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“How to sell products, not boxes”

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“How to sell products, not boxes”. Personalized Customer Service. International House of Music, Inc. The reason for being in the music industry since 1902 is providing quality and personalized service. - PowerPoint PPT Presentation

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How to sell products, not boxes

Personalized Customer ServiceHow to sell products, not boxes

1International House of Music, Inc.The reason for being in the music industry since 1902 is providing quality and personalized service.We strive to impact the current and upcoming generations proving that we care about them, their career, their future; on stage, at rehearsals or in the studio. www.ihomi.com1.Resources we useMusician needs

Jesus Ojeda / Intl Artist Julio & Cynthia Ruiz Local Artists

1. Resources we useKindness and Gracefulness

Third GenerationFirst time shoppersEight years shopping at IHOMI

2. Steps we takePassion and Knowledge / Vendors

Peavey Staff TrainingPreSonus Staff Training2. Steps we takePassion, dedication and Knowledge / Management

STAFF

3.Measurable ResultsRepeated Sales

Ramiro Garcia / Local ArtistGerman Lizarraga / Intl Music Director

3.Measurable ResultsRepeated Sales

Roberni Silva / Intl Accordionist Voz de Mando / Intl Band

3. Measurable ResultsPublicityPrince Royce Intl ArtistMusic Awards / HOHNER

3.Measurable ResultsPublicityLive Christian Music Recording/Miel San Marcos Malacates / Intl Music Band

3. Measurable ResultsPublicityLAPD Benefit Event Billboard Awards

3.Measurable ResultsPublicityTraditional Christmas Celebration Gerardo Ortiz / Intl Artist

A way to thank doing business with IHOMIPublicity