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From Campus to Career
Director’s Insight Melinda Burke
The Terry J. Lundgren Center for Retailing is now in a new
location! Our building is complete and the Norton School
for Family and Consumer Sciences has now transitioned into a
beautiful new home. As we begin the academic year it is a strong
statement about the positive direction our program is heading.
With this new facility, new classrooms, a state-of-the-art computer
lab and many bright, airy spaces conducive to collaboration and education, we have raised the
bar for our Retailing and Consumer Sciences students. The building makes a statement about
the importance of a retailing education. Our outstanding faculty supports our students with a
comprehensive curriculum that includes fifteen courses providing in-depth study of every aspect of
developing a successful retail operation – from the point of production to the point of consumption.
Now our future industry leaders have a space that supports them in their pursuit of excellence and
provides an environment where our retail partners and students can come
together to collaborate, research and innovate around the future of the
industry.
Please join us as we prepare the next
generation of retailing leaders. If you would
like to learn more about partnership with
the Lundgren Center or recruiting on our
campus, please contact me at 520.621.1715
Keynote Speaker Terry J. LundgrenPresident, Chairman & CEO
Macy's Inc.
Terry J. Lundgren Center for Retailing phone 520.621.1715Web site http://globalretailingconference.org/email [email protected]
Fall 2008
You Will Learn...how increased competitive demandfor innovation will require strategic,actionable performances.
Please join us at Westin La PalomaResort and Spa Tucson, Arizona
PLAN TO ATTEND April 2-3, 2009Brand New Thinking: The Innovation Leaders
New Center PartnersGap Inc. has grown to be one of the world’s largest specialty retailers. The company operates four of the most
recognized apparel brands in the world – Gap, Banana Republic, Old Navy and Piperlime. Gap Inc. has become
a brand builder; creating emotional connections with customers around the world.
Office Depot, Inc. is a global supplier of products and services. The company reaches a wide variety of customers
through its office supply stores, a contract sales force, an outbound telephone account management sales force,
internet sites, direct marketing catalogues and call centers.
SAP is the world’s largest business software company and the third-largest software supplier. Founded in 1972 as
Systems Applications and Products in Data Processing, SAP has a rich history of innovation and growth that has
made them the recognized leader in providing collaborative solutions for all types of industries.
Verizon Wireless is one of the most successful wireless companies in the U.S. and has made it their purpose to be
socially responsible in the global market. Their goal is to use technology to address social issues that are critical
to both success in business and the well-being of communities.
Westcor’s portfolio includes 28 shopping centers: 11 super-regional centers, three specialty retail centers and 14
urban villages. Westcor was founded on the philosophy of responsible market-driven growth through strategic land
acquisitions and innovative retail developments positioned to serve future growth corridors.
Terry J. LundgrenPresident, Chairman & CEO
Macy's, Inc.
Global Retailing Conference 2009Speakers Include:
Craig PhillipsonPresident, & CEO
Shopworks UK
Tom SzakyCEO
TerraCycle
9
Photos by SmithGroup
2
ProfileSarah feels strongly about the Terry J. Lundgren Center for Retailing
at The University of Arizona, “The Lundgren Center has a particularly
effective retailing curriculum. The emphasis on practical experience is
attractive to members of ICSC.” Both Sarah and ICSC have derived many
benefits working as Corporate Advisory Board partners with the TJL
Center. They are extremely eager to help all of their members be able to
connect with our intelligent, well-trained graduates and bring them on as
new hires. Sarah feels that ICSC resources can be mobilized to strengthen
the already excellent work of the Lundgren Center. For instance, their
research department and task forces produce important data and reports
that are helpful for college courses. They want to make sure that The
University of Arizona has full access to this information. Sarah stated, "the
more we learn about programs like yours, the more effective we will be
at spreading the word about the Lundgren Center's approach to retailing
education – and to help facilitate the union of retailing and real estate
in college curricula. Other schools can benefit from the creative work of
Lundgren Center. All of this is good for the industry.”
“At ICSC, the members are enthusiastic about working with young people
and 'giving back' to students and educational institutions,” says Sarah
Ritchie, Manager of Leadership Development at the International Council of Shopping Centers (ICSC). The Leadership Development Program
includes student membership work, outreach to college students, diversity
initiatives, and many other activities.
