Upload
ron-thomas
View
218
Download
1
Embed Size (px)
DESCRIPTION
I read an article the other day titled “Older Internet Users Take Shine to Social Networking.” By older, they mean as in over 50, according to the study. HR in the future: managing change At the other end of the spectrum, social networking use among users ages 18 to 29 — the so- called Millennial Generation — grew from 76 percent to 86 percent overall. by Ron Thomas on Sep 2, 2010, 10:37 AM | 0 Comments HR Insights
Citation preview
HR Insights
HR and Change in Corporate America:
Speed Up, or Get Out of the Way
by Ron Thomas on Sep 2, 2010, 10:37 AM | 0 Comments
I read an article the other day titled “Older Internet Users Take
Shine to Social Networking.” By older, they mean as in over
50, according to the study.
The Pew Research study showed that social networking usage
among this age group (people 50 and older) has nearly doubled
— from 22 percent in April 2009 to 42 percent in May 2010.
During the same period, social networking (LinkedIn, Twitter,
and Facebook) use among web users ages 50 to 64 grew by 88
percent overall, from 25 percent to 47 percent, while use by
people ages 65 and older doubled, from 13 percent to 26 percent.
At the other end of the spectrum, social networking use among users ages 18 to 29 — the so-
called Millennial Generation — grew from 76 percent to 86 percent overall.
I also came across an equally compelling conversation from a group of senior level HR
professionals talking about the primitive steps they are taking in getting on the Social Media
bandwagon. The conversations centered around getting a “handle” on Facebook and how to
“really” use LinkedIn. There was no comment, or shall we say, I did not hang around long
enough to hear their thoughts on Twitter. I walked away shaking my head.
All this reminded me of a conversation with a CIO a few months back boasting about how he
had locked down all facets of Social Media and blocked access to a number of websites at his
company. He proudly told me that HR was behind him a 1,000 percent. I have followed chat
groups conversations from other HR professionals going all out with “working” on the legalities
of Social Media in the workplace. What is going on here? Maybe I’m missing something. Why
aren’t there more conversations on how to harness this new weapon or strategy (you choose
which one)?
HR in the future: managing change
I find this sad for a number of reasons, and one has to do with our ability to adapt to change,
because one of the major functions of HR in the future will be managing change and the
expectations thereof.
With the Millenials moving into the workforce in greater numbers, there is a train wreck coming
and it will not be pretty. With the spread of technology and its use by the new workforce, how
are we to manage and use Social Media as a strategy? Recruit, communicate, trust, and engage
all spell change in connecting to the new workforce.
As I said earlier, one of HR’s main responsibilities going forward will be managing change and
expectations. With all the economic turmoil that has devastated employee engagement, profits,
innovation, and people initiatives, our whole HR mission will have to be changed. Many
organizations today are operating under an extreme amount of stress. The key to any change
initiative is your people, because that is the very thing that will directly impact the success of any
initiative.
Change is coming at warp speed
To give you an idea about how fast change is coming, it took 38 years for radio and 13 years for
TV to reach 50 million people, while it took the Internet only four years, the iPod three years,
and Facebook two years to do the same. The next Facebook/Twitter/Linkedin is in someone’s
head as I write this, and it will reach critical mass probably faster than Facebook. This is change
on a massive scale, at warp speed.
There is a total misalignment of the “new” workforce and the “old” corporate sector. There is a
demographic that is entering the workforce now, and arcane policies that limit how to reach and
engage that group (and for that matter, Gen X as well) will force companies to make changes in
their approach.
How will we reach these new workers if they are so ahead of the curve and out in the fast lane,
while the rest of us in a lot of cases are just coming up the on-ramp?
We had better embrace that age-old strategy: speed up and get out of the way, or we will be run
over.
Ron Thomas is a Principal at StrategyFocusedHR (http://strategyfocusedhr.blogspot.com/), a
strategic human resources consultancy based in New York. He has worked in senior level HR
roles with Martha Stewart Living and IBM. Ron was recently named to the Expert Advisory
Council on Talent Management Strategy at the Human Capital Institute, and was also named to
the HR Hall of Fame by HR Network of New York. Contact him at [email protected],
or on Twitter at http://twitter.com/ronald_thomas.