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HubSpot’s Partner Orientation Partner Inbound Success Training Use the Chat Pane in GoToWebinar to Ask Questions! We’ll get started in a few minutes!

HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

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Page 1: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

HubSpot’s Partner Orientation

Partner Inbound Success Training

Use the Chat Pane in GoToWebinar

to Ask Questions!

We’ll get started in a few minutes!

Page 2: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

@kelseynorberg

Inbound Marketing Consultant

Kelsey Norberg

Page 3: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

http://academy.hubspot.com/Partner-Classes/var-training-overview/var-orientation/var-orientation-archive-page/

Page 4: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

TODAY’S GOAL: To ensure set up of your own HubSpot and to prepare you for your first 1x1 session.

Page 5: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

1 Intro to the Partner Program & Path to Certification

2 Getting Started with your HubSpot

3 SMART Goal Setting

4 Persona Development

5 Next Steps & Action Items

AGENDA

Page 6: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

WELCOME TO THE HUBSPOT TEAM. 1

Page 7: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

Learn Together

SUMMARY OF THE HUBSPOT PARTNER PROGRAM:

1

2

3

4

Market Together

Sell Together

Grow your agency!

Page 8: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

LEARN TOGETHER 1

Page 9: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

9

Learn

Execute

1:1

Sell

Partner Broadcast

Lead Generation Webinar

Promotion Webinar

Driving ROI Webinar

HubSpot Academy

VAR Orientation Webinar Delivering Services Using

HubSpot Webinar

How to Retain & Renew

Clients Webinar

How to Run an Account

Review Webinar

Pricing & Packaging

Webinar

Winning with a

Consultative Sales Process

Advanced Sales Training

Webinars

Goal Setting & Kickoff

Campaign Progress

Update

Campaign Progress Review

Onboarding Strategy

Page 10: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

Find all of the Training Resources you will need in the HubSpot Academy!

Page 11: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

Blog

Social Media

Keywords

Pages

Calls-to-Action

Landing Pages

Forms

Contacts

Email

Workflows

Lead Scoring

CRM Integrations

Social Media

Smart-Calls-to-Action

Email

Workflows

Attract Convert Close Delight

Strangers Visitors Leads Customers Promoters

MASTERY OF THE INBOUND MARKETING METHODOLOGY

Page 12: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

SET UP A CAMPAIGN, LAUNCH OFFERS,ANALYZE RESULTS, AND REPORT SUCCESS

Offer

Landing Page + CTA

Workflows

Email Blog

Social

Analyze

Page 13: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

THE RECIPE FOR SUCCESS

- Plan to dedicate 10-15 hours per

week to inbound marketing

- Take at least 1 HubSpot Academy

Class per week

- Add the training classes and

inbound marketing activities to

your calendar and stick to it!

Page 14: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

MARKET TOGETHER 2

Page 16: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

How Will You Create Content?

Page 17: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

SELL TOGETHER 3

Page 18: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

Register Leads with HubSpot.

Page 19: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

AUTO LEAD REGISTRATION CONNECTOR (ALRC)

To Set Up ALRC: • Contact your channel account

manager to initiate a joint sales process. (required!)

• We will set up a connection between the forms on your pages and HubSpot’s Salesforce.com

• Automatically register new leads as they come in!

Page 20: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

LIST YOUR AGENCY’S SERVICES IN THE MARKETPLACE

Page 21: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

GROW AND ACHIEVE SUCCESS WITH THE HUBSPOT VAR PROGRAM!

Page 23: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

How do you become a certified HubSpot Partner you ask?

• Attend The 10 Partner Inbound Success Training Webinars, review

the course materials, and take the exam! (Must score at least an 80) • You can find the classes, coursework, study guide, and exam in your

portal (Academy > Certification > Partner Certification)

• You must be HubSpot Product Certified before you can be certified as a HubSpot Partner

Certification FAQs: http://academy.hubspot.com/certification-faq

Page 24: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

GETTING STARTED WITH YOUR HUBSPOT. 2

Page 25: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

ON THE BASIC PACKAGE?

TAKE YOUR SITE LIVE! CALL SUPPORT IF YOU NEED HELP!

