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How can we add to the Development of e- Government? Telecentre-Europe Summit 2010 Budapest , 13-14 October 2010 Loreta Krizinauskiene Association Langas I Ateiti/Window to the Future 1

How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

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Page 1: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

How can we add to the Development of e-Government?

Telecentre-Europe Summit 2010Budapest , 13-14 October 2010Loreta KrizinauskieneAssociation Langas I Ateiti/Window to the Future

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Page 2: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

Langas į ateitį /Window to the Future Background

Langas į ateitį is a Society modernization initiative launched by private business companies in 2002

Mission - to promote the use of internet in Lithuania encouraging society to use e-services

Members: OMNITEL, Swedbank, SEB bankas, ATEA

Partners: Ministry of Interior, Microsoft Lithuania, public relations company PR Service, law firm LAWIN etc.

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Page 3: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

Langas į Ateitį Activities Since 2002

1) Establishing Public Internet Access Points/PIAP

2) Training society in using computers, Internet and e-services

3) Promoting the usage of online services

1) Establishing Public Internet Access Points/PIAP

2) Training society in using computers, Internet and e-services

3) Promoting the usage of online services

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Page 4: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

What is a Lithuanian PIAP net?

• Public Internet Access Point Network in Libraries and other Institutions (90% in public libraries)• 2-5 PC with free Internet access • PIAP provides information and consultation on e-services as well as IT training• 80% of PIAP are located in rural areas• PIAP is a key point of attraction for the local rural community

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Page 5: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

PIAP network development since 2002

Integrating private, state and EU Funds over 1000 PIAP were established

200820062005

300 PIAPs 400 PIAPs

2002 2010

75 PIAPs 100 PIAPs 193 PIAPs

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Page 6: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

PIAP network in Lithuania till 2012 is supported by:

• Local government(PIAP maintenance- internet connection, staff, premises etc.)

• Ministry of Interior • Ministry of Culture • Langas į ateitį

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Page 7: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

Ministry of Interior and Public Internet Access Points

• Technical support (help desk service) to PIAPs

• Update of PIAP software and hardware

• National electronic ID card readers installed in PIAP

• Promotion of local and central government online services

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Page 8: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

Libraries for Innovation and PIAPs

• Modern equipment to 1240 libraries (1200 with PIAP)

• 2000 librarians acquired ICT skills • All library PIAPs are involved in society

training, e-services promotion and consulting activities

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Page 9: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

Key Factors for Using PIAP in Libraries*

• It is free of charge • Other library services• Assistance of personnel • No internet at home

*Libraries for Innovation Report 2008

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Page 10: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

Most popular e-services used by PIAP visitors

*Libraries for Innovation Report 2008

0% 20% 40% 60% 80% 100%

employment

purchase

study

banking

communication

free time

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Page 11: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

Langas į ateitį project “Online services to the Lithuanian e-citizen” and PIAP

• Project duration – 2010-2012 • Project value – 1,4 million EUR• Project goal – 16 000 adults involved in two

training programs• Training content – ECDL e-Citizen program+ e-

government and e-business services usage online training

• Target group – unemployed, disabled, residents from rural areas

• 360 PIAPs in rural areas are social partners of the project

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Page 13: How can we add to the Development of e-Government? Telecentre-Europe Summit 2010 Budapest, 13-14 October 2010 Loreta Krizinauskiene Association Langas

Langas į ateitį project “Online services to the Lithuanian e-citizen” bridges e-government and citizens

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