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Hospitality

Hospitality Design Book

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Hospitality

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INTRODUCTIONDLR Group believes integrated design is the practice of early collaboration in order to produce sustainable design excellence.

At the core of an integrated design firm are collaborative, interdisciplinary teams composed of all project life cycle stakeholders. These teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to elevate design. The outcome is sustainable design of a high performance building for a sustainable future.

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RECOGNITION

BD World Architecture

BD World Architecture

BD World Architecture

ARCHITECT Magazine 2012

Architectural Record 2014

#10

#1

# 5

#15

#24

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Building Design + Construction

BD World Architecture

AIA ACEC ASHRAE ASID CEFPI DBIA IIDA NSBA SCUP ICSC McGraw-Hill

Building Design + Construction

# 12

# 1

# 3

#155

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SERVICESENGINEERINGMEP

Structural

Energy

INTERIORSProgramming

FF&E

Branded Environments

ARChITECTUREIntegrated Design

BIM Modeling

Architecture 2030

PlANNINGMaster Planning

Space Planning

Facilities Assessment

OPTImIzATIONCommissioning

Energy Modeling

Energy Master Planning

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SUSTAINABIlITY

signatory (out of 165 firms) to the AIA 2030 Commitment. Firms commit to steer the industry to achieve net-zero design and construction for all buildings by the year 2030.

of those 165 firms to submit our Sustainability Action Plan for meeting the Commitment targets.

DLR  Group is a member of the United States Green Building Council, with one of the highest numbers of LEED Accredited staff (as a percentage of total staff) amongst large firms.

DLR  Group believes in Architecture 2030 and is an adopter of the 2030 Challenge as a critical target for design and construction.

We’re helping lead the design and construction industry toward achieving carbon neutrality by the year 2030.

!14th

1st

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WhEN WE lISTEN WE lEARN.The client knows it.

There is trust.

You feel it.

WhEN WE DElIVER ThERE ARE NO OBSTAClES.Only solutions.

Clients are championed.

Teammates are celebrated.

Everyone wins.

WhEN WE DESIGN A DREAm BECOmES REAlITY.There is collaboration.

Great things happen.

BRAND PROmISE

hOW WE DO IT

WhEN WE lISTEN WE lEARN.The client knows it.

There is trust.

You feel it.

WhEN WE DElIVER ThERE ARE NO OBSTAClES.Only solutions.

Clients are championed.

Teammates are celebrated.

Everyone wins.

WhEN WE DESIGN A DREAm BECOmES REAlITY.There is collaboration.

Great things happen.

Elevate the human experience through design.

listen.DESIGN.deliver

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REAChDLR Group staffs 600+ professionals in its many offices located throughout the United States and abroad. DLR Group operates with a business structure and a culture of interoffice workload sharing. The people with whom you work are directly backed by the firm’s entire resources, enabling us to immediately and effectively scale our teams to meet your needs.

Office locationsChicago Colorado Springs Denver Des Moines Honolulu Houston Kansas City Las Vegas Lincoln Los Angeles Minneapolis Orlando Omaha PasadenaPhoenix PortlandRiversideSacramentoSeattleShanghai Tucson

Project locations

Azerbaijan Canada China Costa Rica India KenyaQatar Saudi Arabia UAE

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hOSPITAlITYThe balance between creativity and practicality is where design innovation occurs. DLR Group’s Hospitality Studio operates within this innovation space to bring value and inspired appeal to position or reposition hospitality environments. We have a specialized style of creative thinking and service. The outcome is the point of view of a boutique firm coupled with the technical competency and horsepower of a global design firm.

Hospitality is reflective of its locale and our multiple office locations expose our hospitality experts to trends and nuanced experiences that inform the design of unique, indigenous experiences. This geographic reach enables DLR Group to support you in launch, growth, or expansion within in any geographic market. The unique advantage we provide is practical application of expertise gained working with major flags applied in the design of boutique hospitality spaces that are pragmatically successful, yet emotionally stimulating for the guest.

DLR Group provides clients both core and shell and interior design experts who understand the intricacies of delivering a consistent brand experience and the value of maintaining that brand relevance for decades. Our mindset is the design of spaces that are planned and flow as though we are the guest. We design knowing the guest’s memory of their stay lingers longer than their time experiencing it.

