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HUMAN RESOURCES DEVELOPMENT DIVISION PROFILE

1. INTRODUCTION The Banking Industry being a service industry, the Human Resource constitutes its most precious resource. With the fast changing economic scenario, technological advancement and increase in competition in the market, the success of any bank would depend upon its ability and capacity to leverage its human talent, potential and capabilities to achieve the greater efficiency, increase in its market share as well as its profitability.

This calls for attracting talented people, nurturing and developing them, providing them necessary space for their individual growth, looking after their well being, creating a facilitating environment, developing an organizational culture that removes impediments and foster in them the feeling of pride and belongingness to the organization enabling them to align their personal goals with the goals of the organization.

In this scenario, the Role of the Human Resources Development Division (HRDD) of the bank is thus to find, attract, engage, upgrade skills, motivate, retain, grow the scarce talent and to increase their efficiency level to enable them to deliver as per the bank's Mission and 'Vision through series of HR interventions.

2. RESPONSIBILITIES The aforesaid role of the HRD Division calls for discharge of the following responsibilities by the Division:-

• To make plan for Man .Power Requirement of the Bank keeping in view the ever changing competitive market scenario and advancement in technology

• To meet the requirement of Man Power either from within by way of horizontal/vertical movement of the staff or by recruiting talent from the open market

• To create an environment where the Human Resource acquires and cultivates new skills

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• To formulate and implement Promotion Policies to provide

for opportunities to an employee for his individual growth alongwith that of the bank and to use it as a tool to reward/recognize the performance

• To have an objective system in place to ensure that performance of an employee is duly recognized and to use Performance Appraisal as a tool for skill upgradation, placement and promotions

• To transfer and place employees for skill upgradation as well as for 'right person for the right job'

• To have an effective system of feedback from the field to make further improvements/ corrections in the policies and procedures of the Division

• To ensure the implementation of rules and regulations at various levels

• To ensure implementation of the Govt. Guidelines in respect of reservation to SC/ST/ OBCs

• To facilitate the Circle Offices in performing their respective HR functions by providing necessary guidance from time to time

• To use technology in capturing all activities relating to the employees and utilizing the correct updated data for various purposes

• To formulate welfare schemes for the employees within a given framework

• To take disciplinary action as a negative incentive by way of a corrective measure

• To maintain harmonious industrial relations by having effective communication channel with majority Workmen Unions and Officers Association

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3. WORK PROFILE 3.1 Manpower Planning

• Prepare the Annual Man Power Plan for the bank and seek the approval of the same from the Board of Directors of the Bank

• Bi-annual Review of requirement of staff at branches/offices as per the prescribed norms.

• Fresh sanction of staff for new offices opened. 3.2 Recruitment

• Formulate the Recruitment Policy of the bank and seek approval of the same from the Board of Directors of the Bank

• Conducting Recruitment Processes (releasing of advertisements, conducting of written tests through IBPS, conducting of interviews, preparation of panel and issuance of appointment letters) for recruitment in the Clerical and Officer Cadre of the bank

• Verification of character and antecedents at the time of recruitment of officers in the Bank

• Verification of caste certificates in respect of SC/ST/OBC category officers recruited in the Bank, from the certificate issuing authority

• Formulation and implementation of the Training Programs for Management Trainees and specialized Officers recruited in the bank

• Conducting written tests for confirmation of the Management Trainees in the service of the bank

3.3 Selection

• Initiating & conducting Promotion Process from Subordinate cadre to Clerical Cadre, Clerical Cadre to Officer Cadre and within officer cadre upto MMG Scale III including arrangement of online Computer Literacy and CBS Awareness Test and Written Test under respective channel.

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• Processing and placing appeals/representations before the Competent Authority against non-approval

• Periodical review of promotion results kept under Sealed Covers

• Updation of promotion related activities in HRMS

• Preparing, maintaining and publishing seniority list of officers upto MMG Scale-III

3.4 Senior Management Relations (SMR)

• Policy issues relating to service conditions of Officers in SMG-Scale-IV and above and placing the same before the Board of Directors of the bank wherever required

• Approval of vacancies and holding promotion processes for promotions from MMG Scale-Ill to SMG-Scale-IV and above

• Processing and placing before the Competent Authority appeals and representations received against non approval

• Confirmation and review of cases of Officers in SMG-Scale IV and above under Regulation 19 of PNB (Officers) Service Regulations

