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8/7/2019 How_You_Can_Meet_Your_#1_Leadership_Challenge_RUSSELL
1/13
A Special Leadership In FastTime Report
Excellence In ExecutionHOW YOU CAN
MEET YOUR #1
LEADERSHIP
CHALLENGEFOR THE TWENTY-FIRST CENTURY
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
LEADERSHIP Think Strategically Focus Sharply Move Quickly
By Leland A. Russell
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EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR#1LEADERSHIP CHALLENGE
2010 Leland A. Russell | For more information [email protected] or call (877) 855-2050 1
TOUGH AT THE TOP
Execution is the leadership challenge most commonly mentioned by leaders today
regardless of size of company or type of industry. Behind this trend is a fundamental fact:
its increasingly tough at the top. No, I mean really tough.
Leaders today are facing a perfect
storm of complexity and change
created by an unprecedented array
of driving forces. The pace of
communications, the blurring of
geographic boundaries and the
instantaneous mobility of ideasspawn new challenges. Competition
is no longer predictable in time,
place, or specifics. Disruptive
innovations, appearing seemingly overnight, can suddenly endanger a long-successful
business or make an entire industry obsolete. In this environmentthe New Normal
even the most vaunted leadership practices may not be enough.
Whether you are a seasoned leader at the top or an emerging leader on the way up,
youve probably found that executing effectively in todays environment can be a
challenge, and youre not alone. A wide range of research reveals that 70% to 90% oforganizations are failing to execute effectively. Its not surprising that, when an
international research group asked CEOs from 40 countries to rate their greatest concerns
from a list of 121 different challenges, Excellence In Execution was ranked #1.
What does it take to achieve Excellence In Execution and what are the benefits?
TheLeadership In FastTime Modelwe will present in this article is a proven formula
for Excellence In Execution. It has been acknowledged as highly effective by top leaders
of many well-known, forward-leaning organizations. The benefits are faster, better results
in thinking, planning and implementation that drive breakthrough performance.
TheLeadership In FastTime Modelhas three imperatives for realizing these benefits:
Smart Strategic Thinking without Wasting Time
Sharply Focused Planning that Leverages Resources
Fast-Cycle Implementation with Real-Time Learning
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EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR#1LEADERSHIP CHALLENGE
2010 Leland A. Russell | For more information [email protected] or call (877) 855-2050 2
APROVEN FORMULA
TheLeadership In FastTimeModelemerged from our research and hands-on work with
hundreds of leaders in the Fortune 500, as well as leaders of non-profits, government
agencies and the military. An especially useful source has been the leaders of the Desert
Storm air campaignone of the most successful campaigns in military history. Because
of its size and complexity and the fact that it was such a rapid victory, it contains valuable
lessons for meeting the Execution challenges of the New Normal.
We presented what we learned from Desert
Storm in the bookWinning InFastTime,
which I co-authored with Colonel John
Warden, the architect of the air campaign.During one of our writing sessions, I asked
Colonel Warden a seminal question, How
would you describe the success formula of
Desert Storm? He paused for a moment and
then crisply replied, Think Strategically,
Focus Sharply, and Move Quickly. This
summed up in six words a proven approach to rapid success in a complex, fast-changing
environment.
The following year I began to deliverWinning InFastTime
keynotes and executive briefings to non-military audiences. It was
soon apparent that Think Strategically, Focus Sharply, Move
Quickly, resonated with leaders because it provides a
comprehensive mental modelthree essential mindsetsfor
achieving Excellence In Execution in the 21st century.
Mindset 1 Think Strategically
Organizations that consistently win in the New Normal have one thing
in commoncommitted proactive leaders who think strategically about
the organizations challenges and opportunities and act accordingly.
That was the case with our client Texas Instruments (TI). For over ten
years, during a period when many of its competitors, including Intel and
Motorola, were experiencing major growth in their market value, TIs
market value was flat. By the mid 1990s, TIs leaders began to realize that the problem
was not their tactical capabilities. It was a lack of smart strategic thinking.
Winning in FastTime should be a
required handbook for 21st century
leaders. It provides a road map that can
help make the difference between winning
and losing."
Marshall Goldsmith, named by TheWall Street Journal as one of the top ten
executive educators, by Forbes as one ofthe five most- respected executive
coaches, and the Economist as one ofthe most credible consultants in the new
era of business
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EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR#1LEADERSHIP CHALLENGE
2010 Leland A. Russell | For more information [email protected] or call (877) 855-2050 3
So how did TI put that insight into practice and what was the result?