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Corey Wieseman, National Hospitality Leader CHICAGO

Brian Arial PASADENA

Staci Patton MINNEAPOlIS

Tom Mitchell kANSAS CIty

hOSPITAlITY lEADERShIP

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CoreyWIESEMAN

BrianArIAl

StaCiPAttON

tomMItCHEll

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JW Marriott at Mall of AmericaClient: Triple Five Group

location: Bloomington, MN

Design Achievement:The iconic Mall of America expansion reinforces the center’s strong brand awareness and tourist destination status by featuring fresh new retail concepts and new retail store types. DLR Group’s design opens the center to the north with striking facades that exude vibrant energy and excitement. Exterior signage and design accents turn the mall outward to draw guests to the activity within. This initial phase is the first step in a multi-phase plan to more than double the mall in size.

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Scope Summary:The initial 850,000 SF expansion includes the addition of a two-level/525-car underground parking structure, three levels of retail totaling more than 250,000 SF, a future 180,000 SF/ seven-story office, and a 342-room luxury brand hotel with 19,000 SF ballroom and full complement of meeting spaces, spa, fitness and a full-service restaurant and bar. DLR Group is providing architecture services.

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The Curtis Hotel (A DoubleTree by Hilton)Client: Sage Hospitality

location: Denver, CO

Design Achievement:A new themed guest experience at the Curtis Hotel is capturing the attention of travelers to downtown Denver. DLR Group’s renovation design for the entire property amplifies the Curtis Hotel’s named floors, including ‘One Hit Wonder,’ ‘Sci-Fi,’ and ‘Big Hair,’ by creating hyper-themed spaces to maximize the pure fun of travel. Thirteen corner rooms and three luxury suites were transformed into hyper-themed spaces portraying iconic and beloved movies, television shows or musicians to create a unique lodging experience with upgraded food and beverage offerings that complement the room theme. Guests have the ability to choose their experience from Talladega Nights with a nacho cheese plate, Jimmy Buffet with a crafted cocktail, or the ultimate Rolling Stones Suite complete with a pair of lips lounge chairs and psychedelic living room.

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Scope Summary:The overall guest experience is what drives travelers to the Curtis Hotel. In addition to the corner room and suite improvements, the hotel’s 336 guest rooms were renovated to remedy recent negative feedback regarding guest room functions. Guest room improvements feature new custom carpet, custom seating, wall coverings, draperies, custom casework, lighting, and curated art, all finished in a distinct Curtis Hotel style. The renovation also includes 6,000 SF of new indoor and outdoor event and meeting space, banquet seating for 250 guests and a large, west-facing outdoor terrace on the third floor. DLR Group provided architecture and interior design services.

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Hyatt Midtown AtlantaClient: Noble Investment Group

location: Atlanta, GA

Design Achievement:This extensive renovation and rebranding transformed a 25 year old independent hotel into the Atlanta Midtown Hyatt, and redefines southern hospitality. DLR Group’s design accomplishes the clients’ goal of having past guests believe a totally new hotel has been built. A complete exterior redevelopment includes the removal of the existing brick skin that has been replaced with a new state of the art rain screen and high performance skin to eliminate past water infiltration issues and more closely reflect its neighboring buildings on Peachtree Street. Extensive interior improvements and reconfigurations to the guest room floors and public areas meet the needs of a modern full service hotel. Together the improvements enhance the urban connection of the building and promote the visibility of the public spaces outside to Midtown Atlanta.

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Scope Summary:The scope of work renovated and converted this 12-story, 194 room hotel into a full service Hyatt Hotel with a 5,400 SF meeting space addition. Guest room floors were renovated with new interior finishes, furnishings, toilet/bath rooms and corridors. Renovated public areas include a new open and light filled entry lobby, check in desk, meeting spaces, and pool and fitness area. The new restaurant and lounge have been repositioned to the north side of the building and large windows were added in the restaurant and throughout the main floor so diners and guests can see and be seen from the street. A new entry driveway and car courtyard were renovated with new paving, and a stairway with plantings was added to separate vehicle and pedestrian traffic; both create a stronger street presence for the hotel. DLR Group provided architecture and engineering design services.

