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8/3/2019 Hospice Power Point Lecture
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Prepared by:
AUBREY C. ROQUE RN, MAN
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It is designed to give supportive care topeople in the final phase of a terminal illnessand focus on comfort and quality of liferather than cure.
GOAL: To enable patients to be comfortableand free of pain, so that they live each dayas fully as possible.
PHILOSOPHY: To provide support for thepatient's emotional, social, and spiritualneeds as well as medical symptoms as part oftreating the whole person.
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Palliative care is an approach that improvesthe quality of life of patients and theirfamilies facing the problem associated with
life-threatening illness, through:
the prevention and relief of suffering by means
of :
Identification of pain
Impeccable assessment and treatment of pain
Identification, assessment and treatment of
physiological, psychosocial and spiritual problems
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Palliative care for children is the active total care ofthe child's body, mind and spirit, and also involvesgiving support to the family.
It begins when illness is diagnosed, and continuesregardless of whether or not a child receivestreatment directed at the disease.
Health providers must evaluate and alleviate a child'sphysical, psychological, and social distress.
Effective palliative care requires a broadmultidisciplinary approach that includes the familyand makes use of available community resources; itcan be successfully implemented even if resourcesare limited.
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It can be provided in tertiary care facilities,
in community health centers and even in
children's homes.
PALLIATIVE CARE- is designed to givesupport and comfort rather than cure of the
illness or problem.
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Current licensure in the state of practiceMinimum of one year of clinical practice
in nursing.
Oncology
Psychiatry
Home care experience are prepared
Knowledge of pathophysiology and disease
progressionUnderstanding of pain and symptom
management
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Excellent assessment communication skills
Ability to work within and contribute to an
interdisciplinary team
Ability to assist the patient and family incoping with emotional stress
Understanding of an aptitude for
organization and communication with
patient, family and team members
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Capacity to manage physical , psychological,social and spiritual problems of dying
patients and their families
Ability to coordinate the extended and
expanded component1s of hospice service Acquisition of counseling, managing,
instructing, caring and communicating skills
and knowledge.
Ability to balance the nurses self-care needswith the complexities and intensities of
repeated encounter with death.
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Affirms life and regards dying as a normalprocess
Neither hasten nor postpones death
Provides relief from pain and other
distressing symptoms Integrates the psychological, ethical, legal
and spiritual aspects of care
Offers a support system to help patients live
as actively as possible until deathOffers a support system to help patients
families to cope during the patients illnessand in their own bereavement.
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1.) Effective Communication
COMMUNICATION- is the essential process bywhich individual share something of them,whether it is thoughts, feelings, opinions, ideas,
values, or goals.
1. Principles of human communication Its multidimensional The content of the message sent (true or false, sensible
or non-sense or undecipherable) Emotional content / feelings that modify the message
(grief, anger, joy, confidence, peace, boredom, etc..) Relationship aspect- refers to how the message is
received given the perceived social positions of thecommunicants.
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Perception is selective Only a part of the information sent is perceived.
The idea that what is perceived is not precisely what
actually is.
It is an interactive and continuous process
The sender is also a receiver of information
The receiver is also a sender of information, during
the communication process
Its inevitable
It is impossible not to communicate, (it is essential for
health providers to be aware that even when words
are not used or spoken, communication is occurring.
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Culture influences communication pattern
It is critical for health provider to recognize their own
cultural conditioning in order to explore the impact it
has in their communication with those of another
cultural background.
Culture involves customs, beliefs, values, andrelationship patterns, prescribed behaviors (dress,
food preferences and time consciousness).
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2. Importance of good communication at theend of life
Honest communication increases the likelihood
that the dying experience will be one through
which all the participants can grow emotionally
and spiritually
Families are better prepared for the final death
event and have better bereavement experiences.
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3. Barriers to good communication
patients and families
death is considered a taboo subject
Common reactions are withdrawal from the patient or
situation, denial of the reality of a terminal diagnosis,
or avoidance of behavior, such as telling jokes or
changing the subject.
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health care provider using the dying person's name throughout the
conversation
making eye contact
holding the person's hand
placing one's hand on a shoulder or arm
smiling
gesturing
leaning forward
caring in what the person is saying (or not saying) and
feeling. Asking specific questions such as, "Can you help me
understand?" as well as open-ended questions such as,"What is it that you need to do now?" are veryimportant, as is being comfortable with silence.
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Depth of the physicianpatient relationship: Health CareProviders (HCPs) may develop strong bonds with patient
and family, whether they have known them for years or
just a short time. These bonds may make breaking bad
news or discussing issues around end-of-life care difficult
since they may find it difficult to contemplate losing a
patient they care for deeply.
Personal experiences of illness and death: May affect
their ability to care for a person who is at the end of life.