Sarah says, “ICSC is a somewhat unusual trade association in several
respects. First, the group is special in the extent to which it emphasizes
education–both continuing education and outreach to universities.
The association also benefits from a very strong and committed volunteer
base. In terms of leadership, Michael (Mike) Kercheval has guided the
institution in important ways. He has expanded the programs, services, and
membership of ICSC to make it a truly international enterprise.
He, like the members, has a substantial commitment to educational
efforts. It is through his vision that the Leadership Development Program
came into being. Finally, Mike really embraces a philosophy that retail
real estate is key to enhancing the well-being of individuals in developing
economies. Stronger economies and greater prosperity yield political
stability and greater individual freedom.”
Sarah RitchieManagerLeadership DevelopmentICSC
Corporate Partner
The beginning of every new academic year is an ideal time to reflect on the
past year while planning for the next twelve months. In general, we made
a lot of progress with research-centered teaching initiatives in 2007-08
and racked up a handful of successes that should propel us even further
during 2008-09. But what strikes me the most about our implementation
of these initiatives this past year is that we have adopted a co-production
model. In my research, I define co-production as the direct involvement
of customers in the design, delivery, and marketing of goods and services
that they themselves consume. And this appears to be exactly how we
engage our partners in the TJL Center. In my own efforts to develop
research-centered teaching initiatives, I have worked closely with a number
of you to create, implement, and market curriculum enhancements based
on industry concerns and resources. By being intimately involved with
research-centered teaching initiatives, you (the customer) help to shape the
skills and training of our students (the goods) to better meet the specific
demands of your business. And this type of co-production, at least from my
perspective, is a win-win situation.
During this 2008-09 academic year, we are once again offering our
Senior Capstone in conjunction with Deloitte Consulting, as well as
developing and testing new ideas for products and
services for PetSmart in our Consumer Behavior
course. Building on our successes last year in
both courses (students absolutely loved the ‘real-
world’ exposure), I feel confident that the second
time around will be even better. We have also just
begun working with SAP to infuse retail technology
into our curriculum. While there are some
direct applications for retail technology through
integrated case studies in our E-Commerce, Supply
Chain, and Database Management courses, we
are also developing stand-alone exercise modules
that can be used in other courses. If your firm currently operates with SAP
technology, we would love to talk with you about using your business for
a case study. Also, as we undertake a thorough analysis of our curriculum
(both undergraduate and graduate) this coming year, we will likely identify
even more opportunities for collaboration through co-production. But
please don’t wait for us to come calling! If you have ideas for curriculum
enhancements, please contact me directly at 520-621-5948 or abhappu@
email.arizona.edu. I look forward to hearing from you.
Col laborat ion Through Co-product ion
Anita D. Bhappu, Ph.D.
3
Located in western Africa, Nigeria is a country of over 140 million people and has one of the highest
growth rates in the world. The opportunity to attain an education and establish a career is limited. In
fact, only 29% of the population pursues secondary education. With little or no industry and agriculture,
Nigerians make a living as traders on the streets or in markets. In 2005 the Lundgren Center for Retailing
and the SIFE Team partnered with Leslye Obiora, a UA law professor and founder of IRAWCC in Oguta,
Nigeria. This program was established to teach women how to read, write, do basic math, and develop
their inherent entrepreneurial skills. IRAWCC also provides micro loans to help the women develop and
improve their small businesses.
Inspired by the desire of these women to improve their lives, the SIFE team created a training manual
to teach the IRAWCC women about basic budgeting and accounting so they could better manage the
income they received from their businesses. They partnered with HSBC and Odiso-KIN High School to
design and execute an entrepreneurship summer camp called Emerging Entrepreneurs. With the support
of Sam’s Club, four UA SIFE students traveled to Oguta this summer to host a one-week camp for the
young women. The challenge was to teach them how to apply the business concepts they had learned
to the real world.