• Postings and placement of Officers in SMG-Scale-IV & above

• Implementation of Service Regulations in relation to officers in SMG-Scale-IV and above

• Updation of data in respect of Officers in SMG-Scale IV and above in PNB Parivar (HRMS)

• Maintenance and publication of Seniority list of officers in SMG-Scale-IV and above

• Follow-up of PAF submission in HRMS, of officers in SMG IV & above

3.5 Management Relations (MR)

• Policy issues relating to service conditions of Officers and placing the same before the Board of bank wherever required

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• Guidance to Circles on the service conditions' as applicable to Officers upto MMG Scale-Ill

• Holding of MRM Meetings with the representatives of All India PNB Officers' Association

• Follow up of issues discussed in the MRMs at Circle Levels

• Inter-Circle transfers of Officers upto MMG Scale-III

• Maintenance and updation of personal file of Officers in MMG Scale II and III

• Updation of records in PNB Parivar (HRMS) pertaining to Officers upto MMG Scale III posted at HO Divisions

• Processing and placing requests for voluntary retirement received from officers upto MMG Scale III in terms of Pension Regulation 1995

• Identification and placement of Officers upto MMG Scale III at HO: Divisions including their rotational transfers

• Examining and placing issues having HR implications before the HR Committee

• Follow-up of PAF submission in HRMS of officers upto MMG III

• Review for continuation in service of officers (in terms of Reg. 19.1 of the PNB Officers’ Service Regulations, 1979) up to MMG III posted at HO Divisions

3.6 Industrial Relations (IR)

• Policy issues relating to service conditions of Workmen and placing the same before the Competent Authority

• Guidance to Circles on the service conditions as applicable to Workmen Staff

• Holding of Central IRM Meetings with the representatives of All India PNB Employees Federation

• Follow up of the Minutes of Circle IRMs

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• According approvals to the replies/written arguments etc. to be filed before all Tribunals/Courts in respect of any litigation filed by any employee/ex-employee against the bank throughout the country

• Appearing before Regional Labour Commissioner / Labour Courts / Labour Tribunals in respect of the cases being directly handled by Head Office

• Briefing Advocates in respect of the cases coming up for hearing before High Courts/Supreme Court

• Seeking legal opinion on any matter in relation to HRD Division from Bank's Legal Retainer/Advocates

• Drafting and finalization of Settlements to be entered into between the bank and the Majority Workmen Union

• Follow up of disciplinary action cases in respect of the workmen staff with Disciplinary/Appellate Authorities

• Inter-Circle transfers of workman staff

• Formulation of welfare schemes, continuation/amendments thereof being managed by the bank for its employees

• Holding meetings of Core Working Group on Welfare Schemes

• Processing and placing before the Board the requirement of recruitment of in persons the subordinate cadre

• Updation of data in PNB Parivar (HRMS) in relation to the workman staff posted at HO Divisions

• Rotational Transfers of workman staff posted at HO Divisions 3.7 Disciplinary Action 3.7.1 Original Jurisdiction

• Examining the presence or otherwise of the vigilance angle in the matters referred to the Division for regular departmental action against the officers in respect of whom the Disciplinary Authority, in terms of HRD circular no.488 dated 23.10.2008, is at the Head Office and forwarding the recommendations of the Disciplinary Authority to Internal Advisory Committee

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• Serving of Charge Sheets under the provisions of PNB Officer

Employees' (Conduct) Regulation 1977

• Processing and placing entire record of a Disciplinary Action Case against an Officer before the Disciplinary Authority for passing an appropriate order under PNB Officer Employees' (Discipline & Appeal) Regulations, 1977

• Communication of the Orders passed by the Disciplinary Authority to the charged Officers

3.7.2 Appellate Jurisdiction

• Processing and placing the appeals preferred by the Officers against the Orders passed by the Disciplinary Authority under the provisions of PNB Officer Employees' (Discipline & Appeal) Regulations, 1977

• Communication of the Orders passed by the Appellate Authority to the Officers concerned

• Processing and placing the Reviews preferred by the Officers against the Orders passed by the Appellate Authority (ies) under the provisions of PNB Officer Employees' (Discipline & Appeal) Regulations, 1977

• Communication of the Orders passed by the Reviewing Authority to the Officers concerned

