How International and Multinational Firms Can Benefit from Cloud-Hosted VoIP Solutions

Business has gone international. Thanks to online connectivity and improved cross-border

postal services, any business selling a product can do so to every corner of the globe. In the

service industry it’s even easier, with companies in this market able to peddle their wares to

any country which requires them.

However, one technology which has found itself lagging in many companies is the phone

system. Outdated traditional PBX systems are not optimized for international business and

can result in missed opportunities, lost revenue, and spiraling costs.

It may be time, then, to consider bringing your telecoms provision into the 21st century by

switching to a cloud-hosted VoIP solution and make your business even more international

than it already is. Here are just a few of the benefits.

Included in the Cost The main benefit of a cloud-hosted VoIP service when compared to a traditional landline is

you don’t get the spiraling costs normally associated with making international calls.

Unfortunately, landline calls to foreign countries still carry a significant premium, and in the

day-to-day running of a multinational company it can be very easy to lose track of spend in

this regard.

With a VoIP telephone system, all calls are handled via the internet. This means it doesn’t

matter whether you’re calling your next-door neighbor or Kuala Lumpur, the calls are

included in your service agreement. You simply pay one fixed price each month and can call

anywhere with impunity.

Local Presence Another great aspect of VoIP for multinational companies is it can give your business the

appearance of a local presence, even if you have no physical representation in that country.

International DIDs are virtual numbers which take the form of a local telephone number.

Customers seeing a number format they’re familiar with will feel more confident contacting

and dealing with your company.

Once they have dialed the number, they come through to your company wherever in the

world you are based. And, because it’s over the internet, they still just pay their local rate for

the call, avoiding any nasty surprises when their phone bill arrives.

Conferencing Global business travel spending hit $1.3 trillion in 2016, and is predicted to rise to $1.6 trillion

by 2020. However, with the powerful conferencing tools available via VoIP communications,

the need to send your executives to far flung locales diminishes significantly.

Furthermore, when businesses have multi locations across the globe, a hosted solution

allows their phone system to all be housed under one “roof” via the cloud. That means

extension based dialing can be used from office to office. A simple 4 digit extension can

connect a US headquarter office with a satellite office in Brazil!

Best of all, with mobile apps, your staff can take their business wherever they are, and

always been on the line, wherever in the world they happen to be (providing there’s a Wi-

Fi/data connection of course).

Final Thoughts If you’re ready to make your business truly international, net2phone’s powerful and feature-

packed VoIP solutions have everything you need to get connected around the world. With

unlimited calling both nationwide and international to over 30 countries, international virtual

numbers, mobile connectivity, and savings of up to 70% on your current communication

costs, you can’t lose.

Contact the experts at net2phone for more information on how a cloud hosted VoIP PBX solution can benefit your international or multinational firm!