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Westin SeattleClient: HST Lessee West Seattle LLC

location: Seattle, WA

Design Achievement:The Westin hotel’s two round towers have made an impression on Seattle’s skyline since 1969 when the first tower was constructed followed by a second tower in 1982. DLR Group’s design of the renovation updates the guest experience to maintain the Westin’s standing as a preeminent AAA Four Diamond award-winning downtown hotel. New FF&E in all rooms give guests simple, comfortable, elegant accommodations that take advantage of striking views around the entirety of the building. Renovation of the restaurant into the Relish Burger Bistro offers guests a hip dining option, and conversion of former restaurant space into new meeting rooms allows the Westin to host additional group functions. In emphasizing Westin’s goals for user comfort, well-being, and enjoyment, the design of this transformation helps effect Westin brand loyalty to make sure people want to return again and again to the Westin experience.

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Scope Summary:The scope of work for the Westin Seattle renovation encompasses upgrades to all 891 guest rooms and nine suites, including FF&E updates, restrooms updates, ADA improvements, and MEP updates. Improvements to public spaces include finish upgrades in all guest room corridors; conversation of former restaurant space on the first three floors into 13,500 SF of new meeting space; renovation of existing kitchen space into a new three-meal restaurant; and a new barista stand. DLR Group provided architecture and engineering services.

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AC Hotel WestportClient: Noble Investment Group

location: Kansas City, MO

Design Achievement:This rebranded hotel brings together a unique neighborhood and the Marriott AC brand to attract the modern, urban guests who visit this area well known for its night life. The former Q Hotel & Spa was originally built in 1986 as an independent hotel in the historic Westport District and is surrounded by a neighborhood that has evolved into five blocks of eclectic restaurants and bars and a high-end residential area. DLR Group’s design team worked closely with the developer and the Marriott transformed the dated building into a franchised AC Hotel. The public spaces and guest rooms of the hotel bring the high-style environment and European sophistication that the Marriott AC brand was founded on. Simple, clean and crisp aesthetics are found throughout the hotel and appeal to the design-conscious guests.

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Scope Summary:The scope of work encompasses renovations to a 4-story hotel building, including 123 guest rooms, a 525 SF meeting room, and two smaller AC branded media salons with highly collaborative technology available for rent by local business entrepreneurs and visitors. An AC bar and lounge, fitness center, guest laundry, market, and an AC library which serves as a business center are available to guests

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AC Hotel San JoseClient: FPG Development Group

location: San Jose, CA

Design Achievement:In 2011, AC Hotels and Marriott formed a joint venture, enhancing the unique style and design of AC Hotels’ upscale, urban-inspired hotels with the portfolio power and distribution of Marriott. After successfully partnering to establish the brand in Europe, Marriott began looking to launch its first round of AC Hotels by Marriott in urban cities across the United States. DLR Group’s integrated design team is working with FPG Development to design one of the first AC Marriott locations in San Jose’s highly visible urban core. The AC Hotel San Jose will cater to a specific segment of travelers which exhibit unwavering loyalty to a hotel brand that offers style, design and location. Walkability, and close proximity to entertainment, dining and transportation are important factors. In an effort to accelerate the U.S. launch, the AC Hotel in San Jose is being delivered on an extremely aggressive schedule. DLR Group leveraged their strong relationship with Marriott and the City of San Jose in order to help FPG  Development obtain the necessary approvals without incident. DLR Group is also poised to design the sophisticated European inspired hotels in other cities across the country, including two current properties in Bellevue, Washington and Kansas City.

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Scope Summary:The new AC Hotel by Marriott San Jose is a 7-story, 210-room luxury branded hotel, situated within walking distance from the famed HP Pavilion in downtown San Jose.   The hotel will include various hospitality amenities on the first level such as a Lobby, Front Desk, Lounge, Breakfast Area and Buffet, Kitchen, Fitness Room, Pool, and Courtyard Patio Garden with Fire Pit.  In addition, the AC Hotel San Jose will include a destination Bar, Library, hi-tech Meeting Room, and two Media Salons.   Design choices will uphold FPG Development’s commitment to sustainability. The new AC Hotel will achieve LEED Gold through a variety of energy saving technologies, such as light harvesting, architectural louver sunshades, on-site fuel cell power generation, and variable refrigerant flow cooling and heating with smart controls in every room.   A GPON fiber optic system will connect technologies within each room to enable cutting edge controllability for its guests. DLR Group provided in-house structural, MEP, and landscape design, as well as LEED administration services.   