3.7.3 Review Jurisdiction

• Processing and placing the Reviews preferred by the Officers against the Orders passed by the Appellate Authority(ies) under the provisions of PNB Officer Employees' (Discipline & Appeal) Regulations, 1977

• Communication of the Orders passed by the Reviewing Authority to the Officers concerned

3.7.4 Others

• Seeking quarterly Review Sheets from the Disciplinary Authorities in respect of the Officers placed under suspension in the Circles

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• Placing quarterly position of the Officers as well as Workmen under suspension before the Board and to take necessary action as per the directions given thereon by the Board

• Placing quarterly position of the disciplinary action cases (other than those having vigilance angle) before the Committee of Directors and to take necessary action as per the directions given by the said Committee

• Follow up with the Disciplinary Authorities for expeditious disposal of disciplinary action cases against officer staff

• Placing quarterly position to the Chairman and Managing Director in respect of the Officers retiring within next two years against whom disciplinary action proceedings are pending or contemplated

• Processing and placing the cases before the Competent Authority under Regulation 20(3) (i) of PNB (Officers') Service Regulation 1979

• Quarterly Review of the Officers placed under suspension by the Competent Authority posted at Head Office of the Bank

• Processing and placing the matter as to sanction for prosecution or otherwise of Officers in respect of whom the Disciplinary Authority is posted at Head Office

3.8 Establishment

• Salary preparation and establishment work in respect of the staff posted at HRD Division as well as General Managers posted at Head Office

• Processing and passing T.A/LFC bills of Circle Heads, Field General Managers and General Managers posted at HO

• Matters to leave and medical aid of General Managers posted in field and at Head Office

• Reimbursement of salary paid by General Managers posted at HO to the Drivers engaged by them in their personal capacity

• Reimbursement of newspaper expenses to the General Mangers posted at Head Office

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3.9 Human Resource Management System (HRMS)

• Implementation of PNB Parivar (HRMS Package) containing data base of all employees of the bank

• Holding Seminars / Workshops for the persons working on PNB Parivar posted at Circle Levels and also for faculties the Training Centres

• Handling helpline desk for providing immediate solution to the persons working on PNB Parivar Package at Circle levels

3.10 Hospitalization Claims

• Policy Matters pertaining to Hospitalization Schemes, outside Officers' Service Regulations and Bipartite Settlements

• Passing of hospitalization claims in respect of Officers posted at HO Divisions and ZAOs as per the Hospitalization Scheme under Officers' Service Regulations and Contributory Hospitalization Scheme

• Post Audit of hospitalization claims passed by the Circle offices under Officers' Service Regulations and Contributory Hospitalization Scheme

• Passing of hospitalization claims of retired officers under Contributory Hospitalization Scheme

• Matters pertaining to claims made by the retired employees under Medi-Claim Insurance Policy taken from Oriental Insurance Co.

• Reimbursement of tuition fee etc. to the employees in relation to their Wards under the Scholarship Scheme

• Adjustment of outstanding Housing Loan, in terms of the Scheme, of the deceased employee

3.11 SC/ST Cell

• Implementation of the reservation policy of the Govt. of India in respect of SCs/STs/OBCs

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• Preparation and maintenance of SC/ST/OBC rosters in respect of recruitment in the Officer Cadre of the bank and in promotion from clerical to officer cadre

• Checking of the rosters maintained at Circle levels

• Attending to the grievances of employees belonging to SC/ST/OBC communities, physically challenged employees and ex-servicemen re-employed in the service of the Bank

• Preparation and holding of quarterly meetings with the representatives of AIPNBSC/ST Employees Welfare Association

• Follow up of the outcome of the meetings held with the said Association at Circle Levels

• Attending to the communications/queries received from National Commission for SCs/STs

• Holding of Seminars in respect of reservation policies of the Govt. of India

• Guiding Circles for proper implementation of the reservation policies

• Fixation of salaries of ex-serviceman employed in the service of the bank

• Preparation and co-ordination of the visit of Parliamentary Committee on SCs/STs/OBCs matters

3.12 General Power of Attorneys (GPA)

• Grant/cancellation of General Power of Attorneys, Special Power of Attorneys to Officers/Employees of the bank

• Issuance of weekly staff bulletin giving details of changes in the postings and status of officers holding GPAs and specific powers, their suspension etc.

3.13 Rajbhasha

• Implementation of Rajbhasha Policy of the Govt. of India

• Translation of English circulars / circular letters and other communications in Hindi.