4571

BETC DISB COLL

Object Class Code (Optional) 251 B

BPN DUNS:040535809 126536929

BPN + 4 (Optional) 040535809-03100

Additional Accounting 2014-84-51-N-1 56-G8426Classification/Information(Optional) I

Requesting Agency Funding Expiration Date Requesting Agency Funding Cancellation Date

MM-DD-YYYY MM-DD-YYYY

Project Number & Title NRC - Plateau Upgrade FY14

Description of Products and/or Services, including the Bona Fide Need for this Order (State or attach a description ofproducts/services, including the bona fide need for this Order.)

, Upgrade of End User's LMS to latest SuccessFactors SaaS version, Convert data integrations to latest standard product connectors, Provide training and consulting services to guide End Users in configuration of the LMS software- Deliver Supervisor Select extension* Integrator Project Manager

North American Industry Classification System (NAICS) Number (Optional)

Breakdown of Reimbursable Line Costs OR Breakdown of Assisted Acquisition Line Cost:

Unit of Measure Contract Cost $ 113,486.00

Quantity Unit Price Total Servicing Fees $ 11,348.60

$ 0.00 Total $ 124,834.60Obligated Cost

Overhead Fees & Charges $ Advance for $

Total Line Amount Obligated $ 0.00 Line

Net Total Cost $,124,834-60

Assisted Acquisition Servicing Fees Explanation

Advance Line Amount (-This funding document has a 10_% fee per OPM/CLD

Net Line Amount Due $ 0.00 Fee Policy

Type of Service Requirements

0 Severable Service [] Non-severable Service El Not Applicable

FMS Form 7600B04/12 DEPARTMENT OF THE TREASURYFINANCIAL MANAGEMENT SERVICE

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IAA Order

IAA Number Servicing Agency's AgreementGT&C # Order f Amendment/Mod # Tracking Number (Optional)

29. Advance Information (Complete Block 29 if the Advance Payment for Products/Services was checked "Yes" on the GT&C.)

Total Advance Amount for the Order $ 124,834.60 [All Order Line advance amounts (Block 28) must sum to this total.]

Revenue Recognition Methodology (according to SFFAS 7) (Identify the Revenue Recognition Methodology that will be used toaccount for the Requesting Agency's expense and the Servicing Agency's revenue)

E Straight-line - Provide amount to be accrued $ and Number of Months __

Accrual Per Work Completed - Identify the accounting posting period:

ED Monthly per work completed & invoiced

W] Other - Explain other regular period (bimonthly, quarterly. etc. for posting accruals and how the accrualamounts will be communicated if other than billed.lAs worked is completed

30. Total Net Order Amount: $ 124,834.60

[All Order Line Net Amounts Due for reimbursable agreements and Net Total Costs for Assisted Acquisition Agreements (Block 28)

must sum to this total.]

31. Attachments (State or list attachments.)

El Key project and/or acquisition milestones (Optional except for Assisted Acquisition Agreements)

Proposal Attached dated 9-11-2014

" Upgrade of End User's LMS to latest SuccessFactors SaaS version" Convert data integrations to latest standard product connectors" Provide training and consulting services to guide End Users in configuration of the LMS software" Deliver Supervisor Select extension

LI Other Attachments (Optional)

BILLING & PAYMENT INFORMATION

32. Payment Method (Check One) [Intra-governmental Payment and Collection (IPAC) is the Preferred Method.]I. I PAC is used. the payment method must agree with the IPAC Trading Partner Agreement (TPA).

