HWI Cultural Competence Modules for Allied Health

Rosanna Balistreri, MACultural & Linguistic ConsultantCHIA – President 2010 & 2011

REACH-reaching diversityRosanna@reach-diversity.com

t. 619-252-2321 f.619-276-2860

Objectives

• To develop curricular content in Cultural Competence to integrate into existing Allied Health program

• To create short and user-friendly modules that can be used by faculty members with varying levels of knowledge of Culture Competence

Modules TopicsTIMELINE FOR CULTURAL COMPETENCE MODULES

Jun-11 11-Sep Dec-11 Mar-12 Jun-12

1. Cultural Awareness (Culture versus Personality)

3. Levels of Cultural Awareness- Moving towards Responsiveness-

6. Cross-Cultural Communication Style and Differences

10. CULTURAL KNOWLEDGE-MALE/FEMALE ROLE

14. Cultural Knowledge Alternative Medicine

2. Cultural Awareness (Visible and Non-Visible Cultural Aspects)

4. Cultural Humility and Responsiveness

7. Patient-Centered Communication with Limited English Proficiency (LEP) Patients

11. CULTURAL KNOWLEDGE- CAUSE OF ILLNESS

15. Cultural Knowledge Knowledge - Diets and Foods

5. Communications Styles- Paralanguage and Elements of Body Language

8. Bilingual Staff vs. Trained Medical/Healthcare Interpreters

12. CULTURAL KNOWLEDGE- LGBQT Population

16. Cultural Knowledge -Family Involvement Versus Self-Management and Patient Autonomy

9. Managing Effective Patient Communication Through Medical/Healthcare Interpreters

13. CULTURAL KNOWLEDGE- PAIN EXPRESSION AND MANAGEMENT

17. Cultural Knowledge - End of Life Decision

Modules completed by June, 2011

• Mod 1 - Cultural Awareness (Culture versus Personality)

• Mod 2 - Cultural Awareness (Visible and Non-Visible Cultural Aspects)

Modules completed by September, 2011

• Mod 3 - Levels of Cultural Awareness- Moving towards Responsiveness

• Mod 4 - Cultural Humility and Responsiveness

• Mod 5- Communications Styles- Paralanguage and Elements of Body Language

Modules completed by December, 2011

• Mod 6 - Cross-Cultural Communication Style and Differences

• Mod 7 - Patient-Centered Communication with Limited English Proficiency (LEP) Patients

• Mod 8 - Bilingual Staff vs. Trained Medical/Healthcare Interpreters

• Mod 9 - Managing Effective Patient Communication Through Medical/Healthcare Interpreters

Modules to completed by March 2012

• Male / Female Role• Cause of Illness• LGBT Population• Pain Expression and Management

Modules to completed by June 2012

• Alternative Medicine• Diets and Foods• Family Involvement versus Self-

Management and Patient Autonomy • End of Life Decisions

Module Format

• Module Estimated Time• Statement of Purpose• Objectives• Terminology• Individual Module Activities– Time– Materials – Preparation Instructions– Content

Auxiliary Material

• Module PowerPoint Presentations• Module Hand-outs• Module Video or links

Rosanna BalistreriREACH-reaching diversity

Rosanna@reach-diversity.com t. 619-252-2321 f.619-276-2860

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Let’s look at Module 8 in detail…