In a series of strategic thinking sessions that engaged over two hundred top leaders, they
shaped a new vision and new strategic focus. Instead of continuing to fight competitors
for a share of the memory chip market, TI targeted the explosive market for digital signal
processorsDSPs, which are a key component of Internet and mobile communication
devices. And, most importantly, they decided to dominate the DSP market. They sold
their huge defense unit, a sacred
cow, in order to pump more money
into the DSP effort. In an interview
with the Wall Street Journal the
CEO declared, "This isn't a market
we want to play in; this is themarket where we intend to win."
And they did win and win big: TIs
market value increased six-fold
over the next three years.
Mindset 2 Focus Sharply
In our consulting and coaching work, weve found that theres a
consistent concern among leaders who are responsible for
implementing strategiesresource constraints. They wonder if they
have the enough resources to achieve breakthrough performance.
In todays environment, resource constraints are always going be a
factor, but theres a proven solution: sharply focus your available resources on the
Leverage Points in your organization and market for optimal impact.
What is a Leverage Point?
The trim tab on a boat rudder is a good example of a Leverage Point. Buckminster Fuller,
the futurist best known for coining the term "Spaceship Earth," explained it this way:
Think of the Queen Marythere's a tiny thing at the edge of the rudder
called a trim tab. It's a miniature rudder. Just moving the little trim tab builds
a low pressure that pulls the rudder around. It takes almost no effort at all.
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EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR#1LEADERSHIP CHALLENGE
2010 Leland A. Russell | For more information [email protected] or call (877) 855-2050 4
Every successful executive
intuitively knows the People
Leverage Points within theirown organizations. That is
why, when they want to get
something done, they reach out
to the key Leverage Points
board members, other senior
executives, top customers and
the informal leaders that the
rank-and-file in the organization tend to follow. What may not be so obvious are the
process andphysicalinfrastructure Leverage Points, such as strategy making and
leadership decision-making (processes) and technology infrastructure (physical).
The key to having optimal impact with your available resources and significantly
increasing your probability of success is to sharply focus on the key Leverage Points and
affect a critical mass of them in the right way at the right time.
Mindset 3 Move Quickly
There is a fundamental truth about leadership in a world that is
operating on Internet Time: laggards lose. Organizations need speed,
and the speed of the leader and their team determines the speed of
the organization. The world's most successful companies have
leaders who move quickly to spot new opportunities, mobilize
resources and bring new products and services to market in a flash.
A prime example is Virgin Groups Sir Richard Branson. You are probably familiar with
the Virgin brand from its music megastores and airlines. What you may not know is how
rapidly Virgin has launched one new business after another1
In the vast majority of situations, time is NOT on your side the slower you move, the
less chance you have of achieving your objectives. One reason is Murphy's Law, whichstates that "anything that can go wrong will go wrong." Another reason for speed is the
ever-changing environment. No matter how theoretically perfect your original plan may
be, as the execution timeline lengthens, its value depreciates because the context changes.
. Often the window of
opportunity is very small," explains Branson. "So speed is of the essence."
1 Business Week, March 27, 2006
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EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR#1LEADERSHIP CHALLENGE
2010 Leland A. Russell | For more information [email protected] or call (877) 855-2050 5
Those who operate with a Move Quickly mindset tend to win for a number of reasons:
External competitors are outpaced.
Internal opposition to change is pre-empted.
Key planning assumptions dont become obsolete.
There are fewer unanticipated consequences.
Implementation gaps quickly surface and can be corrected.
Fast wins create a positive psychology in the organization.
Desired results and benefits are accelerated.
How fast should you move? The answer is simple:move at the speed you need to succeed. With few
exceptions, this means moving faster than the rate
of change in your environment and faster than
your competitors.
NINE SUCCESS PRINCIPLES
The three critical mindsets weve just reviewedThink Strategically, Focus Sharply,
Move Quicklyare the foundation ofLeadership In FastTime. They provide a holistic
mental model for leading Execution in the New Normal, a model that contains ninesuccess principles. Before we review them, lets clarify our defintion of principle.
A principle is a concise statement of a fundamental truth within a specific context. For
example, a few years ago an adventurous family decided to go backpacking in Alaska.