Page 26: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

ON THE PROFESSIONAL PACKAGE?

INSTALL THE TRACKING CODE SET UP THE SUBDOMAIN

LEAD TRACKING CRM INTEGRATION

CALL SUPPORT IF YOU NEED HELP!

Page 27: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

SET UP HUBSPOT EMAIL NOTIFICATIONS

Page 28: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

RECEIVE HUBSPOT WEEKLY AND MONTHLY UPDATES TO YOUR INBOX

Page 29: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

ADD MORE USERS & DEFINE USER ROLES

Page 30: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

SMART GOAL SETTING. 3

Page 31: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

WHAT IS SMART GOAL SETTING?

SPECIFIC: Visits, Leads or Customers

MEASURABLE: Provide a number

ATTAINABLE: Understand benchmarks RELEVANT: Relates back to overall end goal

TIMELY: Include time-frame

Page 32: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

POOR EXAMPLES

Rank my website #1 on Google

Get more customers through social media

Grow my business by 10x

Page 33: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

SMART GOAL EXAMPLES

Grow traffic through Google and social media by 3x over the course of 1 year

Convert 20% more traffic into prospects and customers by the end of Q3

In 4 months, increase lead to customer conversion rates by 15% using email marketing to convert leads into customers

Page 34: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

SMART GOALS DRIVE VISITS, LEADS, & CUSTOMERS

Help.HubSpot.com Tutorial: How to come up with SMART Goals in HubSpot

Page 35: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

Set SMART goals before the consulting call.

Page 36: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

PERSONA DEVELOPMENT. 4

Page 37: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

BUYER PERSONAS

are fictional characters marketers create by doing research. They represent

your ideal customer & help you to refine your

marketing activities.

Page 38: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

Everything: • Keyword strategy • Blog posts • Offers • CTAs • Landing pages • Thank you pages • Lead nurturing • Workflows • New services • New products

Page 39: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

Enter Answers Into Goals, Personas, Pipeline Doc

Page 40: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

What if I need help along the way?

Page 41: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

Your Inbound Teacher • Inbound Methodology

• Goal-Driven

Marketing Strategy

Consultant

SUPPORT RESOURCES

Your Software Lifeline

• http://help.hubspot.com

• 1-888-HUBSPOT ex. 3

Partner Strategist

Product & VAR Training Classes

• Best practices and tool walkthroughs

• Small class sizes lead by experts • Live presentations with Q&A

• Live workshops

• Sales Coaching

• Selling Opportunities • Agency Growth & Strategy

Page 42: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

IMPORTANT LINKS

Academy.hubspot.com

Help.HubSpot.com

HubSpot Partners Forum (Linkedin)

Page 43: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

ACTION ITEMS . 5

Page 45: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

2 Complete the Goal+Persona Planning Worksheet. This was emailed to you by Deedee Perry, but is also available on the class resources of the archive page. http://academy.hubspot.com/Partner-Classes/var-training-overview/var-orientation/var-orientation-archive-page/

Page 46: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

YOU’VE ALREADY BEGUN! KEEP ON TRUCKIN’!

Page 47: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

Key takeaways. • All the resources you need are here:

http://academy.hubspot.com/hubspot-partners/main-page/

• Plan to dedicate about 10-15 hours a week to learn and execute on inbound marketing activities for your own agency.

• Develop your goals and personas to ensure that your content creation strategy is on target

• You have 4 immediate resources available to you: your consultant, your Partner Strategist, HubSpot Academy classes, and the Support Team.

Page 48: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

WRAP UP & NEXT STEPS.

1. FINISH TECHNICAL INTEGRATION 2. ATTEND THE BUYER PERSONA TRAINING

CLASS 3. COMPLETE GOAL & PERSONA PLANNING

WORKSHEET (SEND TO YOUR CONSULTANT)

4. MEETING WITH YOUR 1X1 CONSULTING TECH SUPPORT: 1-888-HUBSPOT ext3

Page 49: HubSpot’s Partner Orientation · 1 Intro to the Partner Program & Path to Certification 2 Getting Started with your HubSpot 3 SMART Goal Setting 4 Persona Development 5 Next Steps

QUESTIONS?