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I am a perfectionist
competence [mass noun]: (also competency)
/ˈkɒmpɪtəns / [countable] The ability to do something
successfully or efficiently
Oxford English Dictionary 2017
A set of skills a person has developed and used during his lifetime in order to achieve a certain
result.Dr. Martha Alles
2006
• Pronunciation• Grammar• Vocabulary
• Communication• Problem solving• Interpersonal
skills• Team work
Types of Competencies
• Result orientation
• Stress tolerance• Pro-Activity• Flexibility• Team work• Attention to
detail
Technical Basic Behavioral
ClosurePerformance
Factor Interview
IntroductionPreparation
Performance Factor Interview
Evaluate a candidate’s past job performance to determine
whether a candidate possesses the skills and knowledge
that meet or exceed the requirements for a specific job
ClosurePerformance
Factor Interview
IntroductionPreparation
Preparation
o Define the candidate’s profile
o Design the type of Performance Factor Questions
o Review candidates resume
o Basic logistic arrangements
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Factor Interview
IntroductionPreparation
Introduction
o Set up the expectations of the interview
o Begin the interview with easy-to-answer questions
ClosurePerformance
Factor Interview
IntroductionPreparation
Performance Factor Interview
o Situational questions to evaluate a candidate’s past job performance
Performance Factor Interview Questions
ClosurePerformance
Factor Interview
IntroductionPreparation
Interpersonal Skills: Tell me about a time when you had to work with a coworker you did not like or trust. | Describe a conflict at work
Integrity/Honesty: Provide an example of a situation in which you had to deal with an ethical dilemma in your professional life?.
Flexibility: Tell me about a time when you changed your priorities to meet others’ expectations.
Creative Thinking: Tell me about a time when you identified a new, unusual or different approach for addressing a problem or task.
ClosurePerformance
Factor Interview
IntroductionPreparation
Performance Factor Interview
o Ask the candidate to provide as many details as possible
o Keep the candidate on the right track
ClosurePerformance
Factor Interview
IntroductionPreparation
Closure
o Explain the position in detail
o Ask candidate about availability, times, future vacation days
o Leave some space for candidate’s questions
o Explain next steps and timelines of the process
“Competence is such a rare bird in these woods, that I always appreciate it when I see it”
Frank Underwood
House of Cards
/rodrigoisaurralde