The wilderness area they planned to visit had a large population of grizzly bears. Since
the family had never before been in bear country, they decided to visit the National Park
I am truly amazed by how much weaccomplished in how little time. With the
FastTime approach, we met some very
aggressive goals very quickly.
Hardy Wentzel,Leader, Weyerhaeuser Canada
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EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR#1LEADERSHIP CHALLENGE
2010 Leland A. Russell | For more information [email protected] or call (877) 855-2050 6
Service Center for a presentation on Safety in Bear Country. The Park Ranger strongly
emphasized one core fact: bears, if annoyed or surprised, can be very dangerous. He
concluded his presentation with a key principle for bear safety: Make noise!
The principle Make noise! provides a guideline for ensuring personal safety in a
potentially dangerous environmentbear country. Likewise, the nine principles for
Leadership In FastTimeprovide guidelines for ensuring success in a challenging
leadership environment, a dynamic landscape of complexity and rapid change.
As depicted in the chart below, each of the nine principles is an antidote for one or more
of the common obstacles to effective Execution.
Think Strategically Principles
Principle One, See The Big Picture, is an antidote for the narrow perspectives and
blind spots that can lead to bad decisions, missed opportunities and unintendedconsequences. It provides guidelines fordeveloping realistic situational awareness.
Principle Two,Design Your Future Picture, is an antidote for the knee-jerk solutions
that compound current problems and fail to move you in a strategically smart direction.
It provides guidelines forsetting objectives and shaping strategies and measures.
Behavioral / Cultural Inertia
Success Principles
Beginning / Ending Things Poorly
Lack of Alignment and Velocity
Failure to Learn / Course CorrectMOVE
Quickly
Striving for Perfect Plans
Obsolete Structures / Processes
Underestimating What It Takes
FOCUS
Sharply
Narrow Perspectives / Blind Spots
Knee-Jerk Short-Term Solutions
Lead The Transitions
Orchestrate Parallel Actions
Improve While You Move
Create Good Enough Plans
Organize For Rapid Success
Understand The System
Design Your Future Picture
Adopt Winning Behaviors
See The Big Picture
THINK
Strategically
Execution Obstacles
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EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR#1LEADERSHIP CHALLENGE
2010 Leland A. Russell | For more information [email protected] or call (877) 855-2050 7
Assess Current Reality
Explore The Future
Identify Strategic Issues
Principle Three,Adopt Winning Behaviors is an antidote for the status quo ways of
doing things that are often counterproductive. It provides guidelines fordefining and
practicing the behaviors and cultural norms that will help you achieve success.
Focus Sharply Principles
Principle Four, Understand The System, is an antidote for underestimating what it
takes to overcome the inertia of the status quo. It provides guidelines forbuilding a
shared understanding of the Leverage Points of the system in which youre operating.
Principle Five, Create Good Enough Plans is an antidote for allowing the desire for
perfection to be the enemy of the good. It provides guidelines forshaping Action
Roadmaps that allow you to move forward quickly to build momentum.
Principle Six, Organize for Rapid Success, is an antidote for the tendency to maintain
outdated structures and processes because they are politically expedient. It provides
guidelines fororganizing resources to support fast-cycle implementation.
Move Quickly Principles
Principle Seven, Orchestrate Parallel Actions, is an antidote for lack of speed and
being derailed by a single failure. It provides guidelines forimplementing multiple
actions plans to affect a critical mass of Leverage Points.
Principle Eight,Improve While You Move, is an antidote for the failure to quicklylearn from mistakes and rapidly course correct. It provides guidelines forcontinuously
assessing outcomes regularly with a singular focus on getting better fasterresults. .
Principle Nine,Lead The Transitions, is an antidote for weak beginnings and endings
that waste time and resources. It provides guidelines forstarting initiatives and projects
in a smart way and finishing them with finesse.
Each of the nine principles includes some specific leadership actions that help translate it
into a practical, understandable process. For example, the leadership actions for Principle
One, See The Big Picture, are:
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EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR#1LEADERSHIP CHALLENGE
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The graphic below presents theLeadership In FastTimemindsets, principles and
actions in one easy-to-grasp Rule of Three architecture: there are three mindsets, each
mindset has three principles and each principle has three actions.
Leadership In FastTime Model
*The value of this kind of architecture was discovered years ago by Calvin Thorpe and
George Rowland at the Bell Telephone Laboratories. They found that grouping
information in clusters of three greatly increases an individual's working memory 2
2 Lewis, D. & Greene, J., Thinking Better. New York: Rawson, Wade Publishers 1982.
.
