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13 Oct 2010, TELECENTRE-EUROPE Summit
Key Competences For All research and development towards a brand solution for telecentre learning
resources
Results of a multi-country analysis: Context analysis in five European countries
Budapest, 14th October 2010
Gabriel Rissola, JRC-IPTS
Joint Research Centre (JRC)Institute for Prospective Technological Studies The European Commission’s Research-Based Policy Support Organisation
13 Oct 2010, TELECENTRE-EUROPE Summit
Key Competences For All research and development towards a brand solution for telecentre learning resources
Results of a multi-country analysis: Context analysis in five European countries
13 Oct 2010, TELECENTRE-EUROPE Summit
Groups massively unemployed/underemployed
RO: Ex -Industry workers (mining, metallurgy, etc); Subsistence agriculture workers; Ethnic minorities (rroma); Women; Under-skilled people
BE: Low-skilled young people (Youth unemployment is a structural and recurrent problem in Belgium); Migrant people (from outside EU-25); Over 55 people (due to the use of anticipated retirement schemes for laid-off workers above 50 years old)
UK: Women Returners, Single Parents, Refugees, Ex-Offenders, People with disabilities (particularly those with mental health issues), NEET generation (young people who have slipped through the education, employment and training systems)
ES: Youngs under 25 (including the NEET generation subgroup), Immigrants, Women over 45 years, Disabled people and Long-term unemployed (+ 12 months).
13 Oct 2010, TELECENTRE-EUROPE Summit
Adult educationLV: Adults are participating quite actively in lifelong learning (mainly the women).
However, obstacles for a more extended participation are led by Training cost; lack of time because of family responsibilities; and conflicts with the work schedule.
RO: Percentage of adult population participating in lifelong learning is quite low (1,5%).BE: 42% of adult population takes part in any activity of continued training (slightly
higher proportion or men, 44%, it decreases with age: only 27% in the 55-64 age group while the gap between men and women increases in this group). 82.5% do it mainly for professional reasons, 17.5% for personal or social reasons. 40% of salaried workers takes part in training activities linked to vocational training (in telecommunications, finance, chemistry and energy utilities, the rate raises to more than 60%, while in the construction sector, wood industry, textile and clothing, and catering, it decreases to less than 25%).
UK: Overall, participation of adults in training in the UK is higher than the EU average. In 2006, 68.2% of all adults reported participating in some type of learning and 46.6% participated in taught courses (a downward trend in adult participation was observed for the following three years). However, UK has a continuing challenge to increase participation in learning among adults, especially those 'hard to reach‘.
13 Oct 2010, TELECENTRE-EUROPE Summit
• Job assistance and guidance:• (Self) assessment of own skills and interests, choosing a career (what to
value)• Job guidance, job profiles, search job vacancies• Assistance in CV preparation and assessment, application forms• Development of interview skills• Assistance in communication with potential employer via Internet• Promotion of Volunteering as a means to gain labour experience• Guidance for foreign workers• Help and advice for ex-offenders and other target groups with special
needs• Access to information and funding opportunities for self-employment
and entrepreneurship
TCs contribution to User Employability process
13 Oct 2010, TELECENTRE-EUROPE Summit
• Training:• Access to Vocational training opportunities• Access of unemployed people to training programs• Help for students with disabilities • Advice on paying for learning • Advice for choosing the right course • Help with reading, writing and numbers [literacy and numeracy]• Certification (ECDL, etc) for people looking for job, as well as a proof of
qualification rise of employed people
21/04/236 KC4all project funded by LLP/Grundtvig
TCs contribution to User Employability process
13 Oct 2010, TELECENTRE-EUROPE Summit
TCs contribution to User Employability process
• Personal and social issues linked to Employability:• Advice on finding and paying for childcare • Show the way to save money (internet bank, news on Internet etc.)• Provide valuable information, for example, realization of hobbies, finding
persons who share one’s views and interests• Support social life improvement by better communication with family,
friends, relatives abroad, local community, decreasing the digital gap
21/04/237 KC4all project funded by LLP/Grundtvig
13 Oct 2010, TELECENTRE-EUROPE Summit
Conclusion I: target groups for the toolkit
Surveyed target groups
LV: 70% women, 52% tertiary level studies
RO: 62% women, 55% tertiary level studies, ex-industry workers, ethnic minorities, agricultural workers, women, underskilled people
BE: 87% women, 47% long term unemployed, low qualified, young people, migrants, only 30% learned ICT at school
UK: diversified profiles
ES: 67% women, young (neither study, neither looking for job), migrants, long term unemployed
Selected target groupsLV: unemployed | people looking to improve their qualifications for working purposes |disadvantaged groups- seniors, people with low income RO: underskilled | women | ethnic minorities (roma) | entrepreneurs?BE: Young people | non-EU MigrantsUK: women, „hard to reach“ communities, without school certificates, low-numeracy skillsES: <25 unemployed | long-term unemployed | immigrants | women >45
21/04/238 KC4all project funded by LLP/Grundtvig
13 Oct 2010, TELECENTRE-EUROPE Summit
Conclusion II: languages and ICT-skills
Users need to be addressed in their mother tongue
ICT use is widely spread (but we asked only telecentre users in courses!)
