Hyland Software State of the Union – DataBank Kansas City UGM

Be a greatcompany

for all of ourstakeholders

Hyland Software’s corporate strategy is to focus on our customers first, and always.

Corporate Strategy at Hyland SoftwareStrategically Focused on Our Customers

Our GOAL is be the dominant

independent company in the ECM

market with the best portfolio of

products, solutions, and services.

Exclusively focused on Enterprise Content Management

20 years experience

A recognized leadero Market shareo Product innovationo Customer service

One of the world’s best-selling ECM software applications

OnBase Solution Framework

Capture Process Access Integrate Measure Store

What’s New at Hyland Software?

Key Personnel Changes

Bill Priemer – new CEO

Ed McQuiston – new VP of Global Sales

Bill Kavanaugh – new Director of US Channel

11,400 Customers in 65 Countries

Leaderin the Gartner Magic Quadrant

1,600 Employees

London, UK

São Paulo, Brazil

Tokyo, JapanAndover, MA

Irvine, CALincoln, NE

Charlotte, NC

HQ: Westlake, Ohio

Tampa, FL

A National Top Workplace

At #18, Hyland was the highest ranked among all tech companies.

The largest ever survey of US companies: polled over one million employees from 872 large firms.

Scores based on factors including leadership, corporate values, training and employee benefits.

www.topworkplaces.com

About Hyland Software

$238M2012 annual revenue

About Hyland Software

DataBank

Platinum PartnerDiamond Support

Partner

GrowthStrategies

Focus on Industry Solutions

Continuously Innovate

Extend our Global Reach

Expand our Partner Ecosystem

Acquire Complementary Companies

Deliver Exceptional Customer Care

Focus on

INDUSTRY SOLUTIONS

4,300 customers

1,200 customers

500 customers

1,200 customers

3000 customers

400 customers

BanksCredit UnionsInvestments

StateCountyLocal

UniversitiesCommunity

Colleges

HospitalsHome HealthOutpatient & Ambulatory

ManufacturersDistributors

RetailersLogistics

P&CLife

Health

ReportsCheck Imaging

Signature CardsLoan

Processing

Social ServicesFinance &

AdministrationCourts & Justice

Public Works

AdmissionsEnrollmentTranscripts

Financial AidDevelopment

AdministrativeClinicalEMR

IntegrationHIM

Patient Financials

ERP IntegrationPayables

ReceivablesContracts

HR

New BusinessUnderwriting

ClaimsCorrespondence

Continuously

INNOVATE

Investment in Research and Development(As a percentage of annual revenue)

15%

Hyland Software

11.5%Industry Average

30% more than theindustry average*

*Based on the FY2011 annual reports for EMC, IBM, OpenText, Microsoft and Oracle

6,000CUSTOMER DRIVEN ENHANCEMENTS

SINCE 2009

Customer-Driven Development at Hyland SoftwareFunctionality You Can Use

100% of R&D committed to OnBase

No outsourced development

One product tester for every developer

Research and Development at Hyland SoftwareKeeping Your Solution Viable

COMING SOON…..

OnBase 13

Current Product Priorities

Enterprise Requirements

Usability

Mobility

Advanced Capture

Case Management

OnBase offers the broadest range of deployment and licensing options

• Cleveland, OH

• Atlanta, GA

• Andover, MA

• Ashburn, VA

• London

• Amsterdam

• Sydney

• Tokyo, Japan

OnBase Online: 8 Data Centers in 4 Continents

Extend our

GLOBALReach

Why Go Global?

Global leadership aspirations

>50% of the market

Global Customers

Expand our

PARTNEREcosystem

2009, 2010, & 2011 Best Channel Vendor &Best Channel Product

by Business Solutions magazine

ACQUIRE Companies with complementary technologies and expertise

Recent Acquisitions

SIRE Technologies

Enterprise Consulting Partners

AnyDoc

Deliver exceptional

Customer Care

Customer-driven software enhancements

Technical Support

Training

OnBase Community

Net Promoter Score

Community of OnBase Professionals at Hyland Software

Empowering a Community, One User at a Time

Community of OnBase Professionals at Hyland Software

Empowering a Community, One User at a Time

OTTC 2013September 15-20, Las Vegas, Nevada

98%OF ONBASE CUSTOMERS RENEW MAINTENANCE

EACH YEAR

“Hyland's corporate commitment to its customers as well as its employees, make it one of the top

companies in the industry, as well as the country.”

“I am really amazed at how quick OnBase is to expand it's services into other needed areas within our

industry.”

“You have no idea how much the decision helped our company to automate our processes. Worth every

penny.”

“Your software is the only one that has met all of my expectations and more.”

Questions?