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How can we add to the Development of e-Government?
Telecentre-Europe Summit 2010Budapest , 13-14 October 2010Loreta KrizinauskieneAssociation Langas I Ateiti/Window to the Future
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Langas į ateitį /Window to the Future Background
Langas į ateitį is a Society modernization initiative launched by private business companies in 2002
Mission - to promote the use of internet in Lithuania encouraging society to use e-services
Members: OMNITEL, Swedbank, SEB bankas, ATEA
Partners: Ministry of Interior, Microsoft Lithuania, public relations company PR Service, law firm LAWIN etc.
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Langas į Ateitį Activities Since 2002
1) Establishing Public Internet Access Points/PIAP
2) Training society in using computers, Internet and e-services
3) Promoting the usage of online services
1) Establishing Public Internet Access Points/PIAP
2) Training society in using computers, Internet and e-services
3) Promoting the usage of online services
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What is a Lithuanian PIAP net?
• Public Internet Access Point Network in Libraries and other Institutions (90% in public libraries)• 2-5 PC with free Internet access • PIAP provides information and consultation on e-services as well as IT training• 80% of PIAP are located in rural areas• PIAP is a key point of attraction for the local rural community
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PIAP network development since 2002
Integrating private, state and EU Funds over 1000 PIAP were established
200820062005
300 PIAPs 400 PIAPs
2002 2010
75 PIAPs 100 PIAPs 193 PIAPs
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PIAP network in Lithuania till 2012 is supported by:
• Local government(PIAP maintenance- internet connection, staff, premises etc.)
• Ministry of Interior • Ministry of Culture • Langas į ateitį
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Ministry of Interior and Public Internet Access Points
• Technical support (help desk service) to PIAPs
• Update of PIAP software and hardware
• National electronic ID card readers installed in PIAP
• Promotion of local and central government online services
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Libraries for Innovation and PIAPs
• Modern equipment to 1240 libraries (1200 with PIAP)
• 2000 librarians acquired ICT skills • All library PIAPs are involved in society
training, e-services promotion and consulting activities
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Key Factors for Using PIAP in Libraries*
• It is free of charge • Other library services• Assistance of personnel • No internet at home
*Libraries for Innovation Report 2008
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Most popular e-services used by PIAP visitors
*Libraries for Innovation Report 2008
0% 20% 40% 60% 80% 100%
employment
purchase
study
banking
communication
free time
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Langas į ateitį project “Online services to the Lithuanian e-citizen” and PIAP
• Project duration – 2010-2012 • Project value – 1,4 million EUR• Project goal – 16 000 adults involved in two
training programs• Training content – ECDL e-Citizen program+ e-
government and e-business services usage online training
• Target group – unemployed, disabled, residents from rural areas
• 360 PIAPs in rural areas are social partners of the project
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How does Community benefit from PIAP?
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Langas į ateitį project “Online services to the Lithuanian e-citizen” bridges e-government and citizens
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