The girls were immersed in the local markets and interviewed small business owners. They began
to understand that business is more than just selling a product – it is about financial management,
customer service, and inventory control. They brainstormed business ideas that could benefit their
community such as a book store or fish market. Then they created basic business plan presentations
for 150 women from the IRAWCC program. After completing their presentations, the girls were rewarded
with a room full of smiling faces and applause. The true impact was seen as the students became the
teachers as many of the IRAWCC women learned valuable information including the concept of customer
service. The camp culminated with the presentation of a $600 check from HSBC to IRAWCC, which will be
used to further develop their business concepts. The camp wasn’t just about learning definitions from a
book; it was about learning to look at the possibilities in life. The team didn’t just teach these students,
they learned about each other and in doing so gained a better understanding of the world.
Building Bridges with Africa
When the retail partners visit campus, they have a unique team of students ready to help
them make their visits productive. The Terry J. Lundgren Center for Retailing Student Advisory Board (SAB) assists in the communication and interaction between retailing
students and TJL Corporate Advisory Board partner retailing and consulting companies.
Incorporated into SAB’s mission are two core objectives - outreach and fundraising.
These student ambassadors recruit, new students to the Retailing and Consumer Sciences
program and build awareness of retailing careers in general among both current U of A
students and high school students. Last year, their efforts focused on recruitment in high
schools with strong marketing programs and DECA clubs. The Lundgren Center also serves
as a state sponsor of Arizona DECA, offering two $1000 scholarships to the winners of the
Retail Buying and Retail Merchandising competitions. The ambassadors were on hand
at the state convention to award these winners and gain more visibility for the program
among the 2000 participants. Within the university, the ambassadors are expanding efforts
to recruit current UA students into the program as well. Through the distribution of flyers
and two campus-wide “meet your major” fairs, they have interested many non-declared majors in the Retailing and Consumer Sciences Program.
The Fundraising Committee came together as a team with innovative ideas for events to raise money for the annual $1000 Future Retail Leaders
Scholarship. They successfully achieved their goal through three key fundraisers. The students manage the Student Scholarship Snack Bar located in the
McClelland Park lobby, which allows students to grab a quick snack between classes. Last year, the ambassadors raised a total of $3,278 from snack bar
sales and other special fundraisers.
STudenT AmbASSAdorS repreSenT The CenTerCol laborat ion Through Co-product ion
4
Stefanie Mackler Estée Lauder Intern
What do the following things have in common -
attending a fragrance launch with Gwyneth Paltrow,
Elizabeth Hurley, Hilary Rhoda and Carolyn
Murphy; working in a private office on Fifth Avenue
overlooking the Statue of Liberty and the Empire
State Building; and having a private cocktail party
at the Whitney Museum hosted by one of the most
powerful men in the cosmetic industry? These
are only a few of the incredible experiences I had
interning for Estée Lauder in New York City this summer.
I spent my summer as a Meetings and Conferences Intern where I was
responsible for planning the upcoming meetings for the next two years,
including a 75-person Regional Roundtable meeting held in August
in Washington, DC. I quickly realized I was getting a real job with real
responsibilities and I couldn’t wait to get started. I researched hotel
destinations, compared costs of event collateral, and created over twenty
different planning charts for our August meeting. My ideas were always
heard and embraced by my superiors, making me feel like I could make a
difference through my internship.
I also learned about the beauty business. I had the opportunity to attend a
beauty seminar where I learned about new products, makeup application,
sales techniques, and services. After completing the seminar, I worked at
the Estée Lauder beauty counter in Macy’s Herald Square, the brand’s
largest store in the nation! By the end of the summer, I had experienced
the many facets of the Estée Lauder brand and now understand how they
all work together to achieve their vision of “Bringing the best to everyone
we touch.” The company not only brings the best to their customers but to
their employees as well.
In addition to Mr. Leonard Lauder, Mr. William Lauder and the rest of the
Lauder family, a large segment of the business is run by very successful
female executives. As a result, these past two months have left me with a
feeling of empowerment that will stay with me the rest of my life. I want to
bring my best to everything I work on and everyone I work with, and hope
that I can inspire others to do the same. It was the Estée Lauder internship
that inspired me to dream big and set my goals high.
