Created By :

Paurak Shah

Human Resources Policy of Reliance Infocomm (GSM Division)

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Reliance Human Resources PolicyRecruitment & SelectionMotivationWage and salarySafety

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Hierarchy

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Manpower1.Line Manager2.Floor managers3.Team leaders4.Team coaches5.1000 Tele Operator are Selected From selection

process.6. There are three shifts.7. Timings : 1st 6 a.m. to 2 p.m. 2nd 2 p.m. to 10 p.m.

3rd 10 p.m. to 6 a.m.

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Recruitment & Selection

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Internal SourcesPromotionTransferRetired managerRecall from long leaveInternal advertisement

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External SourcesManagement consultantAdvertisementManagement instituteRecommendationDeputation personnel

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Difference Between Recruit & Selection Recruitment : Recruitment is identifying and

encouraging prospective employees to apply for a job.

Selection : Selection is selecting the right

candidate from the pool of applicants

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Selection Process

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Minimum Criteria for Tele Operator

1. Graduation in faculty.(Science/Arts/Commerce)

2. Good Communication Skill.3. Command over a language.

(English/Hindi/Gujarati)4.Can Understand Above three languages.5. Fresher and experienced candidate.

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Motivation Reliance give both financial as well as non

financial motivator to there employee .what type of motivational tool given in reliance info comm.?

Annual salary revision.PromotionDelegation & authorityTelephone facilityBonusQuarterReliance Share etc. Only to Higher Manager

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Wages & SalaryOffice wear allowance All levels Rs.30000/-Medical Rs.15000/- all levelsFuel & Maintenance For all levels – a. up to 1000 cc : Rs.111000/- b. above 1000 cc : Rs.150000/-Food coupons Rs.15600/- for all levelsGift vouchers Rs.5000/- for all levelsLTA 2 month’s Basic pay for all levelsHRA 50% of Basic payCEA Rs.24000/-CHA Rs.7200/-

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SafetyNo Night Shift for Girls.Transportation Facility.Security guard are provided.Canteen for employees.Refreshment area also provided to them.

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