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Home State Health Member Hand Book 2015 1-855-694-4663 TDD/TTY: 1-877-250-6113, RELAY 711 HomeStateHealth.com HSHP15135 | Approved: March 25, 2015

Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

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Page 1: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

Home State HealthMember Hand Book 2015

1-855-694-4663TDD/TTY: 1-877-25 0-6113, RELAY 711 HomeStateHealth.com

HSHP15135 | Approved: March 25, 2015

Page 2: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com !

MEMBER HANDBOOK

"#$%&''()&*+),-&.#*/)012&#.-+)3-14-.$)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)67-'891-):9)3;),-&':<=-:)3&*&/-+)>&.-)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555)6?--2#*/)@9%.)0*$%.&*8-)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)60*:-.2.-:-.)A-.B#8-$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CA-.B#8#9$)+-)0*:-.2.-:-)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CD.-B9+#'&8E-)F$'%/-)555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)C7-'891-):9),91-)A:&:-),-&':<)D'&*)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)GAHH0=I)@;FJ)D>D);J);K)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)G,9L):9)>9*:&8:)F$)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)M;:<-.)0129.:&*:)D<9*-)=%14-.$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)M@9%)D.9B#+-.)N#.-8:9.()5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555 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9P)Q$$#$:&*8-)P9.)D.-/*&*:)791-*)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)6CHDAN[],>@)A-.B#8-$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)6MW-&+)A8.--*#*/)P9.)><#'+.-*)&*+)D.-/*&*:)791-*)555555555555555555555555555555555555555555555555555555555555555555555555)6U011%*#a&:#9*)SA<9:T)A8<-+%'-)P9.)><#'+.-*)55555555555555555555555555555555555555555555555555555555555555555555555555555555555)6U

Page 3: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \

MEMBER HANDBOOK

0*+-2-*+-*:)Z9$:-.)>&.-)Q+9'-$8-*:$)Q/-$)\!^\G)5555555555555555555555555555555555555555555555555555555555555555555555555)CX=%.$-)"#$#:$)P9.)@9%)&*+)@9%.)K&4()55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)C!A2-8#&'),-&':<)>&.-)=--+$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)C!3-14-.>9**-8:#9*$Y)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)C!>&$-)3&*&/-1-*:)A-.B#8-$)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)C\N#$-&$-)3&*&/1-*:)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)C\D.-B-*:#B-)A-.B#8-$)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)C6K-<&B#9.&'),-&':<)>&.-)555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)C6>-*2&:#89)K-<&B#9.&'),-&':<)>&.-)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)C6Z&1#'()D'&**#*/)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CG>&.-)@9%)>&*)I-:)F$#*/):<-)J-+))9.))7<#:-)3;),-&':<=-:)>&.+)5555555555555555555555555555555555555555555555555555)CGI-::#*/)3-+#8&')>&.-)555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CM[.&B-')N#$:&*8-)A:&*+&.+$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CM,-&':<)>&.-)QL&()Z.91),91-)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CO;%:^;P)A:&:-)>&.-)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CO;%:)9P)=-:L9.E)>&.-)555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CO3-+#8&''()=-8-$$&.()A-.B#8-$)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)COD.#9.)Q%:<9.#a&:#9*)A-.B#8-$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CUF:#'#a&:#9*)D.98-$$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CUH1-./-*8()3-+#8&')A-.B#8-$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)CV=9*^H1-./-*8()3-+#8&')=--+$55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555G6F./-*:)>&.-)>-*:-.$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)GCD9$:)A:&4#'#a&:#9*)>&.-)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)GMD9$:)A:&4#'#a&:#9*)>&.-)A-.B#8-$)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)GM=9*^H1-./-*8()3-+#8&')[.&*$29.:&:#9*)S=H3[T)555555555555555555555555555555555555555555555555555555555555555555555555555)GOH1-./-*8()[.&*$29.:&:#9*5)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)GVH1-./-*8()Q14%'&*8-)[.&*$29.:&:#9*)555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)GVH*<&*8-+)A-.B#8-$)P9.)[.&*$29.:&:#9*)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)GVJ-/%'&.),-&':<)>&.-)Q229#*:1-*:$)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)GVF./-*:),-&':<)>&.-)Q229#*:1-*:$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)GVK-<&B#9.&'),-&':<)>&.-)Q229#*:1-*:$)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)MXN-*:&')Q229#*:1-*:$)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)MXA-89*+);2#*#9*)&*+)[<#.+);2#*#9*5)55555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)MX><99$#*/)&*+)><&*/#*/)(9%.)D.#1&.()>&.-)D.9B#+-.)SD>DT5)555555555555555555555555555555555555555555555555555555555555)M!J9'-$)&*+)J-$$29*$#4#'#:#-$)9P):<-)D>D)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)M!0P)@9%)Q.-)K#''-+)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)M\Z.&%+)&*+)Q4%$-)5)5555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555555)M6IJ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Page 4: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com 6

MEMBER HANDBOOK

Visually and Hearing Impaired Members

Welcome to MO HealthNet Managed Care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Page 5: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com C

MEMBER HANDBOOK

Interpreter Services D,!1#$!9#!)#-!/;(*X!#+!$)9(+/-*)9!=)2%&/.!>*%%!MGNUUGSQWG765=!@WSSPA!-#!*/X!,#+!.(%;<!!!