David W. Pagel Philip Morris USA Intern
This summer I was fortunate to complete
an internship with Philip Morris USA – a very
academically challenging and mentally stimulating
internship. As a Sales Intern, I was responsible for
demonstrating an understanding of the product,
regulations, and the initiatives and dynamics
needed to forge positive relationships with retailers
across many channels. I was also challenged to
work effectively both independently and with an
outstanding training team. These challenges are what made this internship
the right choice for me. I was able to use knowledge learned in the
classroom about brand management, ethics, and merchandising and apply
this knowledge everyday while managing my own accounts, much like a full-
time employee. For a special project, I conducted a pricing analysis for a
retailer to determine how different factors would influence the marketplace.
From this I derived my own recommendations for possible changes that can
impact a retail chain and the sales they transact on a daily basis.
The internship also offered me the opportunity to travel and connect with
many people including the Regional Vice President, Vice President, and
CEO of the company. The opportunity to go to Denver, Santa Monica,
and Richmond for meetings and participate in activities with interns from
across the country – allowed me to network as an intern in ways I never
imagined. I have gained a full arsenal of sales knowledge that has prepared
me for success in the business world and for that I am very grateful.
Having spent the past ten weeks as an intern I can honestly say that the
Philip Morris’ slogan, “Can’t Beat the Experience,” is accurate because I
truly can’t imagine beating this internship experience.
Caitlin Coghlan Anna Sui Intern
New York City is known as one of the world's largest
fashion capitals largely due to one place–Fashion
Avenue, also known as Seventh Avenue. It is
the center of the garment and fashion industry,
and home to numerous distinguished designers.
This summer I was fortunate enough to intern
for designer Anna Sui in the heart of the fashion
district. Starting from her first boutique opening
in 1992, Anna Sui clothing, cosmetics, shoes, and
perfumes are now sold in her 32 boutiques and in 300 department stores
all over Asia, Europe, and the U.S.
Interns were allowed to pick a concentration of production, pattern making,
showroom sales, or design. Based on the coursework I have completed so far
in the retail program–Merchandising, Planning and Control, Supply Chain
Management, and Product Development, I felt I would contribute the most
to the production field. I worked with a team of five interns to support the
production managers, shipping and inventory management department,
and the Human Resources department. Specific duties included controlling
and editing the specification (SPEC) books by garment number, since each
garment needs specifics on fabric yardage, coloring, trim, and cleaning
instructions. Once a garment's SPEC sheet was completed, my task was
then to collect information and create a cost book for the season. I was
also given the responsibility to make sure each garment was in impeccable
condition and appeared on the packing list for shipping.
Interning at Anna Sui gave me a chance to experience the ups and downs of
the fashion world in a way the classroom cannot. It opened my eyes to the
many people and careers that come with the creation of just one designer
or brand. I definitely recommend an internship with a designer to any
retailing student with a love for fashion and a desire to get a head-start on
a fashion career after graduation.
I N T E R N S H I P S
AND
5
Audrey Cordell Macy's RCSC Alum
Growing up in Tucson, Arizona, Audrey Cordell always
knew she would attend The University of Arizona.
Throughout her time in high school, her parents
observed her interest in fashion and marketing.
Audrey’s father, Tom, who worked in the College of
Agriculture and Life Sciences at the UA, suggested
she meet with Soyeon Shim and Melinda Burke
to discuss the Retailing and Consumer Sciences
(RCSC) program. After the first meetings, Audrey
decided it was a “done deal.”
From the beginning, Audrey was inspired by the education and real-life
preparation she received through the RCSC program. Audrey found several
internship opportunities while pursuing her degree, including working at
Abercrombie and Fitch, REI and a start-up boutique. After graduation, Audrey
easily transitioned into a Group Sales Manager position at Macy’s. She has been
with Macy’s in San Diego for almost four years, and is the only trainee to ever
be promoted within the flagship store. During her first year with Macy’s, Audrey
was able to meet Terry J. Lundgren, CEO of Macy's Inc., and her personal idol.
Stammering in his presence, she blurted out “I am a UA alum, and a retail grad!”
His response was gracious and enthusiastic, “A fellow Wildcat!” Lundgren’s pride
in the UA and the RCSC program were evident, and he made a lasting impression
on Audrey.
Today, Audrey credits her success in the retail industry to the knowledge
and skills she acquired in the UA’s Retailing & Consumer Sciences program.