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Aqua Wave WaikikiClient: RB Hotel Development, LLC

location: Honolulu, HI

Design Achievement:Hawaii’s beach lifestyle meets urban vibe at this newly renovated hideaway in the Center of Waikiki. This boutique hotel is just one block from Waikiki Beach and located in the center of one of the islands biggest shopping and dining districts. The project location offers many opportunities for DLR Group’s designers to give visitors to the island a twofold experience of beach and City with refined and comfortable spaces. The street level of the hotel features an active retail zone and the support space for an urban hotel location, but a quick ride up to the new elevated lobby from the bustling street delivers guests to a more secluded and classically hip Hawaiian hospitality experience. This main amenity level features open-air spaces including the hotel’s registration and lobby, lounge and dining spaces, and a new pool side area that sets the tone for guests to enjoy the property.

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Scope Summary:This scope of this project is a complete renovation and modernization of a 16-story, 250 room hotel with new guest room, retail areas. The street level includes more than 10,000 SF of retail space, additional back of house/service areas and a 500 SF Lanai. On the 2nd floor lobby level a pool deck, fitness area, spa rooms, kitchen and offices, dining area, and a lounge/bar are featured. Through the design process furnishings and finishes were carefully selected to create a strong sense of rustic Hawaiian luxury, while keeping the hotel stylish and sophisticated.  A 20,500 SF parking garage for hotel guests and shoppers is located just below street level. DLR Group provided architectural design and structural, mechanical, and electrical engineering.  

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Sheraton Hotel & Conference CenterClient: Turner Construction Company (AZ)

location: Tucson, AZ

Design Achievement:For the Tucson Sheraton Hotel and Convention Center, stakeholders wanted a modern landmark building that is true to the heritage of Tucson. DLR Group’s design has been praised by the local community as uniquely Tucsonian and authentic to the city.  Designers were inspired by the unique beauty of the desert landscape. The tower runs parallel to the east-west axis, and its north and south facades are treated differently and appropriately for their exposure. The project features an open courtyard adjacent to the restaurant and pre-function spaces, with the outdoor pool overlooking the spaces.

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Scope Summary:This new, 27 story, 525 room, full-service Sheraton Hotel will feature a bar and lobby lounge, fitness center, café, rooftop pool deck, business center, and 50,000 SF of function and meeting space, including a 19,000 SF ballroom. Work includes a 118,000 SF expansion of the existing adjacent convention center, with an additional exhibit hall, 2 junior ballrooms, 5 meeting rooms and associated back-of-house spaces, concourses and pre-function areas.  A new east entry is designed as the new main entry and a new 1,060 car parking garage is planned.  DLR Group provided planning and architecture services in design-build delivery with Turner Construction Company.

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New Bund Luxury Residence HotelClient: Shanghai New Bund International Commercial Investment (Group) Co., Ltd

location: Shanghai, China

Design Achievement:Combining components of hospitality, retail, office and wellness, the New Bund Enterprise Center will create a unique social hub in the developing riverfront section of the New Bund district in Shanghai, China. With vibrance and elegance, two 16-floor office towers, three adjoining floors of commercial retail space, and a six-floor apartment-style hotel will be built as part of a full block development seamlessly placed in the pulse of an existing neighborhood. DLR Group’s design molds this urban village into a dynamic, cohesive experience offering dining, entertainment, workplace and lifestyle destinations. At the heart of the project, a three-story enclosed atrium will open onto an exterior garden plaza, offering spaces for events, exhibitions and celebrations. Responsible for the design of all interior spaces, DLR Group considered the urban village from two different angles: the first, focusing on riverfront dynamics and modern allure of life by the water, and the second, a fusion of rich cultural history and 21st Century Shanghai. The result is a myriad of invigorated energy, creating a timeless place to live, work and play.