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Page 6: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com G

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

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MEMBER HANDBOOK

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MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com U

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com V

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com !X

MEMBER HANDBOOK

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Page 13: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com !\

MEMBER HANDBOOK

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Page 14: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com !6

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com !C

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com !G

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com !M

MEMBER HANDBOOK

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Page 18: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com !O

MEMBER HANDBOOK

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Page 19: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com !U

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com !V

MEMBER HANDBOOK

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Page 21: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \X

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \!

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \\

MEMBER HANDBOOK

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Page 24: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \6

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \C

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \G

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \M

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \O

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \U

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com \V

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com 6X

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com 6!

MEMBER HANDBOOK

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(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com 6\

MEMBER HANDBOOK

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MEMBER HANDBOOK

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MEMBER HANDBOOK

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MEMBER HANDBOOK

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MEMBER HANDBOOK

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IMMUNIZATION (SHOT) SCHEDULE FOR CHILDREN

Immunizations (shots) help prevent serious illness. This record will help keep track when

your child is immunized. If your child did not get their shots at the age shown, they still

need to get that shot. Talk to your PCP about your child’s immunizations (shots). Children

must have their immunizations (shots) to enter school.

Immunization Record

Age Shot (Immunization) Date Received

Birth HepB*

2 months DTaP, Hib, IPV, PCV, RV,

HepB

4 months DTaP, Hib, IPV, PCV, RV,

HepB*

6 months DTaP, Hib, IPV, PCV, RV,

HepB

12-15 months Hib, PCV, MMR, Varicella,

HepA

15-18 months DTaP**

19-23 months HepA

4 - 6 years DTaP, IPV, MMR, Varicella

7-10 years

Catch-Up

Tdap, HepB, IPV, MMR,

Varicella, HepA

11-12 years Tdap, MenACWY (1 dose),

HPV (3 doses)

11-12 years

Catch-Up

HepB, IPV, MMR,

Varicella , HepA

13-18 years

Catch-Up

Tdap, MenACWY ( 1 dose,

Booster at 16),

HPV, HepB, IPV, MMR,

Varicella, HepA

19-20 years

HPV –(3 doses)

MMR***, Tdap***,

Varicella***

Every year Influenza (after 6 months)

*If the birth dose of HepB is given, the 4 month dose may be omitted. **Can be given as early as 12 months, if there are six months since third dose.

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***Recommended unless your healthcare provider tells you that you cannot safely receive it or that you do not need it.

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MEMBER HANDBOOK

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MEMBER HANDBOOK

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(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com CG

MEMBER HANDBOOK

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Page 47: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com CM

MEMBER HANDBOOK

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Page 48: Home State Health Member Hand Book · PDF fileHome State Health Member Hand Book ˜˚˛˝ ˛˙ˆ˝˝˙ˇ˘ ˙ ˇˇ TDD TTY: ˛˙ˆ ˙˜˝ ˚˙ˇ˛˛ , RELAY ˛˛ HomeStateHealth.com

HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com CO

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com CU

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com CV

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com GX

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com G!

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com G\

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com G6

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com GC

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com GG

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com GM

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com GO

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com GV

MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com MX

MEMBER HANDBOOK

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(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com M!

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MEMBER HANDBOOK

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MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

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MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com MU

MEMBER HANDBOOK

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MEMBER HANDBOOK

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

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MEMBER HANDBOOK

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(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com O!

MEMBER HANDBOOK

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Department of Social ServicesMO HealthNet

Name of Participant

Date of Birth MO HealthNet ID NumberXX-XX-XXXX 9999999999

USE BY ANYONE WHOSE NAME IS NOT PRINTED ON THIS CARD IS FRAUDULENT AND SUBJECT TO PROSECUTION UNDER THE LAW

• You mus t present this card each ti me you get medical servic es .• You mus t tell the pr ovider of ser vices if you have other i nsur ance.• Some ser vices may not be cover ed by MO HealthNet and you may have

to pay for ser vices that are not covered.

Participant Inquir ies 1-800- 392- 2161 OR 1-573- 751-6527Fraud and Abuse 1- 573-751-3285 OR ASK.MHD@D SS.M O.GOV

Possession of the card does not certif y eligib ilit y or guarant eebenef its.• Res trictions may appl y to some participants or for certai n ser vices.• Ser vices ar e covered as specified i n the R ules and Reg ulati ons of

the Famil y Support Di visi on or the MO HealthN et Di visi on.• The hol der of this card has made an assignment of rights to the

Department of Soci al Ser vices for payment of medical car e fr om a third-party.

) )

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HSHP15150 Approved: June 4, 2015 Home State Member Services Department Toll-Free: 1-855-694-HOME (4663)

(TDD/TTY) 1-877-250-6113, Relay 711 • www.HomeStateHealth.com O\

MEMBER HANDBOOK

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HomeStateHealth.com

HSHP15135 | Approved: March 25, 2015

1-855-694-4663TDD/TTY: 1-877-25 0-6113, RELAY 711