Internet access is widely spread
Users prefer courses that can be used at home AND in the TC
Users prefer assistance in the TC (blended learning)
21/04/239 KC4all project funded by LLP/Grundtvig
13 Oct 2010, TELECENTRE-EUROPE Summit
Topics differ between countries
LV: foreign language, entrepreneurship,
RO: maintain positive digital identity
BE: foreign languages, high level eSkills (because of service sector)
UK: fill in official application forms
ES: self-evaluation and diagnosis tools, skills for designing a CV, employing internet employability tools, entrepreneurship
Most common topicsICT skills, languages, personal skills
21/04/2310 KC4all project funded by LLP/Grundtvig
Conclusion III: topics for the toolkit
13 Oct 2010, TELECENTRE-EUROPE Summit
LV: skills level diagnostic, upgrade road map, language learning, tools for employability issues (starting business, creating profile...)
BE: competence assessment tools, orientation tools towards other actors, social competencies (punctuality etc.), no need for basic ICT skills, tools and guide to find a job, office automation,
RO: focus on advanced IT skills, attractive entrepreneur modules with success stories
ES: skills diagnostic, how to design a CV online
21/04/2311 KC4all project funded by LLP/Grundtvig
Conclusion IV: skills to be addressed
13 Oct 2010, TELECENTRE-EUROPE Summit
Key competences: offer & demand matching
LATVIA ROMANIA BELGIUM UK SPAIN MultiKey Basic Competence Deman
d Offer Deman
d Offer Deman
d Offer Deman
d Offer Deman
d Offer Agree
ment1. Communication in the mother/local language
X(Rus)
XX
(Du) X X X X X
2. Communication in foreign language
X(En)
X X XX
(En)
X(En)
3. Mathematical literacy …X X X X X
4. Digital competence X X X X X
5. Learning to learn X X X
6. Interpersonal and civic competences X X X X X
7. Entrepreneurship X X X X X
8. Cultural expression X X
21/04/2312 KC4all project funded by LLP/Grundtvig
X = Explicit Demand/Offer X = Tacit Demand/Offer ■ = Partner’s choice ■ = Common choice
13 Oct 2010, TELECENTRE-EUROPE Summit
Possible end users for the KC4all toolkit
Partners’ target groupsLV: unemployed | people looking to improve their qualifications for working purposes |disadvantaged groups: seniors, people with low income RO: underskilled | women | ethnic minorities (roma) | entrepreneurs?BE: Young people | non-EU migrantsUK: ES: <25 unemployed | long-term unemployed | immigrants | women >45
Agreed target groups for the KC4all toolkit:
Women in working age
„vulnerable people“
21/04/2313 KC4all project funded by LLP/Grundtvig
13 Oct 2010, TELECENTRE-EUROPE Summit
Competences to be addressed by the toolkit
Competences taken from the list of key basic competences
Digital competence
Learning to learn
Interpersonal and civic competences
Entrepreneurship
21/04/2314 KC4all project funded by LLP/Grundtvig
13 Oct 2010, TELECENTRE-EUROPE Summit
Contents for the KC4all toolkit
Common contents of all partners’ TC networks:
Basic skills, advanced skills, skills for online learning, creating web content
Basic ICT, special ICT
Employing internet employability tools
21/04/2315 KC4all project funded by LLP/Grundtvig
13 Oct 2010, TELECENTRE-EUROPE Summit
Resource list for the KC4all toolkit
21/04/23 KC4all project funded by LLP/Grundtvig16
Code Name DescriptionOwnershi
pLanguag
eEmployability
purposeRelevant
step Users
LV-1 IT Barometerself-evaluation test for basic ICT skills
PartnerEN, LV,
RU2 (ICT) 1 End/Facilit.
LV-2 Employability motivation guidemotivation to engage in basic ICT training
Partner EN, LV 2 (ICT) 5,6,7,3 Facilitators
LV-3 Book "Digital Skills for SME's”basic ICT functions for micro/SMEs
Partner LV, RU 2,4 3,2,4,7 End users
RO-1 MS Unlimited Potential curriculum
8 modules to develop ICT skills Private All ?? ?? End users?
UK-1 Selection of 15 public resourcesLearning tools to increase employability skills
Public EN 2,4 All End users
BE-1 Cybersoda KitICT initiation & exploration for youngsters
Partner FR 1,3 3,1,2,6 Facilitators
BE-2 Informatisons – Wegwijs in Informatica
Awareness tool on ICT job opportunities
Partner FR 2 7 End users
BE-3 CVitae4Assistance for online CV preparation
Public FR 12,3,4,5,1,
7End/Facilit.
ES-1 Seven steps for employabilityModular, integrated path for job seekers
Partner ES 1 All Facilitators?
ES-2 Employability ICT barometer self-evaluation test for job-related ICT skills
Partner ES 2 (ICT) 1,4 End users
ES-3 Ordenador práctico [Practical PC]Learning tools to acquire basic ICT skills
Partner ES 2 (ICT) ?? ?? End users?
13 Oct 2010, TELECENTRE-EUROPE Summit 17
Thank you
[email protected] http://is.jrc.ec.europa.eu/pages/EAP/eInclusion.html http://is.jrc.ec.europa.eu/pages/EAP/eLearning.html
[email protected] http://tascha.washington.edu/