E] Requesting Agency Initiated IPAC [ Servicing Agency Initiated IPAC

E Credit Card E Other - Explain other payment method and reasoning

33. Billing Frequency (Check One)

[An Invoice must he submitted by the Servicing Agency and accepted by the Requesting Agency BEFORE funds arereimbursed (i.e., via IPAC transaction)j

E Monthly D] Quarterly [] Other Billing Frequency (include explanation) As services are completed

34. Payment Terms (.Check One)

El 7 days [] Other Payment Terms (include explanation): As servi.es r care nompptd

FMS Form 7600B DEPARTMENT OF THE TREASURYFINANCIAL MANAGEMENT SERVICE

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IAA Order

IAA Number Servicing Agency's AgreementGT&C 4 Order # Amendment/Mod # Tracking Number (Optional)

35. Funding Clauses/Instructions (Optional) (State and/or list funding clauses/instructions.)

36. Delivery/Shipping Information for Products (Optional)

Agency Name

Point of Contact (POC) Name & Title

POC Email Address

Delivery Address /Room Number

POC Telephone Number

Special Shipping Information

APPROVALS AND CONTACT INFORMATION

37. PROGRAM OFFICIALSThe Program Officials, as identified by the Requesting Agency and Servicing Agency, must ensure that the scope of work isproperly defined and can be fulfilled for this Order. The Program Official may or may not be the Contracting Officer depending oneach agency's IAA business process.

Requestirgg Agency Servicing Agency

Name I.J(1 • " Willie Harrison

Title ' ('• J Director, LMS

Telephone Number ('3Os ) •-7 0 (202) 606-0106

Fax Number

Email Address (, . ) , " [email protected]

SIGNATURE .t 4/v -Date Signed i //L

38. FUNDING OFFICIALS - The Funds Apiproving'Officials, as identified by the Requesting Agency and Servicing Agency, certifythat the funds are accurately cited and can be properly accounted for per the purposes set forth in the Order. The RequestingAgency Funding Official signs to obligate funds. The Servicing Agency Funding Official signs to start the work, and to bill, collect,and properly account for funds from the Requesting Agency, in accordance with the agreement.

Requesting Agency Servicing Agency

Name Kevin Jones Steven Kreklow

Title Funds Certifying Official Supervisory Management Analyst

Telephone Number (301) 287-0573 (414) 763-9717

Fax Number

Email Address [email protected] Steven. [email protected]

SIGNATURE q /

Date Signed

FMS Form 7600B04112 DEPARTMENT OF THE TREASURYFINANCIAL MANAGEMENT SERVICE

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IAA Order

1AA NumberGT&C #

Servicing Agency's AgreementOrder # Amendment/Mod # Tracking Number (Optional)

CONTACT INFORMATION

FINANCE OFFICE Points of Contact (POCs)The finance office points of contact must ensure that the payment (Requesting Agency), billing (Servicing Agency), andadvance/accounting information are accurate and timely for this Order.

39. Requesting Agency (Payment Office) Servicing Agency (Billing Office)

Name Donna Sweeney

Title Management Analyst

Office Address 1900 E Street NW

Washington, DC 20415

Telephone Number (434) 980-6285

Fax Number

Email Address [email protected]

Signature & Date (Optional)

40. ADDITIONAL Points of Contacts (POCs) (as determined by each Agency)This may include CONTRACTING Office Points of Contact (POCs).

Requesting Agency Servicing Agency

Name Andrey Korsak Greg Winborne

Title IT Specialist(SYSADMIN) Lms Account Manager

Office Address Three White Flint North 1900 E St NW Rm 3304

11601 Landsdown Street * Washington, DC 20415

Telephone Number (301) 287-0574 (202) 606-2844

Fax Number

Email Address [email protected] [email protected]

Signature & Date (Optional)

Name DCLANC Ap'F Elijah Anderson

Title . -- r.r Contracting Officer

Office Address i 155( -.v P: Ke. 1900 E Street NW, Rm 1457

___,_ t,__ __)._ o__ __ 5a,. Washington, DC 20415

Telephone Number jo) - -5-1 fl,3gc (202) 606-6429

Fax Number

Email Address Dc n;p_[,v•.P > rift, p [email protected]

Signature & Date (Optional) , i/ nq!/iName VV

Title

Office Address

Telephone Number

Fax Number

Email AddressSignature & Date (Optional)

FMS Form 7600B04/12DEPARTMENT OF THE TREASURY

FINANCIAL MANAGEMENT SERVICEPage 5 of 5