Human Factors in IVF

2 Day Training Course02-03 March 2017, Chester, UK

Learning Outcomes:

Understand why we make errors

Understand how ‘systems factors’ can threaten patient safety

Improve the safety culture of your teams and organisations

Enhance your teamwork and improve communication

Understand how to improve the design of your systems

Learn how to identify ‘what went wrong’ and predict ‘what could go wrong’

Understand how human factors tools can be used to reduce the likelihood of incidents

Who should attend?

Lab Directors, Clinic Owners, Quality/Risk Managers, Senior Embryologists and Clinical Staff

What are Human Factors?

Human Factors training derives from the recognition within safety critical industries, originating in the aviation industry, that team members require specific training in non-technical skills as well as technical skills in order to mitigate error and limit the possibility of an adverse event.

In the same way, staff working in IVF, whatever their role, need to recognise that human error is inevitable and that clinic-wide performance can be enhanced through an understanding of the effects of teamwork, tasks, equipment, workspace, culture and organisation on human behaviour in healthcare settings.

A human factors approach to patient safety differs from traditional safety training in that the focus is less with the technical knowledge and skills required to perform specific tasks, but rather with the cognitive and interpersonal skills needed to effectively manage a team-based, high-risk activity.

Why attend?

Gain an in-depth understanding of the human causes of error.

Develop the ability to take a proactive approach to the avoidance, trapping and mitigating of errors.

Equip yourself and your team with a set of non-technical skills that complement technical competency.

Improve teamwork, situation awareness, decision making, communication and workload management.

To book a place or for more information: email humanfactors@imtinternational.com or call +44 (0)1829 771 327 or visit www.imtinternational.com/humanfactors

IMT International provide innovative IVF management technologies and quality management systems to the ART industry worldwide.

Morning Session

Course Introduction Introduction to Human Factors• Statistics and examples• SHELL modelHuman Error• Error chain concept• Threat and Error Management (TEM)Situational Awareness (S/A) • Hazards associated with a loss of S/A• How to recover and maintain S/A

Afternoon Session

Workload and Stress Management• Factors affecting workload• Types of stress• Effects of stress upon task performanceHealthcare case study (non fertility)Communication • How we communicate• Barriers to communication• Elements of effective communication• ‘Lost on the moon’ group exerciseSummary and Close

Conference Dinner (included in price)

Morning Session

Organisational culture • Characteristics of a safety culture• Assessing safety culture within healthcare

organisations

Decision Making • Decision making process• Contributing to team decision making• Decision making tools

Standard operating procedures (SOP’s) • SOP team exercise• Objective of SOP’s and why people may deviate

or disregard

Fertility case study

Afternoon Session

Fatigue and vigilance • Types of fatigue• Effects of sleep loss• Measures to reduce fatigue and maintain

vigilance

Conflict • Pro’s and con’s• Conflict management strategies

Information processing • Capabilities and limitations of human information

processing • Involuntary automaticity

Automation • Benefits and risks to safety

Fertility case study

Summary and Close

Day 1

Human Factors in IVF 2 Day Training Course

Agenda

£795 including all training, materials,refreshments during the day and Conference Dinner on day 1

To book a place or for more information: email humanfactors@imtinternational.com or call +44 (0)1829 771 327 or visit www.imtinternational.com/humanfactors

Day 2

Global Air Training are a leading, globally recognised aviation training and consultancy company delivering Human Factors programmes in Healthcare and other safety critical industries which improve safety through enhanced team collaboration, incident reporting and risk management.