From increasing sales and new accounts to marketing and promotions
. . . from successfully managing staff and costs to identifying critical issues and
implementing effective solutions, Audrey points to her RCSC education as
the basis for being an effective retail manager. In addition, the communication
skills she learned at the UA are vital to her success in employee training and
coaching as well as managing vendor relationships.
Audrey Cordell’s results-driven attitude and passion for retailing were ignited
by the UA’s Retailing and Consumer Sciences program. Audrey was recently
quoted, saying, “I am forever grateful to the Retailing and Consumer Sciences
program that opened doors to a successful future, and relationships that will
last a lifetime.”
T R A N S I T I O N S
AND
Career-Wise Cats, the career development program
sponsored by the Lundgren Center for Retailing
and PetSmart, is designed to give undergraduate
students exposure to careers in the companion
animal industry by providing students with
classroom preparation and professional development experiences. The
first cohort was made up of 16 students with majors representing Animal
Sciences, Pre-Veterinary Sciences, and Retailing & Consumer Sciences.
Four of these students, Jillian Hutchison, Michael McAllister, Maggie
Molever and Emily Robinson were selected for the summer internships
at PetSmart as part of Phase 2 of the program. All four felt the experience
offered a great career development opportunity and they hope to continue
their careers with PetSmart.
Jillian Hutchison, a freshman in Animal Sciences, felt the experience
helped her understand what she wants to do with her career. “The
internship provided me a great opportunity to apply what I learned from
the classroom to real-life customer service situations. I have really grown
up over the summer and no longer feel like a college kid anymore, but
rather, as a Career-Wise Cat, ready to start my career with animals and
retailing.” Michael McAllister, a Retailing and Consumer Sciences major
felt he developed much stronger leadership skills. “I was enlightened by
the leadership that my Store Manager exhibited. . . I took this advice and
it made a world of difference to be empowered to serve our customers,
and their pets. When I graduate, I want to work for a leader that
empowers their team just as my store manager does.” Maggie Molever,
Animal Sciences major, learned that PetSmart is more than a business,
it is also a company that cares about animals and has big heart for the
community. “The company is consistently passionate in doing the best
thing possible for the animals. I am inspired to always do the right thing by
serving my community right now as a college student and when I become
a full-time working professional.” Emily Robinson, Animal Sciences major,
found she learned more about her life’s passion after participating as a
Career-Wise Cat and interning at PetSmart. “Since the class and internship,
I have realized that my interest to learn more about animal nutrition grows
even more when it is being applied and I am able to educate customers
about what they are feeding their animals. My desire to work with animals
has grown and I can really put my entrepreneurial spirit to the challenge as
I begin my professional career.”
Bob Moran, President of PetSmart, will be the Executive-in-Residence on
October 16, 2008 when he visits classrooms and hosts an exclusive student
luncheon. He will present his insight on the future of the companion
animal industry to students in Retailing, Veterinary Sciences and Animal
Sciences. Thanks to PetSmart for their continued support of our programs
and the mutually beneficial opportunity to get undergraduate Wildcats
“roaring” about Career-Wise Cats.
Cats Track Careers by Kristy Ruiz
Amanda Baker, Shelton Page, Inc.
Kendra Bourguet, Dillard’s
Amy Brown, Neiman Marcus
Jessica Gusar, Neiman Marcus
Ashley Hanna, Burberry, NYC
Lauren Ireland, Stylist ILORI Boutique
Jessica Marshall, Macy’s East, NYC
Annie McIntee, Banana Republic, GAP, Inc.
Patrice Nolen, Mervyn’s
Renee Parra, AZ Daily Star
Lauren Quigley, Gallo Wine
Jessica Rommell, CACHE
Jessica Rose, Mervyn’s
Leah Scherotter, GAP, Inc.