Physical, emotional and psychological stress anddepletion: May affect ability to communicate caring,empathy and compassion.
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Fears of confronting own mortality and fears of death:
Caring for someone who is dying leads to physiciansconfronting their own mortality and fears of death.
Lack of training and poor role models: A lack of training androle models results in poor communication skills and either alack of awareness of patients feelings and reactions orinability or fear of discussing these emotions.
Fears of emotional outbursts: HCPs are often not taught howto show empathy and caring and may fear emotionaloutbursts.
Fears of appearing weak or unprofessional for displayingemotions: Many HCPs have been taught that displayingemotion is a sign of weakness or unprofessional. These HCPsmay have difficulty in discussing end-of-life issues for fear offeeling or displaying emotion.
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Guilt and self-blame due to iatrogenic complicationsresulting in poor quality of life, increased severity ofillness and/or death: When illness is due to or has beenexacerbated by iatrogenic complications, HCPs may be
consumed with self-blame and guilt which may affect their
ability to consider the patients situation.
Communication Problems: Inconsistent approach to theissues, differences in language can lead to confusion (the
perception of mixed messages) and misunderstandingswith patients and families.
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health care system
fast pace modern health care system,
inadequate time to discuss important matters such as
death
Unclear who is responsible for initiating and providingfollow-up-end-of life conversations?
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Practical aspects of communicating at theend of life
Understand oneself and speak honestly (self-awareness)
But remember that the key to talking to dyingpersons is to focus on their needs, rather than ones
own.
Consider the timing of communication ( ask is this
a good time to talk)
Provide a setting for open communication arrange the environment and how to adapt their
own behavior to facilitate conversation
avoid sense of arrogance
maintain eye contact
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Practical aspects of communicating at theend of life
Allow the patient to guide the communication process;
patients personal autonomy and control should be
preserved.
Use open ended questions (e.g. what is it that
you need to know?)
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Practical aspects of communicating at theend of life
Make no assumptions about what the patientknows; a patient who has not told of their
diagnosis might be aware that they are
dying.
ask and listen, listen and ask, the mostimportant general rule in the end-oflife
setting is to listen more and to talk less
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yes or no questions are helpful initially to broach a
difficult subject, (e.g. have you experienced the
death of a loved one before.. followed by do you
feel like talking about it
attentive listening means no interruption, but listening
patiently until there is a pause in the conversation
before speaking
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use understandable terms
ask patient what they want
use silence liberally
support varying emotional response accept denial , usually
accept symbolic language
encourage patient to tell their life stories tell people what to expect
at the very end of life, assume that hearing
is still intact
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4. Breaking bad news
-- All the communication skills discuss applyto the very difficult task ofbreaking bad
news
Factors that add to the distress of the
situation: Fear of being blamed for the bad news Fear of not knowing all the answers
Fear of showing emotions
Fear of being reminded of ones own mortality
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NOTE:it is often the doctors responsibilityto break the bad news but it is helpful to
be present when the bad news is initially
shared, that is to understand the realsituation/condition of the patient.
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5. Assessing suicide potential
Requisite skills for end-of-life care is the abilityto identify depression and assess for suicidal
potential
Depression A psychiatric disorder characterized by an
inability to concentrate, insomnia, loss ofappetite, anhedonia, feelings of extremesadness, guilt, helplessness and hopelessness,and thoughts of death. The condition is alsocalled clinical depression.
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NOTE: Anhedonia: Loss of the capacity toexperience pleasure. The inability to gain
pleasure from normally pleasurable
experiences. Anhedonia is a core clinical
feature ofdepression, schizophrenia, and
some other mental illnesses.
Subtypes of Depression: Major depression severe, lasts for at least 2 weeks
(decrease energy, feeling of worthless, guilty)
Dysthymic depression less severe (lasts for 2 years
or more).
http://www.medterms.com/script/main/art.asp?articlekey=342http://www.medterms.com/script/main/art.asp?articlekey=470http://www.medterms.com/script/main/art.asp?articlekey=470http://www.medterms.com/script/main/art.asp?articlekey=3428/3/2019 Hospice Power Point Lecture
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General appearance of a depressed person
Sadness
Resignation
Apathy Hopelessness
Or may become cheerful when decision come
to end suffering
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For assessment of suicide potential a directapproach is recommended. Eg. Have things gotten so bad that you are thinking
of killing yourself.
Risk factors for SUICIDE: S Sex (more female attempts suicide but
more malescommits).
U Unsuccessful previous attempt. I Identification with a family member who
committed suicide.
C Chronic I Illness Ex. CancerD depression/dependent personality A age (18-25 and 40 above) and alcoholism L Lethality of previous attempts/looses.
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