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Scope Summary:Totaling 1,412,515 SF, the New Bund Enterprise Center will be comprised of two, 16-floor office towers, three floors of commercial retail space, and six floors of residence-style hotel suites. The hotel will provide 80 long-term apartment-style rental suites housed with state-of-the-art entertainment options to appeal to an energetic and active generation. . High-end finishes, including stone, glass and wood casework, will be combined with top-of-the-line modern kitchen appliances to appeal to those looking for a sleek and sophisticated living environment. In each unit, a built-in combination washer/dryer will offer the conveniences of a home for those who are planning an extended stay. DLR Group is providing interior design services and documentation for the China-based Architect of Record, Architectural Design & Research Institute of Tongi University (Group) Co., Ltd.

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Sheraton Overland Park & Convention CenterClient: Turner Construction Company (TX)

location: Overland Park, KS

Design Achievement:The upscale ambiance of the new Overton Hotel and Conference Center complements its fitting location in Overton Park, the largest private redevelopment project in the US. DLR Group’s design incorporates inviting architectural design on the exterior, with a glass pillar illuminating the nightscape, and stunning interiors, such as 22-foot ceilings in the hotel’s lobby. Guests and business travelers can enjoy the business and fitness centers, restaurant and bar, and find relaxation in the outdoor pool area. Adjoined to the hotel is the conference center, where business meetings and important networking among clients can take place, as well as weddings and social events in the luxurious ballroom.

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Scope Summary:This project comprises a total of 238,000 SF of new construction. The 15-story full-service 179,400 SF hotel includes 304 rooms, and is attached to a 47,600 SF conference center. Other features include an 11,400 SF ballroom and surface parking for 350 vehicles. DLR Group provided architecture and engineering services, in design-build delivery with Turner Construction Company.

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Hotel IndigoClient: Everest Holdings

location: Scottsdale, AZ

Design Achievement:This boutique hotel in Scottsdale, Arizona is a feat of vibrant modernization, as the existing 20-year old Hampton Inn hotel was transformed to give business travelers and guests a new and inspiring experience through a new Hotel Indigo brand.  DLR Group’s design met the challenge of working with the dated, low-ceiling facility on a limited site by introducing creative and colorful renovations. Designers incorporated a sweeping balcony with breathtaking views of the mountainous landscape that overlooks the main entrance. Large-scale murals, an expression of local art, frame the hotel on either side while the interior continues the vivid color scheme. Interior wall murals, hardwood floors and refurbished guest rooms and public spaces with custom designed furniture create an inviting aura for travelers ready to enjoy the comfort of Arizona hospitality in the trendy Old Town Scottsdale.

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Scope Summary:This project encompassed exterior and interior renovation of a 4-story, 7,000 SF hotel. Interior improvements included 126 guest rooms and public spaces. A new 1,400 SF balcony addition with some windows enlarged into doors on the west side, gives human scale to the hotel and offers wonderful mountain views to guests.  The pool area was expanded, new site walls and landscaping were added, and there was also repaint of the exterior.  DLR Group provided architecture and engineering services.

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Hyatt HouseClient: Lodgeworks

location: San Jose, CA

Design Achievement:San Jose has always been on the cutting edge of design and technology. This same spirit and energy is captured by DLR Group designers for this HYATT House brand hotel. Clean and modern with a nod to San Jose’s technological importance in the world, the HYATT House San Jose is upscale and sophisticated. The hotel features a landscaped central courtyard with a pool and alfresco patio surrounded by a lobby, restaurant, and lounge areas that create sleek indoor/outdoor social spaces. This courtyard reflects the city’s Pueblo influence and cultural history, and allows the interior and exterior spaces to flow together as one through floor to ceiling retractable doors. California’s strong environmental awareness is echoed by keeping finish materials and furnishings natural and sustainable throughout..

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Scope Summary:The 164 room, 7 story, HYATT House features studios, and one and two bedroom suites with contemporary kitchens. The new full service, 116,638 SF hotel offers 5,000 SF of meeting rooms, pre-function space, a business center, and a full-service restaurant with bar and indoor and outdoor lounge areas. Catering for the upscale meeting spaces is also provided. DLR Group provided architecture and interior design services.

