Crude and DESIGNED to

serve a SINGLE PURPOSE :

To prepare text, access stock market data, make mmmma i r - t r a v e l r e s e r v a t i o n

Keyword: REPETITION

A bit of History

(1936)

ENIAC (1946)Electronic Numerical Integrator And Computer

Back to the future

New era of technology“The world is at your fingertips”

C a p a b i l i t i e s extended b y

DEVELOPMENTS in information information information information p rocess ingprocess ingprocess ingprocess ing t e c h n o l o g y , i n

communicationcommunicationcommunicationcommunicationand by enhancement of the software –a variety of resources and functions

become accessible from a singlew o r k s t a t i o n

First-Level Effect

The reason WHY these

technologies are introduced

Confidence

Independence

Divided times and places?

NO PROBLEM

BUT…

Second-Level Effect

Indirect CONSEQUENCESCONSEQUENCESCONSEQUENCESCONSEQUENCES and

often unexpected EFFECTSEFFECTSEFFECTSEFFECTSon organizational relations and c o mm u n i c a t i o n p a r t n e r s

Social and cultural problems?

T R U S T

“When p e o p l e make

business CONTACT, even c o m p e t i t o r s , t h e y c a n ’ t A N T I C I P A T EA N T I C I P A T EA N T I C I P A T EA N T I C I P A T Eeverything, so an element of

T R U S T c o m e s i n ”

“’Traditional COOPERATIONbetween different professionals

had been reduced’-

in turns increasing demandson the concentrat i on, thus

c r e a t e d s t r e s ss t r e s ss t r e s ss t r e s s . ”

“ F a c e - t o - f a c e S O C I A L

INTERACTION decreased but

the technology was not able to

r e p l a c e h u m a n

c o mmu n i c a t i o n ”

“The degree of COLLECTIVE

INNOVATION within the work

communit ies decrease and

workp l ace in t e r ac t i on

b e c ame mo r e funct ional ”

Solutions

ACKNOWLEDGE t h e

need for social interaction in w o r k c o m m u n i t i e s

CREATE opportunitiesopportunitiesopportunitiesopportunities for s o c i a l i n t e r a c t i o n

BE FLEXIBLE in al lowing

construction and reconstruction

o f s o c i a l s t r u c t u r e ss o c i a l s t r u c t u r e ss o c i a l s t r u c t u r e ss o c i a l s t r u c t u r e s

SUPPORT human networks

“REALIZE that even though nearly

a l l soc ia l interaction and

COMMUNICAT ION cou ldcou ldcou ldcou ld bebebebe

technology mediated, it does not m e a n i t s h o u l d b e ”