HOLLY WILLIAMS 1217 Swallow Lane│ Garland, TX 75042

512 517-5378│ hollymop@hotmail.com

OFFICE COORDINATOR Expert, dedicated and highly skilled office coordinator with extensive skills in all administrative areas. Expertise in records management, report production, and personnel oversight. Provides outstanding customer service. Driven to succeed through attention to detail, dedication to job and participating as part of company team. Quickly masters new skills and processes. Appreciates challenges, reaching all goals and objectives. Self-starter, completing tasks with little or no supervision. Technical proficiency in MS Office, Publisher, social media web pages and design. Office Administration Correspondence Planning

Personnel Management Communication Vendor Relationships

Records Management Teamwork PR Materials Design

P R O F E S S I O N A L E X P E R I E N C E

J. WRIGHT & ASSOCIATES, Plano, TX October 2014 to April, 2015 Office Coordinator Managed purchase order processing, job close-outs, invoice processing, vendor cost verification, filing, scanning,

organizing and archiving files, reconciliation of vendor statements, distribution of vendor price lists and notices of product discontinuation.

Processed contract labor bills and ran weekly labor reports for management. Handled all receptionist duties, including mail. Maintained Vendor Cost spreadsheets in Excel. Provided administrative support for all upper management and sales personnel.

SVN/TJF INVESTMENTS, Dallas, TX April to October 2014 Marketing/Office Manager Responded to property listing inquires, paid company bills, and reconciled finances in Excel. Created and implemented office filing system. Answered phone, greeted clients, directing them to appropriate contacts. Researched and purchased office supplies, office equipment and furniture, distributed supplies as needed. Created sale proposals for prospective clients, including brochures and email campaigns for listed properties, using

Buildout, MS Publisher, Capdominus and Mailchimp. Distributed press releases, updated contact lists in Clientlook, creating and maintained social media web pages. Took meeting minutes and performed other office duties as assigned.

INNOVATION BUILDERS, Dallas, TX September 2013 to April 2014 Warranty Representative Processed incoming warranty claims from homeowners, scheduled warranty service appointments with contractors

and major mechanical service providers, and tracked/updated warranty requests on spreadsheet. Met with new homeowners at closing to review their Innovation Builders’ warranties. Maintained and created all warranty binders, and sent welcome letters to new homeowners. Updated homeowner contact spreadsheet as necessary. Created design selection reference sheets for new homeowners. Verified transfer of utility service on closed homes. Ordered and maintained office supplies. Assisted purchasing manager, sending jobs for bid, reviewing bid email inbox, printing incoming bids, and filing

bids in job folders. Entered job cost information in QuickBooks. Performed general filing, answered phone, ran errands and other duties as assigned. FIRST PRESTON HT, Addison, TX October 2010 to April 2013 Marketing Specialist Processed new acquisitions, downloading documents from HUD and transferring into database. Reviewed, approved and uploaded Home Inspections into HUD database. Communicated with Listing Brokers to request corrections regarding home improvement inspections.

Holly Williams Resume, Page 2

Issued maintenance work orders for newly acquired properties. Maintained communications with Field Service Management teams that serviced properties. Produced and ran daily reports. Performed duties as assigned. SOUTHWEST ALLIANCE OF ASSET MANAGERS, Austin, TX March 2007 to September 2010 Office Coordinator Supervised administration department of Southwest Alliance’s Austin Branch that was contracted by HUD to

manage properties in Central Texas Region. Oversaw biannual H.U.D. file audits. Managed two or more employees including receptionist and file clerk. Supplied direct support for company’s owner as needed. Managed all office duties including but not limited to processing employee HR paperwork, processing time sheets,

tracking staff vacation and personal time, and maintained confidential employee files. Ran reports, prepared expense reports, and maintained spreadsheets.

Processed mail and UPS shipments, distributed faxes, copied, collated and scanned paperwork and handled correspondence including composing letters.

Ordered office and break room supplies, supervised the repair and maintenance of office equipment Acquired bids for services. Organized company luncheons and parties, arranged hotel and travel reservations and acted as backup receptionist. TURNCO TOOL & INSTRUMENT COMPANY, Georgetown, TX September 2005 to March 2007 Purchasing Agent / Shipping & Receiving Purchased raw materials for machining, issued materials to jobs, and created material certifications in accordance

with ISO medical requirements. Managed inventory control, and shipping and receiving duties. Operated Vista Machining software, Excel and Microsoft Word. Transferred to shipping and receiving: received all incoming materials, checked and recorded packing slips, verified

material certifications, tagged incoming raw materials, issued materials to jobs, prepared and packaged finished parts for shipment, created packing slips, shipped orders and filed

job paperwork. Maintained knowledge of shipping carriers, including UPS, DHL and FedEx. NEO INDUSTRIES CORPORATION, Colleyville, TX July 2000 to August 2004 Office Manager Handled all incoming and outgoing paperwork and daily office tasks. Processed purchase orders, generated work orders and packing slips, shipped/received stock, managed billing,

processed mail and routed bills to main office. Filed completed work orders and certificates of compliance, and generated certifications of compliance per ISO 9002

guidelines. Purchased supplies and raw materials, and stocked/cataloged inventory. Processed reports, completed time reports, Communicated with vendors. Answered phone and handled correspondence. Maintained knowledge of MS Word, Excel, UPS Worldship and JobBOSS software.

ADDITIONAL EMPLOYMENT PILOT POINT COMMUNITY LIBRARY, Pilot Point, TX July 1993 to March 1994 County Librarian

E D U C A T I O N & C R E D E N T I A L S

BFA, Fine Arts major, English/Art History minors, Texas Women’s University, Denton, TX

30 graduate hours, Advertising Design Member, Delta Phi Delta; Omega Rho Alpha; Alpha Lambda Delta; Honors History Society; Mortarboard Society