Clint Sever, Gallo Wine
Addie Wade, Raindance Pass Boutique/Miraval
Whitney Wilkening, Macy’s Merchandising Group, NYC
RCSC Alumni updAte
Adriana Barillari, Westcor Assistant Marketing Manager, Tucson, AZ
Lindsay Downs, Designer, Armies, LA, CA
Hadar Gordon, Assistant Buyer, Duty Free Stores, San Francisco, CA
Alissa Konier, Project Tradeshow Manager, MAGIC International, Woodland Hills, CA
RCSC Alumni updAte Mark Ludwig, Senior Sales Rep.,
ServiceSource, Nashville, TN
Theresa Luongo, Merchant Marketing, DailyCandy, NYC
Casi Jo Rodriguez, Inventory Control, Crosstown Traders, Tucson, AZ
Teresa Teso, Inventory Control Buyer/Shoes, Crosstown Traders, Tucson, AZ
Krista Williams, Buyer Boys 8-20, Dillard’s, Phoenix, AZ
Erica Wirtz, Sr. Campus Recruiter, Mervyn’s, Hayward, CA
6
Last year, more than 16,000 youth walked through
Skrappy’s, a performing arts center for youth,
seeking self-expression, community engagement,
and support. Skrappy’s helps youth explore
their artistic talents, allowing them to turn their
passion into marketable skills.
Our SIFE Team has been working with Skrappy's
this year providing workshops and training in
the area of personal success skills and financial
education. The UA students are dedicated to
creating economic opportunity for others by
teaching them how better utilize their resources
and build the skills needed for success. By
developing educational programs for people of
all ages, the SIFE Team is promoting responsible
use of one’s resources and lifelong sustainability.
This year the Skrappy’s project was selected for
citywide recognition by the Volunteer Center of
Southern Arizona
Drew Abromowitz, a Junior in the Retailing and
Consumer Sciences program, decided he wanted
to make a difference at Skrappy’s, so he created
a series of workshops focused on teaching youth
the basics of good money management, including
budgeting, the importance of saving, establishing
and maintaining good credit, planning for college
and managing a small business. The dedication
and innovation that Drew demonstrated in
developing these workshops is the reason he was
selected to receive the “Community of Hearts”
Citi Financial Education Award.
Drew and his team offered a series of 6 workshops
to 10 student leaders, teaching them the basics
of accounting, budgeting, marketing, and creating
business plans. With the help of Drew Abromowitz
and his team, Skrappy’s is closer to their goal of
opening a boutique in downtown Tucson. This
business will allow the youth to market and sell
their work, creating long-term sustainability and
career opportunity!
Volunteer Center Recognizes SIFE Team for work with skrappy’s
CongRAtulAtionS to ouR RetAiling And ConSumeR SCienCeS gRAduAteS, they ARe going plACeS! We WiSh them the beSt AS they begin theiR CAReeRS.
going plACeS
FRom CAmpuS to CAReeR
The University of Arizona SIFE Team matched its
educational outreach projects against the programs of
more than 140 other universities at the 2008 Students
in Free Enterprise (SIFE) National Competition held
May 13-15, 2008 in Chicago, IL. The University of
Arizona SIFE Team was the National Champion at this
annual event and earned the right to represent the
United States at the SIFE World Cup October 1-3, 2008
in Singapore.
Students in Free Enterprise encourages students to
take what they are learning in the classroom and apply
it to real-life situations, and to use their knowledge to
better their communities through educational outreach
projects. The projects presented by The University
of Arizona SIFE Team included the Capital Markets
project, the Extreme Leadership Scholars project, the
Credit-Wise Cats national case study competition, Duel
in the Desert and the Rubaga Friends project. Teams
were judged on the effectiveness of their projects
during a 24-minute presentation and were evaluated on
the creativity and innovation of educational programs,
and economic opportunity created by the projects.
“I have seen tremendous growth in the sustainability
and breadth of our projects – we are thrilled to be going
to Singapore in the fall – this UA Team is one that can
bring the U.S. the gold.” said Sam Walton Fellow and
club advisor, Melinda Burke.
Founded in 1975 and active on more than 1400 college
and university campuses in 47 countries, SIFE is a
non-profit organization that works in partnership with
business and higher education to provide students
the opportunity to make a difference and to develop
leadership, teamwork and communication skills through
learning, practicing and teaching the principles of free
enterprise. For more information, contact SIFE World
Headquarters in Springfield, Missouri at 1-800-677-
SIFE or The University of Arizona’s Terry J. Lundgren
Center for Retailing in the College of Agriculture and
LIfe Sciences at (520) 621-1140 or visit www.SIFE.org
uA SIFe TeAm tAkeS top honoRS At FRee enteRpRiSe Competition
2008-09Calendar of Events
7
KIM’S VIEW from the Center
T h e v i e w f r o m t h e
C e n t e r has greatly
improved now that the Norton School of
Family and Consumer Sciences has moved
into our new building, McClelland Park, on
the corner of Fourth Street and Park Avenue at
The University of Arizona. With a palm-tree-top
view that features the building’s inspirational
Lakin Family Plaza, the stunning louvered
architecture of the south side and the beautiful
mountains that surround our city, students
returning for the fall semester will have a fresh
and exciting environment in which to learn,
study, work and conduct research.
