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How to Use WCOnline for OWL and Spring Creek In-house Appointments www.mywco.com/springcreekwc

How to Use WCOnline for OWL and Spring Creek In-house Appointments

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Sample Registration Form Registration Form ( students are asked to register once per semester) Please complete all fields in the registration form.

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Page 1: How to Use WCOnline for OWL and Spring Creek In-house Appointments

How to Use WCOnline for OWL and Spring Creek In-house

Appointmentswww.mywco.com/springcreekwc

Page 2: How to Use WCOnline for OWL and Spring Creek In-house Appointments

Making an Online

Appointment 

1. Register   

-THEN-  

2. Input Cougarmailemail address, a password, and choose* a schedule from the drop-down.

  

3. LOG IN   

*Students who do not choose a schedule will be logged out of the system and must

log-in again.

No-Show Policy

How To Schedule Spring Creek Writing Center

In-House and OWL Appointments mywco.com/springcreekwc

Available Schedules

-Spring Creek In-House

 -OWL

DropBoxVirtualMuse

- ASL Lab

Page 3: How to Use WCOnline for OWL and Spring Creek In-house Appointments

Sample Registration Form

Registration Form

  (students are asked to register

once per semester)

Please complete all fields in the registration form.

    

Page 4: How to Use WCOnline for OWL and Spring Creek In-house Appointments

Schedule Choices

Schedule choices consist of the following: Spring 2016 Weeks 1 & 2 (Jan. 19 – Jan. 30)

SCC Writing Center In-house: Spring, 2016 (Beginning Feb.1)OWL DropBox (Essay Upload/Three Day Turnaround)

VirtualMuse (Real Time, Online Appointment)Computer Self-study (Grammar Quizzes/Homework)

ASL Lab

After inputting

their Cougarmail email and password, students

must choose a schedule from the

drop-down list before

clicking the LOG IN tab.

Page 5: How to Use WCOnline for OWL and Spring Creek In-house Appointments

Students may also set up text

messaging in place of email messaging.

 

Click Register

Students are encouraged to

keep their email defaults in

place.

Page 6: How to Use WCOnline for OWL and Spring Creek In-house Appointments

After students have registered, logged in, and chosen a schedule their screens will resemble the sample below:

Student Guidelines &

No-Show Policy at the top of each schedule.

Appointment availability is displayed in seven day increments.

The white clock icon next to each date is a wait list feature. When a student cancels, the student on the waiting list for that day and time is notified.

Blue boxes indicate blackout time when consultants are not scheduled.White boxes denote available appointments.When a student schedules an appointment, that box will turn orange, and that time will no longer be available.

In-house appointments are available in ½ hour increments (1hour for VirtualMuse).A note about DropBox: DropBox blocks are not determined by time but by number of openings per day. If all slots for one day are filled, students must choose another day and upload their essay or switch to another schedule and make another type of appointment, in-house or VirtualMuse. Students who use DropBox must keep in mind that during high demand weeks consultants will implement a three day turnaround rule, first-come-first served.

Page 7: How to Use WCOnline for OWL and Spring Creek In-house Appointments

Student Appointment Form

Once students log in and choose the appropriate schedule/calendar, they must click on an open block (white blocks signify availability) on their preferred day and time:  In-house: up to 14 days

in advance, 2 half-hour appointments per week.

VirtualMuse: up to 3 days in advance, 1 per week for 1 hr.

DropBox: immediate upload with a 3 day turnaround by midnight on day three.

 

www.mywco.com/springcreekwc

NoticesOnce an appointment is scheduled, students are sent an email or text confirmation and also a reminder the day before every appointment.

CancellationsShould students need to cancel or reschedule, all they need to do is click on their appointment, and their completed form will pop up, but a new link in red at the bottom of the form located between “SAVE…” and “CLOSE…” will say “CANCEL THIS APPOINTMENT.” They can simply click the red middle link to cancel or reschedule.

Essay UploadsFor OWL Submissions

VirtualMuse or DropBox , students must upload their essays on the “Success!” page that follows a

successfully scheduled appointment before logging out of the system.

Success!Your appointment was successfully added on the following date: February 01, 2016. If you would like to attach a file to this appointment, click here. 

Student Appointment Form

Page 8: How to Use WCOnline for OWL and Spring Creek In-house Appointments

Clocking Into WCOnline

After logging in prior to an

appointment, students click the

GREEN checkmark to clock in.

Page 9: How to Use WCOnline for OWL and Spring Creek In-house Appointments

On the TimeClock drop-down box, students must select the time of their appointment and then click Clock In.

Page 10: How to Use WCOnline for OWL and Spring Creek In-house Appointments

Each Schedule Choice Has its Own Page

In-house

Orange blocks denote filled appointments

White blocks denote open

appointments

Page 11: How to Use WCOnline for OWL and Spring Creek In-house Appointments

Students must exit the system prior to an appointment by clicking on the white triangle next to their names and then Log Out.

Page 12: How to Use WCOnline for OWL and Spring Creek In-house Appointments

VirtualMuse: Synchronous Online Appointments

Page 13: How to Use WCOnline for OWL and Spring Creek In-house Appointments

OWL DropBox

Students upload a draft to an open white block on the OWL DropBox schedule.

During busy times, essays will be returned by midnight on day three after submission.

Page 14: How to Use WCOnline for OWL and Spring Creek In-house Appointments

Finally, at the end of a consultation, students must return to the Log In screen and reenter their information and choose the correct schedule. Once on the schedule page, students click the GREEN checkmark again. This time the checkmark will turn RED and the system will read Clock Out.

Page 15: How to Use WCOnline for OWL and Spring Creek In-house Appointments

www.mywco.com/springcreekwc D203/972-881-5843

[email protected]/[email protected]