See TheBig Picture
Design YourFuture Picture
Adopt WinningBehaviors
Assess Current Reality
Explore The Future Identify Strategic Issues
Define Strategic Goals
Create Winning Strategies
Make Success Measurable
Avoid Self-Deceit
Know What It Takes To Win Seek Real-Time Feedback
Create GoodEnough Plans
Understand TheWhole System
Organize ForRapid Success
Clarify System Boundaries Define A Common Language Identify Relevant Components
Identify Leverage Points Define Desired Effects Develop Action Roadmaps
Secure Required Resources Define Rules of Engagement Mobilize Your Stakeholders
Orchestrate
Parallel Actions
Improve While
You Move
Lead The
Transitions
Form An Orchestration Team Establish An Action Rhythm Facilitate Feedback Loops
Conduct After Action Reviews Monitor Results and Metrics Course Correct Quickly
Start Smartly Accelerate Transformations Finish With Finesse
MOVEQuickly
FOCUSSharply
P
RI
NI
P
LE
S
A
C
TION
S
THINKStrategically
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EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR#1LEADERSHIP CHALLENGE
2010 Leland A. Russell | For more information [email protected] or call (877) 855-2050 9
APPLYING THE MODEL FORPERFORMANCE IMPROVEMENT
Our research and experience indicates that most organizations have opportunities for
performance improvement in one or more of three key areas: (a) shaping a winning
strategy for current market conditions; (b) aligning workforce goals and actions with the
strategy; (c) quickly and effectively implementing initiatives and projects.
For the past decade, our consulting focus has been
on helping leaders meet their toughest Execution
challenges in these three areas. We have applied the
Leadership InFastTimeModeland a supporting
online toolkit to Execution issues in each area with
consistent success.
They say the proof is in the pudding, so lets look
at two diverse examples ofLeadership InFastTimeExecution results, one in a large
organization with thousands of employees and one in a small organization with nine
employees.
FastTimeResults in a Large Organization
The U.S. Industrial Business of a Fortune 500 wood product corporation urgently needed
to develop and implement a new strategy to combat some significant challenges:
Sales growth was stagnant and two previous efforts to address the problem had failed.
There was a poor history of translating desired changes into action because
participants did not understand and support the changes.
The organization had just reorganized into a matrix structure and implementation was
under the authority of 10 different regional managers throughout the US and Canada.
The larger business segments overshadowed the Industrial Business and getting
regional leadership commitment to implementation was extremely difficult.
The corporation was in the midst of integrating a major acquisition, which required a
significant number of regional personnel to be on transition teams.
The costs in both time and travel to physically convene regional participants were
beyond the available budget.
Using theLeadership InFastTimerapid-cycle planning process and web-based planning
tools, we guided the leadership group through a 90-day process that produced what
The FastTime principles were at the
core of the transformation at Motorola.
We used them to launch fast,
fundamental change and they worked!
Sandy OggFormer Corporate Director andcorporate transformation leader
Motorola Corporation
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EXCELLENCE IN EXECUTION
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proved to be a breakthrough strategy. The group consisted of 15 representatives from
throughout the US and Canada who met online each week. The process concluded with a
two-day onsite session that vetted the 17 project plans and immediately obtained topmanagement support for implementation.
Given the failure of the previous efforts, the corporations CEO was clearly pleased with
the business results that were reported 12 months later:
Sales were up 10 percentthe highest-ever
rate of sales growth in a market that grew less
than 3 percent.
Net profits were up 58 percent.
Return on assets was up 60 percent.
Headcount was reduced by 10 percent.
Total business investment held constant.
Share of key market segments increased.
FastTimeResults in a Small Organization
A regional paging company based in Orange County California offers anotherLeadership
InFastTimesuccess story. This company was in deep trouble because the cell phone
market had suddenly exploded and put their paging business on a rapid road to
obsolescence. The industry as a whole had no long-term prospectsfour of the five
national paging companies had recently declared bankruptcy.
Using theFastTimeSystem Mapping Process, we determined that this small firm had
three valuable assets: experience with sophisticated billing systems, an established
network of merchant customers across southern California and a small staff of 9 capable,
committed people who worked well together. With those insights, we conducted a two-
day strategic planning session that included an outside-the-box opportunity search. We
then followed up with a 90-day executive coaching process with the CEO.