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Hyatt Place ChampaignClient: YG Financial

location: Champaign, IL

Design Achievement:Hyatt’s new Hyatt Place brand offers downtown Champaign an upscale, select-service hotel well-suited to its location in the heart of the city. DLR Group’s design integrates the new hotel into the urban fabric of  the city  through the use of brick and traditional detailing. Spacious guest rooms with an ergonomic work center feature state of the art technology to support the needs of the brand’s customer base. Floors two through four comprise structured parking, with the guest rooms occupying the floors above. The architectural design treats parking level facades sensitively to maintain a strong, street front brand impression.

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Scope Summary:This new 145 room, 9-story, Hyatt Place in downtown Champaign includes an on-site parking structure for 145 cars. The 124,300 SF select service hotel features amenities inspired by the brand’s multi-tasking 24/7 guest’s lifestyle. A fitness center, coffee and wine bar, Grab-N-Go case, and guest kitchen are provided in the design. DLR Group provided architecture, interiors, and engineering services.

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Tilia RestaurantClient: Tilia, LLC

location: Minneapolis, MN

Design Achievement:With the new Tilia restaurant, the client wanted to create a venue that immediately felt part of the residential neighborhood. The environment was to feel authentic, established, unplanned, and comfortable for both casual and business diners. DLR Group’s design transforms what was originally two disconnected store front spaces that were dark and claustrophobic, into a warm, open and inviting space that seats 50. Visual access to the drama of the kitchen allows the chefs to interact with the guests. The opened space creates a comfortable room with views to the exterior and a cozy intimacy.

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Scope Summary:The scope of work encompassed a 2,100 SF interior renovation of two existing restaurant spaces. A structural bearing wall that separated the two eating areas was removed allowing visibility across its entire 34’ width. Removing the walls to the kitchen brings the food prep area into the public space. Dark woods and classic furniture give credibility and character to the space. DLR Group provided interior architecture, structural engineering and interior design services.

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D’Amico Kitchen at ChambersClient: D’Amico & Partners, Inc.

location: Minneapolis, MN

Design Achievement:The new owners of this restaurant in the Chambers Hotel wanted to remodel it to fit their style and personality. DLR Group’s design creates a fine dining experience through a combination of interior design choices and strategic spatial reconfigurations. Relocating the main dining room to street level (from its previous location in the basement) takes advantage of daylight and street views, and provides increased visibility to passersby. A previously all-white “art gallery” lobby space was transformed to a warm, inviting dining room with contemporary sophistication. Deep-toned Venetian plaster accent walls, multicolored art glass lighting, a new food sample display table, and a vast wall of display coolers create a distinctive, fine dining atmosphere. Removal of full-height frosted glass divider panels creates a more open feeling. New movable drapery panels adjacent to vertical columns define private dining alcoves while preserving the bright, open qualities of the space. The lower level is now banquet space and the design preserves openings in the floor to bring daylight downstairs.

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Scope Summary:This 10,280 SF restaurant was transformed into a space that reflects the brand of new ownership. The remodel includes 3,080 SF of fine dining, 4,000 SF of banquet space, and 3,200 SF of outdoor patio dining. DLR Group provided architecture and engineering services.

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Parma RestaurantClient: D’Amico & Partners, Inc.

location: Bloomington, MN

Design Achievement:Known for both casual and elegant dining experiences, D’Amico & Partners wished to create a stylish new concept in Italian cuisine exhibiting casual sophistication. DLR Group’s design draws upon dark wood, simple, elegant materials and clean, modern furniture to evoke the sense of a contemporary Italian eatery. The antipasti bar is the focal point of the dining experience. The use of the simple lines draws diner focus to the artisan ingredients and fresh salads, appetizers, meats, cheeses, fruits, vegetables and crudo. In addition, the bar seating provides guests with first-hand observation of the Chefs preparing the food. The outdoor patio area, designed to feel like an escape, is a fresh, energetic dining and lounging area that features two fireplaces and an outdoor pool table.

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Scope Summary:The design team worked with the client to renovate tenant space within a modern suburban office tower. The venue encompasses a 6,000 SF interior space and a 2,000 SF exterior patio area. Previously hosting another restaurant, designers renovated kitchen and other back-of-the-house facilities, created a new antipasti bar with high stool seating, and carved out individual spaces for the bar, patio and main dining room. DLR Group provided interior architecture and interior design services.

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