Partners of the Terry J. Lundgren Center for
Retailing Corporate Advisory Board will enjoy
spectacular views from our Calvin Klein Terrace
and fourth floor conference rooms. The Center’s fall board meeting is scheduled to
coincide with homecoming and the official McClelland Park building dedication in
October. In conjunction with this event, the inaugural NortonNews publication will
be mailed to our Family and Consumer Sciences alums from 1930 to the present
and to major donors, delighting all with historical timelines, meaningful events,
success stories and program highlights along with lots of great photos. Watch for
NortonNews online in the fall.
Those attending the 2008 Global Retailing Conference were treated to top-notch
presenters, great networking, sublime food, and the unique opportunity to rekindle
friendships in a resort setting nestled in the beautiful foothills of Tucson. Join us
in April at the Westin La Paloma Resort and Spa and we’ll meet again with another
stellar program, featuring some of the world’s top retail executives who will share
industry trends, challenges, opportunities and groundbreaking ideas for success in
a competitive global marketplace. Visit globalretailingconference.org to register
and to view a slideshow from last year’s event.
We've recently renovated our Web site, too. If you've already explored the pages,
you know that the Terry J. Lundgren Center for Retailing offers both individuals
and companies a variety of ways to contribute to the ongoing success of the
retail industry.
Whether you are a student, an educator, a retail professional or are searching
for corporate opportunities to associate with a quality institution, you've come
to the right place. Let us help you enroll in our programs, get involved with an
advisory board, develop a customized sponsorship plan, engage students and staff
in a research project, establish a branded scholarship or internship program, or
participate in our annual Global Retailing Conference, which focuses on strategies
and advances surrounding retail technology and innovation.
Our active student body and corporate sponsors are eager to share with you
their successful interactions with the Center. And I would be delighted to
personally discuss your interests and arrange a tour of our new facilities within the
Norton School's McClelland Park complex on the University of Arizona campus:
We're excited about the opportunities ahead, and actively engaged in providing
our students, tomorrow's retail industry leaders, with the knowledge, contacts and
strategies they'll need to succeed. We'd welcome an opportunity to hear your ideas
for future programs, and what more we can do to help our students and the retail
industry thrive.
McClelland Park's Lakin Family Plaza
SPEAKER SERIES
September 18 Jessica Chi, Deloitte
September 23-24 Charlene Hugel, Gap, Inc
September 23-24 Randy Maez, Wal-Mart
September 24 Dominic Citino, Microsoft
September 25 Guy Collins, JCPenney
September 25-26 Melissa Fernandez, Kohl’s
October 14 Charlene Hugel, Gap, Inc
October 16 Bob Moran, PetSmart
October 22-25 John Tighe, JCPenney
October 31 Dan Binder, DFS
OTHER EVENTS 2008~2009
August 25 Fall Semester - First Day of Classes
September 22-23 Fall Career Fair, SUMC
September 26 College and Career Day 2008 sponsored by Kohl's
October 1-3 SIFE World Cup, Singapore
October 23 McClelland Park Building Dedication and Homecoming
October 23-24 TJL Fall Corporate Advisory Board Meeting and Dinner
October 25 UA Homecoming
November 20-22 DECA Conference, Phoenix
December 10 Last Day of Classes
January 11-14 New York Study Tour, New York City
January 14 Spring Semester – First Day of Classes
February 4-7 San Francisco Study Tour