The result was a breakthrough strategy that put the
firm on a path to extraordinary successastrategy based on a Point-of-Sale Activation
(POSA) technology that allowed its existing
network of merchant customers to create a new
profit center for their business.
The FastTimeprocess helped our IndustrialDivision rapidly develop a superior strategy
that not only produced short term-results, and
strong momentum for the long term. It also
helped establish an Execution culture, which
gives us a significant competitive advantage.
Ed JonesDirector of Industrial Planning
Weyerhaeuser Corporation
We were on the road to extinction
because of the transition away frompagers to mobile phones. Then, we
learned and aggressively applied the
Leadership In FastTime tools and the
results were extraordinary.
Cliff Thompkins
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EXCELLENCE IN EXECUTION
HOW YOU CAN MEET YOUR#1LEADERSHIP CHALLENGE
2010 Leland A. Russell | For more information [email protected] or call (877) 855-2050 11
Smart Strategic Thinking without Wasting Time
Sharply Focused Planning that Leverages Resources
Fast-Cycle Implementation with Real-Time Learning
The new strategy delivered hyper-growth for this small firm with no outside capital
infusion and no increase in their headcount. The gross revenue tells the success story:
$300,000 in year one, $9.5 million in year two, $52 million in year three and $150million in year fourat which time the CEO was able to sell the firm for $20 million.
SUMMARY
TheLeadership In FastTime Modelis a proven formula for Excellence In Execution.
The benefits of applying it are faster, better results in thinking, planning and
implementation that together drive breakthrough performance.
Whether you are a seasoned leader at the top or an emerging leader on the way up, the
Leadership InFastTime Modelcan help you and your organization improve Execution
performance because:
The three mindsetsThink Strategically, Focus Sharply, Move Quicklyprovide the
essential conceptual frameworkfor leading Excellence In Execution in the New Normal.
The nine principles provide guidelines for anticipating and overcoming the common
obstacles to Excellence In Execution.
Each principle is translated into practical actions that can be measured, evaluated and
reinforced to ensure performance improvement.
The Models Rule of Three architecturethree mindsets, each mindset has three
principles and each principle has three actionsmakes it easy to learn and apply.
It is a disciplined, proven methodology that focuses on the Execution practices,
processes and tools that leaders, managers and mission-critical teams need to win.
When you think about the potential value of learning and applying theLeadership In
FastTime Modelpersonally, or in your organization, consider these questions:
What are your most significant Execution challenges and opportunities today?
What are some of the potential costs of delay in solving even one of those problems?
What are some of the potential benefits of acceleration of even one opportunity?
________________________________________________________________________
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DEVELOPING YOUREXCELLENCE IN EXECUTION
For the past decade, hundreds of leaders in a wide range of organizations have applied the
Leadership InFastTimeModeland its supporting toolkit to meet their toughest Execution
challenges.
Our first steps with a new client are typically to: (1) assess their current Execution challenges and
improvement opportunities; and (2) conduct an onsite briefing with a good cross-section of those
who have Execution responsibilities. The purpose of the briefing is to provide an overview of the
assessment results and shape a path forward, which could take three forms:
Providing comprehensive consulting and coachingto help senior leaders and their teams
accelerate action on the assessment recommendations.
Designing and deliveringscalable training programs for leaders and managers who have key
Execution responsibilities. These programs are customized for the organization and its business
units based on the assessment and they have a strong learning by doing component.
Working with one or more mission-critical teams to accelerate Execution of a priority
project or initiative, with hands-on consulting and real-time knowledge transfer to the team.
If you are interested in learning more about how you might use the Leadership in FastTime
Modelpersonally, or with your team or organization,please [email protected]
or call us at 877-855-2050.
Click hereto go to our Blog to see what others are saying about this report.
The author of this article, Leland Russell, is co-author of Winning In FastTimeand President of GEO Group Strategic Services..
Russell and his GEO Group colleagues have successfully served a wide range of leaders in all sectors. Their typical clients are
CEOs, heads of business units, corporate functions and leadership teams who face tough Execution challenges.
"A very big personal thanks for all that you did for me and my team. The FastTime
Mentoring process has proven to be a turning point in the Execution of our business."
Barney Saunders, Agilent Technologies
Former Vice President & General Manager of Bio-Research Solutions
To learn more about Leadership In FastTime:
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