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WW Engagement Survey — Follow up process

1. High level time plan

2. Follow up process:

3. ● Receive and read the report

4. ● Discuss with immediate manager

5. ● Presentation and dialogue

6. ● Create an action plan

7. ● Maintain focus

8. ● New survey

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ContEntS

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SoFt launCH 2013

march 1

december 04-1

7/ jan 7

january 28

conduct the survey

recive and read the report

discuss with immediate manager

presentation and dialogue

create an action plan

maintain focus

new survey

Receive and read the reports

receive and read the reports

reading your report ideas for reflection

1. Be curious and wondering when reading your report!

● Bear in mind that subjective images lies behind the numbers.

2. Read your report thoroughly, preferably several times;

● First review of the report will provide you an result highlights overview – with positive, disappointing and puzzling ones.

● Second review makes you able to enter highlighted results in depth.

3. Be aware that some results might call for additional insight.

1. With a holistic approach – what could the cause possibly be?

2. What do you enjoy reading? Why?

3. What disappoints you? Why?

4. What puzzles you? Why?

5. What strengths do you see? Why?

6. What implications do the results have in your unit?

7. What implications do you see as a manager?

8. What drivers do you have in focus?

9. What are you going to review with your manager, and employees? (what will your contribution to a constructive dialogue going to be?)

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discuss with immediate manager

discuss with immediate manager

1. Presentyourownreflectionstoyourmanager.

2. Shareandcompareeachofyourreflectionsandpointsofview.

3. agree upon the most relevant focus for next step dialogue(s).

4. Consider how to communicate the results in your own best way

● What are the key points in the presentation?

● How are the employees going to be involved - having ownership to

● focus areas and improvement activities?

5. Discuss relevant follow up scenarios including possible activities.

6. Discuss any relevant areas for personal development - ensuring a link to your

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presentation and dialogue

1. Present the unit results to your employees.

2. Highlightandstatethereasonsforthefocusareasidentified.

3. Facilitate a dialogue with all employees. the dialogues may be split if you are too many in the group/teams.

● Ensure acceptance of focus areas. Are the focus areas the right ones?

● Any other of importance? Listen and adjust your own preferences where relevant.

● What focus areas are to be prioritised? Listen and adjust your own priorities where relevant.

● What activities are to be initiated in order to focus as agreed upon? Use creative processes, brainstorm, write ideas on post-its, vote and prioritise.

● Realistic goal setting is now to follow!

● Finally, decide on responsibilities and deadlines.

4. Because of geographical challenges, not all units are able to gather. But the results are to be shared, communicated and understood by all participants.

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1. Enter all decisions:

● activities, goals, responsible and deadlines from the employee dialogue in the unit action plan in manager view.

2. Decide on how to follow up towards employees and managers – how to maintaining focus on all areas.

3. Plan how to communicate any progress in everyday work processes

4. Inform all employees of the formal follow up processes!create action plan

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maintain focus

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1. Motivate all employees to focus on actions agreed.

2. Make sure to follow up on all deadlines.

3. take action if your plan needs any adjustments.

4. Celebrate successes in the process.

5. Communicate and inform along the way.

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next steps / timeplan

next steps / timeplan

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where to go for information source of information: ww intranet

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