February Las Vegas MAGIC Show
February 18 SIFE Career Expo
TBA SIFE Regional Competitions
March 14-22 Spring Break
April 1 TJL Spring Corporate Advisory Board Meeting and Dinner, Westin La Paloma
April 2-3 Global Retailing Conference Westin La Paloma
May 6 Last Day of Classes
May 10-12 SIFE National Competition
Corporate advisory BoardCVS/pharmacy, Dave Burton, Sr. Manager, ISDeloitte, Jean-Emmanuel Biondi, Principal, Danielle R. Meier, ManagerDillard's, Jim Benson, Director of Advertising Duty Free Stores (DFS), Daniel Binder, Sr. Vice PresidentEnterprise Rent-A-Car, Stacey Kretzmann, Group Recruiting ManagerFarm Bureau Financial, Ron Lee, CLU, CPCU, Regional Vice President Gap Inc., Stacee Johnson-Williams, Sr. Director of Merchandise PlanningGordon Brothers, Ann Merrill, Principal & Managing DirectorHarry & David, Rudd Johnson, Senior Vice President Human Resources Henkel, Christine Colley, Director, Customer Process, Data ManagementHilco Merchant Resources, LLC, Michael Keefe, President & CEOICSC, Sarah Ritchie, Manager, ICSC Education Foundation JCPenney Corporation, John Tighe, VP/DMM Junior SportswearKohl's, Melissa Fernandez, University Relations Mgr., Omar Segura, VP Regional ManagerKPMG, Christine St. Clare, PartnerMacy's, Tim Plunkett, DVP – Recruitment & Placement, Eleni Kanelos, Manager College RelationsMervyn’s, Stephanie Polon, Campus RelationsMPC Pro, Clayton Wiffen, Account ExecutiveNeiman Marcus, Maria Jaimes, Merchandise ManagerNestlé Purina PetCare Tommy Baroody, Director of Business DevelopmentNordstrom, Leslie Aoyama, Diversity Affairs DirectorNRF Foundation, Kathy Mance, Vice PresidentOffice Depot, Miles Katz, District Sales ManagerPayless ShoeSource, Wendy Jacek, VP of Retail Operations SouthPetSmart, Neil Stacey, Western Region Vice PresidentPhilip Morris USA, Lisa Locker, District ManagerProtiviti, Inc, Rick Childs, Managing DirectorSAP, Tom Redd, Vice President, Product MarketingSears, Anne Hand, Regional Vice PresidentSmith & Hawken, Nori Kricensky, Human ResourcesStrategic Mindshare, Cynthia R. Cohen, PresidentUniversity of Arizona BookStores, Frank Farias, DirectorVerizon, Johnathan Le Compte, Director of RetailWalgreen’s, Sue Bandurraga, District ManagerWal-Mart Stores, Inc., Paul Beahm, Sr. Vice President Wells Fargo, Marsha Grist, Sr. Recruiter Westcor, Bill Whiteside, Vice President, Property Management Broker
Honorary Board MeMBers Ellen Goldsberry, Director Emeritus, Center for Retailing Terry J. Lundgren, Chairman, President and CEO, Macy's Inc.
student advisory BoardF A L L 2 0 0 8Kiersten Abraham Lauren ArmbrusterChelsea FischerShandee Fraser Mireya Gomez Julie Gundrum
terry J. Lundgren Center for retaiLingEditor: Melinda BurkeManaging Editor: Kimberley A. BrookeAdministrative Assistant: Annette M. GarciaThe Terry J. Lundgren Center for Retailing is housed in the Division of Retailing and Consumer Sciences in The John and Doris Norton School of Family and Consumer Sciences, College of Agriculture and Life Sciences at The University of Arizona. The Center works to illuminate the issues facing retailers today and to prepare college students for careers in retailing.
To obtain more information contact: The Terry J. Lundgren Center for Retailing The University of Arizona PO Box 210078 ~ Tucson, AZ 85721-0078 Phone: 520.621.1715 Fax: 520.621.9445 Email: [email protected] Web site: terryjlundgrencenter.org
NONPROFIT ORGUS POSTAGE PAIDTUCSON ARIZONA PERMIT NO. 190
PO BOx 210078 • TucsOn, AZ 85721-0078
CoRpoRAte pARtneRS & SponSoRS
tHe future of retaiL
Stacey HolbrookKimberly JewellMichelle Jones Dani Laven Stefanie MacklerAndrew Mirkin
Christina Moreno Stevee MottAlexandra MroczkiRebecca Schwartz Virginia SimsDana Spaniol