What our clients say about us.

Post Adoption DePelchin Services are great!!! What a wonderful staff they have.

Post Adoption Services are just great! Our clini-cian is always there to lend a listening ear, offer advice and guide us on our journey of parenthood

Foster Care Keep us the great work and let your staff know that they do a great job (CPS Worker)

Psychiatric Services Please tell Dr. Garza what a wonderful job she is doing. The Psychiatrist takes good care of my chil-dren she really cares.

Counseling The services were awesome and helped my child grow stronger I love you all, I love the services, you guys are Fantastic (Counseling Client)This is a very good helping and caring center, thanks for helping me and my brother. (Counseling Client)I love DePelchin it helped me out (counsel-ing client)

Adoption Congratulations all your staff is just so thorough, polite, helpful and informative, they are making this adoption journey a lot easier to navigate, it is like having your very own “Adoption GPS”

School Based I love my therapist; she is the best Counselor ever (client)

Residential Thanks to the Residential staff for being respect-ful and to the therapist for helping me control my anger Thanks DePelchin for teaching me how to make my bed, for being good listeners and for helping me figure out what I am suppose to do

What Our Clients Say About Us

“Congratulations! All your staff are so thorough, polite, helpful and informative. They are making this adoption journey a lot easier to navigate. It’s like having your very own “Adoption GPS.”

“Post-adoption services are great. Our clinician is always there to lend a listening ear, offer advice and guide us on our journey of parenthood.”

“Your counseling services were awesome and helped my child grow stronger. I love you all.”

“This is a very good helping and caring center. Thanks for helping me and my brother.”

“Thank you to the residential staff for being respectful and to the therapist for helping me control my anger.”

DePelchin Children’s Center gratefully receives its support from government grants and fees, United Way agencies,

corporations, foundations and individuals.

DePelchin is accredited by the Council on Accreditation.

4950 Memorial DriveHouston, Texas 77007

713.730.2335 www.depelchin.org

How We’re Doing2009 Outcomes and Client Feedback

Our Vision We envision a world in which

every child is safe and healthy.

Our Mission We strengthen the lives of children by enhancing

their mental health and physical well-being.

DePelchin Children’s Center strives to provide the highest quality services to its clients.

DePelchin Children’s Center is dedicated to measuring how our services affect our clients. Our staff uses that information to improve the quality of treatment throughout our organization.

DePelchin uses a traditional performance and quality improvement approach (monitoring and measuring program impact) to ensure that our services and agency operations are performing at the highest level possible. Opportunities for feedback are built into every process so that we can use that feedback to improve all parts of the agency.

We want you, our stakeholders, to know the results of our efforts. As stakeholders, you should expect that the organization is dedicated to providing quality, cost-effective care and services. To that end, we are proud to present to you the successes that we have had in providing services to clients in fiscal year 2009.

Counseling

72% of parents whose child received services for at least 90 days or more reported a decrease in problem behaviors.

96% of office-based clients who were monitored during 2009 demonstrated progress in meeting behavioral treatment objectives.

Home Based Therapy

78% of youths with moderate impairment at intake showed a clinically meaningful reduction in problem behaviors at discharge as measured by the Child and Adolescent Functioning Scale.

92% of parents at a three-month follow-up reported that the family situation had improved after receiving services.

Teen Parent Services

85% of pregnant or parenting teens completed their current grade level.

79% of teenage clients demonstrated improved knowledge of reproductive health issues after receiving school-based prevention information.

Services to At-Risk Families and Youths

82% of youths who reported using drugs at the beginning of the drug education program reported a decrease in drug usage at the end of the eight-week class.

100% of families served did not experience a removal of children by Child Protective Services.

Program Outcomes

Residential Treatment Center

69% of children discharged from the Residential Treatment Center remained stable in less restrictive environments after six months.

79% of children improved their classroom functioning while attending the on-campus University of Texas Charter School.

Foster Care

95% of children served in foster care had two or fewer moves while in care.

95% of foster parents who attended the PRIDE pre-service training demonstrated competency in knowledge and understanding of foster children’s issues.

Adoption and Post Adoption

100% of potential adoptive parents demonstrated knowledge and understanding of children’s issues of separation, loss and abuse after taking the PRIDE pre-service training course.

90% of families receiving post adoption services reported that the services helped the family stay together.

Parent Education and Family Support Services

95% of parents taking parenting skills classes reported improved relationships with their children.

83% of parents participating in divorce seminars expressed attitudes that promoted healthy parent-child relationships.